Summer Training Report

On
TRAINING NEED ASSESSMENT OF EMPLOYES AT HDFC
LIFE INSURANCE"

Submitted in partial fulfillment of the requirements for the award of degree of

Master of Business Administration (MBA)

Session 2012-2014
Under the Guidance of:

Submitted By

Mrs. Suman
(Assistant Professor)

Partibha
Roll No. 12243
MBA- II Year

PANIPAT INSTITUTE OF ENGIEENERING AND

TECHNOLOGY [SAMALKHA]

AFFILIATED BY KURUKSHETRA UNIVERSITY

DECLAIRNATION
I, PARTIBHA, student of MBA IIIrd Semester, studying at Panipat Institute of Engineering
& Technology, Panipat hereby declare that the summer training report on TRAINING
NEED ASSESMENT OF EMPLOYEE AT HDFC LIFE INSURANCE submitted to
Kurukshetra University, Kurkshetra in partial fulfillment of Degree of Masters of Business
Administration is the original work conducted by me.
The information and data given in the report is authentic to the best of my knowledge.

This summer training report is not being submitted to any other University for award of any
other Degree, Diploma and Fellowship.

Signature of Faculty Guide

(Mrs. Suman)

Signature of Dean
Management Studies

Signature of Student

ACKNOWLEDGEMENT
I express my heartfelt gratitude toward Mrs. SUMAN (Project Supervisor) for
giving me the opportunity to do the Project Work and for providing me this learning
experience in this esteemed organization.
I would like to thanks all the customers whom I met and they gave their valuable
time to answer my queries.
Heartiest thanks to Dr. (Dean. R.K gupta) and other faculty members, librarian and
all other staffs of my esteemed institute for their time to time assistance.
Lastly I would express my sincere thanks to all respondents for their cooperation. I
am extremely obliged and highly thankful all those who have contributed to
completion of this project.
Partibha
MBA II Year

PREFACE

Indian Industry has come of age and is now ready to compete with foreign industry and
cooperate with it. Thus spoke the then Finance minister Dr. Manmohan Singh while
launching liberalization initiatives. These decontrol measures and global economic
environment can only be faced by gaining competitive advantage. Competitive advantage
means providing unique features in product or service, offering the customer some
advantages.
HRD has become a movement in country. Ten years ago hardly any organization had HRD
departments or talked about it. Today it is difficult to find organizations that employ large
number of people that do not talk about HRD. Several of them even have HRD
departments or HRD managers. A few years ago HRD meant a name for training. Today
most organizations talk in terms of HRD Climate, Performance Appraisals, Potential
Development, Performance Counseling, Career Development, Organization Development
and the like.
Thus HRD has come to stay and has become an important dimension of modern
management language as well as technology. In spite of this popularization of HRD in the
last few years, success experience of HRD is limited to a few organizations and many
others are yet to translate their goodwill into action. But even today, Organizations in the
service sector continue to neglect it.

TABLE OF CONTENTS

CONTENTS

PAGE NO.

1 1 2 Introduction

3 2 4 Literature Review

41

35 Research Methodology

43

6 4 7 Data Analysis &

46

Interpretation
8 5 9 Findings

56

10 6 11 Conclusion

57

12 7 13 Suggestions

58

14 8 15 Limitations

59

16 9 17 Bibliography

60

1018 Questionnaire
19

61

APPENDIX
1. Name:
2. Designation:
Q.1. Age and professional work experience in insurance.
24-34

35-45

46-55

56-65

Q2. Qualification
Higher Secondary

Graduate

Post Graduate

Other

Q.3 Do you have any side business along with your occupation?
Yes

No

Q4. Are you interested in Training Session?

Yes

No

Q5. Do you feel that training will helpful for individual growth?

Yes

No

Q 6. Do you satisfy with Training Procedure of Company.

Yes

No

Q 7. Did you satisfy with training what company conducted here?

Yes

No

Q 8. Is there any improvement in performance after getting the training?

Yes

No

Q 9. Do you satisfy with Training Procedure of Company.

Yes

No

Q 10.Who needs much knowledge regarding company and product?

Agents

Tele Callers

Operations Executive

All