SAMPLE COMPUTER SYSTEMS SERVICING INTERVIEW QUESTIONS

1. Give examples of network devices.

Switch, hubs, routers, bridges
2. What do you mean by MAC address?
a unique identifier assigned to most network adapters or network interface
cards (NICs) by the manufacturer for identification
3. What is motherboard for you?
the primary circuit board of a personal computer, containing the circuitry
for the central processing unit, keyboard, mouse and monitor, together
with slots for other devices
4. Give examples of input device.
Mouse, keyboard, webcam, digital camera, drawing tablet, scanner,
microphone, joystick, touch screen, barcode scanner
5. Give examples of output device.
Monitor, speaker, printer, headphones
6. Give examples of storage devices.
Internal/external hard drives, network attached storage (NAS), cd/dvd,
flash drives
7. Whats the maximum hard drive size for FAT16-based Windows system?
2gb minimum hard disk for FAT16
8. How many hard drives do we generally can accommodate in a pc?
4 hard drive can be supported
primary master, slave
secondary master, slave
9. Name the processor lines of two major manufacturers?
Intel, AMD
10. What are the basic expansion card types?
ISA Industry standard architecture
PCI peripheral component interface
AGP accelerated graphics port
11. How do you clear CMOS password?
Remove the cmos battery for at least 2 minutes or the cmos jumper then
re-install the battery.
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12. What is TCP/IP?

CP/IP (Transmission Control Protocol/Internet Protocol) is the basic
communication language or protocol of the Internet. It can also be used as
a communications protocol in a private network (either an intranet or an
extranet).
13. Wheres MBR located on the disk?
The MBR is located at the first sector of the hard disk. It is located in
sector 0, track 0, head 0, cylinder 0 of the primary active partition.
14. How many logical drives can we possibly fit into a physical disk?
Maximum of 24 logical drives. The extended partition can only have 23
logical drives.
15. What is expansion slot? What are the common expansion slots found in
compatible computers?
ISA Industry standard architecture
PCI peripheral component interconnect
AGP accelerated graphics port
AMR audio/modem riser
CNR communication and network riser
EISA extended industry standard architecture
PCIe - peripheral component interconnect express
VESA - Video Electronics Standard Association
16. Gives examples of add-on devices being added to PCI slots?
NIC/LAN cards, sound cards, tv tuners, firewire cards
17. What is BIOS?
It stands for basic input-output system. It controls the most fundamental
operations of a computer and it is necessary to start a computer.
18. What is a byte?
It is eight binary digits. It is the smallest unit a computer works with at
once.
19. What is control panel?
A system utility that comes with Windows that allows the use to change a
variety of system settings.
20. Define modem. What is its function?
A modem (modulator-demodulator) is a device that modulates an analog
carrier signal to encode digital information, and also demodulates such a
carrier signal to decode the transmitted information
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