Updownload Softwarehandleiding Eng

RISCO Group
Upload/Download
Software Manual
Important Notice
Thisguideisdeliveredsubjecttothefollowingconditionsandrestrictions:
ThisguidecontainsproprietaryinformationbelongingtoRISCOGroup.Suchinformation
issuppliedsolelyforthepurposeofassistingexplicitlyandproperlyauthorizedusersof
thesystem.
Nopartofitscontentsmaybeusedforanyotherpurpose,disclosedtoanypersonorfirm,
orreproducedbyanymeans,electronicormechanical,withouttheexpresspriorwritten
permissionofRISCOGroup.
Theinformationcontainedhereinisforthepurposeofillustrationandreferenceonly.
Informationinthisdocumentissubjecttochangewithoutnotice.
Corporateandindividualnamesanddatausedinexampleshereinbelongtotheir
respectiveowners.
Copyright2007RISCOGroup.Allrightsreserved.
Nopartofthisdocumentmaybereproducedinanyformwithoutpriorwrittenpermissionfromthe
publisher.
RISCOGroup
TableofContents
Table of Contents
Chapter1:Introduction ..................................................................................................... 4
Chapter2:HardwareInstallation ....................................................................................... 5
2.1SystemRequirements ..................................................................................................................... 5
2.2HardwareSetup .............................................................................................................................. 5
Chapter3:SoftwareInstallation
........................................................................................ 9
3.1InstallingtheUpload/DownloadInstallerProgram .................................................................. 9
3.2InstallingDAO .............................................................................................................................. 13
Chapter4:GettingStarted ............................................................................................... 14
4.1ActivatingUpload/DownloadfromYourWindowsDesktop ............................................... 14
4.2AboutthisSoftware ...................................................................................................................... 15
4.2.1Yourscreen........................................................................................................................ 15
4.2.2HowtouseUpload/Downloadsoftware...................................................................... 15
SelectingOptionsfromtheMainMenu ....................................................................... 15
Entering/SelectingParameterInformation .................................................................. 16
ScreenTypes .................................................................................................................... 17
HelpMenu........................................................................................................................ 17
ToolBar............................................................................................................................. 18
4.3HowtoProceed............................................................................................................................. 19
4.3.1EstablishingCommunication ......................................................................................... 20
Direct ................................................................................................................................. 20
PSTNRemoteConnection.............................................................................................. 20
IPNetworkConnection(ACM)..................................................................................... 20
PSTNFastModemConnectionUsingtheACMRemoteAccessService(RAS) .... 21
GSMConnection(FastRemote) .................................................................................... 22
Chapter5:MainMenuBarOptions.................................................................................. 23
5.1ClientMenu(ClientManagement)............................................................................................. 23
5.1.1NewClient ........................................................................................................................ 24
5.1.2FindClient......................................................................................................................... 24
5.1.3FindNextClient ............................................................................................................... 25
5.1.4DeleteClient...................................................................................................................... 25
5.1.5SaveClient......................................................................................................................... 25
5.1.6PrintClient ........................................................................................................................ 25
5.1.7BackupDatabase .............................................................................................................. 25
5.1.8BackupClient.................................................................................................................... 26
5.1.9RestoreDatabase .............................................................................................................. 26
5.1.10RestoreClients ................................................................................................................ 26
Page 2
5.1.11NavigationArrows ........................................................................................................ 27
5.1.12Exit.................................................................................................................................... 27
5.2OptionsMenu................................................................................................................................ 27
5.2.1Login ................................................................................................................................. 27
5.2.2SystemConfiguration ...................................................................................................... 27
5.2.3Operators........................................................................................................................... 29
5.2.4HistoryLog ....................................................................................................................... 30
5.2.5DeleteLog.......................................................................................................................... 30
5.2.6BatchOperations .............................................................................................................. 30
5.2.7RunBatch .......................................................................................................................... 30
5.2.8BackgroundColor ............................................................................................................ 31
5.2.9ScreenLock ....................................................................................................................... 31
5.2.10PrintOptions................................................................................................................... 31
5.2.11PanelTypes ..................................................................................................................... 31
5.2.12InterfaceLanguage......................................................................................................... 31
5.2.13TranslationTool.............................................................................................................. 31
5.3InstallerMenu................................................................................................................................ 32
5.3.1ProSYSInstallerMenuOptions...................................................................................... 32
5.3.2WisDomInstallerMenuOptions ................................................................................... 35
5.3.3OrbitProandPro24InstallerMenuOptions.............................................................. 36
5.3.4Orbit6InstallerMenuOptions ...................................................................................... 38
5.3.5Orbit14InstallerMenuOptions .................................................................................... 38
5.4AccessControlMenu(forProSYSonly) .................................................................................... 39
5.5EndUserMenu ............................................................................................................................. 39
5.5.1ProSYSandWisDomEndUserMenuOptions ........................................................... 40
5.5.2OrbitPro,Pro24,Orbit6,Orbit14EndUserMenuOptions ................................... 42
5.6Comm(Communications)Menu ................................................................................................ 42
5.6.1UploadScreen................................................................................................................... 42
5.6.2UploadAll ......................................................................................................................... 42
5.6.3DownloadScreen ............................................................................................................. 43
5.6.4DownloadAll.................................................................................................................... 43
5.6.5VerifyScreen ..................................................................................................................... 43
5.6.6WaitforCall ...................................................................................................................... 43
5.6.7DialtoPanel ...................................................................................................................... 44
5.6.8HandOver......................................................................................................................... 44
5.5.9HangUp ............................................................................................................................ 45
5.6.10MessagetoLCDKeypad............................................................................................... 45
5.7EventLogMenu ............................................................................................................................ 45
5.7.1UploadAll ......................................................................................................................... 45
5.7.2UploadRecent .................................................................................................................. 46
5.7.3View ................................................................................................................................... 46
5.7.4ViewFromFile ................................................................................................................. 46
5.8HelpMenu ..................................................................................................................................... 46
Page 3
Chapter 1: Introduction
ThismanualexplainshowtousetheRISCOGroupUpload/Downloadsoftwaresupporting
RISCOGroupSecuritySystems.ByusingtheUpload/Downloadsoftware,youcanmanagethe
paneldatabaseofyourclients,youcanprogramanyofthepanelsfromyourownPC,selectingthe
featuresyourequirefromthemanydescribedinthismanual.Youcancustomizeeachpanelinline
withthespecialrequirementsoftheclient.Thiscanbedoneattheclientspremiseswithadirect
linktoalaptopcomputer,orfromaremotelocationviaaphoneconnectionusingamodem,GSM
orviaIPusingACM(availableforProSYS).
Upload/Downloadsoftwarealsoenablesyoutocoordinatetheactivitiesofyouroperators,aswell
asmaintainingrecordsofbothoperatorsactivitiesandcustomizedconfigurationsthroughanon
linestatusdisplay.Youcanuploadfromthepaneltoyourcomputertomakechangeswhenneeded
andthendownloadfromyourcomputertothepanelwiththenewsetupthatyouhaveprepared.
Beforeyoustart,readstraightthroughtotheendofchapter4.Thiswillfamiliarizeyouwiththe
conventionsused,andprepareyoutogoaheadwiththeactualmenuoptions.Section4.3,Howto
Proceed,containsaflowchartwiththeactualstepstobetakenandshouldbeconsultedbeforeyou
actuallystartworkingwiththeprogram.
Page 4
Chapter2:HardwareInstallation
Chapter 2: Hardware Installation

2.1 System Requirements
Computer:
Processor:
RAM:
Availablediskspace:
OperatingSystem:
Accessories:
FordirectU/Dviayourlaptop
PC:
ForremoteUpload/Download
viamodem,phoneline,GSMor
IPconnection(accordingtothe
typeofpanel):
Minimumrequired486
AllPentiumprocessorsaresuitable
Minimum128K
Minimum45MB
Windows98,Windows2000,Windows
XPandWindowsNT
CDDrive
Cablewithconnectorsforthecomputer
andthepanel
RP296EBA00A:RS232totheRS485
converter,RP128EUSB00A:USBtothe
RS485converterforOrbitProandabove
RP205LUforOrbit5
RP214LU00000AforOrbit6&14
Modem:seeSystemsConfigurationin
theOptionsmenu.
Phonelinesatbothpanelandcomputer
locations
GSM:seeSystemsConfigurationinthe
Optionsmenu.
IPconnection:seeACM
2.2 Hardware Setup

Programmingthesecuritysystemcanbedoneinseveralwaysaccordingtothetypeofpanel:
locally,remotelyviamodemorGSM,orviaIP.
Local:
Thefollowingdiagramisthelocalsystemconnection:
R8485
PC
CONTROL
PANEL
BUSADAPTER
Page 5
Toestablishdirectcableconnectionfromyourcomputertothepanel:
1.
ConnecttheBUSadapter(dependingonyourpanel)toyourcomputer.
2.
Connectthe4pinconnectortothesocketontheControlPanelmainboardattheclientpremises
ordirectlytothe4wirebusatanypoint.(MakesurethepanelisinReadymodeandnotin
Installmode.)
3.
Powerupyourcomputerandcontinuetosection3.2:InstallingtheUpload/Downloadsoftware.
Remote:
Modemrequirements:UseaHayescompatiblemodem:HayesOptima,USRobotics.
Thefollowingdiagramistheoverallsystemconnectionusingamodem:
PSTN
TELEPHONE
LINE
CONTROL
PANEL
PC
MODEM
Toestablishremoteconnectionfromyourmodemtothepanel:
1.
ConnectthemodemtoyourPCandtelephonelineaccordingtotheabovediagram.
2.
Checkthedialtoneonyourphoneline.
3.
Afterhearingthedialtone,hangupandpowerupyourcomputerandmodemandcontinueto
section3.2:InstallingtheUpload/Downloadsoftware.
TCP/IPEthernetConnections(ACM):
ThefollowingdiagramistheoverallsystemconnectionbetweentheProSYSsecuritypanel
andIPnetwork:
Note:TheACMiscompatiblewithUDsoftware.
PC
IP
ACM
ProSYS
CONTROLPANEL
TERMINALBLOCKS
J1
J2
J3
J4
J5
4WIRE
BUS
Page 6
ToestablishIPnetworkconnectionusingtheACM:
1.
ConnecttheACMtotheEthernetbyplugginganappropriateEthernetcableplugintotheRG
45connectorontheACM.FordetailedinformationofmountingandconnectingtheACMrefer
totheACMmanual
Note:WhenACMisconnectedandnotinSTANDAlonestatus,youareunabletoperformUpload/Download
communicationviadirectorGSMconnection.
2.
Powerupyourcomputerandcontinuetosection3.2:InstallingtheUpload/Downloadsoftware.
PSTNConnectionusingRAS(RemoteAccessService)oftheACM:
PSTNfastremoteconnectionoftheProSYScanbeestablishedusingamodemlocatedonthe
ACM(AdvancedCommunicationModuleP/NRP128AA0100A).Thisconnectionisusedif
youwanttoestablishabackupconnectiontotheACMIPconnection.
ThefollowingdiagramistheoverallsystemconnectionusingRASconnection:
PSTN
TELEPHONE
LINE
PC
MODEM
ACMWITH
MODEM
CONTROL
PANEL
RP128AB0100A
ToestablishRASconnectionfromyourcomputertothepanel:
1.
ConnecttheACMattheclientpremisestothePSTNline
Note:TheSTANDAlonejumperlocatedontheACMshouldbesettoitsdefaultvalue(no).
2.
Modemrequirements:UseanymodemthatsupportsdialupInternetconnection.
GSM/PSTNUpload/DownloadFastRemoteConnection:
RemoteUpload/DownloadcanbeperformedusingtheGSMdatachannel.
Notes:
Upload/DownloadviaGSMisavailableonlyforProSYSandWisDompanelswithanAGMmoduleconnected.
ProgrammingtheGSM/GPRSModulecanbeestablishedwithUpload/Download.
ToenableUpload/DownloadprogrammingovertheGSMnetworkthecontrolparameterUDGSMEnableshouldbe
enabledinthecontrolpanel.Pleaserefertothepanelmanualsformoreinformationregardingthisparameter.
Page 7
ThefollowingdiagramistheoverallsystemconnectionusingaGSMmodemorPSTN:
GSM
NETWORK
PC
GSM/PSTN
MODEM
4WIRE
BUS
AGM
MODULE
CONTROL
PANEL
TELEPHONE
LINECABLE
ToestablishGSMmodemconnectionfromyourGSM/PSTNtothepanel:
1.
ConnecttheAGMtothepanelBUSconnectionatthecustomerpremises.
2.
ConnecttheGSM/PSTNmodemtoyourcomputer.Youcanuseacellularphoneasyour
computermodem.RISCOGrouprecommendsNokia brandphoneswithmodem.
3.
Powerupyourcomputerandcontinuetosection3.2:InstallingUpload/Downloadsoftware.
Page 8
Chapter 3: Software Installation

ToreceivetheUpload/Downloadsoftwareyoucancontactyourlocaldistributorordownloadit
fromtheRISCOGroupwebsite:www.riscogroup.com.
TheUpload/DownloadsoftwareincludesthefollowingPrograms:
InstallerThemainsoftwarepackage.
DAODataAccessObjectistheauxiliarydatabasesoftwarepackageforthosecomputers
notalreadyequippedwiththisdatabasecapability.
3.1 Installing the Upload/Download Installer Program

ToInstallUpload/DownloadInstaller:
1.
Fromwww.riscogroup.comgotoSupport&Downloads>Upload/Downloadsoftwareand
clickDownloadtodownloadtheUpload/Downloadsoftwaretoyourcomputer.
2.
DoubleclickontheSetup.exefile.TheChooseSetupLanguagedialogboxappears.
ChooseSetupLanguagedialogbox
Page 9
3.
SelectthepreferredlanguageandclickNext.TheWelcometotheInstallShieldWizardfor
Upload/Downloaddialogboxappears.
WelcometotheInstallShieldWizardforUpload/Downloaddialogbox
4.
ClickNext.TheLicenseAgreementdialogboxappears.
LicenseAgreementdialogbox
Page 10
5.
SelecttheIacceptthetermsofthelicenseagreementoptiontoacceptthetermsofthelicensing
agreementandclickNext.TheCustomerInformationdialogboxappears.
CustomerInformationdialogbox
6.
IntheUserNameandCompanyfieldstypeyournameandthenameofyourcompany.Click
Next.Choosethedestinationfolderdialogboxappearswithadefaultdestinationfolder.You
canchangethedestinationpathbyselectinganalternativepathwiththeBrowsebutton.
7.
SelecttheCompleteoptionifyouwouldliketodownloadtheentirepackage.Ifyouwouldlike
tospecifywhichfeaturesyouwouldliketodownloadselecttheCustomoption,theSelect
featuresdialogboxappearswiththefollowingoptions:
Application,DatabaseandHelp.Selectthefeatureyouwanttoinstallanddeselectthefeatures
youdonotwanttoinstallbycheckingthepreferredcheckboxesandclickNext.
8.
ClickNexttocontinue.TheReadytoInstalltheProgramdialogboxappears.
ReadytoInstalltheProgramdialogbox
Page 11
9.
ClickInstalltobegintheinstallation.TheWelcometocontinueInstallShieldWizardfor
Upload/Downloaddialogboxappears.
WelcometocontinueInstallShieldWizardforUpload/Downloaddialogbox
10. IfyouwanttosaveapreviousdatabaseselecttheYesIhaveoptionandbrowseforthe
previousdatabasepath.Ifnot,selecttheNo,thisismyfirstinstallationofthe
Upload/DownloadsoftwareoptionandclickNext.TheInstallShieldWizardCompletedialog
boxappearswheninstallationiscomplete.
InstallShieldWizardCompletedialogbox
11. BeforeyoucanstartwithUpload/Downloadyouneedtorestartyourcomputer.ClickYes,I
wanttorestartmycomputernowtodothisautomaticallyandclickFinish.
Page 12
3.2 Installing DAO

DAOisaWindowsdatabasemodulethatusuallyisinstalledaspartoftheWindowsoperating
system.SometimesWindowsisinstalledwithoutthismodule.Withoutthismodule,
Upload/Downloadcannotbeactivatedproperlyanderrormessagesappear.CheckthatDAOis
integratedinyoursystem,ifnotyoumustinstallDAO.
ToInstallDAO:
1.
Fromwww.riscogroup.comgotoSupport&Downloads>Upload/Downloadsoftwareand
clickthedownloadMicrosoftDAOlinktodownloadDAOtoyourcomputer.
2.
DoubleclickontheJet35sp3.exefiletorunitinordertostopcurrentservices.
3.
DoubleclickontheSetup.exefileandclickOK.TheWelcomescreenappears.
4.
FollowthestandardWindowsinstallationproceduresandacceptallthedefaultsettings.
5.
DoubleclickontheJet35sp3.exefiletorunitinordertoupdatetheinstallationfiles.
Note:Jet35sp3.exeandSetup.exeareMicrosoftfiles.
6.
ActivateUpload/Downloadagainanditwillfunctioncorrectly.
Page 13
Chapter4:GettingStarted
Chapter 4: Getting Started

4.1 Activating Upload/Download from Your Windows
Desktop
1.
FromtheStartmenuselectPrograms>RokonetUpload/Download.TheRokonetmenubox
appears.
2.
SelectUpload/Download.Thelogindialogboxappears.
Logindialogbox
3.
Typeinthedefaultpassword:rokonetandclickEnter.
Note:Thepasswordiscasesensitiveandmustbetypedinlowercaseletters.Makesurethecapslockisoff!
4.
Upload/Downloadisactivated.TheMainClientscreenappears.
MainClientscreen
Page 14
4.2 About this Software

4.2.1 Your screen
Yourscreenisdividedinto5areas:
Anexampleofyourscreenlayout
Mainmenu:Thereareupto7optionsinthemainmenubarinadditiontoHelp.
Toolbar:Thetoolbarconsistsoficonsthatprovideanalternativetochoosingoptions
throughthemainmenu.Thetoolbaralsodisplaysthenameofthescreenyouhave
selectedaswellasthenameoftheoperator.
Upperinfobar:Displaystheclientnumber,clientnameandtypeofpanelyouareusing.
Mainscreen:Displaysthefeaturesoftheparticularoptionyouhavechosenfromthe
mainmenuandsubmenus.
Lowerinfobar:Displaysthetime,dateandtypeofpanelyouareusing.Thelowerinfo
baralsodisplaysthestatusofyourconnection(rednoconnection,greenconnected).
4.2.2 How to use Upload/Download software

Selecting Options from the Main Menu
Therearetwowaystoselectmainmenuitems:
1.
PlaceyourcursoronanoptionintheMainMenuandclicktoopenitsdropdownmenu.
2.
PresssimultaneouslyontheAltkeyandtheunderlinedletterkeyoftherequiredmainmenu
item.ForexampletoselecttheInstallermenupresssimultaneouslytheAltandIkeys.
Note:ThenameofthemenuoptionselectedalwaysappearsatthetoprightofeithertypeofscreennexttotheToolbar.
Page 15
Entering/Selecting Parameter Information

Thescreenscontaindifferentwaysforentering/selectinginformation,suchascheckboxes,textfields
anddropdownlists.
Note:Enterpartitioninformationviathetoggleoption.
Itisalsopossibletocopyinformationfromonecelltoanotherusingyourmouse:
Tousethecopyandpastefunction:
1.
Clickonceonacellthenclickwiththerightmousebutton.
2.
SelectCopy.
3.
ClickonanothercellinthecolumnandagainusetherighthandmousebuttonandselectPaste.
4.
Thecontentsofthefirstcellappearinthesecond.
5.
Toselectacompleterow,clicktotheleftoftherow.Thewholerowishighlightedinblue.
6.
Usecopyandpastetomovethecontentsoftheentirerow.
7.
Alternatively,youhavetheoptiontodragaroworacelltoadjoiningrowsand/orcellswhere
theyareduplicated.
Page 16
Screen Types
TYPE1SCREENS
TYPE2SCREENS
Type1screenshavecheckboxes,dropdown
listsandfieldstoenterparameter
information.Type1screenscontainmany
parametersgroupedtogetherbyacommon
headingcoloredredandaborder,see
diagrambelow:
Type2screensresembleaspreadsheetand
havesomeMicrosoftExcelfeatures,i.e.copy
&paste.Tonavigatebetweenthecells,use
thekeyboardarrowsor,withyourmouse
pointer,clickintothecellyouwantto
modifywithyourmousepointer.
Thecellsappearin3colorscodedasfollows:
White:Youmaychangethedefaultdata
whereshownand/ortypeinyourown
requiredsettings.
BlueGreen:Thesecellscontainadropdown
listthatcanbeopenedbyclickingonthe
arrowonthetopright.Toselectanoption,
clickonit.
Pink:Thesefieldsareautomatically
generatedfrominformationyouenterinto
otherfields
AType1screen
AType2screen
Help Menu
ToaccesstheHelpmenu,typeF1.Thisprovidesadditionalinformationforallmenuoptions.The
Helpmenuscreenisdividedinto2sections.Ontheleftside,clickontheoptionthatyouare
checking,thehelpmenuforthisappearsontherightside.
Page 17
Tool Bar
Thetoolbarissituatedbeneaththemainmenu.Clickontherelevanticonforthedesiredaction.
Thesearetheicons:
ICON
DEFINITION
NewClient
FindClient
DeleteClient
SaveClient
Print
FirstClient
PreviousClient
NextClient
LastClient
Cut
Copy
Paste
Configuration
Operators
UploadScreen
DownloadScreen
Dial
RetrieveDefaultValues
PreviousScreen
LastScreen
NextScreen
About
Note:Thenameofthescreenthathasbeenselectedandtheoperatorsnameareshownnexttothetoolbar.
Page 18
4.3 How to Proceed

Theinstructionsinthismanualarepresentedintheorderofthemainmenubar.Sectionsand
subsectionsarenumberedconsecutively.Initialstepstobetakendonotcoincideexactlywiththe
orderofthemenusanddropdownlists.Tohelpyou,thefollowingchartsshowhowtoproceed
withinitialoperationofthesoftware.Thesectionnumbersalloweasyreferencetothesectionsof
themanual.
Afterinstallingthesoftwareyoucannowdothefollowing:
Downloadanewclientfiletothecontrolpanel:
Activate
software
(4.3.1)
Select
ClientType
(see5.1)
SelectNew
Clientand
typeinClient
info(see5.1)
Editrelevant
parameters
(see5.1)
EXIT
Download
datato
controlpanel
(see5.6.4)
Communicate
withcontrol
panel(see
5.2.2)
Typeremote
accesscode&
IDcode(see
5.5)
Uploadanewclientfilefromthecontrolpanel:
Activate
software(see
4.3.1)
Select
ClientType
(see5.1)
SelectaNew
Client
(see5.1)
Typeremote
accesscode&
IDcode(see
5.5)
SAVE
andthen
EXIT
Review
systemstatus
&parameters
(see5.5)
Uploaddata
tosoftware
(see5.7.1)
Communicate
withclients
controlpanel
(see5.2.2)
Page 19
4.3.1 Establishing Communication

Thereareseveraldifferenttypesofconnectionstothepanel,followthecorrectprocedureaccording
tothephysicaltypeofconnectionyouwanthave:
Direct
Toestablishdirectcableconnectionfromyourcomputertothepanel:
1.
ActivatetheUpload/Downloadsoftware.
2.
IntheClientinformationscreenselecttheLocalconnectiontypeoption(seesection5.1).
3.
FromtheMainmenuselectOptions>SystemConfiguration.TheSystemConfigurationdialog
boxappears(seesection5.2.2).
4.
EntertherelevantDirectComPortandclickOK.
5.
Checkthatcommunicationhasbeenestablishedbysettingthetimeanddate(seesection5.5).
Note:Thestatusoftheconnectionappearsinthelowerbarofyourscreen.Greenmeansthatconnectionhassuccessfully
beenestablished.
6.
Todisconnectcommunication,fromtheMainmenuselectComm>Hangup.
IP Network Connection (ACM)

IPconnectioncanbeestablishedfortheProSYSpanelusingtheACMmodule.
ToestablishnetworkconnectionfromyourACMcardtothepanel:
1.
2.
IntheClientinformationscreenselecttheNetworkconnectiontypeandfillinthecorrectACM
IPAddress(seesection5.1).
Note:ItisrecommendedtocheckthattheACMIPaddressonyourpanelskeypadisidenticaltotheIPyouenterhere.
3.
FromtheMainmenuselectInstaller>Communication>ACMandmakesurethattheACMIP
addressisthesameaddressyoupreviouslyfilledintheClientinformationscreen.Fillinthe
relevantfields(seesection5.3.2).
Note:FordetailedinformationrefertotheACMmanual.
4.
Checkthatcommunicationhasbeenestablishedbysettingthetimeanddate(seesection5.5).
beenestablished.
Page 20
PSTN Connection Using the ACM Remote Access Service (RAS)

PSTNfastremoteconnectionscanbeestablishedusingRAS(RemoteAccessService)
connectionwiththemodemlocatedontheACM(AdvancedCommunicationModuleP/N
RP128AA0100A).Thisconnectionisusedifyouwanttoestablishabackupconnectiontothe
ACMIPconnection.
ToestablishcommunicationviatheRASconnectiontype:
FirstlyyoumustconfigureyourdialupconnectioninordertoconnectUpload/Downloadsoftware
toACMthroughdialup(modem)connection.
FollowthePSTNdialupconnectiontoACMprocedure:
a.
FromyourdesktopopenMyNetworkPlaces.
b.
RightclickonyourmousetoopenProperties.
c.
FromtheNetworkTasksselectCreateaNewConnection.TheWelcometotheNew
ConnectionWizarddialogboxappears.
d.
ClickNext.TheNetworkConnectionTypedialogboxappears.
e.
SelecttheConnecttotheInternetoptionandclickNext.TheGettingReadydialogboxappears.
f.
SelecttheSetupmyconnectionmanuallyoptionandclickNext.TheInternetConnection
dialogboxappears.
g.
SelecttheConnectusingadialupmodemoptionandclickNext.TheSelectaDevicedialogbox
appears.
h.
SelecttheappropriatemodemandclickNext.TheConnectionNamedialogboxappears.
i.
TypeACMinthetextfieldandclickNext.ThePhoneNumbertoDialdialogboxappears.
j.
TypeyourphonenumberinthetextfieldandclickNext.TheConnectionAvailabilitydialog
boxappears.
k.
SelectthepreferredoptionandclickNext.TheInternetAccountInformationdialogbox
appears.
l.
Typeppp(Note:smallletters)intheUsernamefieldandacmppp(Note:smallletters)inthe
PasswordandConfirmpasswordfields.DeselectbothcheckboxesandclickNext.The
CompletingtheNewConnectionWizarddialogboxappears.
m. ClickFinishtoexitthewizard.
n.
FromyourdesktoptheACMdialupconnection,enteryourusernameandpasswordandclick
Properties.ACMPropertiesdialogboxappears.
o.
IntheSecuritytabselectAdvanced(customsettings)optionsandclickSettings.TheAdvanced
SecuritySettingsdialogboxappears.
p.
Selecttheunencryptedpassword(PAP)optionintheAllowtheseprotocolsoption.ClickOK
toreturntotheACMdialupconnectiondialogbox.
q.
EnteryouusernameandpasswordandclickDialtocheckyourconnection.
Page 21
Secondly,afteryouhavecompletedtheaboveprocedure,fromtheClientinformationscreenselect
theRASoptionandfollowtheremotemodemconnectionstepsasdescribedforPSTNRemote
Connection.
PSTN / GSM Connection (Remote / Fast Remote)

RemoteUpload/DownloadcanbeperformedusingtheGSMdatachannel.
ToestablishPSTN/GSMmodemconnectionfromyourGSMtothepanel:
1.
2.
IntheClientinformationscreentypeinthePanelphonenumberandselecttheRemote/Fast
Remoteconnectiontype(seesection5.1).
3.
FromtheMainmenuselectOptions>SystemConfiguration.TheSystemConfigurationdialog
boxappears(seesection5.2.2).
4.
EntertherelevantRemoteComPort.
5.
FillintheModemSetupfields.MakesurethatyouchecktheWaitfordialtonecheckbox,
updatethedialingmethodandselectthecorrectModemtypefromthedropdownlistand
clickOK.
Note:Selectamodemthatiscompatiblewiththetypeofconnectionyouhavechosen,fromtheModemtypedropdown
list.
6.
FromtheMainmenuselectInstaller>Communication>Dialer1.TheDialerparameters1screen
opens.WhenfillinginthefieldsmakesurethattheU/DGSMenablecheckboxischecked(see
section5.3.2).
7.
FromtheMainmenuselectInstaller>Communication>Dialer2.TheDialerparameters2screen
opens.WhenfillinginthefieldsmakesurethatyoufillintheDialtonewaittimefield(see
section5.3.2).
8.
FromtheMainmenuselectInstaller>Communication>GSM.SelectGSMfromtheTypedrop
downlist.Updatetherestofthefields(seesection5.3.2).
Note:FordetailedinformationofGSMparametersrefertotheGSMmanual.
9.
Checkthatcommunicationhasbeenestablished,fromtheMainmenuselectComm>Dialto
panelorclickontheDialicon.Whencommunicationhasbeenestablished,setthetimeand
date(seesection5.5).
beenestablished.
Page 22
Chapter5:MainMenuBarOptions
Chapter 5: Main Menu Bar Options

Note:Thenumberofoptionsinthemainmenu,submenusandclientinformationscreen
variesaccordingtothetypeofpanelyouown.Thefollowingdescriptionofthemain
menuoptionsisbasedontheProSYSpanelunlessspecifiedotherwise.
5.1 Client Menu (Client Management)

Theclientinfoscreenappearsimmediatelyafteryouactivatethesoftware.Thescreenincludesthe
paneldropdownlist.Therelevantpaneltypeisselectedaswellastheclientnumber.Thescreen
alsoincludesthefollowingtextfieldsforyoutofillin:
Account
Name
Phone
Panelphone
Address
Cityandzipcode
Comment
Insertyourownreferencenumbersand/orletters
Fullcustomernameforyourrecords
Customerphoneforyourrecordswithcityaccess
code
Ifyourphonesystemrequiresacodetoaccessan
outsideline,enterthisaccesscodefollowedbythe
areacodeandphonenumberexactlyasyouwould
dialwhencallingthepanel.
Fulladdressforyourrecords
Foryourrecords
Thisisanextratextfieldforanyspecialinformation
youmaywishtorecord.
Thescreenalsoincludesanumberofradiobuttons.Selecttherelevantconnectiontypeaslisted
below:
Connectiontype
ACMIPAddress
Remoteconnectionviaphone.
Localconnectionviadirectcable.
NetworkconnectionviaIP.
FastRemoteconnectionviaGSMnetwork.
RASfastconnectionviaphoneusingtheACMwith
modem.
Note:Notallpanelsandmodemspossessalltheseoptions.
Thisisatextfield.InsertyourIPaddressifyouwanta
networkconnection.
Note:OnlyifyouhavetheoptionofNetworkconnection.
Page 23
Thescreenalsoincludesanumberoffieldsthatareautomaticallygeneratedand/orupdatedbythe
system.Thesearelistedbelow:
ClientNumber
Panel
Created
Updated
Printed
Thisrepresentstheclientnumber.Itisautomatically
generatedwhensettingupanewclient(seebelow)
ClickingonthearrowsontheIconbarnavigates
betweentheclients,inorderoftheirclientnumber.
Thesystemkeepstheclientnumber0001reservedfor
displayofthedefaultpanelscreens.Whenyouclickon
the>navigationarrow,thefirstfewclicksgothrough
thepaneloptions.Theclientnumberremains0001,
untilyouhavepassedallthepanels.Thenextclick
thenopensclientnumber0002,thefirstdefinedclient.
Thedefaultpanelscreensunderclientnumber0001
arenotmodifiable.
Thesystemdealswithanumberofdifferentpanels.
Thesefieldsareautomaticallyupdatedbythesystem.
5.1.1 New Client

Toenteranewclient:
1.
FromthemainmenuselectClients>ClientinformationtoentertheMainClientscreen,select
thedefaultpanelscreenforthetypeofpanelinusefromthePaneldropdownlist.
2.
FromthemainmenubarselectClients>NewClient,orfromthetoolbar,clicktheNewClient
icon.AnewclientscreenappearswiththePaneltypeattributefromyourpanelselection.
Theclientnumberautomaticallytakesthenextfreenumber.Thiscodenumberisthenumber
assignedtoyournewclient.
3.
Typeinalltherelevantinformationforthenewclient,inthewhitetextfields,asexplained
above.
5.1.2 Find Client

Tofindaclientinthedatabase:
1.
FromthemainmenubarselectClient>FindClient,orfromthetoolbar,clicktheFindClient
icon.TheFindClientdialogboxappears.
2.
Inthewhitefield,typeinastringofwordsornumbersfromthedataalreadyenteredforthe
clientyouarelookingfor.Thiscanbeaname,partofanameoraddressoranynumerical
informationsuchasaphonenumberorzipcode.Thedefaultentryis*whichincludesall
clientsinyousystem.
Page 24
3.
ClickOK.Onthebasisofyourentry,thesystemsearchesfortheappropriateclient.TheClient
searchresultsdialogboxappearswithalltheoptionsthatcontainthesearchcriteria.
4.
Doubleclickontheclientyouaresearchingfortoopenthatclientsinformation.Youcanalso
selecttheclientnumberfromthedropdownlistbelow.
5.
ClickOK.Theclientsinformationscreenappears.
5.1.3 Find Next Client

Tofindthenextclientinthelist,fromthemainmenuselectClients>Findnext.Thenextclients
informationscreenappears.
5.1.4 Delete Client

Todeletethecurrentlyactiveanddisplayedclientformthedatabase:
1.
FromthemainmenuselectClient>DeleteClient,orfromthetoolbar,clicktheDeleteClient
icon.TheDeleteClientdialogboxappears.
2.
Selecttheclientyouwishtodeletefromyoursystem.Theclientdisplayedonthescreenistobe
deleted.
3.
ClicktheYesbutton.Theclientisdeleted.
5.1.5 Save Client

Tosaveclientdatatothedatabase:
FromthemainmenubarselectClient>SaveClient,orfromthetoolbar,clicktheSaveClient
icon.TheClientdataissavedandstoredinthedatabase.(Ifyouhavenotsavedandwanttoexit
theprogramyouwillreceiveamessageaskingyouifyouwanttosavethechangesyouhavemade.)
5.1.6 Print Client

Toprintclientdata:
icon.
1.
FromthemainmenubarselectClient>PrintClient,orfromthetoolbar,clickthePrint
Theprintdialogboxappears.
2.
Selecttheclientwhosedatayouwanttoprint.
3.
SelecttheprintingparametersandclickOK.Thesystemprintscompleteclientinformation
includingallsystemparametersfortheclientselected.
5.1.7 Backup Database

Backingupthedatabase:Toensurethatclientdatacanberestoredifyourdatabaseisinadvertently
destroyed,youmustmakeaperiodicbackup.BackupDatabasebacksuptheentiredatabaseby
savingacopyofthedatabase.
Page 25
Tobackuptheentiredatabase:
1.
FromthemainmenubarselectOptions>Systemconfiguration.IntheBackuppathfieldenter
thepathwhereyouwishtosaveyourbackupdatabase.ThedefaultpathisyourCdrive.Click
OK.
2.
FromthemainmenubarselectClient>Backupdatabase.Typethenameofthefileandclick
Save.
3.
ClickStart.ADonemessageappearswhenbackupiscomplete.Allthedatacontainedinthe
Upload/Downloaddatabaseissaved.
5.1.8 Backup Client

TobackupthedataaccordingtotheClientListonly:
1.
FromthemainmenuselectClient>BackupClient.TheBackupClientstoFiledialogbox
appearswithalistofallyourclients.
2.
Selecttherelevantclientbyclickingontheclientinthelist.Toselectseveralclientsfromthelist,
pressShiftwhileclickingonadditionalclients.Tounselectaclient,clickontherelevantclientin
thelistandclickUnselect.
3.
ClickSave.Selectthepathyouwhereyouwishtosavethisfile.ThedefaultpathisyourC
drive.TypethenameofthefileandclickSave.
Note:IfyouarechangingversionsoftheUpload/Downloadsoftware,thelatestversionwillacceptallinformationsaved
inthepreviousversion.
5.1.9 Restore Database

RestoreDatabaseoverridesyourexistingdatabaseandreplacesitwiththebackupdatabase.
Torestorethedatabase:
1.
Fromthemainmenubar,selectClient>Restoredatabase.TheRestoredatabasedialogbox
appears.SelecttheappropriatefileandclickOpen.
2.
Thedatabaseisrestored(copied)tothesystem.
5.1.10 Restore Clients

RestoreClientsaddsduplicateclientstothelist.
Torestoreclientdata:
Fromthemainmenubar,selectClient>RestoreClient.TheClient(s)dataisrestoredtothesystem
database.
Note:Theduplicateclientthatiscreatedwillappearinthenextavailablespaceonthelist.
Page 26
Warning:UsetheRestorefunctionfordatathathasbeenerasedfromyoursystemonly.The
restorefunctiondoesnotoverwriteexistingdatabutentersthedataasnewclients.
5.1.11 Navigation Arrows

Youcanclickonthenavigationarrowsorusethekeyboardalternativesshownbelowtomovefrom
clienttoclient.
Firstclient:Ctrl+PgUp
Previousclient:Shift+PgUp
Nextclient:Shift+PgDn
Lastclient:Ctrl+PdDn
5.1.12 Exit
Fromthemainmenu,selectClient>Exittoexittheprogram.(Ifyouhavenotsavedthechangesyou
havemadeandwanttoexittheprogramyouwillreceiveamessageaskingyouifyouwanttosave
thesechanges.)
5.2 Options Menu

5.2.1 Log in
TheLoginoptionallowsyoutologintothesystemafteranotheroperatorhasusedthesystembut
hasnotexitedit.Whenyouloginyouwillreceivethefeaturesyouhaveaccessto.
ToLogin:
Fromthemainmenubar,selectOptions>Login.Thelogindialogboxappears.Typeinyour
passwordandclickOK.Themainclientscreenappears.
5.2.2 System Configuration

ThisscreenenablesyoutosetupthecommunicationbetweentheUpload/Downloadandthepanel
throughmodem,GSMordirectcable.Yoursystemshouldbesetcorrectlyinordertoconnecttothe
panel.
Tosetthesystemconfigurationforconnectingtothepanel:
FromthemainmenubarselectOptions>SystemConfiguration,orfromthetoolbar,clickthe
SystemConfiguration
thatapplytoyou:
icon.TheSystemConfigurationdialogboxappears.Fillinthefields
Page 27
PARAMETER
HOWTOSET
ConnectionType:
RemoteCOMPort(modem)
Note:NotrelevantforRAS.
Usingthearrows,selecttheCOMportnumber.
(ChooseeitherdirectCOMPortorRemoteCOMPort.)
DirectCOMPort
Usingthearrows,selecttheCOMportnumber.
(ChooseeitherDirectCOMPortorRemoteCOM
Port.)
MSlock
Typeina6digitcode.
IftheMSlockisnotthesameasthatonthepanel,the
followingfieldscannotbeuploadedordownloaded:
InstallerCode
MSPhoneNumbers(inDialer1)
MSLockCode
DefaultJumperY/N
TheMSlockinthepanelcanbechangedperiodically
forsecurityreasons.Ifithasbeenchangedinthe
panel,thenewMSlockmustbetypedinhereforall
thescreenstobeaccessible.
ModemParameters:
Waitfordialtone
Placeyourcursorintheboxandclicktoinsert
Clickagaintodelete.
Ringstoanswer
Clickonthearrowstosetthenumberofringsfor
Callback.
Speakervolume
Dialingmethod
Modemtype
Modemspeaker
Clickonthearrowtoopenthedropdownlistforeach
oftheseparameters.Placethecursorontherequired
optionandclicktoselect.
UserModemstring
Foruseifamodemtypeisusedanditisnotlistedin
themodemtypedropdownlist.
Forinformationabouttheusermodemstringrefer
toyourmodemmanual.
Backuppath
Thesystemprovidesbackupoptionsforstoring
information.ThedefaultisC/:.Ifyouusean
alternativebackuptypeinthedetailsinthisfield.
(Formoreinformationonalternativebackupsettings,
contactyourRISCOGrouprepresentative.
Page 28
CodeTable
EnterthenameofthefileforusingnonLatin
charactersinmessagestoappearontheLCD.For
moreinformationabouttheavailablefiles,contact
yourRISCOGrouprepresentative.
5.2.3 Operators
EachpersonwhoisauthorizedtousetheUpload/Downloadsoftwareshouldberegisteredasan
operatorwithinthesoftware.Eachoperatorisassignedapasswordthatheuseswhenheactivates
thesoftware.WhenyouactivateUpload/Downloadforthefirsttime,youusethedefault
password.Youcanhaveupto50operators.
Accesstotheoperatorslistcanbedeniedtoalloperatorsexceptforthedefaultoperator
(administrator)listedasno.1
Toensurethatonlyyouorauthorizedpersonnelhaveaccesstoyoursystemitisnecessaryto
changethedefaultpassword,andestablishpasswordsforyouroperators.Thisisimportantasthe
samedefaultisprovidedonallnewsoftware.
Tocreatenewpassword:
1.
FromthemainmenubarselectOptions>Operators,orfromthetoolbar,clicktheOperators
icon.TheOperatorsscreenappears.Thisscreenshowsanumberedlist.Thedefault
operatorheadsthelistwiththedefaultpasswordrokonet.
2.
Typeyournameasthedefaultoperator.
3.
Changethepasswordtooneofyourchoice.Rememberthatthepasswordiscasesensitive.
4.
ClickOKandthisnewpasswordreplacesrokonetforfutureactivationofthesoftware.
Toaddoperatorstothelistandcustomizetheiraccesstothesystem:
1.
Fromthemainmenu,selectOptions>Operators.TheOperatorsdialogboxappears.Clickona
lineinthelistandtypethepasswordandoperatorsname.
2.
ClickAuthorizationtodefineeachoperatorsaccesstodifferentfeaturesandactivities.The
CustomizeUserAuthorizationdialogboxappears.
3.
Selecttherelevantcheckboxes.Inadditiontotheoptionsthatappearyoucancustomizethe
followingaccordingtoViewandModify:
System,Communication,Expanders,Zones
Accessory
AccessControl
UserOperations
Page 29
Clicktheaboveoptionsbuttonsandtheirdialogboxappearswhereyoucancheckwhich
parametersyouroperatorscanviewandwhichparameterstheycanmodify.ClickOKorSet
Allifyouwouldliketoapplythesesettingstoallyouroperators.
4.
ClickOK.Youreturntothelistofoperators.Continueaddingand/orcustomizingoperators.
WhenyouhavefinishedclickOK.
5.2.4 History Log

TheHistorylogdisplaysalltheactivitiescarriedoutbytheoperators.Itisgeneratedbythesystem.
ToaccesstheHistorylog:
Fromthemainmenu,selectOptions>Historylog.TheHistoryLogdialogboxappearsdisplaying
theentirehistorylogwhichincludeswhichoperatorenteredwhichclientscreens.
Note:Youcanviewaspecifiedlogbytypinginthetimespan,operationtype,operators,screensandclientsyouwishthe
logtodisplay.Ifyoudonottypeanyspecificcriteria,thefulllistofeventswillbedisplayed.
5.2.5 Delete Log

Todeletethehistorylog:
Fromthemainmenubar,selectOptions>Deletelog.TheDeleteHistorylogdialogboxappears.
ClickYes.Allpreviousactivitiesareremovedfromthelog.
5.2.6 Batch Operations

ItispossibletosetagroupofoperationsthattheUpload/Downloadsoftwarewillperform
automaticallywhentheControlPaneldials,inonebatch.Inthiswayitispossibletopostponethe
operationsfornonbusytime.Theseoperationsandtheorderthattheywillbeperformedinclude
thefollowing:DisarmPartition,TimeSet,Upload,Download,SaveStatusandArmPartition.
Tosetabatchoperation:
Fromthemainmenubar,selectOptions>Batchoperations.TheBatchoperationsdialogbox
appears.Selecttherelevantoperations.
5.2.7 Run Batch

RunbatchenablesyoutosettheBatchoperationstostandbyupto24hoursinadvance,untilthe
panelcallmodearrives.
FromthemainmenubarselectOptions>RunBatch.Whenacallcomesfromthepanel,theIDand
AccesscodeswillbeverifiedandthentheBatchoperationisrunaccordingtothesettingsdefined.
WhentheBatchoperationiscomplete,thesystemterminatescommunication.
Page 30
Youcanpress<Esc>atanytimeifyouchangeyourmindandwishtocancelthebatchoperation.
5.2.8 Background Color

Youcanchangethesoftwarescreenbackgroundcolor.Fromthemainmenu,select
Options>Backgroundcolor.Thebackgroundcolordialogboxappears.Selectthepreferredcolor
andclickOK.
Note:YoucannotchangetheClientInformationandStatusscreensbackgroundcolor.Inthesecasesyouwillbeunable
toselectthisoptionasitappearsingrayinthesubmenu.
5.2.9 Screen Lock

Theadministratorcanprotectthesoftwarefromaccessbylockingthescreenordisconnecting
communication.Youcanchoosetolockthescreenordisconnectcommunicationafteracertain
periodoftimehaspassed,whenidleorafteracertainnumberofbadloginattemptstoprotectthe
systemfromaccess.Fromthemainmenu,selectOptions>ScreenLock.TheScreenLock\Disconnect
Communicationdialogboxappears.Typethenumberofminutesorattemptsinthedifferent
optionsandclickOK.Enter0ifyoudonotwanttolockthescreen.
5.2.10 Print Options

Youcansetthedateandtypeofclientinformation(name,number)thatyouwishtoappearatthe
topoftheprintout.Fromthemainmenu,selectOptions>PrintOptions.ThePrintOptionsdialog
boxappearsselecttheoptionsandclickOK.
5.2.11 Panel Types

YoucanchoosetodefinewhichpaneltypesyouwillseeinyourPanellistintheClientscreen.From
themainmenuselectOptions>PanelTypes.ThePanelListSelectdialogboxappears.Clickona
paneltypeandusethearrowstomoveyourselectionbetweentheHideandShowlists.ClickOK.
Note:ThisactiondoesnotdeletethehiddenPanelnamesfromyoursystem.
5.2.12 Interface Language

YoucanchangetheUpload/Downloadinterfacelanguage.Fromthemainmenu,select
Options>InterfaceLanguage.TheLanguagedialogboxappears.Choosethepreferredlanguage
fromthedropdownlistandclickOK.
5.2.13 Translation Tool

FordetailsrefertoyourlocalRISCOGrouprepresentative.
Page 31
5.3 Installer Menu

Note:Installermenuoptionsdependonthetypeofpanelyouown.NotalltheInstallermenuoptions
andsuboptionsappearforallthepaneltypes.Refertoeachpanelsmanualfordetailed
informationofeachoption.
5.3.1 ProSYS Installer Menu Options

1.System
Fromthemainmenuselect
Installer>Systemandoneof
theseoptions:
System
Tosetthegeneralsystemsparameters.
Parameters:
System
Codes:
Youcandefineinstallercodessuchas
GrandMaster,Installer,SubInstalleras
wellasallocateUpload/Download
RemoteAccess&IDcodes.Youcan
definewhichfieldstoblockviatheMS
Lock.
2.Communication
Dialer1:
Youcansetthesystems
communicationparameters.
Installer>Communicationand
oneoftheseoptions:
TosettheControlPanelsDigital
Communicatordialingparameterstothe
CentralStation.
Dialer2:
TosettherestoftheControlPanelDigital
Dialerparameters.
ACM:
TosettheACMparameters.
Note:YoumustfirstupdateyourIPintheclient
informationscreenbeforesettingACMparameters.
3.Expanders
GSM:
TosettheGSMparameters.
Keypads:
Tosetthetypeandconfigurationofeach
expanderinyoursystem.
Zone
Installer>Expandersandoneof expanders:
theseoptions:
UO
expanders:
Power
supplies:
Event
loggers:
WLbutton
expander:
Page 32

Printer:
Access
control:
Voice
module:
Digitalkey
expander:
Siren:
4.Diagnostics
Bustest:
Youcansendacommandto
performdifferentactionsonthe Busscan:
system.Fromthemainmenu
selectInstaller>Diagnosticsand
Testbells
oneoftheseoptions:
and
Note:Communicationwiththepanelmust keypads:
beopen.
Forperformingbustestandreviewingthe
testresult.
Forreadingthelistofalltheaccessories
connectedtothesystemsBus.
Forsendingacommandtotestthebells
andkeypads.
Power
supply:
Fortestingthe3Aswitchedpower
suppliesconnectedtothesystem.
Siren:
Fortestingthesirens(ProSound)
connectedtotheBUS.
Bus
detectors:
Fortestingthebusdetectors,suchas:
IndustrialLunar,WatchOut.
GSM:
FortestingAGM.
PKR:
FortestingPKR(ProximityKeyReader).
Zone
Forsettingalistofzones,labels,their
Forsettingzoneconfigurations, parameters: partition,type,soundetc.
fromthemainmenuselect
Zone
Forsettingthecorrelationandtime
Installer>Zonesandoneofthese crossings: intervalsbetweenpairsofzones.
options:
Zoneself Fortestingzones.
test:
5.Zones
Soaktest:
BUS
detectors:
ForsettingspecialparametersforBUS
detectors,suchas:IndustrialLunarand
WatchOut.
Page 33

Reporting ForsettingtheReportingcodesinthe
systemtotheMonitoringstation.
Forsettingthereportingcodesin Codes:
06.ReportCodes
thesystem,fromthemainmenu Special
ForsettingtheSpecialReportingcodesin
selectInstaller>ReportCodes
Reporting thesystem.The2hexdigitsareconverted
andoneoftheseoptions:
Codes:
to3decimaldigits(Forusewith
ADEMCOContactIDandSIAas
Note:MostReportCodeshavea
additionalcodestothebuiltinconversion
correspondingRestoreCodewhich,
followingareportedevent,restoresthe
tableofthepanel
settingstonormal.TheseCodesare2
charactercodes.Thenumbers00appearas
thedefaultinthecellfieldsofthecodes.
Tosetthem,type2charactersfrom0to9
and/orfromAtoF.Thecodesyoutype
replacethedefaultinthecellfield.
AutoSIA
Codes:
TheAutoSIAcodesoptionisaccessed.
Whenthisoptionisselectedamessageboxopens
askingyouifyouaresurethatyouwanttosendAuto
SIACodesYes/No?Ifyoudo,clickYes.Anew
messageboxopensshowingAutoSIACodes
commandsentsuccessfully.
Note:ItisrecommendedtoperformResetCodes
beforeperformingAutoSIACodes.
Note:Itisimportanttocompletethepanel
configurationbeforesendingtheAutoSIACodes
command.SelectingAutoSIAIDcodessendsa
commandtothepaneltosetallreportcodesaccording
tothepanelconfiguration.
Warning:Reportcodesarenotupdatedautomatically
inthesoftware.Toupdate,selectUploadall.Itis
importanttocompletethepanelconfigurationbefore
sendingtheAutoSIACodes.
Auto
TheAutoSIAcodesoptionisaccessed.
contactID
Whenthisoptionisselectedamessageboxopens
codes:
askingyouifyouaresurethatyouwanttosendAuto
ContactIDCodesYes/No?Ifyoudo,clickYes.A
newmessageboxopensshowingAutoContactID
Codescommandsentsuccessfully.
Note:ItisrecommendedtoperformResetCodes
beforeperformingAutocontactIDcodes.
Note:Itisimportanttocompletethepanel
configurationbeforesendingtheAutoContactID
Codescommand.SelectingAutoContactIDcodes
sendsacommandtothepaneltosetallreportcodes
accordingtothepanelconfiguration.
Warning:Reportcodesarenotupdatedautomatically
inthesoftware.ToupdatedoUploadall.Itis
importanttocompletethepanelconfigurationbefore
sendingtheAutoContactIDcommand.
Page 34

Reset
Codes:
Forresettingallthereportingcodesfor
theMonitoringstation.
7.UtilityOutputs
ForsettingtheUtilityoutputsinthesystem,fromthe
mainmenuselectInstaller>UtilityOutputs.
8.UserCodes
ForsettingtheUsercodesinthesystem,fromthemain
menuselectInstaller>UserCodes.
9.WLButton
ForsettingtheWLbuttonparametersinthesystem,
fromthemainmenuselectInstaller>WLButton.
5.3.2 WisDom Installer Menu Options

System
Fromthemainmenuselect Parameters:
Installer>Systemandone
SystemCodes:
oftheseoptions:
1.System
2.Communication
Dialer1:
SeeProSYStableabove.
Siren:
Youcansetthetypeandconfigurationof
eachdeviceinyoursystem.
GSM:
Installer>Devicesandone
oftheseoptions:
X10:
4.Zones
Youcansetthesystems
communication
parameters.Fromthemain
menuselect
Installer>Communication Dialer2:
3.Devices
Bustest:
Forperformingbustestandreviewing
thetestresult.
Zone
parameters:
Forsettingzone
configurations,fromthe
Zonecrossings:
mainmenuselect
Installer>Zonesandoneof Soaktest:
theseoptions:
Page 35
5.3.2 WisDom Installer Menu Options

5.ReportCodes
Reportcodes:
Forsettingthereporting
codesinthesystem,from
themainmenuselect
Installer>ReportCodes
Specialreport
codes:
AutoSIAcodes:
AutocontactID
codes:
Resetcodes:
6.UtilityOutputs
ForsettingtheUtilityoutputsinthesystem,fromthemain
menuselectInstaller>UtilityOutputs.
7.UserCodes
ForsettingtheAuthoritylevelsinthesystem,fromthemain
menuselectInstaller>UserCodes.
8.WLButton
ForsettingtheWLbuttonparametersinthesystem,from
themainmenuselectInstaller>WLButton.
9.Keypads
ForsettingtheparametersoftheWirelessKeypadsinthe
system,fromthemainmenuselectInstaller>Keypads.
10.FollowMe
ForsettingtheFollowMeinthesystem,fromthemain
menuselectInstaller>FollowMe.
5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

System
Fromthemainmenuselect Parameters:
Installer>Systemandone SystemCodes:
oftheseoptions:
Customize
Panel:
1.System
2.Communication
Dialer1:
Youcancustomizeyourpanelby
definingtime,settingtheclocketc.
Youcansetthesystems
communicationparameters.
Installer>Communication Dialer2:
Page 36

3.Expanders
Keypads:
Fromthemainmenuselect Zoneexpanders:
Installer>Expandersand
UOexpanders:
oneoftheseoptions:
Powersupplies:
Eventloggers:
WLbutton
expander:
Printer:
Digitalkey
expander:
4.Diagnostics
Bustest:
Youcansendacommand
toperformdifferentactions
onthesystem.Fromthe
Busscan:
mainmenuselect
Installer>Diagnosticsand
oneoftheseoptions:
Testbellsand
Note:Communicationwiththe
keypads:
panelmustbeopen.
Zone
parameters:
6.ReportCodes
Reportcodes:
Forsettingthereporting
codesinthesystem,from
themainmenuselect
Installer>ReportCodes
Specialreport
codes:
5.Zones
Forsettingzone
configurations,fromthe
Zonecrossings:
mainmenuselect
Installer>Zonesandoneof
Zoneselftest:
theseoptions:
AutoSIAcodes:
AutocontactID
codes:
Resetcodes:
Page 37

7.UtilityOutputs
ForsettingtheUtility
outputsinthesystem,from
themainmenuselect
Installer>UtilityOutputs.
8.UserCodes
ForsettingtheAuthority
levelsinthesystem
database,fromthemain
menuselectInstaller>User
Codes.
9.WLButton
ForsettingtheWLbutton
inthesystem,fromthe
mainmenuselect
Installer>WLButton.
5.3.4 Orbit-6 Installer Menu Options

1.SystemParameters
Youcansetthegeneralsystemsparameters.
Installer>SystemParameters
Installer>SystemCodes
YoucandefineinstallercodessuchasGrandMaster,
Installer,SubInstalleraswellasallocate
Upload/DownloadRemoteAccess&IDcodes.
3.ReportCodes
Reportscodes:
2.SystemCodes
Installer>Reportcodesandone Updatereport
oftheseoptions:
codes:
5.3.5 Orbit-14 Installer Menu Options

1.System
Systemparameters: SeeProSYStableabove.
Installer>Systemandoneof
theseoptions:
Systemcodes:
Page 38
2.ZoneParameters
Installer>ZoneParameters
3.UtilityOutputs
Forsettingalistofzones,labels,theirpartition,type,
soundetc.
ForsettingtheUtilityoutputsin
thesystem,fromthemainmenu
selectInstaller>UtilityOutputs.
3.ReportCodes
Reportscodes:
Installer>Reportcodesandone Updatereport
oftheseoptions:
codes:
5.4 Access Control Menu (for ProSYS only)

TheAccessControlmenuisusedtodefineallparametersthatrelatetoaccessentry,suchas:doors,
timedefinitions,readers,cardholders,reportsetc.Formoreinformationrefertothepanelsinstaller
manualandtheAccessControlModulemanual.
5.5 End User Menu

UsingoptionsfromtheEndUsermenuyoucan:
Viewandsavethecurrentsystemstatus.
OperatethesystemusingtheUpload/Downloadsoftware.
Beforeusingthesemenuoptions,selectaclientandmakesurethatboththehardwareconnection
andthecommunicationsetupareinorder.
Note:Communicationwiththepanelmustbeopen.
Page 39
5.5.1 ProSYS and WisDom End User Menu Options

1.Status
Forsettingthestatusof
thepanelfromthemain
menuselectEnd
User>Statusandoneof
theseoptions:
Statusdisplay:
Fordisplayingthepanelandthezonesstatus,
andtosendpartitionsandzonescommands.
ExampleofaStatusDisplayscreenbelow:
TheStatusDisplayscreenisdividedintosections:
a.Zones:TheZonefielddisplaystheZonestatus,withthe
codeslistedbelow.Useyourmousetonavigateamongthe
zones.Zonecodes:
Armedred
Alarmedredand
blinking
Bypass
DayZone
Troubleyellow
Fireredand
blinking
Keyswitch
Notreadygrey
Panic
Readygreen
Tampered
Unusedzone
Zonenotfound(for
wireless)
Lowbattery(for
wireless)
Medical
b.Partitions:ThePartitionsareainthecenterofthescreen
displaysthePartitionsstatus(armed,readyoralarmed).To
selectaPartition,typeaPartitionnumber.
c.Trouble:TheTroubleareaontherightofthescreenalerts
youtoproblemswiththepanelaccessories.
d.Accessories:TheAccessoriesareadisplaysAccessories
status.
e.Date/Time:Tosynchronizethetimesettingsonthepanelto
thetimesettingsofthePCclickonthePC>Paneltimebutton
andtypeintheinformationasfollows:
Day/month/year/hour/minutes/AMPM
f.Freeze:Freezesdisplaytillitispressedagain.
g.NoSound:DeactivatesthePCinternalspeakerafteran
alarmhasbeensoundedonthepanel.
h.Save:SavesupdatedstatusintheUpload/Download
software.
Page 40

Savedstatus
display:
2.Scheduling
Tosavethecurrentstatusdisplay.
Settimeanddate: Tosetthetimeanddateonthepanel.
Note:Takethetimedifferenceintoaccountif
youareinadifferenttimezone.
Forsettingthetimesfor
theoptionsbelow,from
themainmenuselectEnd Nextarm/disarm: Tosetthetimesforthenextarm/disarmofthe
User>Schedulingandone
system.
oftheseoptions:
Scheduler:
TosetthetimesforArm/Disarm,Utility
Outputsanduserlimits.
3.UserSettings
Vacation:
Forsettingthearming/disarmingofthesystem
whileonvacation.
Accesscodes:
Formonitoringpanelusersauthorizationlevels
andsettingtheirusercodes,typeinaccesscodes
fortheAuthoritylevelslisted.TheAuthority
levelsaregeneratedfromtheUserCodes
screen.
Programming:
ForenteringFollowMephonenumbersand
Emailaddresses.
ForenteringtheKeypadchimesandbuzzer
state.
Voicemessages:
Forsettingthetypesofvoicemessagesyouwish
tobenotifiedof.
Armpartitions:
Toarmpartitions,selecttherelevantpartitions
orclickAlltoarmallpartitions.ClickArmto
activatethepartitionarming.
Fromthemainmenu
selectEndUser>User
Settingsandoneofthe
optionsbelow:
4.UserOperations
Fromthemainmenu
selectEndUser>User
Operationsandoneofthe
optionsbelow:
Disarmpartitions: Todisarmpartitions,selecttherelevant
partitionsorclickAlltodisarmallpartitions.
ClickDis.toactivatethepartitiondisarming.
ActivateUO:
ToactivateindividualUtilityOutputs,typein
thenumberoftheUtilityOutputyourequire
andclicktheActivatebutton.
Note:OnlyUtilityOutputsthataredesignated
asuseractivatedintheSystemsscreenarelisted
hereandmaybeactivatedusingtheActivate
UOoption.
Tamperbypass:
Bypassingtamperalarm.
Page 41

Testbellsand
keypads
(ProSYS)/Testing
(WisDom):
Tosendacommandtoactivateandtestbells
andkeypads.Whenyouselectthisoptiona
dialogboxappearsinformingyouifthetestwas
successfulornot.ClickOK.
5.5.2 Orbit-Pro, Pro-24, Orbit-6, Orbit-14 End User Menu Options

ForOrbitPro,Pro24,Orbit6andOrbit14panelsrefertothepanelsinstallermanualtoseewhich
oftheaboveoptionsareavailabletoyou.
5.6 Comm (Communications) Menu

TheCommmenuisusedforcommunicationtoandfromyourpanel.Theoptionsinthe
Commmenuworkautomaticallywhenyourcomputerisconnecteddirectlytothepanel.
5.6.1 Upload Screen

YoucanuploadthecurrentscreensparametersfromtheControlPanel.
Touploaddatafromthepanel,tothecurrentlydisplayedscreenonly:
1.
Fromthemainmenu,selectComm>UploadScreen,orfromthetoolbar,clicktheUpload
screen
icon.Thefollowingquestionappears:Areyousureyouwanttouploadthecurrent
screenparametersfromthecontrolpanel?
2.
ClickYestouploadthecurrentscreensparametersfromthecontrolpanel.
3.
TheUploadprogressbarappearsindicatingthepercentageoftheuploadcompleted.
4.
AmessageboxappearsshowingOperationcompletedsuccessfully.Thecommunicationbarat
thebottomofthescreenisgreen.
5.6.2 Upload All

YoucanuploadallparametersfromtheControlPanel.
Touploadalldatafromthepanelforthecurrentlyselectedclient:
1.
Fromthemainmenu,selectComm>UploadAll.Thefollowingquestionappears:Areyousure
youwanttouploadallparametersfromthecontrolpanel?
2.
ClickYestouploadallparametersfromthecontrolpanel.
3.
TheUploadprogressbarappearsindicatingthepercentageoftheuploadcompleted.
4.
AmessageboxappearsshowingOperationcompletedsuccessfully.
Page 42
5.6.3 Download Screen

YoucandownloadthecurrentscreensparameterstotheControlPanel.
Todownloaddatafromthecurrentlydisplayedscreenonly,tothepanel:
1.
Fromthemainmenu,selectComm>DownloadScreen,orfromthetoolbar,clicktheDownload
screen icon.Thefollowingquestionappears:Areyousureyouwanttodownloadthe
currentscreenparameterstothecontrolpanel?
2.
ClickYestodownloadthecurrentscreensparameterstothecontrolpanel.
3.
TheDownloadprogressbarappearsindicatingthepercentageofthedownloadcompleted.
4.
5.6.4 Download All

YoucandownloadalltheclientparameterstotheControlPanel.
Todownloadalldatafromthedatabaseforthecurrentlyselectedclient,tothepanel:
1.
Fromthemainmenu,selectComm>DownloadAll.Thefollowingquestionappears:Areyou
sureyouwanttodownloadallparameterstothecontrolpanel?
2.
ClickYestodownloadallparameterstothecontrolpanel.
3.
TheDownloadallmessageboxappearsshowingWritingUserCodesPleasewait.
4.
TheDownloadprogressbarappearsindicatingthepercentageofthedownloadcompleted.
5.
5.6.5 Verify Screen

Toverifythatthedatainformationshownonthescreenisidenticaltothedatainthepanel,fromthe
mainmenu.
1. Selectthescreenthatyouwanttoverify.
2. SelectComm>VerifyScreen.Thefieldswheretherearedifferencesarehighlightedingreenand
automaticallytogglebetweenthepanelandthedatabasevalues.
Toreplacethedatabasewiththepaneldata(highlightedingreen),clickYes.Tokeepthedatabase
asis(highlightedinpink),clickNo.
5.6.6 Wait for Call

Normally,yourmodemisnotinitializedandyouarenotinapositiontoreceiveincomingcallsto
yourUpload/Downloadsystem.Youcanreadyyoursystemtoreceiveacallfromaclientspanel
viatheWaitforCalloption.
Page 43
ToactivateWaitforCall:
Fromthemenubar,selectComm>WaitforCall.Amessageboxappearstellingyouthatthemodem
isbeinginitializedandthatthesystemiswaitingforthecall.Ofcoursethecallmustbeinitiated
fromthepanelside.
Nowtheprocedureisasfollows:
1.
TheUserperformsauserinit.Callfromthekeypad.
2.
ThePanelcallstheUpload/Download,AccessandIDcodesarebeingverified.
3.
TheUpload/DownloadwillautomaticallyselectthespecificclientaccordingtothePanelID.
5.6.7 Dial to Panel

UsetheDialtoPaneloptionwhenyouwishtoconnecttoapanelviamodemandphoneline.
Rememberthatyoursystemshouldbeconfiguredformodemcommunication.
Note:TheDialtoPaneloptionwillonlybeavailableifaphonenumberhasbeenenteredinthePanelPhoneintheClient
Informationscreen.
Todialtopanel:
1.
FromthemenubarselectComm>DialtoPanel,orfromthetoolbar,clicktheDialtoPanel
icon.Thedialingmessageboxappears.
Note:YouwillbeunabletoselecttheDialtoPaneloptionifyouhavenotenteredatelephonenumber.(Inthiscasethe
DialtoPaneliconisgrey.)
2.
Ifthepanelisconnectedtothesametelephonesystemasanansweringmachineandthepanel
issettoansweraftermoreringsthanthemachine,overridetheansweringmachinebypressing
thespacebarfirmlyafterthefirstorsecondring.Upload/Downloadredialstothepanel.
Note:Ifyoudonotpressthespacebarimmediatelyafterthefirstfewrings,theconnectionwillnotbesuccessful.Inthis
casethesamemessageboxappears.Thistimedonotpressthespacebar.Messageboxesappearindicating
connectingtotheremotepanel.
5.6.8 Hand Over

Yourphonelinecanbeusedforbothconventionalphoneconversationsandcommunicationvia
modem.Youcanmakeaconventionalphonecallandtransferthecalltomodemcommunication
usingtheHandOveroption.
Totransferthecall:
1.
Transferthecallonthepanelsidefirst.(SeetheInstallermanual.)
Page 44
2.
Frommenubar,selectComm>Handover.Amessageboxtellsyouthatthemodemis
initializedandthecallisbeinghandedover.
5.5.9 Hang Up
Whenyounolongerneedtobeonlinewiththepanel,usetheHangUpoptiontoterminatethe
phoneconnection.
Tohangup:
Fromthemainmenu,selectComm>HanguporpressEsc.Amessageappearssendingendof
session.
5.6.10 Message to LCD Keypad

YoucansendatextmessagetoanyoftheControlPanelspartitions.
TosendashortmessagetoappearontheLCDkeypadconnectedtothepanel:
1.
FromthemainmenuselectComm>MessagetoLCDKeypad.TheSendMessagetoKeypad
dialogboxappears.
2.
IntheMessagetoLCDsfield,typeamessageofupto16characters.
3.
Clickacheckmark intothepartitioncheckboxesforwhichLCDkeypadsyouwantthe
messagetoappear.
4.
ClicktheSendbutton.Themessageappearsonthekeypads.
5.7 Event Log Menu

Thepanelkeepsarecordofalleventsthathaveoccurredinitssystem.ThisrecordistheEventLog.
Youcanuploadthislogandviewit,aswellasuploadingrecenteventsonlyoccurringafteryour
previousupload.
Note:Formodemcommunication,remembertodialtothepanelbeforeactivatingtheuploadoption.
5.7.1 Upload All

TouploadtheentireEventLog:
Fromthemenubar,selectEventLog>Upload.Amessageboxinformsyouoftheprogressofthe
logupload.
Page 45
5.7.2 Upload Recent

Touploadrecenteventsonly:
Fromthemenubar,selectEventLog>UploadRecent.Amessageboxinformsyouoftheprogressof
thelogupload.
5.7.3 View
Youcanviewtheentireeventlogthatwaslastgenerated,fromtheMainmenubar,selectEvent
Log>View.TheEventLogdialogboxappears.Ithasthreecolumnslistingeventnumber,timeof
occurrenceanddescriptionoftheoperation:
Num:Thenumberoftheevent,listedinoppositeorder.Themostrecenteventis
alwayslistedasnumberone.Whenrecenteventsareuploaded,thenumberingis
changedtoaccommodatethis.
Time:Thetimetheeventtookplaceaccordingtothetimesettingsofthepanel.
Operation:Descriptionoftheevent
Toprinttheentirelog:
1.
ClickthePrintAllbuttoninthelowerleftcorner.TheWindowsPrintdialogboxappears.
2.
ClickOK.Theinformationissenttotheprinter.
Toprintthecurrentpageonly:
1.
ClickthePrintthispagebutton.
2.
ClickOK.Theinformationissenttotheprinter.
5.7.4 View From File

Youcanviewallpreviouslogs,fromtheMainmenubar,selectEventLog>ViewFromFile.
5.8 Help Menu

FromtheMainmenuselectHelp,thefollowingoptionsappearintheHelpmenu:
HelpTopics
OntheWeb
AboutRISCOGroupUpload/Download
Page 46
Contacting RISCO Group

RISCOGroupiscommittedtocustomerserviceandproductsupport.Youcancontactusthrough
ourwebsitewww.riscogroup.comorasfollows:
UnitedKingdom
Switzerland
Tel:+441616555500
Tel:+41274522444
sales@riscogroup.co.uk
salesch@riscogroup.com
technical@riscogroup.co.uk
supportch@riscogroup.com
Italy
USA
Tel:+390266590054
TollFree:18003442025
info@riscogroup.it
Tel:+3055923820
support@riscogroup.it
salesusa@riscogroup.com
supportusa@riscogroup.com
Spain
Brazil
Tel:+34914902133
Tel:+551136618767
saleses@riscogroup.com
salesbr@riscogroup.com
supportes@riscogroup.com
supportbr@riscogroup.com
France
China
Tel:+33164732850
Tel:+862152390066
salesfr@riscogroup.com
salescn@riscogroup.com
supportfr@riscogroup.com
supportcn@riscogroup.com
Belgium
Israel
Tel:+3225227622
Tel:+97239637777
salesbe@riscogroup.com
info@riscogroup.com
supportbe@riscogroup.com
support@riscogroup.com
Allrightsreserved.
Nopartofthisdocumentmaybereproducedinanyformwithoutpriorwrittenpermissionfromthepublisher.
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RISCO Group

Chapter 2: Hardware Installation

2.2 Hardware Setup

Chapter 3: Software Installation

3.1 Installing the Upload/Download Installer Program

3.2 Installing DAO

Chapter 4: Getting Started

4.2 About this Software

4.2.2 How to use Upload/Download software

Entering/Selecting Parameter Information

4.3 How to Proceed

4.3.1 Establishing Communication

IP Network Connection (ACM)

PSTN Connection Using the ACM Remote Access Service (RAS)

PSTN / GSM Connection (Remote / Fast Remote)

Chapter 5: Main Menu Bar Options

5.1 Client Menu (Client Management)

5.1.1 New Client

5.1.2 Find Client

5.1.3 Find Next Client

5.1.4 Delete Client

5.1.5 Save Client

5.1.6 Print Client

5.1.7 Backup Database

5.1.8 Backup Client

5.1.9 Restore Database

5.1.10 Restore Clients

5.1.11 Navigation Arrows

5.2 Options Menu

5.2.2 System Configuration

5.2.4 History Log

5.2.5 Delete Log

5.2.6 Batch Operations

5.2.7 Run Batch

5.2.8 Background Color

5.2.9 Screen Lock

5.2.10 Print Options

5.2.11 Panel Types

5.2.12 Interface Language

5.2.13 Translation Tool

5.3 Installer Menu

5.3.1 ProSYS Installer Menu Options

5.3.1 ProSYS Installer Menu Options

5.3.1 ProSYS Installer Menu Options

5.3.1 ProSYS Installer Menu Options

5.3.2 WisDom Installer Menu Options

5.3.2 WisDom Installer Menu Options

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

5.3.4 Orbit-6 Installer Menu Options

5.3.5 Orbit-14 Installer Menu Options

5.4 Access Control Menu (for ProSYS only)

5.5 End User Menu

5.5.1 ProSYS and WisDom End User Menu Options

5.5.1 ProSYS and WisDom End User Menu Options

5.5.1 ProSYS and WisDom End User Menu Options

5.5.2 Orbit-Pro, Pro-24, Orbit-6, Orbit-14 End User Menu Options

5.6 Comm (Communications) Menu

5.6.1 Upload Screen

5.6.2 Upload All

5.6.3 Download Screen

5.6.4 Download All

5.6.5 Verify Screen