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ANNEXURE-IB

GM (HQ-NSS) WS
SA to GM (HQ-NSS)
DGM(HQ) WS

DGM (F&TR)WS DGM (P&P)WS

DGM (NSS) WS

DGM (HQ)WS

AGM (A)WS
SDE (A)
SDE (Med.)
SDE (O)
SDE (Tech)
SDE (RTI)
AM (HR)

AGM (MM)WS

SDE (MM-I)
SDE (MM-II)

AGM (HR)WS
SDE (HR)

AGM (Legal)WS
SDE (Legal-I)
SDE (Legal-II)

DGM (F&TR)WS

CAO(IF)WS
AO (B)
AO(CC-I)

CAO(W)WS
JAO(W)

CAO(B-I)WS
Sr AO(B)
AO(CC-II)

AO(C)
AO (P&A)
AO (HQ)
AO(Cord)
JAO (C )
JAO(P&A)GSM
JAO(CDMA)
JAO(Cord)

JAO (CC)

CAO(B-II)WS CAO(RR)WS
AO(RA) AO(RR)
AO(TR)
AO(B)
AO(CDMA)
AO(IUC/R)
AO(Bkg)
JAO(IUC/R) AO(Bkg-PP)
Sr AO(CC)
JAO(Bkg)
JAO(CC)
JAO(PP)

DGM (P&P)
SA

AGM (A)

AGM (Plg)

SDE =3

SDE =2
AM=1

AGM (Cord)

SM (Vas)

SM (MSC)

SDE =1

SDE =3
AM=2

SDE=4

DGM (NSS-I)
SA

SM (CDMA)
Manager=5
AM=4

SM (MSC)
MR-I
Manager=10
Dy M=1
AM=8

SM (MSC)
KB/MR-II
Manager =10
AM=2

ANNEXURE-II

List of Staff working under GM (HQ) & CPIO


S.No. Name of Official
Design./Staff No.
Group-A
1.
Sh. Alok Agrawal
GM(HQ),WS
2.
Sh B K Gupta
Dy. GM(HQ)/GO-14283
3.
Sh Ashok Gupta
AGM(A/MM/HR)/GO-18637
4.
Sh A. K. Kaushik
AGM (Legal)/GO-15481
Group-B
5.
Arvind Kumar
SDE(Tech)/GO-102433
6.
Surendra Kumar
SDE(RTI)/GO-20054124
7
PK Sharma
SDE(O)/JE-4247
8
U V Singh
SDE(HR)/JE-4775
9.
S. K. Panchal
SDE (Medi)/JE-4296
10.
Devi Ram Singh
SDE(A)/JE-4519
12.
Sanyukta
AM(HR)/-----13.
Sanjeev Kumar
SDE(MM)/GO-20064659
14.
Gopal Aggarwal
SDE(MM)/JE-4585
15.
S K Sharma
SDE(legal)/GO-103311
16.
Charan Singh
SDE(Legal)/GO-20064194
Group-C
17.
Sh. Kailash Chand
PM/PM-5358
18.
Smt. Rekha Bhatnagar
SS/TOA-10191
19.
Smt. Seema Lamba
SS/TO-10018
20.
Smt. Radhika
PA/PA-13347
21.
Smt. Poonam Bansal
SSS(T)/TO-10853
22.
Sh. Sley Singh
SSS/------23.
Sh. Mohan Lal
PM/PM-4776
24.
Sh. R. C. Prajapati
SrTOA/CL-6170
25.
Sh. Suresh Kumar
CSS/CL-3292
26.
Sh. Vijay Singh
SrTO/TOA-7789
27. Sh. Bijendra Kumar
PM/PM-5397
28
Smt. Vimla Kumari
SSST/TCL-5739
29
Sh L W Sunny
PM/PM-4137
30
Sh. Pawan Kumar
TOA/CL-5846
Group-D
31.
Sh. Sita Ram
W/A/MZ-21620
32
Sh. Manoj Kumar
W/A/MZ-26714
33
Sh. Parasram
W/A/MZ-26603
34.
Sh. Ashok Kumar
W/A/-------35.
Sh. Rambali
W/A/MZ-175739
36
Sh. Nakhru
W/A/MZ-24756
37
Sh. Lalsa Yadav
W/A/MZ-19148
38.
Sh. Ghanshu
W/A/MZ-23404
39.
Sh. Raghunath
W/A/MZ-17225
40. Sh. Rampher
W/A/MZ-18296
41
Sh Ramji Lal
W/A/MZ-18115
42
Sh. Sukar Prasad
WA/MZ-20867

List of Staff working under DGM (F&TR)


Group A
S.
No.
1
2
3
4
5
6

Name

Staff No.

Sh. I J Bhardwaj
Go 88724
Sh. L.C. Yadav
GO-88562
Sh. Surender Kumar GO 088683
Sh. Rameshwar Dass GO-088729
Sh. I J Bhardwaj
Go 88724
R.K.Tonk
GO88643
Group B

1
2
3
4
5
6
7
8
9

Desig
DGM (Fin & TR) WS
CAO(Wks)WS
CAO(Billing-I) WS
CAO(Billing-II) WS
CAO(R&B) WS
CAO (IF) WS

Sh. M.S.Khan
Sh. A.K.Parani
Sh. S.K Vashist
B.C.Pandey
Sh. HCS Rautela
Smt. Nirmal Devi
Smt. Neelam Garg
Smt. Usha Sharma
Sh.Narender Kumar
Budhija
10 Rajender Singh

GO-089939
GO-180747
Go-89903
AC15267
AC-15285
AC-15281
AC 15300
AC 15311
AC-15304

Sr. AO (Billing) WS
Sr.AO(CC) GSM
AO (TR) CDMA/MS
AO (P&A) WS
AO(Cord) WS
AO(CC-I)WS
AO(CC-II)WS
Dy. Mgr
AO(R&R) MS

AC15306

11 R A Bhalla
12 R.K.Sidana
13 Sh. Vikas Gupta

AC 15346
AC15270
AC-15366

14 Sh. Jitender Garg

Not Yet
Alloted
AC-15364
AC -15321
AC-15309

AO (Banking)
CDMA
AO(IF)
AO(Cash)GSM
AO(IUC &Roam)
GSM
AO(Billing) CDMA

15 Smt.Bharti Arora
16 Smt Cherry Kaul
17 Smt. Kusum Swarn
Lata
18 Vichitra Verma
19 Manju Rani
20 Sh.S.K Sachdeva
21 Sh.Ashish Sharma
22 S.M. Abid
23 Rakesh Kumar
24 Sh.Ashok Kumar
25 Sh.Vinod Kumar
26 Bharat Bhushan
27 Haribaksh
28 Neena
29 R.P.Sahu
30 SH.JUGUL KISHOR
31 K.K.Arora
32 Sh. Shashi Kant
33 Sh. Inder Mohan Sethi

D1600734
MO-45164
AC-15453
CL5212
AC 15423
AC 15380
AC 15448
AC-15474
AC15426
AC15323
AC15483
TS10785
AC-15464
PA-13907
AC-15441
CL-02866
Group C

1 Smt. Indu Bala


CL-3771
2 Vijay Laxmi Malhotra CL 5691

AO(RR)MS
JAO (R&R)MS
AO (TR) CDMA
AO (Cash) CDMA
AO (Bkg-PP)MS
JAO(Bnk)MS
JAO (R&R)MS
JAO(P&A) CDMA
AO (HQ) WS
JAO(IUC)GSM
JAO(CC) GSM
JAO (P&A) GSM
JAO(Cord)WS
JAO (Cash) GSM
AM(FA) WS
JAO (CS)GSM
Sr PS
JA( Wks) WS
PO

SSS
CSS

3
4
5
6
7
8
9
10
11
12
13
14
15
16

29
30
31
32
33
34
35
36
37
38
39
40
41
42
43

Smt Santosh kathania


Smt Ranjana Arora
Smt Santosh Kumari
Sh. Inderjeet
S.K.Gosain
Sh. Virender Kumar
Sh. Raj kumar
Smt. Usha Dhamija
Kailash Chand
Suresh Kumar
SH. MADAN LAL
Sh Rajendra Singh
Ms.Sadhna Gupta
Smt Yasmeen Vahid
Hamdule
Suresh Chand Meena
Ram Parshad Meena
Sh. Pancratius Tirkey
Anjani Kumar
Sh. Banwari Lal
Smt.Sunita
Sh. Rajesh Chandna
Ram Narayan
SMT. RENU
CHOPRA
SH.VIJAY ANAND
SH. DILWAN SINGH
Smt Prem Lata
Kathuria
Smt Jyoti Masih
Smt. Neelam Sharma
Smt. Leela Rawat
Smt. Gulshan Bala
Sh. Chetan Salwan
Sh. Santosh Prasad
Deepchand
Vinod Lal
Shiv Kumar Rai
Pratibha Shastri
Harvinder Kaur
Manju Chopra
Gurvinder Grover
Suresh Rani
Kiran Lata Tyagi

1
2
3
4
5
6
7
8
9
10
11

Sh. Ramphal
Sh. Ram Bilash.
SH. ARUN KUMAR
SH. JANG JEET
Mr Omkar sharma
Sh. Vijay
Jagjiwan
Sh Birju Mehto
Chander Bhan
Mr.Ram Achal
Sh. Achhey Lal

17
18
19
20
21
22
23
24
25
26
27
28

CL-7766
CL-3119
CL-4129
CL-03956
CL-3667
TO6070
CL 3961
CL 5640
CL 4230
CL 3765
CL-4677
TO-8661
TO-9124
TO-9997

SSST
Chiff SS
SSS
Sr. SS
CSS
Chief Supervisor(T)
SSS
SS
CSS
SSS
SR.SSS
SSS(T)
SSS(T)
SSST

TO 9183
To-7910
TO-7044
CL-6205
CL-4959
TO-10484
CL-06140
CL-6180
TO9596

SSS
SSS
SST
TOA(G)
Sr.TOA
SS
TOA
Sr.TOA(P)
TOA(P)

CL-6062
CL-6198
TO-10141

Sr. TOA(G)
Sr. TOA(G)
STOGOTB

CL-3400
CL-6114
TO-10801
TO-10347
CL-6126
CL-6116
CL5282
CL6252
CL-6135
TO10268
TO9438
TO9000
TO10032
CL6131
CL 5204
Group D
MZ 26485
MZ 23590
MZ-26617
MZ21503
MZ-20403
MZ22161
MZ-18602
MZ-20815
MZ 19255
MZ-22385
MZ-19118

SSO
Sr. TOA G
SS (O)
SS (O)
Sr. TOA G
TOA G
SSS
TOA
TOA
SS
SSS
SSS
SSO (Cash)
SS
SR. TOA
WA
WA
WA
WA
WA
W.A.
RM
RM/WA
RM
WA
RM/WA

12
13
14
15
16
17
18
19
20
21
22

Sh. Chet Ram


ShriRam
Moti Lal
Ram Udagar Paswan
Naresh Kumar
Triloki Nath
Geeta Rani
Sh. Brij Mohan Sarna
Sh. Ram Dev
Amar Singh
Sonu

MZ-16722
WA21492
WA26653
MZ20603
MZ20638
MZ 21305
MZ
MZ-26187
MZ26015
MZ-24220
MZ-26609

RM/WA
Work Asstt.
Work Asstt.
Work Asstt.
Work Asstt.
WA
Work Asstt.
WA
WA
W.A.
W.A.

ANNEXURE-III
The power & duties of officers of GM (HQUnit. (DE/ Sr. Manager & SDE /Astt Manager)
Sl.No.
1.

Name of the Unit Officer


Sh. / Ms.
DGM (HQ)
1.AGM (A)

SDE
Sh. / Ms.

Duties & Responsibilities of SDEs

SDE(Tech)=1
SDE(O) =1
SDE(A) =1
SDE(RTI) =1

-Technical reports,
-Parliament Questions,
-Admn, Transfer& Posting,
-RTI& related work of HQ Unit,
Scrapping Reports,
-Processing of Outdoor Medical
Bills of GM (HQ)/ Addl GM (F)
staff including all GMs DyGMs,
their Indoor Treatment cases
(Buffer) &other admn. work

SDE(Med) =1

SDE(HR)=1

Records & Bill Processing of Hired


Vehicle of DGM(HQ), Mtce of
Copier/Office Equipment
&Procurement of Office Stationary/
other requirements their payment
-NOC work of
Moveable/Immoveable Property,
Passport/Abroad Visit /Outside
Employment/Higher Education
Mtce of Photo Copier/ Equipment
& Procurement of Office Stationary
& other Requirements, their
payment, Absentee& General Work
of AGM(mm),

2.AGM (HR)

AM(HR)=1

3.AGM (MM)

SDE(MM) =1
SDE(MM/Store)=
1

HR related work, Up-dation of HR


Data, Staff/Property Return
Absentee of DGM(HQ) Staff, Audit
replies etc.
-Tender related work of HQUnit
AMC of CDMA network & Bill
Processing of 400K CDMA Project
and Store items of HQ Unit. RE&
BE etc.

Works responsibilities for the o/o CAO(Works)WS


CAO(Works) WS
F/C, Approves all bills of WS Unit for release
of payment to vender after approval in WFMS
Unit.
Monitoring of statuary liabilities,

coordination with auditors.


Approves ty.
Advance/imprest of officers of WS Unit &
release of site rent of BTS WS.
Checking security pre-check of all types of bills
and feeding in WFMS. Collection of C-form
requirement from all units of GSM & its
compilation and timely submission to MM
Delhi.

JAO(Works) MS

Works responsibilities for the o/o CAO(IF)WS


S,N.
1
2
3
4
5
6
7
8
9
10

Name of the officer


Sh. R.K.Tonk
Sh. B.C.Pandey
Sh. Bharat Bhusan
Md. Aabid
Sh. R.K.Sidana
Smt. Neena
Sh. R.A.Bhalla
Sh. HCS Rautela
Sh. Hari Buksh Sing
Sh. Rakesh Kumar

CAO/AO/JAO
CAO(IF) WS
AO(PB) WS
JAO (PB) WS
JAO PB CDMA
AO(Cash )MS
JAO Cash MS
AO(IF) & Cash
AO(Cord) WS
JAO(Cord)WS
AO(Hq) WS

Duties
Closing of A/c, FC, Various taxes etc
Dis of Sal & related work
Dis of Sal & related work
Dis of Sal & related work
Cash related work, contr pmt, & taxes etc.
Cash related work, contr pmt, & taxes etc.
CDMA
financial concurrence & Fund & Bgt
Closing of A/Cs, Disb of Imp & Temp Adv & release of GSM BTS site Rent.

Closing of A/Cs & Disb of Imp & Temp Adv


Compilation of A/cs and various MIS reports

Work responsibilities of GSM Billing unit


I. CAO (billing 1) Sh. Surender Kumar
The supervision/ monitoring of GSM treatment, credit control, payment updation, vigilance/court cases and PG cases and
customer complaints of GSM billing/ TR unit work done by following officers
1. Smt. Nirmal Devi (Sr. AO- CC I) She will look after the work of GSM Treatment, payment updation,
vigilance/court cases and PG cases, Customer complaints & any other work assigned by her seniors.
2.

Sh. Vinod Jain (JAO) will assist her in Treatment & Customer complaint cases & any other work assigned by her
seniors

3.

Smt. Neelam Garg ( AO CC II) She will look after the work of Credit control, examination of HUR,
vigilance/court cases and PG cases, Customer complaints & any other work assigned by her seniors.

4.

Sh. M.S. Khan (Sr. AO Billing) He will look after the work of relating to problems of Treatment, Credit control
system, payment updation & any other work assigned by his seniors.

II CAO (Billing II) Sh. Rameshwar Dass


Supervision and monitoring of GSM/CDMA billing work, IUC /Roaming billing work, Audit, General work work and
administration of GSM Billing unit done by following officers
1. Sh. Vikash Gupta (AO -IUC) He will look after the work of IUC and roaming billing, other allied & general
work of GSM billing unit & any other work assigned by his seniors.
2.

Sh. Ashok Kumar (JAO IUC) will assist him in IUC and roaming billing work & any other work assigned by his
seniors.

3. Sh. Jitender Garg (AOTR) He will look after work of billing of GSM & CDMA
postpaid numbers, generation of billing reports & any other work assigned by his
seniors.
4. Smt. Usha Sharma (AO-RA) She will look after the work of revenue assurance and
payment collection reconciliation etc & any other work assigned by her seniors.
5. Sh. M.S.Khan (Sr. AOBilling) He will also look after the work of problems in GSM
billing,generation of billing reports, preparation of JVs for Dolphin, reconciliation of
debtors and service tax and & any other work assigned by his seniors.

Works responsibilities for the o/o CAO(R&B)WS


Name of the unit Unit Duties and responsibilities of GSM & CDMA at CGO
Sr.
Officer
GSM
Complex
No
Sh. I.J.Bhardwaj
1
CAO (Bnk, TR AO = GSM Work :& RR) GSM & 4
Banking Unit = Payment Updation, Cheque Dishonor
CDMA Unit
JAO = Cases, ECS Cases & AT Reconciliation with Areas
4
Pre-Paid Unit = Sale of Pre-Paid products to Distributors,
Services Tax, Sales Tax, TDS & Reconciliation of Stock &
Payment
TR Unit = Attending Subscriber & 1503 Complaints of Bill
Not Received, Supply of Call Details, Waiver of Surcharge
& Debit/Credit Adjustments.
Refund & Recovery Unit = PG Cases, Nodal Cases, ED &
CMD Cases, RTI & Legal Cases, Bulk SMS Cases.
Corporate Cases ,Legal Notice Cases, Refund Cases and
pursuing Recovery of Old Outstanding of GSM
AO = CDMA Work :3
Banking Unit = Payment Updation, Cheque Dishonour
Cases & AT Reconciliation with Areas
Pre-Paid Unit = Sale of Pre-Paid products to Distributors,
Services Tax, Sales Tax, TDS & Reconciliation of Stock &
Payment
TR Unit = Attending Subscriber & 1503 Complaints of Bill
Not Received, Supply of Call Details, Waiver of Surcharge
& Debit/Credit Adjustments.
Refund & Recovery Unit = PG Cases, Nodal Cases, ED &
CMD Cases, RTI & Legal Cases, Bulk SMS Cases.
Corporate Cases ,Legal Notice Cases, Refund Cases and
pursuing Recovery of Old Outstanding of GSM
Works responsibilities for the o/o Sr.AO(CS)WS
Nameoftheunit
CS-WS Unit at Duties and responsibilities of CS-WS unit at Idgah
Sr. Officer
Idgah
Telephone Exchange. Supply of calls detail for post
No Sh.I.J.Bhardwaj A.K.Parwani
paid connection (upto last 6 months bills/prepaid
connections (upto last 90 days).. Mobile number
1
CAO(B&RR)
Sr.Accounts
portability cases (supply of O/S amount).
WS
Officer-CS-WS
Issue of provisional bills. Restoration of mobile
connections adjustment and waive of surcharge after
verification of date of payment etc.Correspondence
with postal department regarding undelivered bills.

Settlement of RTI, PG cases, Court Cases, Open


House Session Cases, TRAI Cases, VIP cases etc.
Settlement of Dockets relates to this unit.

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