Syllabus revision: # 082715

Fall 2015 - Business Systems Analysis and Design

CISM 4310-D Section 01 (crn: # 80732)
Monday & Wednesday 0800 - 0920
Miller 2213
FACULTY DATA:
Dr. Douglas Turner
Phone: 678.839.5252
Miller 2223
dturner@westga.edu
OFFICE HOURS:
- Monday 9:30 am 11:00 am, 12:30 pm - 2:00 pm
- Tuesday 8:00 am 12:00 noon, 1:00 pm 4:00 pm
- By appointment
CRITICAL INFORMATION:
- This syllabus is subject to change by the professor.
- Syllabus changes are defined by the revision date stated on top of this page.
- View the website for daily updates about the course.
- The contents of the daily notes are technically part of the syllabus contract and can alter the terms
of this syllabus.
- The due dates are posted below in the FALL 2015 SCHEDULE.
- You have the option to submit your deliverables early, but remember that the item first submitted is the one
that will be graded.
- Deliverables will be graded against the posted criteria. If there is ANY confusion or something is not clear the
student has the obligation to ask the Professor.
COURSE LEARNING OBJECTIVES:
- The following course learning objectives are specific to the BBA Degree in Management Information System
Learning Goals, they are:
1. Have acquired at least limited proficiency in a programming language and several software packages,
beyond spreadsheets and word processing (BBA 3, MIS 1).
2. Understand the basic principles and concepts of business systems analysis, systems design, and data
communications (BBA 3, MIS 1).
3. Apply the above knowledge analogously to other areas of human endeavor (BBA 6).
4. Critically analyze complex information systems, issues, and problem (BBA 6).
COURSE TIME EXPECTATIONS:
- Beyond the lecture, discussions, development, and review time occurring within the scheduled course period,
each student should plan to spend additional hours each day to properly complete this course.
- These additional hours often represented by business site visits, team meeting, and individual curriculum
study.
CREDIT HOUR POLICY (3 credit hours):
- For approximately fifteen weeks, students in this class will generally spend 150 minutes with direct faculty
instruction (either face-to-face or online) and work about 360 minutes outside of the classroom each week.
This out-of-classroom work may include, but not limited to, reading, assignments, projects, group work,
research, and test preparation.

Fall 2015 CISM 4310

COMMUNICATIONS:
- All e-mails are to be sent to dturner@westga.edu.
- Your UWG e-mail account is the official method of individual communication at UWG.
- Only assigned University of West Georgia e-mails accounts will receive an e-mail response.
- No e-mails are answered within the CourseDen environments.
- CourseDen site will only be used to deliver student assignment grades.
- The professor will communicate announcements to the class on the daily notes document found at:
http://www.westga.edu/~dturner/4310/notes.docx.
PREREQUISITES:
- CISM 3330.
- It is expected that all students will be familiar with, and have the necessary skills to prepare materials in
Excel, Access, and PowerPoint.
- There is no assigned textbook for this course.
REQUIRED SUPPLIES:
- (One per team) blank CD and case (this item will not be returned).
- (One per team) 1 Cardinal Slant-D white binder #26300CB (this item will not be returned).
- As an example see http://www.staples.com/1-inch-Cardinal-XtraLife-ClearVue-Binder-with-Slant-D-RingsWhite/product_404831 (this item will not be returned).
- (One per team) Windows 95 or better based software and hardware, and CD generation and label capability.
Suggested below but not required:
- (One per team) A laser pointer for the team is an extremely useful tool during presentations.
- (One per team) A reference copy of Systems Analysis and Design, Gibson, Michael, and Hughes, Cary
(ISBN # 0-87709-247-8). Copies can be found on the Web for as little as $5.00.
- (One per team) Technology Forecast: 2002-2004, Volume 1 (or any other version).
http://www.amazon.com/Technology-Forecast-2002-2004-Volume-1/dp/1891865056#
METHOD OF INSTRUCTION:
- There are both individual and team graded components in this course.
- The three primary causes of failure in this course are the lack of expectation management with end users,
failure to follow project guidelines, and team time management.
- Note that the project methodology presented by the Professor will be used to grade project components and
may differ slightly with various authors that may be referenced.
- This is a very time consuming endeavor resulting in the development of a substantial project.
- 1There will be days during the term that teams will meet as breakout teams outside of the physical classroom
(students are held accountable for attendance).
- Grades are impacted by the lack of the quality of content and the lack of attention to stated requirements.
DELIVERABLE SUBMISSIONS TYPES:
- ECD - Electronic media deliverables are word documents (format.docx), power point slides (.ppt), and excel
files (.xls) retained by the individual or team and submitted on the project CD.
- EML - Electronic media deliverables are word documents (format.docx), power point slides (.ppt), and excel
files (.xls) that are submitted as e-mail attachments to dturner@westga.edu.
- PRS - Electronic media deliverables presented in front of the class by teams.
- PIC - Printed paper deliverables include printed word documents, printed power point slides, and printed
excel files ready to turn to the Professor at the beginning of class unless otherwise stated. A cover sheet is
required for all PIC submissions.

Fall 2015 CISM 4310

INDIVIDUAL DELIVERABLES:
- Each student will define an individual product or service to model various DFD phases and components.
- To assist in your development of the individual deliverables please read the following pages:
The Tool (001.docx)
The process rules (002.docx)
The MLOGs (003.docx)
The Defined (004.docx)
The Drilldown (005.docx)
- Items 01-03 will be submitted as EML and ECD, and items 04-09 will be submitted as PIC and ECD on the
due dates listed in the SCHEDULE below.
- Each of the items below are valued at 1.5 points each. Items 3, 4, and 7 are produced in excel, while all
others are produced in word (docx.).
01.
Produce a one page report (500 words) of differentiation to identify the P/S from all other SKU.
02.
Produce a one page report (500 words) to define the 5Ws of the selected firm.
03.
Produce the CONTEXT DFD for your select firm.
04.
Produce your system level DFD.
05.
Produce a one paragraph narrative (150 word) of the three (student selected) entities.
06.
Produce a one paragraph narrative 9150 word) of any one specific atomic process.
07.
Produce one major system level DFD.
08.
Produce a word document of a MLOG/LOG format.
- Utilizing the team selected organization (from the Team Deliverable) each student will individually complete
DFDs as required to illustrate at least 15 atomic level processes to complete the individual requirement in item
15 for 25 points.
- Each student will take two closed exams; 1) a DFD concepts exam and 2) a production / quality systems
exam, each exam is valued at 8.0 points each.
- Each student will complete readings as assigned during the term by the professor.
DEMEANOR:
- The highest degree of professionalism is required when interacting with end users in public.
- Proper business attire is always required when meeting with end users.
- Chose your questions carefully for the end users.
- Never promise change to end users as this is only a study.
TEAM DELIVERABLES (project):
- Chose you team carefully as they are with you for the entire term!!!
- There will be no team peer evaluations in this course.
- Teams will consist of four members, with a rare occasion of five members.
- While teams are self-selected the professor retains the right to reassign team members as required.
- Students can expect to encounter a variety of interesting challenges in learning the concepts of system
development and in applying these concepts in real-world situations.
- Learning to effectively use a systems modeling tool will be a part of this process.
- Do not expect credit for copied, duplicate, or very similar designed DFDs.
- Each team to discuss a total of five separate demonstrations (items 09-13).
- Each team will prepare and present a final project presentation (item 14) to the class using powerpoint slides.
- Each team to prepare and submit one notebook (item 15) and a CD (item 16) of the entire project.

Fall 2015 CISM 4310

TEAM DELIVERABLES (demonstrations):

- Demonstrations (items 09-13) are valued at 2.0 points each.
- The objective of the scheduled demonstrations is to reconcile design and concept questions that your group
has encountered, and progress the class at a relative constant pace. To receive credit some member of your
team must present substantive material. A team who does not present/discuss anything will receive nothing,
also team members who do not attend the arranged class session (either held in class or via telephone) will
not receive credit for that demonstration.
- Coordinate where your problems are with your team, and use those for the class discussion.
- Greater attention to the issues of the other projects will yield solutions to the problems of your own project.
- Expect to answer questions and re-present in the next demonstration if errors are presented.
09.

Produce Team DFD demonstration_1 - The project proposal.

- Items 09 will be submitted as EML and ECD.
- Each team will offer a single point of contact (name, e-mail, and telephone number) for the professor
to use as an information clearinghouse to the team.
- Each team will establish a telephone conference protocol so all team members can participate in the
telephone calls.
- A sufficient number of major level processes (processes at the context level) must exist so each team
member can decompose an individual leg.
- The project proposal submission will include:
- The Organizations name, Organizations contact name, telephone number and
address (The organization should have minimum of ten members).
- Listing of team members, each members e-mail address, and the name and telephone
number of the contact member.
- Description of team organizational structure chart of associated duties.
- Identify which DFD leg each student wishes to be assigned.
- Brief description of objectives and time line for the DFD project.
- History of the firm (include the description of the business).

10.

Produce Team DFD demonstration_2 - Context and Systems level DFDs.

- Items 10 will be submitted as PRS.
- Each team will present to the class.

11.

Produce Team DFD demonstration_3 - All entity dictionary descriptions, two examples of data store
content with M-LOGs.
- Items 11 will be submitted as PIC.

12.

Produce Team DFD demonstration_4 - Open review, present at least two questions concerning your
project.
- Items 12 will be submitted as PIC.

13.

Produce Team DFD demonstration_5 - Review of a completed single leg DFDs (with process
names, process descriptions, data flow labels, and M_Log).
- Items 13 will be submitted as PIC.
- This is the last opportunity to engage in questions concerning methodology and project
requirements.

Fall 2015 CISM 4310

TEAM DELIVERABLES (presentation):

- The presentation (item 14) is valued at 12.0 points.
14.
Produce (ECD and PRS) Each team will present the final project to the class.
- The (ppt.) presentation will have a run time of between 09.0 to 11.0 minutes. PRACTICE!
- You will be scheduled a 15 minute block of time that includes two minute for front end set up.
- Violations of the time constraints will result in lower grades.
- See the Presentation Matrix for the specific evaluation areas.
- This is a research presentation, place a strong emphasis on TECHNICAL information, and do not
spend a great deal of time stating the obvious or common knowledge issues.
- You must explain the relationships, no credit for just reading the slides!
TEAM DELIVERABLES (notebook and CD):
- The notebook (item 15) has a total valued of 42.0 points.
15.
Produce (PIC) Each team to prepare and submit a notebook.
- Item 15 has a total valued of 42.0 points.
- Data flow tables are utilized on every DFD except the Context and System level DFDs.
- All DFDs will comply with the graphical and data standards utilized at the team level.
Team deliverables for 17.0 points.
- Cover page on notebook.
- A context DFD is used to graphically identify the project entities.
- A system DFD is used to graphically identify the major process.
- Data dictionaries for all entities and all processes identified in the Context and System levels.
- A MLOG break down for all data stores (including individual data used by members).
Individual deliverables for 25.0 points.
- Each members individual DFD contributions (section III).
- Each members work will be behind individual members tabs.
- Each student will individually complete sufficient DFDs as required to illustrate the atomic level
processes and the requisite data dictionaries.
- Atomic level processes will be differentiated from non-atomic processes by a consistent color
or a significant graphic defined by the team.
- See NOTEBOOK FILE LAYOUT FOR DETAILS.
NOTEBOOK FILE LAYOUT FOR SUBMISSION:
directory: sec_I (team project details)
printed file: proposal.doc
printed:file: history.doc
directory: sec_II (team DFD data)
printed:file: context.xls (current context DFD)
printed:file: entities.doc (entities data dictionary)
printed:file: system.xls (current system DFD)
printed:file: sysproc.doc (system level process data dictionary)
printed:file: mlogs.xls (all mlogs for the entire project)
directory: sec_III (all DFDs from individual member)
subdirectory: Last_name
printed:file: atomic.doc (listing of atomic processes and their ID number)
printed:file: major.xls (major level DFD)
printed:file: child_01.xls (next lower level DFD)
printed:file: child_01proc.doc (next lower DFD process data dictionary)

Fall 2015 CISM 4310

16.

Produce (ECD) Each team will prepare and submit a CD.

- Item 16 is valued at 08.0 points.
- The CD will include all of the notebook material with the addition of all individual student homework
assignments (directory: sec_IV).
- The project CD will have a printed label. The CD submission will be submitted in a clear CD case
(with the label visible).
- The printed label will include the team name, the company of study, semester and year, Dr. Turner
CISM 4310, and the names of the team members.

CD FILE LAYOUT FOR SUBMISSION:

Same as the notebook layout with the addition of section IV.
Directory: sec_IV (all individual member homework)
Subdirectory: Last_name
Subdirectory: assignments
file: 01 (individual deliverables)
file: repeat for 02 08
FORMAT OF DOCUMENTS:
- Submission variances found between ECD, EML, and PIC will result in a lower score or grade.
- As this is a business course all submissions will be of business content and quality.
- Point deductions (including 0 points issued) for format, grammar, punctuation, and citation errors.
- All word.doc submissions will use an Arial 11 point font, with one inch left margins, double spaced, and page
numbers.
- Point deductions (including 0 points issued) for grammar and punctuation errors.
- All work must be properly cited to at least APA fifth edition requirements.
TROUBLE SHOOTING:
- Each team is expected to maintain adequate control of back up programs and data.
- Loss of a system or data is not an acceptable response to project requirements and consultation reviews.
- Each team must organize and manage itself to effectively meet the requirements of the Professor and the
user for whom you will be developing a system.
- It is strongly recommended that members of each team be assigned specific tasks; task of contact point,
archive librarian, hardware specialist, software specialist, quality assurance proof reader (text), diagram flow
consistency proof reader, treasurer, prototype coordinator, and presenter.
- You may discover other major tasks that should be assigned as well.
- Consider assigning a primary and secondary role to each team member.
- However, all team members should be knowledgeable in all aspects of the project.
OTHER PROJECT DETAILS:
- Never, never, pass up an opportunity to meet with you team.
- The final project should address functional problems in the original organizational design.
- Your project should meet the requirements of the end user.
- MAINTAIN BACK UP COPIES WITHIN YOUR TEAM. DISKS DO FAIL!
- Consider the use of a father, grandfather, great grandfather method of data backup.
- Consider keeping a running list of data flow names to prevent duplication.
- Utilize the same printing format required for the word processing of the project.
- Do not expect approval if the team has a minimal grasp of the organization to be studied or is not adequately
prepared to discuss organizational particulars.
- Quality issues (graphics, text, grammar, spelling, etc.) can severely damage a project grade.

Fall 2015 CISM 4310

ATTENDANCE:
- Attendance is taken daily or at the discretion of the professor.
- Attendance is expected every day regardless of the assignment, whether it is in class, in the break out rooms,
or at the work site with the end users.
- Each day missed as defined by not properly signing the attendance sheet will deduct 1.5 percent from
your final grade.
- There is no day of grace from class assignments or obligations.
- Failure to participate or engage in class activities will count as NOT ATTENDING class.
- Failure to attend class can cause concurrent loss of both attendance and scheduled activity points.
- Sign in late or leave before being dismissed and you will be counted as NOT ATTENDING.
- Class begins promptly at 8:00 am.
EVALUATION:
-The total grade is based on a 10 point scale.
Individually generated grades (53 percent)
Items 01-08: Individual deliverables / assignments @ 1.5 points
Quality exam
DFD exam
Item 16: Individual DFD section in notebook sec_III

12.0 %
08.0 %
08.0 %
25.0 %

Team generated grades (47 percent)

Items 09-13: DFD demostrations_1 - 5 @ 2.0 points
Item 14: Project presentation to the class
Item 15: Overall notebook detail quality
Item 16: Properly prepared CD

10.0 %
12.0 %
17.0 %
08.0 %

COURSE POLICIES:
- While some assignments and materials may be returned to the student(s) for correction and evaluation, all
material submitted as part of the course requirements become the property of the professor.
- As this course is designed to be centered on teamwork incomplete grades are not given.
- The professor retains the right to subjectively evaluate an individual student's grade upward in appropriate
cases based upon observed performance.
- Within class all computer screens and cell phones are to remain off unless told otherwise.
- Know from the beginning that this course that are far less structured than most courses!
- Individual initiative and responsibility is required to succeed in this course.
- Acceptance of late work or other time related accommodations require reasonable justification and are
subject to the professors approval.
- Ensure that you have a file backup method for the worst case scenario.
STUDENT RIGHTS AND RESPONSIBILITIES:
- Please carefully review the information at the following link:
http://www.westga.edu/assetsDept/vpaa/Common_Language_for_Course_Syllabi.pdf.
- The document at this link contains important information pertaining to your rights and responsibilities in this
class. Because these statements are updated as federal, state, university, and accreditation standards
change, you should review the information each semester.
- Students seeking classroom and or teaching accommodations should contact the Counseling Center at:
http://www.westga.edu/counseling/4486.php.

Fall 2015 CISM 4310

PENALTIES FOR BREACH OF ACADEMIC INTEGRITY:

- Each incidence of academic dishonesty is subject to review and consideration by the professor, and is subject
to a range of penalties including but not limited to failing the assignment, failing the course, and referral to
Office of the Vice President for Academic Affairs.
- Signing the attendance sheet for another person is deemed to be a violation of the academic integrity.
- Making of any type of copy or failing to return a test are deemed to be violations of the academic integrity.
- Submitting work for grading that is not of original individual student design is deemed to be a violation of the
academic integrity.
- Students are responsible for understanding plagiarism. In general, plagiarism is defined as the use of
intellectual material produced by another person without acknowledging its source.
- The following are some examples of what is considered plagiarism:
* Copying of passages from works of others into an assignment, paper, discussion board posting,
without acknowledgment.
* Cutting/pasting information available on the web or online databases.
* Using the views, opinions, or insights of another without acknowledgment.
* Paraphrasing another person's characteristic or original phraseology, metaphor, or other literary
device without acknowledgment.
FALL 2015 SCHEDULE:
- Changes to this schedule will be posted in the Daily Notes.
DAY
DATE
MATERIAL COVERED
01
MON AUG 24 Introduction, discussion, and team assignments.
02
WED AUG 26 DFD examples.
03
MON AUG 31 Online.
04
WED SEP 02 DFD examples
MON SEP 07 LABOR DAY
05
WED SEP 09 Online (items 01, 02, and 03 due).
06
MON SEP 14 Online.
07
WED SEP 16 Introduction to history of production (Take Notes!) (items 04, 05, and 06 due).
08
MON SEP 21 In class team meeting (items 07, 08, and 09 due).
09
WED SEP 23 09. Team DFD demonstration_1 (by time assigned via telephone conference).
10
MON SEP 28 09. Team DFD demonstration_1 (by time assigned via telephone conference).
11
WED SEP 30 Team project work outside of class.
12
MON OCT 05 10. Team DFD demonstration_2 and discussion by teams meeting (item 10 due).
13
WED OCT 07 10. Team DFD demonstration_2 and discussion by teams (continued).
14
MON OCT 12 Team project work outside of class.
15
WED OCT 14 Individual 15 minute scheduled team meeting with the professor.
16
MON OCT 19 Individual 15 minute scheduled team meeting with the professor.
17
WED OCT 21 Team project work inside of class meeting (item 11 due).
18
MON OCT 26 11. Team DFD demonstration_3 (by time assigned via telephone conference).
19
WED OCT 28 11. Team DFD demonstration_3 (by time assigned via telephone conference).
20
MON NOV 02 Team project work inside of class meeting (item 12 due).
21
WED NOV 04 12. Team DFD demonstration_4 (by time assigned via telephone conference).
22
MON NOV 09 12. Team DFD demonstration_4 (by time assigned via telephone conference).
23
WED NOV 11 History of production exam meeting (item 13 due).
24
MON NOV 16 13. Team DFD demonstration_5 (by time assigned via telephone conference).
25
WED NOV 18 13. Team DFD demonstration_5 (by time assigned via telephone conference).
MON NOV 23 Thanksgiving break.
WED NOV 26 Thanksgiving break.
26
MON NOV 30 14. Presentations (15 minute assigned blocks), (15) Notebook and (16) CD
physically due at 4:00 pm.
27
WED DEC 02 14. Presentations (15 minute assigned blocks).
28
MON DEC 07 DFD final exam.
Fall 2015 CISM 4310

Team project work outside of class.

Copy of the syllabus
http://www.westga.edu/~dturner/4310/sly.docx
Daily Notes
http://www.westga.edu/~dturner/4310/notes.docx
Style standards
http://www.apastyle.org/
The Presentation matrix
http://www.westga.edu/~dturner/4310/pres.docx
History of Production notes
http://www.westga.edu/~dturner/4310/history.docx
The Tool
http://www.westga.edu/~dturner/4310/001.docx
The Process rules
http://www.westga.edu/~dturner/4310/002.docx
The MLOGs
http://www.westga.edu/~dturner/4310/003.docx
The Defined
http://www.westga.edu/~dturner/4310/004.docx
The Drilldown
http://www.westga.edu/~dturner/4310/005.docx
FIRST SET OF EXAMPLES
Context DFD
http://www.westga.edu/~dturner/4310/BSD00C.docx
System DFD
http://www.westga.edu/~dturner/4310/BSD00S.docx
Sales and Service DFD
http://www.westga.edu/~dturner/4310/BSD00P00.docx
Online Sales DFD
http://www.westga.edu/~dturner/4310/BSD0000P01.docx
Process Sales DFD
http://www.westga.edu/~dturner/4310/BSD000001P02.docx
SECOND SET OF EXAMPLES
Fall 2015 CISM 4310

The Context level

http://www.westga.edu/~dturner/4310/isp00c.xlxs
The System level
http://www.westga.edu/~dturner/4310/isp00s.xlxs
The Sales and Service
http://www.westga.edu/~dturner/4310/is00p00.xlxs
Order Generation
http://www.westga.edu/~dturner/4310/is0000p00.xlxs

Customer Relations
http://www.westga.edu/~dturner/4310/is0000p01.xlxs
Internal Sales
http://www.westga.edu/~dturner/4310/is000000p01.xlxs
Service Reconciliation
http://www.westga.edu/~dturner/4310/is000001p00.xlxs
<EOF>

Fall 2015 CISM 4310

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