Professional Documents
Culture Documents
TABLE OF CONTENTS
SR.NO
TOPIC
PG.NO
ABBREVIATIONS
RESEARCH METHODOLOGY
Chapter 1
I
INTRODUCTION
EVOLUTION OF E-CONTRACTS
II UNDERLYING PRINCIPLE
3-8
Chapter 2
CONTRACTS
I
COMPONENTS OF E-CONTRACTS
9-18
Chapter 3
ROLE OF JUDICIARY
19-21
I
7
CASES
Chapter 4
I
COMPARITIVE STUDY
22-25
1
TRADITIONAL CONTRACTS
II E-CONTRACTS IN INDIA
III E-CONTRACTS IN UNITED STATES OF AMERICA
8
Chapter 5
I
CONCLUSION
26-29
II SUGGESTION
9
BIBLIOGRAPHY
30-31
ABBREVIATIONS
ICA
IT Act
VS
UNICITRAL
UCITA
CPC
TABLE OF CASES
TABLE OF STATUTES
RESEARCH METHODOLOGY
RELEVANCE OF THE PROJECT
The subject of Law of Contracts II, which includes studying, analysing and interpreting the
topics of Contractual Agreements. This paper aims to carry out a research study pertaining to
E-Contracts. The topic E-Contracts: Issues and Limitations ' forms a part of this subject. This
topic helps to understand an integral area pertaining to the subject.
OBJECTIVE OF STUDY
The Objective of this study is to provide an intensive research and analysis of E-Contracts:
Issues and Limitations' regarding its formation, evolution, types, issues etc. These essential
areas have been studied in depth and briefed up in the project. It aims at exploring all aspects
of E-Contracts. This project aims at studying the rules and provisions of Indian Contract Act
and Information Technology Act relating to E-Contracts.
RESEARCH HYPOTHESIS
During the study of this project, the researchers seeked to make an attempt to answer the
following questions:
1.
2.
3.
4.
5.
6.
7.
LIMITATION OF RESEARCH
This project was subject to a couple of limitations. The project was restricted to a secondary
means of research, conducted only by means of books and the internet, due tto which certain
limitations are bound to creep in. A primary way of research could not be adopted for the same
due to the nature of the topic and due to lack of means and time restrain.
Chapter 1 : INTRODUCTION
According to Thomas Hobbes, Life in the state of nature was poor, solitary; nasty
and brutish he elucidates these postulations in his theory of Social Contract, Locke
and Rossouaue also have similar postulations about the formation of society. Therefore
it can be stated with fair confidence that it is indubitable that the modern society has its
genesis in a contract. Much like the human race, contracts too, have evolved and
adapted to the changing nature of human life and surrounding conditions. Over the
years, many acclaimed jurists defined the term contract in a manner which they
deemed fit.
According to Salmond, a contract is "An agreement, creating and defining obligations
between the parties."
According to Pollock, "Every agreement and promise enforceable at a court of law is a
contract." However, a constant is that, a contract has two or more parties, making a
promise and a reciprocal consideration for the fulfillment of that promise.
Contracts play a cardinal role in instituting legally binding relationships between
various business and their customers. A contract consists of numerous activities that
have to be carried out by the involved parties as well as contract clauses that address
specific concerns in the business process interaction.1 Electronic commerce can be
defined as Electronic buying and selling on the Internet and includes all the activities
that a firm performs, selling and buying services and products using computers and
communication technologies.2
The need and requirement for electronic form of contract can basically be attributed to
the need for a quick, efficient and time saving mode of contracting. The virtual
cyberspace being time saving and unbound by challenges of distance gives an
opportunity for parties to enter into a contract over internet. In the electronic age, the
whole transaction can be completed in seconds, with both parties simply affixing their
1 E-Contract Modeling and E-Enactment by P.Radha Krishna (Centre for data engineering- IIT Hyderabad)
2 SV Joga Rao, Computer Contracts & Information Technology Law (2nd Edition, 2005), pg. 182
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I .EVOLUTION OF E-CONTRACTS
If the Internet is anything to go by, India's technological and economic advancemnt has
moved into the top gear. In the fiscal year of 2014-2015, india registered a whopping
growth of 200% in the e-commerce sector. However to understand the evolution of econtracts it is prudent to take into account the evolution of e-commerce in India.
1. Timeline
Circa 1991: Introduction of E-Commerce
The year 1991 noted a new chapter in the history of the online world where ecommerce became a hot choice amongst the commercial use of the internet. At that
time it was unanticipated that buying and selling online and online trading would be so
rife and would eventually become a trend in the developed and developing countries,
with India sharing a substantial proportion of this success and progress.
Circa 2002: IRCTC teaches India to Book ticket online
India first came into interaction with E-Commerce via the IRCTC. The Govt. of India
experimented with this online strategy to make it convenient for its public to book train
3 Digital Signature Certificates (DSC) are the digital equivalent (that is electronic format) of physical or paper certificates.
Examples of physical certificates are drivers' licenses, passports or membership cards. Certificates serve as proof of identity of
an individual for a certain purpose; for example, a driver's license identifies someone who can legally drive in a particular
country. Likewise, a digital certificate can be presented electronically to prove your identity, to access information or services
on the Internet or to sign certain documents digitally.
tickets, Online Passenger Reservation System, which facilitated online booking from
anywhere, anytime. This was a boon to the common man as now, for anyone
conversant with the online system, waiting in long lines is a thing of the past. This can
be pegged as a crucial achievement in the history of Indias internet story as it directly
affected the comman man.
Circa 2003: Introduction of Low Cost Airline with AirDeccan
After the unpredicted success of the IRCTC, the OTBS4 was followed by airlines, like
AirDeccan, Indian Airlines, Spicejet, et cetera Airline agency encouraged, web booking
to save on middle men commission and thus in a way added a number of people in the
country in the E-Commerce loop for the first time.
Graph depcting the rise and comparision of the penetration of internet, user growth and
share of indian users amongst world internet users.6
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
Penetration of Internet
User growth
Share of World internet users
15.00%
10.00%
5.00%
0.00%
It can be infered from the above graphical representation that over the years, the
penetration of Internet and hence the number of users have increased phenomenally,
however, eventhogh the percentage increase in user growth has declined, it is because,
between 2002 to 2011, it experienced a somewhat stable level. However the share in
world Internet users has risen steadly indicating a growing trend of population and
availablilty of internet amongst that population.
II .UNDERLYING PRINCIPLE
In the Law of Contracts, the aim and intent is to form a legal relationship between two
parties, i.e. an onus of responsibility upon both the parties to honour the conditions of
the contract and thereby fulfill the contract. The failure to do so by any of the consenting
6 Taken from http://www.internetlivestats.com/internet-users/india/ on 25th July, 15 at 6:11 pm.
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parties results in non-completion of the said contract. The project will be based on the
underlying principle and will aim to amplify and explain the same. E-contracts being a
modern phenomenon have no direct
The legal maxim which can be applied and interpreted w.r.t this topic is Contractus
legem ex conventione accipiunt which means, the agreement of the parties makes the
law of contracts, therefore, it means that, the agreement which the parties have arrived
at, including the conditions which they both have agreed upon will constitute the
contract and the law would be interpreted on the basis of the conditions and terms
formulating the contract. Another applicable principle is Ubi Jus Ibi Remedium7. It
means, Where there is a right there is a remedy. The basic principle contemplated in
the maxim is that, when a person's right is violated the victim will have an equitable
remedy under law. The maxim also states that the person whose right is being infringed
has a right to enforce the infringed right through any action before a court. All law courts
are also guided with the same principle of Ubi Jus Ibi Remedium. 8 This maxim is not
specific to e-contracts, nonetheless it is important as it dictates the justice seeking
mechanism that a person can resort in case of violation of a contract.
i.
ii.
iii.
iv.
In response to recent escalating growth witnessed by the e-commerce sector and the
resultant rise in the number of contracts which are being entered into online, some
commentrators have suggersted that the formulation of a formal law governing these
contracts is imperative. It is undubitable that legal and economic institutions will have to
undergo a substantial technological and organizational revolutionzation in order to keep
up with the technology. Other experts have taken a skeptical stand, arguing that recent
positions are rather viewed as changes of degree rather than kind, and can be
accomodated by extending and modfying existing arrangements in a revolutionary and
all encompassing manner.
The scheme of the project will be reletively linear and will touch upon the formation,
completion and breach of e-contracts, it will then go on to explore various cases and the
interpretations and judicial implications of the same.
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Statute
Governing EContracts
Information
Technology Act,
2000
Information
Technology
Amendment Act,
2008
Indian Contract
Act,1872
The Indian Contract Act, 1872 governs the manner in which contracts are made and
executed in India. It governs the way in which the provisions in a contract are
implemented and codifies the effect of a breach of contractual provisions.
Within the framework of the Act, parties are free to contract on any terms they
choose. Indian Contract Act consists of limiting factors subject to which contract may
be entered into, executed and breach enforced.
It only provides a framework of rules and regulations that govern formation and
performance of contract. The rights and duties of parties and terms of agreement are
decided by the contracting parties themselves. The court of law acts to enforce
agreement, in case of non- performance.
With the growing importance and value of e-contract in India and across the world,
the different stakeholders are continuously identifying and evaluating the nuances of
legal outline relating to it.
The participation of different service providers in the transaction of e-contract, which
includes a payment gateway, the main website, the bank or card verification website,
the security authorisation website and the final service provider which can also
comprise the shipping agent has made the E-contract business more complex.
Therefore, the need for amendable it has augmented. In India, till date there are no
definite legislations or guidelines protecting the buyers and sellers of goods and
services over the electronic medium.
However, several laws acting in unification are trying to regulate the business
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I .COMPONENTS OF AN E-CONTRACT
1. Offer
(1) The law already recognizes contracts formed using facsimile, telex and other
similar technology. An agreement between parties is legally valid if it satisfies the
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requirements of the law regarding its formation, i.e. that the parties intended to
create a contract primarily.
(2) This intention is evidenced by their compliance with three classical cornerstones
i.e. offer, acceptance and consideration. One of the early steps in the formation of
a contract lies in arriving at an agreement between the contracting parties by
means of an offer and acceptance.
(3) An advertisement on website may or may not constitute an offer, as offer and
invitation to offer are two distinct concepts. Being an offer to unspecified person,
it is probably an invitation to treat, unless a contrary intention is clearly
expressed.
(4) The test is of intention whether by supplying the information, the person intends
to be legally bound or not. When consumers respond through e-mail or by filling
in an online form, built into the web page, they make an Offer. The seller can
accept this offer either by express confirmation or by conduct.
2. Acceptance
(1) Unequivocal unconditional communication of acceptance is required to be made
in terms of the offer, to create a valid e-contract. The critical issue is when
acceptance takes effect, to determine where and when the contract comes into
existence.
(2) The general receipt rule is that acceptance is effective when received. For
contracting no conclusive rule is settled. The applicable rule of communication
depends upon reasonable certainty of the message being received.
(3) When parties connect directly, without a server, they will be aware of failure or
partial receipt of a message. Such party realizing the fault must request retransmission, as acceptance is only effective when received.
(4) When there is a common server, the actual point of receipt of the acceptance is
crucial in deciding the jurisdiction in which the e-contract is concluded. If the
server is trusted, the postal rule may apply, if however, the server is not trusted or
there is uncertainty concerning the e-mails route, it is best not to apply the postal
rule. When arrival at the server is presumed insufficient, the receipt at the mail
box rule is preferred.
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(2) Sound policies dictate that parties receiving messages be able to rely on the
legal expressions of the authority from the senders computer and this legally
be able to attribute these messages to the sender.
(3) In addition to employing information security mechanisms and other controls,
techniques for limiting exposure to liability include the following,
Trading partner and legal technical arguments
Compliance with recognized procedures, guidelines and practices
Audit and control programmers and reviews.
Technical competence and accreditation
Proper human resource management
Insurance
Enhance notice and disclosure mechanisms
Legislation and regulation addressing relevant secure electronic
commerce issuing.
Forms of EContracts
Exchange of
E-mail
Website
Forms
E-ticketing,
software etc
Online
agreements
Web Wrap,
Click Wrap &
Browse Wrap
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D) Third Parties:
(1) It is not unusual for many web site operators to use the services of third parties
in the performance of some web site services that is transparent to the user.
Often the user ends up (unbeknownst to the user) on a third party site that
remains branded by the original web site operator, but which has the
different terms and conditions of the third party service provider, resulting in a
potential contractual conflict of terms. Therefore ensure the design of the web
site contemplates this issue when using third party sites.
E) Acceptance of Terms
(1) Evidence of acceptance of terms that is sufficiently clear and positive as to
demonstrate actual consent to be bound by terms (e.g. clicking a button or icon
or typing in the specified words of agreement or rejection)
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(2) Examples of clear words of agreement include "I agree," "I accept," "I
consent," or "I assent."
(3) Do not use vague or ambiguous phrases such as "OK", "Continue," "Next"
"Submit," or "Enter."
(4) Together with the mechanism for indicating acceptance (icon, button, words,
etc.) include a statement that indicates the consequences of acceptance. For
example: "By clicking on the Yes' button you acknowledge and confirm that
you have read, understand and agree to be bound by the terms and conditions
set out above".
(5) Consider requiring the user to type their name or provide some other (legal)
form of unique identifier to assist in confirming identity and intent to be bound
by the terms and conditions
(6) Avoid acceptance by conduct depending on the structure and
circumstances, such manner of acceptance creates significant risk of nonenforceability
(7) The acceptance process should provide a reasonable method to avoid, or to
detect and correct, errors that could be made by the user in the review and
acceptance process
F) Changes and Records
(1) If circumstances warrant (significant transactions / risk) consider logging
mechanism that tracks specific users assent to terms and conditions
(2) Consider version control issues concerning changes to the terms and conditions
over time (i.e. so you can be certain which specific version of the terms and
conditions a user will have agreed to)
(3) Avoid rights of one party to unilaterally amend the terms and conditions
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(4) Ensure a notice mechanism of proposed changes to the terms and conditions
exits and that provides means for ensuring the users acceptance of the
proposed changes
(5) Compliance with legal requirement for record keeping and form of records (as
noted above) if records to be kept in electronic format.
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(4)
(5)
(iii)
(iv)
(6)
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(1) Delhi High Court recently in the case of Himachal Joint Venture vs. Pani
Peena World Transport has described email contracts to be valid for all
purposes. This case law has followed the earlier decision of Honble Delhi
High Court itself, in Ratna vs. Vasutech Ltd. The verdict of Honble Supreme
Court in Citi Bank vs. TLC (Manu / SC / 3879 / 2007) 9 and the Honble
supreme court has also said in the case of Cable network vs. CNN that in case
of email contracts it is the duty of the parties to prove that everything is
bonafied and genuine and nothing has been concealed and no fraud or any
other kind of technical or electronic mistake has been committed.
(2) The Supreme Court in Trimex International FZE Ltd. Dubai VS. Vedanta
Aluminum Ltd. has held that e-mails exchanges between parties regarding
mutual obligations constitute a contract.
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II .E-CONTRACTS IN INDIA
Contracts have become so common in daily life that most of the time an individual
does not even realize that he/she has entered into one. Right from hiring a cab,
shopping at the local grocer, signing up for a music class, to buying airline tickets
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online, innumerable things in our daily lives are governed by contracts. Therefore it
is important to study the law of contracts relevant in India.
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(3) Uniform Computer Information Transaction Act (UCITA) It is a relevant U.S. set
of proposed model rules applicable to the formation of electronic contracts,
especially to those e-contracts on electronic materials, or "computer information
transactions" as the Act calls them. UCITA has not been adopted by many states
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and several of the states that have adopted UCITA have included multiple
amendments to the original UCITA text. Thus, when dealing with licensing or
transfer of computer software within the United States, it is important to check
whether UCITA"s rules have been adopted by the state legislator of the jurisdiction
at hand.
I .Conclusion
The Law of Contract is the Bedrock on which the whole superstructure is built on.
Business, trade, and commerce can flourish only when the law of the land is definite
and clear in the minds of the parties. This element of certainty should exist across all
forms of contract, whether they be negotiated in conventional form of postal
communication or the modern way of electronic communication.
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electronic contracts. The offer and acceptance given in form of data messages
will be held valid.
3. However the provisions of the act are to be read in consistency with the
Indian Contract Act,1872 and the aim and objectives of the contract should
not be in contravention to the provisions of the Contract Act.
4. We have also seen from various judicial decisions that offer and acceptance
given in form of E-Mails would be held as valid and the contract thus formed
would be binding.
5. The Electronic Contracts are an amalgamated form of Cyber Law and
Contractual law and thus it derives its authority from both.
II .SUGGESTIONS
Although, e-contracts are gaining acceptance in large numbers,due to the lack of
clarity in some aspects, there may arise, infuture some disputes.it is advisable that
there should be a policy to promote e-contracts. Below are some suggestions which
will help promotion and acceptance of e-contracts with the general public as well as
business community:
1. The government should conduct training classesfor judicial officers as wel as
other officers of the govt. to appreciate the forensic aspects of computers and the
internet. Many a times, the judicial officers do not know the intricacies of the
new technology, and thus the quality of the judgement may suffer, and there may
be delays in judgement.
2. The Indian Contract Act requires that for an enforceable contract,the parties to the
contract must be above 18 years of age. However, the basic problem in electronic
sphere is that there is no full proof way of knowing the correct age of the
customer. Thus, in a recent case filed in the Delhi High Court, the bench asked
orally as to how minor persons are registering with online sites such as Fcaebook,
Orkut, when they do not fulfil the requirement of being above the age of 18 years.
The government must frame a policy whereby online service providers should try
to ascertain the age of the customer before such customers are registered on their
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sites. Failure to ensure this can lead to information, privacy and money of minor
customers being used and abused.
3. Presently, electronic communication is still regulated by the Indian Telegraph Act.
This Act was framed at a time when there was no idea of the internet or the
modern communications systems we have today. Therefore, to suit todays
exigencies, the ancient law is being stretched beyond imagination. There is an
urgent requirement to codify the laws relating to electronic communication as
well as e-contract and bring them into harmony with each other. We should also
take inspiration from the various international treaties and standards regarding
contracts and electronic communication so that there is no hurdle to international
commerce and business with India. Particularly, the model laws framed by
UNICITRAL are very helpful in this regard.
4. Since the electronic and communications field is very dynamic and fast-changing
area, many of the definitions and concepts provided for the lawws become very
soon outdated. Therefore, to obviate the possibility of injustice, the courts should
give high value to the evidence of experts in the computer field, who will be
having knowledge of the latest trends.
5. Idealy the parties to the contract should have freedom of contract, that is, the
terms of the contract should me mutually agreed and accepted upon by the parties.
Such acceptance can come only from open bargaining and negotiation.
Unfortunately, in e-contracts, the seller is highly advantageous situation, and he
employs it to impose unfair terms on the buyer. There is a need to regulate the
imposition of such unfair terms so that the intersts of the consumers are not
harmed. Therefore, Consumer ProtectionAct, 1986 and Competition Act, 2002
need a re-look.
The question of jurisdiction is very important as regards to e-contract. The Supreme
Court of India in a famous case held that there would be instantaneous communication
when transactions are conducted over telephone. However, later developments like the
introduction of the Information Technology Act, 2000 have seriously impacted the
instantaneous communication rule since the Information Technology provides that
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email communication is deemed to be complete when the email goes out of the
computer of the sender. Therefore, there is a serious need to revise and update the laws
regarding jurisdiction under e-contracts.
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BIBLIOGRAPHY
BOOKS
Pollock, Principles of Contract (13th ed., 1950)
Treitel, The Law of Contract, (9th ed., 1995)
SV Joga Rao, Computer Contracts & Information Technology Law(2 nd
Edition,2005), pg. 182
P. Radha Krishnan, E-Contract Modeling and E-Enactment
Legal Aspects of Electronic Contracts, Micheal Giesler,Markus Gruenz
C.M. Abhilash, E Commerce laws in Developing countries: An Indian Perspective
Karnika Seth, IT Act 2000 vs 2008
Dr. Gokulesh Sharma, Various aspects of E-Mail Contracts
Sarabdeen Jawahitha, Noor Raihan Ab Hamid; E-Contract and the Legal
Environment
UNICITRAL Model Law on Electronic Commerce,1996
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