Erika Chirino

|786-405-4247 | Echirino93@gmail.com | Erikachirino.com|

Delivering Leadership, Accountability, and Excellence

Education
University of Central Florida, Orlando, FL
August 2014 - December 2016
Bachelor of Science in Business Administration -- Major: Marketing Minor: Entrepreneurship
Professional Selling Program: Selected as one of 34 out of 1,200+ marketing students
Valencia College, Orlando, FL
August 2012 May 2014
Associates of Arts Degree -- Major: Marketing Specialization Certification -- Business Operation, Business Specialist
Language: English, American Sign Language, and Spanish

Professional Experience
Wyndham Vacation Ownership, Orlando, FL
May 2014 September 2014
Marketing Intern
Increased market penetration and conversion rates by 23% with target international guests, developing a unique greeter
position who guided 500+ incoming guests weekly to vacation ownership presentations using trilingual abilities.
Analyzed over 1,000+ consumer data points and compared economic trends to develop a sales program executed in the
international target market.
Created and presented proposal for the creation of a new position to company leadership team and executives which led to
the hiring of 12 new employees. Assist with coordinating a new employee orientation and trained all new employees in
prospecting, sales, and overcoming objections; 70% of new employees successfully met their quota during their first week.
Contributed to $100K guest referral contract between company and marketing partner to target a new audience.
Assisted with creation and implementation of effective marketing campaigns for partnerships such as SeaWorld and Disney.
Key Takeaway: "Everything begins with an idea." - Earl Nightengale

Leadership & Development

Professional Sales Program, Orlando, FL
August 2015 - Present
One of the top 2 universities for professional sales education in the state of Florida that includes a 12-month rigorous sales
training.
Speed Selling Coordinator
Planned and coordinated a special speed interview event with over 30 employers from corporate sponsors.
Guided 35 members to help strengthen their interview skills by completing 7 interviews, each 5 minutes in length.
International Collegiate Sales Competition--Coach
Improved performance quality of 2 competitors on the ICSC Team by coaching them through sales role-play during 4
weeks.
Placed 5th out of 60 schools at international level, receiving an award as Top 10 Sales Team.
Key Takeaway: The speed of the coach is the speed of the team.- Lee Iacocca
Peer Mentor
Trained 2 students on specific skills and area of preparation for their Role Play in Sales course, which led to a score of 95%
and 87%.
Enhanced both students understanding in the power of value-added selling approach and how to apply it during sales calls.
Key Takeaway: Success is a byproduct of genuine empathy and excellent service.
StarChild Academy, Winter Garden, FL
January 2013 June 2013
Sign Language Teacher
Taught a total of 14 classes with approximately 300 students preparing 72 lessons independently.
Designed various cross-curriculum warm-up activities to enhance connections between school subjects and engagement
by 90% for ages 0-24 months, 20% for ages 2-4 years old.
Created a website to enhance communication with parents outside of school hours, increasing interactions with their child
by 45%.
Key Takeaway: Teaching children is a creative endeavor, an art rather than science. Bruno Bettelheim
Delta Sigma Pi-Professional Business Fraternity, Orlando, FL
August 2014 - Present
Vice President of Professional Activities-Committee
Helped coordinate the ongoing professional development events for 90 members and enhance the quality of professional
activities for the Fraternity.
Assisted and encouraged 18 pledge brothers in situations of high stress by emphasizing benefits of commitment.
Key Takeaway: Turn Fraternity brothers into leaders.
Awards
Student Enhancement Training (S.E.T)
Most Encouraging Brother in Delta Sigma Pi.
Top three finalist in UCF Consumer Behavior research project
Key Competencies:

Creative

Determined

Energetic

Honest

Loyal