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Internal Quality Audit Report

Company Name: LILAI CONSTRUCTION AND DEVELOPMENT CORP.


Address: Peterbilt / Veterance compound, Taguig City
Representative: Johnny B. Bautista

Position: Plant-In-Charge

Date: February 19, 2010


Activity Report
The audit process consisted of Document review of the established Quality Management
System: this is to determine whether the system that has been created is being
implemented.
Opening Meeting
The audit start with an Opening Meeting between the audit team and the Management
of the company (refer to Audit Attendance Record). During the Opening meeting the
company were advised of:

The objectives of the audit.


The roles of each of the audit team members.
The concepts of Non-conformance and the general classifications that could
be raised if non-conformance was identified.
The fact that a Closing meeting would be held at the conclusion of the audit
activities at which the overall Findings and Conclusions of the audit team
would be presented to the company management.

Conduct of Audit
The audit involved the selective sampling of various kinds of Objective Evidence that
demonstrated the extent of effective implementation of company procedural
requirements. The types of Objective Evidence sampled were:

Paper- records, data, files etc.


Practice - Observed operational activities
People - levels of understanding, awareness of requirements, adequacy of
internal communications, commitment to quality from management,
customer focus etc.

The audit team used the IQA checklists to guide the audit evaluations following the
audit plan detailed in the itinerary. During the on-site audit, and at appropriate times,
the audit team met in private to review the progress of the audit to that time and to
exchange experiences to ensure that any areas requiring cross checking by other team
members in other areas were communicated. The audit team also reviewed the QMS,
Standard and Procedure of the company.
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Internal Quality Audit Report

Summary of Audit
Audit includes sampling of document reviewed presented and counter check with the
standards and procedures.
Audit of departments including Quality Management Representative (QMR).
Management Review (taken last March 27, 2009), management communication with
the employee through morning briefing (February 17, 2010) and clients feed back
through Clients Satisfaction Survey (Mktg F2 Rev1 4th quarter of 2009 result of 85% in
which target is met), audit of the marketing which includes the standards and procedure
from acquisition to DTS (MK QS S0601-1 F2 R1 dated February 15, 2010 was
checked) to delivery of concrete to client. Requirements before pouring such as contract
and purchase order where also checked. If there is customer complaints it was recorded
on the complaints log book. Production was also been checked (from records review on
daily Dispatching Report FSG Prod f10 rev0 dated February 19, 2010 which was
tallied to Delivery Receipt no. 166733) including inspection of product which included
in the Quality Assurance Slump Monitoring and concrete pouring report FSG QS S0901
F4 Rev1 which is taken by the Site Engineer (K. Yangay/R. Martin/Marza) and raw
materials including suppliers evaluation. Maintenance of the Transit Mixers based from
the Daily Hours Monitoring LC QS F1501 F9 REV3 were checked and Batching Plants
based fron the Daily Checklist for Batching Plant LC QS F1501 F1 R1 were also
audited. Audit of Employees training were checked, and eveluation was conducted
twice a year as per companys rules. Records and documentation were also audited,
changes are made through the use of Communication Slip.
There were no changes in the organization structure, however, there were new
appointed PIC and Marketing Coordinator.
Audit Findings
Last non-conformance was closed on DCC, which is the markings of double underline
for changes made for PR QS S0701-2, no incident was checked during the audit.
There was a non conformance on the the part of Document Control. As per control of
incoming documents an appropriate control or the like shall be established as a means
of ensuring that the document was received etheir by: logbook, receiving slip, and
others, however HRD was not included in the distribution list of the revised job
description of the maintenance department.
Opportunities for improvement
The sompany to check the applicability of forms of the different department, standards
and procedure, work instruction, job description and Quality Management Standards, to
remove outdated and redundant procedures.

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Internal Quality Audit Report


Closing Meeting
The closing meeting set out to provide company management with a verbal recap and
report of the conduct of the audit and to present the Findings and Conclusions of the
audit team and team leader.

Prepared by:
Reden D. Galvez
Lead Auditor
Auditors:
Charmaine B. Llames
Catherine M. Flores
Katherine C. Anub
Elizabeth M. Encisa
Auditor Trainee:
Aileen V. Subiaga

Conformed by:

__________________
Representative
Signature Over Printed Name

____________________
Position

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