FOCUS 2012 Highlights

Richard Hsiao, Regional Services Director

Greater China Region

JDA Vision & Strategy

Thought Leadership: Differentiated Supply Chain
Customer Presentation: SanDisk
Real Result Winner Highlights

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA Paradigm Shift

Change the paradigm
JDA Cloud Strategy
Integrated Service Delivery

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA Cloud Strategy

Major Strategic Decisions

2012
2000
1996
1985

Acquisition
Strategy

Supply
Chain

Create a Retail
Software Business

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA
Cloud

JDA Cloud Strategy

Preparation
2009 we launched JDA Managed Services
Focus on run/maintain service
Developed our platform, processes, organization
Integrated i2 managed services customers

Today
Approximately 100 customers

99.99% uptime

Over 1m users in over 200 countries

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA Cloud Strategy

Transformation
STATEMENT OF DIRECTION
JDA is going to transform its business to a cloud-based
business over the next three to five years.

JDA customers will benefit from:

Faster time to value

Lower cost of

implementation
Higher quality service
Lower cost of support

Increased agility

Superior results

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Integrated Service Delivery

JDA Integrated Service Delivery

We are re-organizing our business
to support our paradigm shift to cloud
Integrated
Consulting
Education
Cloud services
Support
Regional leaders responsible for
all services
Global standards, processes, knowledge, tools

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA Integrated Service Delivery

Benefits
Simpler, single point of service for JDA customers
Increased efficiency and agility to
serve you better
Less work for you,
we manage your evolving needs
We will apply same processes
with our certified partners

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

JDA Vision & Strategy

Thought Leadership: Differentiated Supply

Chain
Customer Presentation: SanDisk
Real Result Winner Highlights

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

2000 ---- 2010

Telecom Industry

Emergence of distinct segments: simple to very complex device: Digital convergence is driving the disruption
and redefining new market segments
Mobile DeviceWireless Phone,
Handheld Devices

Consumer ElectronicsDigital Camcorder,

Digital TV,
HDTV, DVR

Digital
Convergence

PC-Powerful CPU,
Large Disk
CD-R/RW
DVD-R/RW

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It poses Supply Chain

Challenges
How to

Deliver Supply Chain Agility: Differential Speed

Deliver Supply Chain Resilience (against major disruptions):
Contingency Planning: Differential Recovery
Deliver Innovation: Time to market

Environmental Sustainability and Regulatory Pressure

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Supply Chain Differentiation

Deliver Customer Centricity: Differential Value

13

Differentiated Supply Chain

Industrial Customer

Makes complex, configurable products sold through a dealer channel

Customer
Value Proposition
Engineering

T2

T1

Assembly

Dealers

(LT=lead time; P=price;

O=options)

Strategies
MTS, 3-4 preconfigured packages
MTO, 20 preconfigured packages
with limited changes
MTO, ala-carte
configuration
ETO, ala-carte
configuration with
engineering changes

Pull

Push
Pull

Push

Push

Pull

Pull

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

LT: 2 weeks
P: $
O:
LT: 10 weeks
P: $$
O:
LT: 16 weeks
P: $$$
O:
LT: As quoted
P: $$$$
O:

JDA Point of View

Key direction
One Physical Supply Chain with Multiple Virtual Supply Chains tied
to different ways of servicing the Customer
Strategy (policy)
orchestration
Execution
orchestration
(S&OP)
Differentiated
sourcing policies

Contract
Suppliers

Suppliers

Differentiated
manufacturing
modes

Plants

Differentiated
inventory
policies

Differentiated
fulfillment
policies

Manufacturer DCs

Demand
Classification /
Differentiated
promising policies

Store
Consumer
Distributor DCs
Dealer DCs

If we can match the need of a differentiated customer in supply chain to a

given product at Copyright
a given
tremendous
value can be realized
2012 time,
JDA Software
Group, Inc. - CONFIDENTIAL

Consistent Policies across the

Integrated Manufacturing Suite
Unconstrained
Forecasts
Demand Review

S&OP

Supply Commit to
Forecast and Orders

Supply Review

Customer Segmentation
Product Segmentation

Demand
Planning

Forecasts

Demand Planning
Configuration

Profiling Policies
Netting Policies

Inventory
Planning

Fulfillment &
Safety Stock
Policies

Service Levels
Offered Lead Times
Reorder Policies

Forecast
Netting

Netted
Forecasts

Allocation Policies

Supply Chain
Master
Planning

AvailableTo-Promise

Demand Prioritization
Safety Stock Ranks/Bands

Allocated
ATP

Queries &
Transactions

Promises
Promising Policies

Order
Promising

Committed Orders

Order
Creation
(ERP)
Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Queries &
Transactions

JDA Vision & Strategy

Thought Leadership: Differentiated Supply Chain

Customer Presentation: SanDisk

Real Result Winner Highlights

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

SanDisk Overview
SanDisk founded in 1988 by Dr. Eli Harari,
Sanjay Mehrotra and Jack Yuan
World's largest supplier of innovative flash
memory data storage products
SanDisk is headquartered in Milpitas,
California
2011 revenue $5.6 billion

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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SanDisk Supply Chain

Scale

Speed
Adaptive Supply
Chain

Cost

Flexible

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Supply Chain Segmentation

Not one supply chain design fits all customers/products
Year 2010

Service
Level
Inventory

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Sales and Operations Planning

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Advanced Planning Systems

System
Recommends

User
Review and
Overrides

System
Respect
Override and
Re-plan

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Metrics

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JDA Vision & Strategy

Thought Leadership: Differentiated Supply Chain
Customer Presentation: SanDisk

Real Result Winner Highlights

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Real Results Winners Manufacturing

JFE Steel Corporation

Akira Nitta, Section Manager, IT Innovation Leading Department
Company Background
Fifth largest steel manufacturer in the world, providing high quality, high-performing
products globally to diversified industries.
To increase its responsiveness to market changes, improve customer satisfaction and
build a more efficient supply chain, JFE formed a partnership with JDA to drive supply
chain management reform.
Helped the company to shorten the timeline to formulate sales and operations plans
while improving the planning accuracy.
Mainly, inventory in the distribution center, as well as supply chain costs such as
logistics, were significantly reduced.

Solutions
JDA Factory Planner, JDA Sales & Operations Planning, JDA Supply Chain Planner,
JDA Agile Business Process Platform

Real Results
Reduced timeline for sales and operations plans by 50 percent
Improved planning accuracy by 10 percent

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Grupo Flexi
Arturo Navarro, Supply Chain Director
Company Background
Largest footwear manufacturer in Mexico, producing more than 13 million pairs of
shoes annually.
Partnered with JDA to improve its forecasting and supply chain planning capabilities.
Generates production plans for 30 company-owned and subcontracted factories and
more than 5,000 stock-keeping units each season all while managing complicated
procurement plans.
Enhanced planning capabilities allow Flexi to allocate up to 60 percent of each
seasons peak demand to new products.

Solutions
JDA Demand Manager, JDA Supply Chain Planner

Real Results
Improved service levels by 30 percent
Increased inventory turns by almost 15 percent
Reduced supply chain planning time by 50 percent

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Lenovo

Ajit Sividasan, Vice President and General Manager, Global

eCommerce
Company Background

Solutions

$21 billion personal technology company and the second largest PC company in the world
serving customers in more than 160 countries.
By partnering with JDA Cloud Services, Lenovos Global Web team deployed a platform to
support its e-commerce initiatives for its global customer base.
By migrating its existing infrastructure to the JDA platform, Lenovo has achieved substantial
infrastructure cost savings on an annual basis.
JDAs Web commerce capabilities have yielded additional gains on the e-commerce front,
increasing revenue and profits dramatically.

JDA Web Commerce, JDA Agile Business Process Platform

Real Results
Achieved annual infrastructure cost savings of several millions
of dollars
Increased revenue doubled over the last 5 years; share
increased 3X
Improved profits by more than 350 percent over the last 5 years
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Real Results Winner - Retail

Canadian Tire Retail

Retail, Americas
Background

One of Canadas most recognized and trusted brands, with annual sales of more than CA$10 billion.

Built an innovative, pioneering and enduring relationship with JDA that has allowed it to fend off
competition and establish itself as the leading retail supply chain practitioner in Canada.

Long-term strategic collaboration with JDA helped Canadian Tire transform its demand and fulfillment
capabilities, slash its inventory carrying levels and delay a substantial capital expenditure all while
continuing to grow its business.

The company was also the first customer for what is now JDA Cloud Services. Today, Canadian Tire
shares its demand forecasts with vendors, resulting in improved performance and collaboration.

Solutions

JDA Collaborate, JDA Demand, JDA Enterprise Architecture, JDA Freight Audit & Payment, JDA Fleet
Management, JDA Freight Order Management, JDA Fulfillment, JDA Intactix Knowledge Base, JDA
Inventory Policy Optimization, JDA Logistics Sourcing, JDA Market Manager, JDA Monitor, JDA Order
Optimization, JDA Promotions Management & Optimization, JDA Shipment Execution, JDA Space
Automation, JDA Space Planning, JDA Transportation Planning

Real Results:

Delayed capital expenditure of CA$250 million for five years

Dramatically reduced inventory carrying levels, which were not

achieved again until point-of-sale transactions increased by 50 percent

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Federated Co-operatives Limited

Retail, Americas
Background
Provider of central wholesaling, manufacturing and administrative services to locally
owned retail co-operatives across Western Canada.
Improved speed to market on new product introductions and inventory rationalization.
Transitioned from a mainframe environment to best-of-breed supply chain solutions,
resulting in reduced spoilage, increased service levels and improved inventory turns in
its perishable operations.
Decreased annual costs and improved its forward-buy margins.

Solutions
JDA Demand, JDA Demand Classification, JDA Fulfillment, JDA Intactix Knowledge
Base, JDA Order Optimization, JDA Space Planning, JDA Monitor

Real Results
Reduced spoilage by 14 percent, as well as increased service levels by 1.2 percent and
inventory turns by 2.6, in its produce operations
Achieved CA$500,000 in annual cost reductions and improved margins using JDA
Intactix Knowledge Base
Improved forward-buy margins by more than CA$2.5 million
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Lowes Companies Inc.

Retail, Americas
Background
Lowes Companies, Inc. is the second largest home improvement retailer worldwide
and the ninth largest retailer in the United States.
With an annual freight spend of more than $350 million, Lowes used JDAs
transportation management solution to automate and optimize its ocean carrier
network at the lane level.
The new capabilities helped Lowes improve efficiencies and enabled better, more
collaborative relationships with ocean carriers.
Today, all planning, optimization and booking is conducted within one system, with full
visibility into vendor and carrier performance.

Solution
JDA Transportation

Real Results
Reduced international transportation spend by nearly 2 percent for millions of dollars
in savings.

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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RONA inc.
Retail, Americas
Background
Largest Canadian distributor and retailer of hardware, renovation and gardening
products with a network of nearly 700 corporate, franchise and affiliate stores of
various sizes and formats.
Worked with JDA to enhance the customer experience and improve its demand and
supply planning efficiency.
Today, a dozen demand planners control planning of more than 40,000 stock-keeping
units across RONAs distribution centers and approximately 600 stores.
Increased forecast accuracy and its promotional item availability.

Solutions
JDA Demand, JDA Enterprise Planning, JDA Fulfillment, JDA Promotions
Management & Optimization

Real Results
Increased forecast accuracy to 75 percent by year-end
Improved promotional item availability from 95 percent to 99 percent in 18
months

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Woolworths South Africa

Retail, EMEA

Background

Offers a wide range of quality clothing, food, home ware, beauty and financial services products.

Revolutionized core retail processes by integrating pre-season planning with in-season execution
at each of its 400-plus stores.

Merchandise financial planning and assortment planning are now integrated with allocation and
replenishment, improving Woolworths margin management and increasing sales.

With better end-to-end visibility, Woolworths has also been able to improve buy volumes and the
quality of product mix delivered to its customers. Stock management across the supply chain has
also improved.

Solutions

JDA Allocation, JDA Assortment, JDA Demand Manager, JDA Merchandise Planner, JDA Replen
ishment Planner, JDA Size Scaling, JDA Master Data Management

Real Results

Improved margin delivery by 14 percent above target

Increased sales by 2 percent

Decreased supply chain inventory by 0.6 weeks

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

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Questions?

Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL

Thank You!