Kim Boatner

www.linkedin.com/in/kimboatner
boatner.kim@gmail.com

A client-centric technical business leader who provides product strategy and management
for web and mobile products. Expertise in supporting enterprise business and process
infrastructure, data integration, data warehouses, product platforms and client portals. A
product leader dedicated to creating lean user experiences through iteration and validation

Weehawken, NJ 07086
(646) 872 9745

Qualifications:

Experienced B2B and B2C leader in identifying business opportunities to further the strategic vision of companies
Valued collaborator with keen ability to bring diverse stakeholders together to accomplish objectives
Creative problem solver who proactively creates and improves processes and resourcefully overcomes obstacles
Successful negotiator consistent in setting realistic expectations and accurately scoping work
Key communicator with the ability to simplify complex concepts and present them clearly to diverse audiences
Effective manager who brings efficiency to teams through listening to their needs and empowering them to be
successful

Professional Experience:
Amplify - New York, NY (formerly Wireless Generation)

2010 Oct 2015

Director of Product Management

Leader of product strategy and management of the companys educational assessment platform consisting of 10
products including both web and mobile-based applications serving students, teachers and administrators across
50 states. Responsible for managing the strategy and roadmap for the client on-boarding, enrollment, data
integration, assessment product portal, mobile data sync processes, instrumentation and aggregate reporting
areas. The platform area consisted of 5 Agile/Scrum teams with direct reporting product owners and about 50
team members including developers, QA automation, QA analysts and UX/design. Developed objectives and key
results for evaluating success. Managed the platform budget and accountable for the P&L for platform teams
o Created and launched a new professional development product (web and mobile based) that delivered online
professional development content to clients based on product licensing (freemium model) and by user
subscription (premium model). The professional development offering includes product training as well as data
analysis and college and career readiness (CCSS). This product leveraged a CMS (Alfresco) and an LMS
(EdX) by integrating them into the Amplify portal infrastructure. This allowed for the expansion of our
professional development offerings to included common core state standards (CCSS) and greatly reduced
media creation and content delivery costs
o Developed a new innovative and configurable portal for launching products, providing product assets and
configuring client and partner integrations. Delivered infrastructure allowed for customer branding, messaging,
direct integration with online support systems and update of product assets without requiring development. This
portal provided a practical and low cost base for launch of all Amplify products including professional
development content and reporting systems
o Innovated a new API method for providing client enrollment from a single source. Method was created for
scalability across all Amplify products and allowed both full data sets and delta changes. Improved enrollment
processes drastically reduced overall company costs and significantly increased convenience to clients
o Delivered a new self-service tool for clients to import third party assessment data and integrate results with
Amplify assessment results. Leveraged the aggregate reporting suite for ease of use and refined results.
Introduced a new assessment dashboard that visually displayed all data results for student populations,
improving trend and data analysis
o Initiated a method for automating client data feeds without additional development time and transitioned this
configuration to the support team, reducing development costs for client integration
o Improved performance and reduced mobile product sync time of student assessment results to data
warehouse. Final streamlined process delivered a 99.99% SLA
o Established a universal login flow, integrating both web and mobile logins with client-preferred credentials using
Oauth, SSO and Google to achieve a seamless user experience for all Amplify products and customers

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Wireless Generation New York, NY

2005 2010

Senior Technical Product Manager

Leader of on-going development and iteration of the client enrollment, on boarding and portal systems.
Responsible for two Agile/Scrum teams with 3 product owners and 25 team members including developers,
automation engineers, QA analysts and UX/design. Responsible for translating product vision to a cohesive
product strategy, roadmap, and prioritized opportunity backlog for the platform
o Introduced a self-service enrollment application for clients to manage their enrollment independently and
without any technical or development knowledge. Successfully reduced client enrollment costs by 60%
o Developed internal company customer on-boarding tool and streamlined business processes to reduce the cost
of client on-boarding by 33%
o Implemented a new CMS system for customer support, sales, and account management. Reduced support
response time by 40% after launch.
o Continuously improved upon Lean Agile practices with the teams increasing team productivity and throughput

Independent Web Consultant New York, NY

2000 2005

Web Consultant/Developer for Non-Profits, Museums and Creative Professionals

Independent web consultant and developer working and collaborating with creative and non-profit organizations to
provide online business solutions with highly visual content. Developed innovative and visually rich websites for
creative organizations, museums and art and architecture professionals. Developed e-commerce sites specifically
for the sale of visual art. Implemented online marketing strategies to increase business website commerce.

New Museum of Contemporary Art New York, NY

1995 2000

Manager of Technical Systems

Leader of planning, integration and development of museum technical systems. Coordinated software projects
and system upgrades related to museum business systems. Managed the museum website and integration with
partner organizations. Managed technical budget for business and exhibition software and hardware. Coordinated
proposals and grants to support museum technical initiatives. Supported technology requirements for museum
exhibitions.
o Launched the museums first website with exhibition profiles, calendar of events, educational programs and ecommerce integration with gift & bookshop which made it easier for visitors to get the information they needed
and ultimately increased museum traffic.
o Planned and organized computing and networking requirements ensuring no disruption during the museum
renovation. Re-wired networking capabilities throughout the museum for exhibitions and installed new business
servers and WIFI access in order to support digital media
o Developed an automated approval workflow and improved business process using email forms to improve the
exhibition implementation process and reduce exhibition costs.
University of New Mexico - Albuquerque, NM

1989 1994

Project Manager/Systems Analyst (Computer and Information Resources and Technology)

Managed projects related to the educational computing requirements of the UNM. Facilitated requirements and
design analysis processes between internal clients and technical staff. Coordinated and scheduled the
implementation of projects according to priority and complexity. Managed full lifecycle of projects, variable design
stages, prototypes, and development with project evaluations.
o Developed requirements and implemented a self-service system for students to get access to needed university
computer services based on their enrollment.
o Coordinated and implemented a cutting edge science and math lab for engineering students to explore their
future in software development offered by many different industries
o Established requirements and developed a prototype for an automated digital imaging cataloguing system for
the Art and Architecture slide library. The results were used to support procurement of funding for a full digital
imaging system, the first of its kind for digital library media in education.

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Skills:
Product Management, Technical Product Management, Project Management, Digital Strategy, Lean Software
Development, Agile Methodologies, Leadership, Product Lifecycle, Enterprise Software, SaaS, Data Warehousing,
Cloud Technology, Identity Management, Mobile Devices, iOS, Android, Email Transactions, Learning Management,
Web Content Management, Mobile Applications, OKRs, KPIs, Lean Development, Rapid Prototyping, A/B Testing,
Iterative Design, Start-ups, Digital Media, Cross-Functional Teams, Rally, Pragmatic Marketing, Product Marketing,
Program Management, Vendor and Partner Management, E-Commerce, User Experience, SDLC, Google Analytics,
Data Driven Decision, Cloud Technology
Technical Familiarity: Oracle, Vertica, MongoDB, Postgres, Data Architecture & Schemas, SQL, Python, Java, CSS,
C++, AWS, Git, Chef, Two Factor Authentication, Identity Management, LDAP, SAML/SSO, Oauth, Alfresco (CMS),
Drupal (CMS), EdX (LMS), ETLs, B2B APIs, Social APIs, Email Servers, Jaspersoft (BI Tool), Pentaho (BI Tool)

Education:
University of New Mexico Albuquerque, NM - Bachelors of Fine Arts summa cum laude
University of California San Diego & Santa Barbara, CA - Engineering Technical Skills and Competencies

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