Edition December

2013

MINISTRY OF EDUCATION, MALAYSIA

VOCATIONAL COLLEGE STANDARD CURRICULUM
COURSE INFORMATION

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

LEVEL

3 SEMESTER 6

CREDIT UNIT

3.0

CONTACT HOUR

FACE TO FACE

NON FACE TO FACE

4.0 HOURS/WEEK

COURSE TYPE

VOCATIONAL

PREREQUISITE

KSK 504: STAFF SUPERVISORY

CORE REQUISITE

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COURSE OUTCOMES
At the end of the course, the students should be able to:-

Evaluate Service Report

Store Inventory Document
Procure Computer Requisitions
Develop Installation Checklist
Develop Activity Plan
Organize Competency Enhancement

COURSE DESCRIPTION

This module Staff Management using standard operating procedures, checklist & activity form, job scope & word processing software,
stationary, document, form, equipment lists, inventory database, personal computer, inventory list, inventory database, requisition forms,
quotations & suppliers/vendor list, database, documentation software, printer manuals, standard operating procedures, job specification, job
performance standards, catalogue, technical manuals, career development programs, books/brochures, training schedule & materials, seminar
schedule, course & training write-up and activity form so that activity report obtained, verified & followed up, outgoing & leasing parts,
equipment & software recorded, audio records maintained, inventory movement documented, requisitions requirements specified, quotation
from suppliers/vendors obtained, budget level checked, requisition specification prepared, installation documents obtained, installation tasks
identified, installation checklist produced, job related information obtained, technical manuals instruction studied, training programs attended,
activity report prepared, activity report generated and followed up in accordance with company policy and standard operating procedures.

CONTENT AND LEARNING STANDARDS

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PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
1. EVALUATE SERVICE
REPORT

LEARNING STANDARD
1.1 Obtain service report

1.2 Verify service report

2013

PERFORMANCE CRITERIA
1.1.1

Determine type of service provided

1.1.2

Assess job scope

1.1.3

Apply Standard Operating Procedures (SOP)

1.2.1 Review report

1.2.2 Validate report

1.3 Follow up on service report

1.3.1 Assess work activity

1.3.2 Assess work progress

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CONTENT AND LEARNING STANDARDS

PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
2. STORE INVENTORY
DOCUMENT

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LEARNING STANDARD
2.1 Record outgoing parts, equipment
and software

PERFORMANCE CRITERIA
2.1.1

Follow inventory procedure

2.1.2

Fill out inventory database

2.1.3

Update inventory database

2.1.4

Follow recording procedures

2.2 Record leasing parts, equipment and 2.2.1

software
2.2.2

Apply recording procedures in documenting process

2.3 Maintain audit records

2.3.1

Apply control and audit procedures

2.3.2

Track parts and equipment

Apply leasing procedure

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CONTENT STANDARD

LEARNING STANDARD
2.4 Document inventory movement

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2013

PERFORMANCE CRITERIA
2.4.1

Apply inventory documentation procedures

2.4.2

Apply inventory records

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CONTENT AND LEARNING STANDARDS

PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
3. PROCURE COMPUTER
REQUISITIONS

LEARNING STANDARD
3.1 Specify requisitions requirements

PERFORMANCE CRITERIA
3.1.1 Determine system specifications
3.1.2 Priorities requisitions

3.2 Obtain quotation from

suppliers/vendors

3.2.1 Determine type of suppliers/vendors

3.2.2 Communicate with vendors/suppliers
3.2.3 Compare multiple quotations

3.3 Check budget level

3.3.1 Determine organization budget level

3.3.2 Set budget level

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CONTENT STANDARD

LEARNING STANDARD

2013

PERFORMANCE CRITERIA
3.4.1 Make requisition specifications

3.4 Prepare requisitions specifications

3.4.2 Justify requisition specifications

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CONTENT AND LEARNING STANDARDS

PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
4. DEVELOP INSTALLATION
CHECKLIST

LEARNING STANDARD
4.1 Obtain installation documents

4.2 Identify installation tasks

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PERFORMANCE CRITERIA
4.1.1

Select existing installation documents

4.1.2

Sort and arrange documents

4.1.3

Use databases

4.1.4

Acquire reference materials of manuals

4.2.1

Interpret installation procedures

4.2.2

Follow installation procedures

4.2.3

Determine type of manuals

4.2.4

Priorities steps and tasks

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CONTENT STANDARD

LEARNING STANDARD

2013

PERFORMANCE CRITERIA
4.3.1

Obtain installation documents procedures

4.3.2

Apply documentation software

4.3.3

Design flow chart

4.3.4

Write installation documents

4.3 Prepare installation checklist

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CONTENT AND LEARNING STANDARDS

PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
5. DEVELOP ACTIVITY
REPORT

LEARNING STANDARD
5.1 Prepare activity report

5.2 Generate activity report

5.3 Follow up activity report

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PERFORMANCE CRITERIA
5.1.1

Determine type of activity

5.1.2

Demonstrate sensitivity of job scope

5.1.3

Review standard operating procedures (SOP)

5.2.1

Use computer for report writing

5.2.2

Use computer for form designing

5.2.3

Use computer for checklist preparation

5.3.1

Update activity report

5.3.2

Conduct work activity

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CONTENT STANDARD

LEARNING STANDARD

2013

PERFORMANCE CRITERIA

CONTENT AND LEARNING STANDARDSS

PROGRAM

COMPUTER SYSTEM AND NETWORKING

COURSE NAME

STAFF MANAGEMENT

CODE NAME

KSK 602

CONTENT STANDARD
6

ORGANIZE COMPETENCY
ENHANCEMENT

LEARNING STANDARD
6.1 Obtain job related information

PERFORMANCE CRITERIA
6.1.1

Identify own job scope

6.1.2

Identify own job skills

6.1.3

Gather information for type of skill required

6.1.4

Apply sourcing information technique

6.1.5

Acquire information

6.2 Study technical manuals instruction 6.2.1

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Interpret technical manuals instruction

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CONTENT STANDARD

LEARNING STANDARD

2013

PERFORMANCE CRITERIA
6.2.2

Identify technical manual sources

6.2.3

Interpret jargon terms and symbols

6.3.1

Determine organization career path

6.3.2

Identify training needs

6.3.3

Identify in-house training information

6.3.4

Identify approval procedures for training programs

6.3.5

Participate in training, seminars and exhibitions

6.3.6

Inform supervisor of training outcome and result

6.3 Attend training programs

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