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Troubleshooting Confirm Receipt (Doc ID 1900406.1)

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Type:
Status:
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Last Update:

Oracle iProcurement - Version 12.1 to 12.2 [Release 12.1 to 12.2]

Information in this document applies to any platform.

BULLETIN
PUBLISHED
Jan 15, 2015
Jan 15, 2015

PURPOSE
Related Products

This document provides the information to troubleshoot Confirm Receipts issues in iProcurement

DETAILS
I - The Process
The Confirm Receipts workflow sends notifications to requesters who create requisitions through Oracle iProcurement. The
notifications are available in Worklist, iProcurement Requisitions > Notifcations, Notifications Summary in Oracle Purchasing or
through e-mail.
The Confirm Receipts workflow sends notifications for purchase order shipments that
meet the following criteria:
Destination or Deliver-To Type is Expense
Destination type is Inventory, if the POR: Select Inventory Replenishment Lines for
Confirm Receipts profile option is set to Y
Receipt routing is Direct Delivery
Matching is 3-way
Need-By Date or Promised Date is prior to the current date, or invoice has been
matched to PO
The concurrent process below needs to run in Purchasing responsibility to generate the Confirm Receipt notifications:

. Confirm Receipts Workflow Select Orders process.

Also, the Workflow Background Engine must also be running. Submit the Workflow Background Engine before you submit the
Confirm Receipts
Workflow Select Orders process.
To submit the Confirm Receipts Workflow Select Orders process:
1. Navigate to the Submit Requests window and select Confirm Receipts Workflow
Select Orders in the Request Name field.
2. Choose Schedule.
3. Choose how often you want the process to run.
Choose Periodically to run the process periodically. If set it to run one or two times a day, the Confirm Receipts workflow
will query for
purchase orders that meet the criteria described above and send notifications (if meet the requirements) one or two times a
day.

Oracle iProcurement
Information Centers
Information Center: Oracle
iProcurement [1381102.2]

Document References
Confirm Receipt Notifications
Are Send For Old Purchase
Orders [1628902.1]
How To Diagnose An Issue In
iProcurement Receiving
[445111.1]

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[2028398.1]
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Items From E-mail
Notifications [972076.1]
Confirm Receipt Workflow
Sents Notification To The
Buyers For Complex
Purchase Orders [1532652.1]

Once the requester gets the notification, the actions available in the Confirm Receipt notification are:
Receive in Full
All of the items found on the order have been received.
Not Received
None of the items found on the order has been received.
Receive Up to Amount Invoiced
An invoice was matched in accounts payables.
You click this action to create a receipt that equals the invoiced quantity.
Partially/Over Received
A partial or over-receipt is to be created against the order.
You must go to the Receiving page to initiate this action.
Reassign
Sends the confirm receipt notification to another user to respond to the item receiving action.
II. Profile Options
Following profile options are available to be enabled for Confirm Receipts process:

POR: Select Internal Requisition for Confirm Receipt

If set to Yes, internal requisitions will be included in the confirm receipt notifications
sent to the requester. If set to No, internal requisitions will not be included with the

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