1.

What is the extension of a file created in Windows

Notepad?
a. .doc
b. .text
c. .txt
d. .html

10. The temporary memory of the computer is stored in

________.
a. ROM
b. REM
c. RAM
d. BIOS

2. What should you type at the MS-DOS command

prompt to return back to Windows?
a. Quit
b. Return
c. Terminate
d. Exit

11. Which of the following are extensions of graphics

files?
a. .BMP
b. .TXT
c. .DOC
d. .JPE

3. What is the key combination to quit a program that is

not responding?
a. Alt + Del
b. Ctrl + Alt + Del
c. Ctrl + Del
d. Shift + Alt + Del

12. Which Protocol (communication standard) does the

world wide web use?
a. www
b. ftp
c. ipx
d. http

4. Which of the following statements are true if you open

an existing file, make changes to it and save it with a
new name?
a. The original file will be deleted
b. The original file remains unchanged
c. The changes will be saved in the original file
d. The original file is sent to the Recycle Bin

13. The computer hard disk is a device that stores

permanent memory in the computer and uses
__________ storage technique.
a. Virtual
b. Optical
c. Magnetic
d. Semiconductor

5. What does the term CPU stand for?

a. Cache processor under utilised
b. Cost processor utilisation
c. Central processing unit
d. Central power unit

14. What is the name of the inbuilt feature in Windows

that allows you to browse through your files and
Folders?
a. Internet Explorer
b. Windows Explorer
c. Windows Navigator
d. Windows Mapper

6. A small high-speed memory that is used to increase

the speed of processing by making current data
available to the CPU at a rapid rate.
a. Cache memory
b. RAM
c. ROM
d. Virtual memory
7. What is the maximum capacity of data that a 3.5 Inch
floppy diskette can store?
a. 1.44 KB
b. 1.22 GB
c. 650 MB
b. 1.44 MB
8. What computer hardware is essential for connecting
two computers in a Local Area Network?
a. Modem
b. Ethernet card
c. VGA Card
d. Internet connection
9. What is the name of the language that is recognized
by all Internet browsers, and in which all websites are
developed?
a. FTP
b. HTTP
c. HTML
d. HTTPS

15. Which of the following is the newest type of printer

interface?
a. USB
b. Serial
c. SCSI
d. Parallel
6. What should be done first when Windows reports bad
sectors?
a. Run Defrag
b. Run FDISK
c. Run DriveSpace
d. Run Scandisk
17. An Internet file has been saved by a browser, what
would be the extension of such a file?
a. FTP
b. URL
c. HTML
d. DOC

18. You need a new cable that you can use with your
modem. Which type of connector does modems uses to
plug into the phone outlet?
a. USB
b. RJ-11
c. RJ-45
d. Serial
19. Which of the following is an MS-DOS System
Program?
a. Autoexec.bat
b. Config.sys
c. Format.com
d. Ansi.sys
20. What tool will allow a customer to detect a dial tone
while you are troubleshooting over the phone with them?
a. Dial up networking
b. Phone handset
c. Hyperconnect
d. Hyperterminal
21. Which port has the fastest data transfer rate?
a. Serial
b. Parallel
c. Ethernet
d. USB
22. What does DLL stand for in MS Windows?
a. Dynamic Link Library
b. Disk Link latency
c. Dynamic Library Linking
d. None of the above
23. Hyper threading technology is featured with:
a. Intel P4 processors
b. Athlon XP processors
c. Windows XP
d. None of the above
24. What is SMPS used for in a PC?
a. For power
b. For DC power
c. For AC power
d. For both AC and DC
25. When you power on a computer what is the first
diagnostic routine that runs?
a. Power on self test
b. Diagnostics
c. Power supply self test
d. Power good signal from the microprocessor timer
chip.