A supplement by the Director of

Equal Opportunity in Public

Employment (NSW)
What is EEO?

WHAT IS EQUAL EMPLOYMENT

OPPORTUNITY?
What is EEO about? EEO Outcomes in the NSW
Public Sector
Equal Employment Opportunity (EEO) is
about: EEO is designed to achieve these
• making sure that workplaces are free outcomes:
from all forms of unlawful • a diverse and skilled workforce
discrimination and harassment, and
• improved employment access and
• providing programs to assist members participation by EEO groups, and
of EEO groups to overcome past or
• a workplace culture displaying fair
present disadvantage.
workplace practices and behaviours.
This means having workplace rules,
EEO principles, such as merit selection,
policies, practices and behaviours that are
help the NSW Public Sector to attract
fair and do not disadvantage people
and retain the best people from all those
because they belong to particular groups.
available in our diverse communities to
In such an environment, all workers are deliver high quality services.
valued and respected and have
Public Sector agencies also have a
opportunities to develop their full potential
fundamental responsibility to be
and pursue a career path of their choice.
representative and provide workplaces
EEO groups are people affected by past where people are valued.
or continuing disadvantage or
EEO in the NSW Public Sector is
discrimination in employment. As a result
supported by the Office of the
they may be more likely to be
Director of Equal Opportunity
unemployed or working in lower paid
in Public Employment.
jobs. These groups are:
• women
• Aboriginal people and Torres Strait A diverse
Islanders
and skilled
• members of racial, ethnic and ethno-
religious minority groups, and workforce
• people with a disability. is more
EEO strategies for these groups include
productive
recruitment programs and access to
training and career development.
ISSN 1320 5471
M A Y 2 0 0 2 Photo courtesy
Centennial Park
and Moore Park Trust
HOW DO EEO O U T C O M E S WORK?
A diverse & skilled workforce
A skilled and diverse workforce gives us the
skills and knowledge to offer quality service to
all communities in NSW. The Sector-wide EEO
Program provides:
• EEO data collection to track progress of
EEO groups and underpin EEO planning
• the Aboriginal and Torres Strait Islander
Cadetship Program
• the Traineeships for People with a Disability
Program.
. This is the law in most cases. (There are a few
Fair practices and behaviour
EEO aims to achieve fair practices and
behaviour in the workplace, including:
• recruitment, selection and promotion
practices which are open, competitive and
based on merit. Merit assessed by clearly
defined, job-related criteria ensures that
the best applicant is selected for the job
• access for all employees to training and
development
• flexible working arrangements that meet
the needs of all employees and create a
productive workplace
• grievance handling procedures that are
accessible to all employees and deal with
workplace complaints promptly,
confidentially and fairly
• communication to give employees access to
information and allow their views to be heard
• management decisions made without bias
• no unlawful discrimination or harassment
in the workplace, and
• respect for the social and cultural backgrounds
of all employees and customers.
Eliminating discrimination
Discrimination is treating someone unfairly or
harassing them because they belong to a
particular group.
It is against the law in NSW for any employer,
including the Government, to discriminate against
an employee or job applicant because of their:
• age
• sex
• pregnancy
• disability (includes past, present or possible
future disability)
• race, colour, ethnic or ethno-religious
background, descent or nationality
• marital status
• carer’s responsibilities
• homosexuality, or
• transgender.
exceptions allowed — eg sometimes
employers get permission to fill a job with a
person from a particular group.)
Both direct and indirect discrimination are
against the law. Direct discrimination means
treatment that is obviously unfair or unequal.
For example, if an employer won’t hire
someone just because they are a woman this
is likely to be direct sex discrimination.
Indirect discrimination means having a
requirement that is the same for everyone but
has an effect or result that is unfair to
particular groups. For example, not
considering an employee’s overseas skills and
training when determining his or her level of
pay can constitute indirect race discrimination.
Every employee is responsible for helping prevent
unlawful discrimination in their workplace.
Ways to improve employment
access and participation for
EEO groups include:
• offering needs-based employment programs
• making work-related adjustments for
people with a disability
• offering management development courses
for members of EEO groups
• training managers to identify and
implement workplace change which
supports EEO group participation
• providing training and development for
members of EEO groups
• establishing EEO group networks, and
• offering English language programs to staff,
eg SkillMax.
Photo: Ton
Courtesy
 HOW DOES EEO AFFECT YOU AS A NSW PUBLIC
SECTOR EMPLOYEE?
As a staff member
You have the right to:
• a workplace that is free from unlawful
discrimination and harassment
• fair practices and behaviour in your
workplace
• competitive merit-based selection processes
for recruitment or promotion
• training and development that enables you
to be productive in your work and to
pursue your chosen career path
• equal access to benefits and conditions
including flexible working arrangements
• fair allocation of workloads, and
• fair processes to deal with work-related
complaints and grievances.
You have the responsibility to:
• work to the best of your ability and
provide quality service to customers and
colleagues
• recognise and respect the skills and talents
of other staff members
• act to prevent harassment, discrimination
and bullying against others in your
workplace
• respect cultural and social differences
among your colleagues and customers,
and
• treat people fairly (don’t discriminate
against, harass or bully them).
You may also be asked to complete EEO
surveys. These give statistical and other
information about EEO in the Sector.
The NSW Public Sector aims to
attract and retain the best people
for excellent service to our diverse
communities
ny Lyon
WorkCover NSW
As a supervisor/manager
You have the same rights and responsibilities
as staff members and you also have the
responsibility to:
• take steps to ensure that all work practices
and behaviours are fair in your workplace,
including fair allocation of workloads
• ensure the work environment is free from
bullying and from all forms of unlawful
discrimination and harassment
• provide employees with information and
resources to enable them to carry out their
work
• consult employees about decisions that
affect them
• provide all employees with equal
opportunity to apply for available jobs,
higher duties, job rotation schemes and
flexible working arrangements
• ensure selection processes are transparent
and the methods used are consistent
• provide all employees with equal access to
fair, prompt and confidential processes to
deal with complaints and grievances
• give your employees equal access to
relevant training and development
opportunities
• identify special training and development
needs of EEO group members in your
team and help them gain access to training
and development opportunities, and
• participate in learning opportunities and
seek feedback to help you manage staff
effectively.
You may also be accountable for achieving
specific EEO outcomes in your agency.
 WHAT ELSE SHOULD YOU KNOW
ABOUT EEO?
Who benefits from EEO? How does EEO reporting
Employees benefit by: work?
• working in a fair environment which is free Each Public Sector agency in NSW is required
from unlawful discrimination and under Part 9A of the NSW Anti-Discrimination
harassment Act 1977 to plan and implement EEO.
• equal access to jobs, training and other They must take positive steps and show
development opportunities, and progress in achieving EEO outcomes. Each
• fair processes to deal with work-related agency reports on the progress and
complaints and grievances. achievements of its EEO program and provides
statistics in its annual reports to the NSW
Managers benefit by: Parliament and in annual reports to the
• more co-operative workplace relations and Director of Equal Opportunity in Public
reduced workplace conflict Employment.
• increased employee job satisfaction and
morale, and Where can you go to find
• increased productivity. out more?

Agencies benefit by: Every agency has a person responsible for

EEO who can assist you with:
• a more productive workplace
• information on programs for members of
• improved efficiency of staff and better EEO groups
services to customers through the selection
• problems with discrimination or
of the best applicants
harassment
• skilled staff are encouraged to remain
• grievance procedures
• improved quality of work.
• merit selection issues, and
Customers benefit by: • any other questions or suggestions you
• an efficient and effective Public Sector, and may have about EEO in your agency.
• services which are responsive to the needs
of our diverse community.

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Public Employment Office, NSW Premier's Department

Level 15, 4–6 Bligh Street
Sydney NSW 2000
Ph (02) 9228 3572, fax (02) 8243 9491
email: eeo@eeo.nsw.gov.au
Website: www.eeo.nsw.gov.au