Keith Fitzgerald

Garland TX 75040
Home: 972-205-0874 - Cell: 214-662-4102 - keith0827@verizon.net
Linked IN: www.linkedin.com/in/KeithAFitzgerald

Summary
An accomplished Information Technology software developer with comprehensive programming experience
in a multi-site, multi-host, networked environments. Expert knowledge in Cache Mumps with high level
knowledge in Cache Object Script. An understanding, innovative individual who has an excellent sense of
teamwork to get results by instilling commitment, trust, fairness, and loyalty.

Highlights
Cache Mumps
Cache Object Script
Interface design and Implementation
Requirements analysis and design phases

Self-starter
Waterfall and Agile development methodologies
Customer-oriented
Health Care

Accomplishments
Built multiple WEB services for Coventry to enhance the Customer experience in dealing with their claim
history.
Designed, developed and produced an advanced claims adjudication process, which was successfully
implemented by IDX and utilized by multiple consumers that used the IDX software.

Professional Experience
Founder | Senior Cache/MUMPS Application Developer
2015 - Present
Leadership for Cache/MUMPS Application Development Nationwide

Attending C# courses to further my knowledge in Object Script Programming

Researching Industry Leaders
Tracking Industry Trends Participating in Industry Discussions

Application Software Delivery Advisor

January 2006 to December 2015
Aetna - Cranberry,PA

Languages: M (MUMPS), COS (Cache Object Script)

Created proof-of-concept prototype applications for demonstration and evaluation purposes.
Developed production and beta websites using COS and Mumps.
Instrumented and modified unit and integration tests to improve software quality and reliability.
Analyzed requirements and used systematic approaches to implement and document the tasks.
Developed custom software solutions for multiple Aetna clients.
Implemented and tested enhancement feature requests to enhance product functionality.

Resolved customer issues by establishing workarounds and solutions and by debugging and
creating defect fixes.
Conducted technical reviews and trade-off studies.
Performed functional, non-functional, regression and performance tests.
Drove continual improvement to system architecture by refactoring old legacy code.
Supported multiple Medical applications Financial (Registration, Invoice, Collections), Managed
Care (Referrals, Capitation, Enrollment, Claims, COB), EDI (BAR and MCA), A/P, DBMS (SQL),
Interfaces.

Software Engineer/CS/Lead
January 1996 to January 2006
IDX Systems Corporation - Dallas, TX

Languages: M (MUMPS), Visual Basic

Created proof-of-concept prototype applications for demonstration and evaluation purposes.
Updated, modified and expanded existing software programs.
Analyzed requirements and used systematic approaches to implement and document the tasks.
Developed custom software solutions for 8 - 10 clients.
Recommended and executed plans to improve development tools and processes.
Implemented and tested enhancement feature requests to enhance product functionality.
Resolved customer issues by establishing workarounds and solutions and by debugging and
creating defect fixes.
Created an average of 3 quick prototypes and proof of concepts each week.
Created 2 - 3 project time and cost estimates per week used for customer billing.

Billing System Engineer/Analyst

January 1995 to January 1996
LabCorp - Dallas, TX

Languages: M (MUMPS)
Developed site specific software to aid in the Labs financial needs.
Installed new releases and updates to the Labs Billing System.
Supported links between the Lab and the Lab's outside consumers.
Developed EDI interfaces for both inbound and outbound claims.

Computer Programmer II / Programmer Analyst

January 1982 to January 1995
Licking Memorial Hospital - Newark, OH

Languages: MAGIC, MIIS, and RPGII

Hospital used Meditech as their Software Vendor of choice
Developed/Supported custom Hospital Applications
Supported Hospital Interfaces used for billing purposes
Developed/Supported payroll applications involving pay increases, employee pensions, personnel
budgets, drug testing.

Computer Programmer
January 1979 to January 1982
National Graphics, Inc. - Columbus, OH

Languages: RPGII
Developed and supported inventory control application.
Developed and supported Billing application.
Developed and supported multiple Payroll applications.

Education
Certification of Completion, Advanced Computer Programming: 1979
Columbus Paraprofessional Institute

Skills
A/P, Billing, DBMS, Delivery, EDI, Financial, inventory control, MAGIC, MIIS, NT, MUMPS, Payroll,
RPGII, SQL, Visual Basic, Microsoft Office Suite, C#