Professional Documents
Culture Documents
Batch.
Subject:
Front Office
Time : 3 Hours
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a)
b)
c)
d)
Lobby
Front Office
Reception
Restaurant
Maurya Sheraton,Delhi
Juhu Centaur,Mumbai
Rambagh Palace,Jaipur
Leela Kempeinsky, Mumbai
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d. Ooty
47. Duplex Room is a room with
a) Air Conditioner
b) Two consecutive floors connected by internal stairs
c) Room situated on terrace
d) An Murphy bed
48. A Hotel smaller in size with modest boarding and lodging facilities is known as
a) Downtown Hotel
b) Resort Hotel
c) Airport Hotel
d) Inns
49. Founder of Hotel Taj Mumbai was
a) Jamshedji Tata
b) Ghanshyam Das Birla
c) Nusli Wadia
d) Dhiru Bhai Ambani
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60. A hotel employee who suggest tour plan and travel arrangements of guests is
a) Housekeeper
b) Chef De Cuisine
c) Concierge
d) None of these
61. A hotel room with all guest rooms occupied is called
a) Green House
b) Full House
c) Houseful
d) None of these
62. Regular published rate of a hotel is called
a) Room Rate
b) Rack Rate
c) Normal Rate
d) None of these
63. A room viewing a landscape, water body or any other scenic view is
a) Lanai
b) Pent House
c) Cabana
d) None of these
64. Facility of food & beverage service in guest room is known as
a) Full service
b) Room service
c) Service station
d) None of these
65. Picking of a phone should be
a) within 3 rings
b) Before 3 rings
c) After 3 rings
d) None of these
66. Which is the first state in India to convert its Maharajas property into hotel
a) Rajasthan
b) Kashmir
c) Uttar Pradesh
d) Madhya Pradesh
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a) TajGateway
b) TajTrident
c) TajMumbai
d) Noneofthese
82. What is PMS?
83. Name two software used in hotel?
84. Full form of NCR?
85. What is wake up device?
86. What is facsimile?
87. Semi- automated systems and equipment are becoming less common in which
size of hotel?
88. What guest data required while reservation write at least four?
89. What facilities in medium range hotel list down three?
90. Write three specification of five star hotel?
91. Define hotel?
92. What is walk in guest?
93. Write two advantage of density chart?
94. Write two advantage of diary system?
95. In the case of overbooking who are the guests you will shift to other hotels?
96. What FRRO?
97. List down two concept of registration system?
98. The flow of tranction of in the registration process can be divided into how
many phase?
99. Write four document generated during registration?
100.
Define casino hotel?
101.
Who is deputed to bring the acknowledgement of receipt from the
FRRO?
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