Professional Diploma in Quantity Surveying (PDQS)

ICBT Campus Sri Lanka

Programme

01

Unit

Module Number

PDQS R-01

Professional
Communication
negotiation skills for QS practice

Credit Value

10

Assessment

Final Assessment

Assignment Title

Underpin professional communication skills and approaches of negotiation to deal

with various parties to the construction contract in different stages of the project

Lecturer

N.G.A.M.Jayathilake BSc (Hons) QS & CM

Module Title

Student Name
Handed Over on

H2

Module Level

JACS Code

K240

Professional Diploma in Quantity Surveying

Module Value

1.0

Assessment Weighting

100%

Student Number
19/02/2016

Date Submitted

19/03/2016

Due Date
Pass/ Re-Submission

Course Leader

Mr. Kalananthan Sivarajah BSc (Hons) QS & CM, MBA

Module Leader

Mr. Venura Withanage BSc (Hons) QS & CM

Internal Verifier

Mr. Venura Withanage

Developed by

The Department of Engineering and Construction of ICBT Campus

Final Grade

Fail

Date Verified

Pass

Merit

Initial Assessor
Assessors Signature

and

Date Assessed

2nd Assessor

Comments

Developed by the Department of Engineering & Construction

International College of Business and Technology2016/17

18/02/2016

Distinction

Professional Diploma in Quantity Surveying (PDQS)

ICBT Campus Sri Lanka

ASSESSMENT
Part 01
KEO Cost consultants, a UK Based cost consultancy firm established in the State of Qatar
is planning to conduct induction training to their employees. The main objective of this
training is to enhance communication & negotiation skills of middle and low level
employees of the company and also to train them to deal with various parties to the
construction contract in different stages of the project. KEO currently represent more than
34 clients within the State of Qatar and dealing with highly reputed multinational
companies in various stages of National level infrastructure development projects.
Assume you as the Commercial Manager of the company and you are appointed as the
resource person of the training by the CEO of KEO and asked to develop a comprehensive
training strategy on related areas also considering below criterias;
TASK
1) Recognize key stakeholders engage with infrastructure developments projects in the
State of Qatar in various stages in a project?
2) Identify key areas to be address in the training session by considering the
requirements of different categories of employees in the company and different
stages of infrastructure development projects in the State of Qatar?
3) Prepare a comprehensive Keynote to demonstrate an understanding of various
method & tools of professional communication with parties to the contract in
different phases of projects based on data collected in Task 01 and 02?
You must address Oral, Written, Listening skill and other important communication
methods
Part 02
The KEO, currently extend their highest contribution to the Doha City Metro project - Gold
Line, representing the Qatar Railway Development authority as the cost consultant of the
mega infrastructure development project.
Gulfs tar (WLL) is the main contractor of the project and 14 sub-contractors are
currently employed by the contractor and 01 nominated subcontractor by was employed by
the client, BICT Qatar to design and install Automated rail system concurrently with the
structural work of the metro line.
Recent dispute occurred reportedly between Gulfs tar and the BICT Qatar led to a
temporary disruption of the project until further notice.

Developed by the Department of Engineering & Construction

International College of Business and Technology2016/17

Professional Diploma in Quantity Surveying (PDQS)

ICBT Campus Sri Lanka

The Notice of Disruption received from the contractor highlights the discrepancy of
contractual agreement and clauses made between the contractor and the client.
According to the Notice of Disruption the contractor claims major cause of disruption as
the integration of automated rail system with the underground structural work carryout by
the contractor. The project director of Gulfs tar (WLL) claims that, the installation of socalled advance automated rail system cause delays in structural works and impacts on
resource utilization as well as supply chain of the contractor significantly due to the
uncertainty of non-liable sub contractual works. Also the contractor claims monetary
compensations to recover damages caused due to resource idling and disruption caused to
the supply chain of materials for the period of 01/01/2016 to 01/02/2016.
Assume you as the chief consultant Quantity Surveyor of the project and you are
appointed as the negotiator by the Commercial Manager of KEO and asked to resolve
above controversy and resume the work immediately.
TASK
4) Analyze various strategies to solve disputes and apply a diplomatic strategy to
resolve the disagreement between the contractor and the clients subcontractor to
take the project back on as-planned schedule with least damage to the clients party?

Note: Students are advised to make clear assumptions as necessary and mention them
clearly within the report.

LEARNING OUTCOMES OF ASSESSMENT

Identify & demonstrate various method & tools of professional communication with
parties to the contract in different phases of the project,

Understand and asses requirement of negotiation skills & effective approaches of

negotiation with parties to the contract in different phases of the project as a
quantity surveying professional,

Analyze diplomatic strategies of negotiation with parties to the contract in different

phases of a construction contract.

Developed by the Department of Engineering & Construction

International College of Business and Technology2016/17

Professional Diploma in Quantity Surveying (PDQS)

ICBT Campus Sri Lanka

ASSESSMENT CRITERIA
The assessment should be prepared in an Analytical Report format and the preparation of
the report requires the student to undertake a process of investigative nature and present in
a report of 3000 words (10% +/-). Autonomy of this process shall be reflected by the
structured use of referencing using Harvard Referencing.

Content / coverage of the topic (Part 01 & 02)

Recognize key stakeholders

05

Key areas of the training session

15

Preparation of training handout

20

Analyze various strategies of negotiation

10

Resolving the problem and negotiate

20

Assumptions made

05

Structure of the Report

15

References

10

Total

100 Marks

Pass mark of the assessment is 40%

REPORT STRUCTURE FOR ASSESSMENT - 01

Paper Size

: A4

Word Count

: 3000 words (10% +/-)

Printing Margins

: LHS; RHS: 1 Inch

Binding Margin

: Inch 12 mm

Header and Footer

: 1 Inch

Printing

: Single Sided

Basic Font Size

: 12

Line Spacing

: 1.5

Font Style

: Times New Roman

Submission

: Soft copy submission

25 mm

Developed by the Department of Engineering & Construction

International College of Business and Technology2016/17

Professional Diploma in Quantity Surveying (PDQS)

ICBT Campus Sri Lanka

IMPORTANT INFORMATION FOR STUDENTS

The assignment should be submitted as a SOFT COPY in a word format via

ICBT SIS on or before the due date.

Please note that plagiarism is treated as a serious offence and therefore the work
you produce must be individual and original although may work in groups in
some instances.

All sources of information must be referenced using Harvard referencing

where a reference listing should be included at the end of the assignment.

Please note that the submission date given for this assignment is the final date that
you can hand over the assignment. No late submissions are allowed.

Retrieval of module failure shall be by re-submission of a revised course work.

Formative feedback will be directly linked to the form of assessment & in-class
activities which enables learners to revise and/or improve the content of final
submission.

You will receive individual feedback upon your assessed work - together with a
generic feedback upon the performance of the group as a whole.

Developed by the Department of Engineering & Construction

International College of Business and Technology2016/17