ABC News Features Banker’S Academy’s Dr.

Linda Eagle as MSB Fraud Prevention Tra

ining Expert
Edcomm Banker’s Academy’s Dr. Linda Eagle, was recently featured in an ABC News
story as an expert on Money Service Business (MSB) fraud prevention and training
.
New York, NY, April 23, 2010 -- The Edcomm Group Banker’s Academy’s President an
d Founder, Dr. Linda Eagle, was recently featured in an ABC News story as an exp
ert on Money Service Business (MSB) fraud prevention and training. The story air
ed on February 8 on ABC 7 throughout the San Diego and San Francisco areas and c
an be viewed worldwide at http://abclocal.go.com.
Dr. Eagle was interviewed by Consumer Reporter Michael Finney for a 7 On Your Si
de story exploring the actions wire transfer companies are taking to stop scams
from occurring in the United States today. With the amount of money appropriated
from scams in the US reaching $24 million in 2008, the story uncovered how some
lesser-known scams are still going unnoticed at money transfer companies across
the country. When an ABC undercover decoy posing as a mystery shopper was not w
arned about the possibility of being swindled, Dr. Eagle used her 23+ years of e
xpertise in the financial services industry to explain how this activity was an
obvious tip off. “It is pretty shocking because that is a very, very well known
scam. There are some immediate, immediate red flags for that,” said Eagle. MSBs
must be on the lookout for Internal Fraud, Deposit Fraud, Identity Theft, Kiting
, Phishing, Fraud Against the Elderly, Internet Fraud, Lottery Scams, Check Cash
ing Scams, Mystery Shopper Schemes and others.
MSB employees must be trained to spot these red flags that could indicate crimin
al activity:
A customer provides insufficient and/or suspicious information
A customer presents different identification each time a transaction is conducte
d
An individual or business customer cashes a large number of third-party checks
An individual or business customer asks to purchase traveler’s checks or money o
rders in large bulk orders
Changes in a transaction or in patterns of transactions
A customer sends or receives frequent or large volumes of wire transfers to and
from offshore accounts
An MSB employee whose lifestyle cannot be supported by his/her salary, which may
indicate receipt of tips or bribes
With more than 23 years of experience in the financial services industry, Edcomm
Banker’s Academy has provided training and consulting for thousands of Banks, C
redit Unions and Money Services Businesses (MSBs) on all types of fraud, helping
them to protect themselves, their employees and their customers. Edcomm Banker’
s Academy’s fraud prevention training program covers the red flags of fraud, how
to report fraud and the fraud prevention tools that financial institutions must
have in place.
For more information about Edcomm Banker’s Academy’s Fraud Prevention training p
rograms, log onto www.bankersacademy.com or call +1.212.631.9400.
Edcomm Banker’s Academy is a 23-year-old multimedia education and communication
consulting firm specializing in the development of creative business solutions t
hat improve productivity, customer service and market share - providing bottom-l
ine results. Edcomm Banker’s Academy has had the privilege of assisting many dis
tinguished clients with business solutions in the form of eLearning programs, on
line bank training and classroom instruction, multimedia production and online a
nd print based documentation. Edcomm Banker s Academy offers many off-the-shelf
and customized courses such as Teller Training, Compliance Training and Systems
Training specifically designed for Banks, Credit Unions and Money Services Busin
esses (MSBs).
Edcomm Banker s Academy (www.bankersacademy.com) is headquartered in New York Ci
ty with locations and representation throughout the world.
Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
+212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com