Glossaryofbusinessandmanagementterms

FromWikipedia,thefreeencyclopedia

Thefollowingspecialtermsareusedincommercialbusinessandthemanagementoflarge
organisationssuchascorporations.

Contents
1 Abbreviations
2 Nouns
3 Verbs
4 Adjectives
5 Adverbs
6 Seealso
7 References

Abbreviations
24x7
CAOChiefAccountingOfficer
CEOChiefExecutiveOfficer
CFOChiefFinancialOfficer
CIOChiefInformationOfficer,ChiefInvestmentOfficerandChiefInnovationOfficer
CISOChiefInformationSecurityOfficer
CMOChiefMarketingOfficer
COBCloseOfBusiness
COOChiefOperatingOfficer
CPOChiefPeopleOfficeralsoChiefProcurementOfficer
CSACustomerServiceAdvisor
CTOChiefTechnicalOfficer
CLOChiefLegalOfficer
CSWCompletedStaffWork
CxOAnyoftheabove,xbeingaplaceholder.Chief[Placeholder]Officer.
FTEfulltimeequivalent
FYfiscalyear
HIBBISHeadsinBeds,ButtsinSeats(Usedinthehotelindustry)
HRhumanresources
KPIKeyperformanceindicators
NDANondisclosureagreement
PCPPreviouscorrespondingperiod(Usedwhencomparingsalesovercorrespondingperiods)
POSpointofsale
R&DResearchandDevelopment

RIFReductioninForce
ROIreturnoninvestment
SBUStrategicBusinessUnit
SMESubjectMatterExpert/alsoSmalltoMediumEnterprise
TCOtotalcostofownership
USPUniqueSellingProposition/Point
VPVicepresident
WCWeekCommencing
WEWeekEnding
YTDYeartodate
EODEndOfDay

Nouns
50,000footview:Highestmanagementoverview
30,000footview:Programmanagementview
Assessment
Bandwidth
Benchmarking/Benchmark:Measuringagainst
Bestpractice:Triedandtestedmethology/process
Bestpracticemethodology
Bottleneck:Whereaprocessisheldup
Blueskythinking:Idealisticorvisionaryideasnotalwayswithpracticalapplication(source:
BBC)
Cascade:Arrayofpossibleactionstotakeinresponsetoaproblem:protocol
Change
Checkintheboxcompletethetask
Chit
Coach/Couchtheidea
Compensationactions
Competitiveadvantage
Conflictresolution
Constraints
Corecompetencies
Corevalues

Costavoidance
Costreduction
Costtransformation(http://costtransformation.com/costtransformationacademy/glossary
terms/definitioncosttransformation/)
Crackerjack
Criticalthinker
Cuttingedgepractices"uptodate",newmethods
Dashboard
Deliverable/sendproduct
Diagnosis
Downsizereducethenumberofemployeesthroughalayoff
Enduserperspective:Whatacustomerthinksofaproductorserviceorhowtheyfeelhavingto
orafterusingaproductservice.Whatisthoughtaboutoneofyouritemsorservicessoldbya
thirdparty
Enterprise
Excellence
Flavorofthemonththecurrentpopularactivity/personasdirectedbythe
company/client/management.
Firefighter
Gamechanger
Gametheory
Gatekeeper
Goldenhandshake
Goldenparachute
Governance
Headhunter
Hub:anideawhichotherideasarelinkedto
Incomepressures
Joinedupthinking:Discussingtheviewpointsofeachorganizationandcomingtoanagreement
orcompromise
Individualcontributor
Leadership

LeanforwardandLeanbackmedia
Learningexperience
Lineofsight
Lowhangingfruit:Tasksthathavethegreatestpositiveeffectfortheleasteffort,usedwhen
promotingnewprojectstoshowtheadvantages.
Madasahornet
Mastery
Matrixorganization
MetricsMilestones
Momentum
Movingtarget
Nesting(process)|Nesting
Notinventedhere
Initiative
Individualcontributor
Onebellybuttontopush:Reducednumberofsuppliers
Operationalexcellence
Outcomes
Paradigmshift
Partnership
PositiveMomentum
Practicalapplication
Process
Processmanagement
Product/serviceenvironment
Raftofmeasures:Acollectionofproposalsorschemes
Recommendation
Requirements
Revenuegrowth

Revenuemix
Rightsize
Seatatthetable
Showcase
Showstopper
Tentpole:thetaskoritemmostlikelytodelayaprojectorconsumethemostresources
SixSigma
Silo(VerticalandHorizontal)
Silverbullet:Onesolutionforeverything
Stakeholders:everygrouporindividualaffectedbytheoutcomeofadecision
Standards
Stateoftheart
Superioradvantage/performance
Supplychain
Synergy
System
Teamwork
Thoughtleader
Touchpoints
Underpinning:Thefoundationsofanidea,whichhelpsanotherrelatedschemeorproposal
Uniquesellingproposition(USP)
Valueadded
Wombtotomb:Anideaorprogramthatiskilledbeforeithasachancetogroworflourish
Winwinsolution:Providingaproductorservicewhichmakeseveryonehappy

Verbs
Action
Attract
BakedIn:Sameas"included,"inprinciple.Somethingwhichhasbeen"bakedin"isimpliedtobe
impossibletoremove.
BoiltheOcean:Aneffortortaskwhichisperceivedbythespeakertobeimpossibleor
impractical.

BuildCapacity:Takeactionswhichproducenousefuloutputimmediately,butincreasethe
amountofusefulworkwhichcanbedoneinthefuture.
Callout
Capture
Champion
CircleBack
Circlethewagons
Collaborative
Connectthedots
Coveralldirectionsofthecompass:Trytomakethingsacceptableforallstakeholders
Createthestoryboard:Outlinewhatthesolutionwilllooklike
Deepdive:Getintothedetail
Deliver
Dialogue
Differentiate
DrillDown
Eatingone'sowndogfood:Usethesameproductthatissoldtoyourcustomers,especiallyifit'sa
badproduct
DrinktheKoolAid(fromtheJonestownMassacre)
Emerge/Emerging
Enhance
Escalate
Evolve
Execute
Exploit
Facilitate
Forge
Foster
Generate
Grow
Havethevendorinourpocket:Keepavendor/contractorspaid
Highlight
Ideate
Impact
Implement
Incentivize
Inspire
Integrate
Intervene
Landandexpand:Tosellasmallsolutionandthengrowitwithintheclient'senvironment
Leverage
Manage
Mature
Monetize
Movingforward:Makingprogressonanideaorscheme
Onboarding
Partner
Pickthelowhangingfruit:Gofortheeasiestoption
Ping
Powertotheelbow:Getadditionalbackupinformationtomakeyourcasestronger
Pushingtheenvelope:Goingoutsidenormalboundariestoachieveatargetorgoal(suchas
exceedingspecifications)
Reachout
Reengineer

Reuse
Scaleup
Simplify
Singfromthesamehymnsheet:Showaunitedfrontoreveryoneunderstandingandsayingthe
samethingtocustomersorserviceusers
Spearhead
Strategicplan
Strategize
Stratic
Sugarcoating
Synergize
Tablethat
Tackle
Thinkoutsidethebox
Throwacurve
Touchbase
Touchbase:Tomeetupwithacolleaguetodiscussprogress(frombaseball)
Transform
TreadLightly
Unify
Utilize
Vet

Adjectives
Actionable
Authored
CrossFunctionalresumejargon,musictomanagement'sears
Customercentric
Dynamic
Intheloopknowingwhat'sgoingonandbeingkeptinformed
Innovative
Geographicallydispersed
Granular
Highlevel
Holistic
Nimble
Offtheshelfbuyinginaproductorservicealreadycompleted
Resultsdriven
Revolutionary
Robust
Scalable
Seamless
Superior
Sustainable
Thoughtful
Usercentric
Winwin

Adverbs
Impactfully
Intheweedsviewbystaffwhoactuallydothework

Synergistically

Seealso
Bullshit
Corporatecommunication
Corporatejargon
Doublespeak
Euphemism
Obfuscation

References
"Aglossaryofbusinessterms",BusinessEnglish,2004,ISBN9780764124440
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