consumer lending, such as residential mortgage lending, in that there are no hard rules or ratios that make a loan either acceptable or unacceptable. Commercial lending is a bit more of an art than a science. However, the underwriting process of sound commercial lending is not the mystery it may seem to be. It is simply a process of information gathering (or due diligence), financial analysis, and the making of informed judgements. The process described in this article would be typical for a new client, with a more streamlined process for an existing client that a bank already knows well. While the process described may seem rigorous, remember that banks operate on very thin margins. Net interest income margins are typically around 4%, as compared to a corresponding gross profit margin for most businesses of anywhere between 15% and 50%. This, coupled with the fact that banks are highly regulated and are lending depositor and shareholder money, makes it clear that there is little room for write offs of bad loans. That is why there are typically several potential sources of repayment for a commercial loan cash flow, collateral, and guarantors. To analyze these repayment sources, the bank must first get to know and understand the prospective borrower. The due diligence process begins by
meeting with company management.
General information is gathered for an understanding of the business discussion regarding ownership, management, products and markets, financial information, and brochures on the company. This provides necessary background information, and gives the lender an impression of managements understanding of the business. Does management understand the companys financial statements, competition, competitive advantages, etc.? The financial information typically collected includes year end balance sheets and income statements for the past three years, the most recent interim financials along with corresponding statements from the prior year, the annual budget, business tax returns (if year end statements are unaudited), accounts receivable aging, and possibly accounts payable aging. In addition, for most privately held businesses, the owner(s) guarantee the debt, so current personal financial statements and personal tax returns are collected. All of this information will be used later by the lender as part of the financial analysis. Ideally, at least one meeting will be held at the business location so a tour of the facilities can be conducted. This will allow for observation of the general working environment, equipment quality and upkeep, and inventory control and management.
Furthermore it provides an insight into
managements understanding of the operations. The due diligence continues as the lender, if unfamiliar with the industry, does general industry research as well as investigating trends or changes affecting the industry and specific threats to the prospective customer. This investigation may also include contacting any significant customers or vendors of the business. In addition, information will be garnered from outside credit sources such as Dun & Bradstreet for the business and credit bureau reports on guarantors to learn of any historical payment problems. Uniform Commercial Code searches are also done to determine if other creditors hold superior lien positions. If positive results are obtained, a written analysis is done by the loan officer using the information gathered. This is the analysis that will be reviewed by the loan committee or used to document the lenders individual loan approval. The basic part of this written analysis would include sections on the
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history of the business, management,
products and markets, loan purpose, financial analysis of the business, collateral analysis, and financial analysis of any guarantors. The goal of this analysis is to reasonably assess the likelihood of continued future success for the company. The history of the business gives an idea of the companys evolution, historical success and longevity. In addition, the type of ownership (sole proprietorship, S Corp., LLC, etc.) will shed light on what financial information needs to be examined and how the loan should be structured and possibly guaranteed. The management assessment will include not only the owners but also other key personnel. Relevant information will include individuals names, areas of responsibility, tenure with the company, and prior experience. The goal is to not only determine managements experience level, but also its depth. In some businesses, there is a large reliance on a key individual, and this risk needs to be addressed, possibly with life insurance on the key person. The companys product and market should also be well understood. What exactly do they do? The analysis should articulate how they differentiate themselves from their competitors. Is the company positioned as a low cost provider or do they provide higher quality, better service, or
faster turnaround? Who are the major
competitors and what are barriers to entry for new competitors? Who are major customers and industries sold to, and is there a major concentration risk to be analyzed? How are sales generated - by inside sales people, outside sales reps, or distributors? Are revenues cyclical with the general economy and/or seasonal? This should be considered when structuring loans and loan payment requirements. All of these types of questions need to be answered, thought through, and analyzed, to identify areas of potential market risk. The purpose of the loan needs to be considered, so the appropriate credit structure is used. For example, working capital needs caused by growth should be funded by a line of credit with interest only payments required, while an amortizing term loan better matches the life of longer term assets such as equipment or real estate. Also, a brief schedule of the sources and uses of the transaction may clarify the credit need. A significant part of the analysis is based on the financial statements. Banks use industry specific spreadsheet software to analyze these statements, looking at several periods for trends and significant changes as well as generating various financial ratios for analysis. While this analysis can be in depth, a few key pieces of data are fundamental. For example, major items on the balance sheet that are
examined include: liquidity, the ability
to meet current obligations, using the current ratio (current assets divided by current liabilities) or working capital (current assets minus current liabilities); and leverage, the companys net worth position relative to its liabilities, using a debt-to-worth ratio (total liabilities divided by net worth). An acceptable current ratio or debt-to-worth ratio depends on the industry and the life cycle of the company. For example, is it a relatively young company, a recent acquisition, or a fast growing business? Consequently, these types of ratios are looked at for trends and are measured against industry norms (banks typically use Robert Morris & Associates data). Similarly, days outstanding of accounts receivable, inventory and accounts payable are measured versus industry norms and previous period levels. Large variances can indicate problems with collections, inventory controls and/or cash flow, which would need further explanation. The income statement is analyzed to look at items beyond just sales and net income growth or compression. For example, gross profit margins and operating expense levels are compared to industry averages and examined for trends. Management needs to have plausible explanations for changes to these items relative to business strategies e.g. sales are up but gross profit margin is down and sales expenses are up due to penetration into a new geographic market, or
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economic and market conditions e.g. raw materials costs rose and it took time to work through the pricing in contracts already in place. Cash flow is the primary source of debt repayment and paramount in importance in most loan situations. Cash flow is different from earnings, in that noncash items such as depreciation from the income statement, balance sheet changes such as growing receivables and inventory levels, and other debt payments need to be factored in. The banks software calculates cash flow using both the income statement results and balance sheet changes and is used in this analysis. The lender analyzes historical, current and projected ability to service the debt as well as capital expenditure needs and any other obligations which must be paid. Collateral analysis is a basic part of any loan analysis, in that it provides a
secondary source of repayment should
the expected future cash flow not come to fruition. The bank will look at the values of the companys assets on which it has a lien, and apply a discounted value for collateral purposes. The bank would usually not lend beyond that amount unless there would be a strong guarantor or other collateral. Beyond experience and industry standards for discount factors, appraisals can be done for both real estate and equipment to aid in this analysis. Finally, the financial statements of any guarantors need to be analyzed to see what additional strength the guarantors bring to the deal. Beyond the guarantors net worth, personal liquidity is the key. Cash or marketable securities provide liquidity to cover temporary cash flow shortages, or can be a secondary source of repayment on unsecured or under-collateralized loans. Analysis is also often completed on the guarantors personal cash flow,
which goes beyond just personal
income, factoring in other items such as required personal debt service. In the end, a conclusion needs to be drawn and a decision made. The science is in the process outlined above. Now the art of the judgement of all these factors is performed and a final approval or denial is made. There is rarely a clear cut situation. Even for a strong company, there may be a question mark about the business longevity, management depth, competitive threats, a concentration with one customer, or issues on the financial statements. These pluses and minuses are weighed and a decision is made. In the end, this is where the lender and the loan committee prove their worth and provide well structured and prudent loans to their community.