Professional Documents
Culture Documents
Australia
In Negotiation
Australians are very straightforward when it comes to business, so they
do not need to build relationships for a long time before doing business with
you. They are receptive to new ideas.
They appreciate modesty, so try not to oversell your company and do not
even think of applying aggressive sales techniques. Try to be factual, friendly
and to the point, avoiding self-importance.
If you manage to impress them, they will not make it obvious.
If you find yourself challenged to a controversial discussion during a
meeting, do not worry - it is nothing personal. They find debates entertaining
and will initiate them by making provocative statements, to which it is best
to respond with humour!
The decision making will be slower than usually, as the work environment
in Australian business culture is collaborative. Top management will consult
subordinates.
Business meetings
Meetings are only scheduled when necessary and people expect something of
value to be discussed; punctuality is expected; agenda is followed; brainstorming
and discussion occurs in short spurts.
Regarding dress code, men should wear a dark coloured, conservative business
suit.
Similarly, women should wear a smart dress or a business suit.
Anything related to Australia in a positive way is a good conversation starter.
they are so professional so emotions and feelings are not important. Business and
personal life may very well be kept separate
Australians are motivated to word hard by affliction and quality of life. Stark
contrast to other countries, where status and money are viewed as key incentives.
It is appropriate to present a business card at an introduction. Dont be surprised if
you do not get one in return, since many Australians do not have them.
Offering gifts is not part of Australian business etiquette, but it is acceptable to
bring a small gift from your country. They should be opened when received.
The "thumbs up" gesture is also a vulgar one. So be careful when you want to
express joy or victory!
Australians are not very formal, so greetings are casual and relaxed a
handshake and a smile are appropriate.
A firm, friendly handshake is the customary greeting. Women friends may kiss
and hug when greeting each other. Between men, a quick pat on the back is
considered normal if they are close friends.
Respect personal space; dont stand too close to people when talking to them.
never barge or jump into a line, always go politely to the end and wait your turn.
India
In phone call and communication
In meeting
meeting etiquette requires a handshake. However, Indians themselves use
the namaste. This is where the palms are brought together at chest level with
a slight bow of the head. Using the namaste is a sign of your understanding
of Indian etiquette.
In negotiation
Indians only deal favourably with those they know and trust
in India negotiations can be slow. Decisions are always made at the highest
level.
Indians do not base their business decisions solely on data. They use
intuition, feeling and faith to guide them. Always exercise patience, show
good character and never exhibit frustration or anger.
Do not be confrontational or forceful. Criticisms and disagreements should be
expressed only with the most diplomatic language
When negotiations end successfully continue the relationship building
process with a celebration dinner.
Invitations to the home for business discussions are not uncommon. Don't be
anxious if you're asked to lunch or dinner. Indians are very hospitable;