DC Metrics 2007 by Industry

DC Metrics Research Findings
2007 Report
Sponsored by:
and
Prepared by
Karl B Manrodt, PhD, Associate Professor, Georgia Southern University

and
Kate L. Vitasek, Managing Partner, Supply Chain Visions
This is the 4th in a series of annual benchmarking surveys WERC conducts in conjunction with DC
Velocity magazine. The organizations ask WERC members and DC Velocity readers to complete a
survey regarding their performance of key metrics used in DCs. Benchmark data from 975 companies
was used to represent each companys performance for 2006.
These appendices include benchmark data for industry specific groups. In addition to industry data,
benchmarks can also be found based on company size (sales revenue), type of customer, and type of
operation just to name a few.
History of the Study

The previous studies helped the research team identify which measures appear to be the most widely
accepted and used. The first study examined 80 metrics and was narrowed to 55 in the second study. For
this years study, we have focused on 45 of the most important measures. Respondents were asked also
if they would provide data on the other metrics from last year if they had time. These optional metrics are
also included, but the sample sizes are somewhat smaller.
Acknowledgements
From WERC, we thank Bob Shaunnessey for his support of the project. Rita Coleman served as editor.
Peter Bradley and Mitch MacDonald played key roles at DC Velocity. Steve Murray with Supply Chain
Visions helped in analyzing the data. Finally, Eugene Pierce helped in the construction and maintenance of the
survey web site and Joe Tillman at Georgia Southern University assisted in the initial data analysis.
About the Research Team

Karl B. Manrodt, PhD, Associate Professor, Georgia Southern University, is also the Co-Director of the
Southern Center for Logistics and Intermodal Transportation. Recognized as a 2004 Rainmaker by DC
Velocity, his research has appeared in leading academic and practitioner journals. Dr. Manrodt is a
recognized speaker, and is one of the authors of Keeping Score: Measuring the Business Value of
Logistics in the Supply Chain.
Kate L. Vitasek, MBA, is the founder and Managing Partner of Supply Chain Visions, a small consulting
practice that specializes in supply chain strategy and education. Kate has been widely published. Kate
was also recognized as a 2004 Rainmaker by DC Velocity. She is a well-known speaker for industry
groups and universities and currently teaches seminars for WERC.
DC Metrics Research Findings 2007 Report

Prepared by Karl B Manrodt, PhD, Associate Professor, Georgia Southern University and Kate L.
Vitasek, Managing Partner, Supply Chain Visions
This is the 4th in a series of annual benchmarking surveys WERC conducts in conjunction with
DC Velocity magazine. The organizations ask WERC members and DC Velocity readers to
complete a survey regarding their performance of key metrics used in DCs. Benchmark data
from 975 companies was used to represent each companys performance for 2006.
These appendices include benchmark data for industry specific groups. In addition to
industry data, benchmarks can be found based on company size (sales revenue), type of
customer, and type of operation.
History of the Study
The previous studies helped the research team identify which measures appear to be the most
widely accepted and used. The first study examined 80 metrics and was narrowed to 55 in the
second study. For this years study, we have focused on 45 of the most important measures.
Respondents were asked also if they would provide data on the other metrics from last year if
they had time. These optional metrics are also included, but the sample sizes are somewhat
smaller.
Acknowledgements
From WERC, we thank Bob Shaunnessey for his support of the project. Rita Coleman served as
editor. Peter Bradley and Mitch MacDonald played key roles at DC Velocity. Steve Murray with
Supply Chain Visions helped in analyzing the data. Finally, Eugene Pierce helped in the
construction and maintenance of the survey web site and Joe Tillman at Georgia Southern
University assisted in the initial data analysis.
About the Research Team
Karl B. Manrodt, PhD, Associate Professor, Georgia Southern University, is also the Co-Director
of the Southern Center for Logistics and Intermodal Transportation. Recognized as a 2004
Rainmaker by DC Velocity, his research has appeared in leading academic and practitioner
journals. Dr. Manrodt is a recognized speaker, and is one of the authors of Keeping Score:
Measuring the Business Value of Logistics in the Supply Chain.
Kate L. Vitasek, MBA, is the founder and Managing Partner of Supply Chain Visions, a small
consulting practice that specializes in supply chain strategy and education. Kate has been widely
published. Kate was also recognized as a 2004 Rainmaker by DC Velocity. She is a well-known
speaker for industry groups and universities and currently teaches seminars for WERC.
Table of Contents
BY INDUSTRY
A Retail
B Manufacturer General
C Consumer Products
D Automotive
E Life Sciences
F Third Party Warehouses
G Manufacturer
BY DC OPERATION
H Operation Type: Broken Case Picking
I Operation Type: Full Case Picking
J Operation Type: Partial Pallet Picking
K Operation Type: Full Pallet Picking
BY SUPPLY CHAIN CUSTOMER

L Customer: Manufacturer
M Customer: Distribution
N Customer: Retailer
O Customer: Consumer
BY BUSINESS STRATEGY
P Strategy: Cost Leadership
Q Strategy: Customer Service
R Strategy: Innovation
S Strategy: Mix/Be All Things
BY COMPANY SIZE
T Sales of Less than $500 million
U Sales between $500 million & $3 billion
V Sales over $3 billion
A. RETAIL
Major
Opportunity
Percentiles
Valid
Missing
20
Median
40
60
% On Time Shipments
Order Cycle Time (Average Time from
Order Placement to Shipment) - hours
25
98
90.4
19
12
32.2
22
24
Perfect Order Index
15
16
95
81
92 96.54
95 98.42
36
99.66 Less than 90.4%

48 More than 48
98.56 Less than 81%
22
2.3
0.38
4 More than 4%
14
17
8.5
10
15 More than 15%
Dock to Stock Cycle Time, in Hours
18
13
24
5.4
12
24
24
15
1.06
31.8
Lines Received and Put Away per Hour

% of Supplier Orders Received with
Correct Documents
% of Supplier Orders Received
Damage Free
% of Supplier Orders Received On
Time
16
15
23.5
4.6
15.8
30.8 129.24 Less than 4.6
18
13
95
74
89.2
96.2
99 Less than 74%
19
12
98
92
97
98.8
99 Less than 92%
16
15
92.5
75.4
89
95
% Fill Rate - line
17
14
98
80
% Fill Rate - order
17
14
96
88.4
96
97
99.2 Less than 88.4%
Lines Picked Per Hour
17
14
56
23.6
38
72
159 Less than 23.6
Orders Picked Per Hour
12
19
23.5
3.6
12.8
55
Cases Shipped per Person Hour
17
14
83
23.8
Pallets Shipped per Person Hour
25
27.5
8.4
23.6
30
20
11
5.695
2.55
3.6
7.12
11.4 More than 11.4%
25
3.93
1.964
3.77
5.1
Inventory Shrinkage as a % of Total

Inventory
18
13
0.535
0.022 0.056
Distribution Costs per Unit Shipped
13
18
0.97
0.092 0.198
1.18
4.556 More than 4.556
% Average Warehouse Capacity Used
22
88.5
82.6
85
93.2
Peak Warehouse Capacity Used
21
10
99
92
96.6
100
Distribution Costs as a % of Sales

Distribution Costs as a % of Cost of
Goods Sold
Copyright 2007, WERC. All rights reserved. DC Measures Data
93.9 98.86
52 109.6
Typical
Advantage
Best
in Class
Median
80
% Lost sales ( % of SKUs Stocked Out)

% Backorders (Back Orders as a % of
Total Orders)
Suppliers Orders Received Hour
Disadvantage
28.88 More than 28.88

379.4 Less than 1.06
97.48 Less than 75.4%
99.78 Less than 80%
139.2 Less than 3.6

292 Less than 23.8
42.96 Less than 8.4
107.2 Less than 92%
>= 90.4% and

< 95%
>=98.42%
and < 99.66% >= 99.66%
>=22 and <
>= 36 and < 48 >= 24 and < 36 24
< 22
>= 81% and <

92%
>= 3% and <
4%
>= 10% and <
15%
>= 24 and <
28.88
>= 95% and <

98.42%
>= 92% and <

96.54%
>= 2% and <
3%
>= 5% and <
10%
>=96.54%
and < 98.56%
>=0.38% and
< 2%
>=2% and <
5%
>=5.4 and <
>= 12 and < 24 12
>= 31.8 and
>= 1.06 and < 7 >= 7 and < 31.8 < 379.4
>= 4.6 and <
>= 15.8 and < >= 30.8 and
15.8
30.8
< 129.24
>= 74% and < >= 89.2% and >=96.2% and
89.2%
< 96.2%
< 99%
>= 92% and < >= 97% and < >=98.8% and
97%
98.8%
< 99%
>= 75.4% and >= 89% and < >=95% and <
< 89%
95%
97.48%
>= 80% and <

93.9%
>= 88.4% and
< 96%
>= 23.6 and <
38
>= 3.6 and <
12.8
>= 23.8 and <
52
>= 8.4 and <
23.6
>= 7.12% and
< 11.4%
>= 5.1% and <
12.8%
>= 93.9% and

< 98.86%
>= 96% and <
97%
>= 1% and <

1.26%
>= 1.18 and <
4.556
>= 82.6% and
< 85%
>= 92% and <
96.6%
>= 0.056% and

< 1%
>= 0.198 and <
1.18
>= 85% and <
93.2%
>= 96.6% and
< 100%
>=98.86%
and < 99.78%
>=97% and <
99.2%
>= 72 and <
>= 38 and < 72 159
>= 12.8 and < >= 55 and <
55
139.2
>= 52 and <
>= 109.6 and
109.6
< 292
>= 23.6 and < >= 30 and <
30
42.96
>= 3.6% and < >=2.55% and
7.12%
< 3.6%
>= 3.77% and >=1.964%
< 5.1%
and < 3.77%
>=0.022%
and < 0.056%
>=0.092 and
< 0.198
>=93.2% and
< 98.4%
>=100% and
< 107.2%
>= 98.56%
98.0
32.2
95.0
< 0.38%
2.3
< 2%
8.5
< 5.4
24.0
>= 379.4
15.0
>= 129.24
23.5
>= 99%
95.0
>= 99%
98.0
>= 97.48%
92.5
>= 99.78%
98.0
>= 99.2%
96.0
>= 159
56.0
>= 139.2
23.5
>= 292
83.0
>= 42.96
27.5
< 2.55%
5.7
< 1.964%
3.9
< 0.022%
0.5
< 0.092
1.0
>= 98.4%
88.5
>= 107.2%
99.0
RETAIL
Major
Opportunity
Percentiles
Valid
Missing
Median
20
40
60
90
98
99
99.9 Less than 90%
93.8 98.92
99
19
12
98.7
Order Picking Accuracy (% by order)
22
99
Honeycomb %
Production Material Handling Damage
2
1
29
30
71.25
1.00
50
1.00
58.5
1.00
84
1.00
Less than 50%

More than
Equipment / Forklifts Capacity Used
22
70
35
65
79
85 Less than 35%
Annual Work Force Turnover
21
10
22
10
16.8
26
Productive Hours to Total Hours
10
21
82.5
77.6
80
85
% of Orders Delivered On Time - 2007
26
98
90
95.8
98.1
99.46 Less than 90%
% of Orders Shipped Complete - 2007
21
10
96
87
95
98
99 Less than 87%
% of Orders Shipped Damaged Free
22
99
95
98
99
99.74 Less than 95%
% of Orders Sent With Correct

Documentation
25
99
95.6
% of On Time Delivery (retail)
13
18
96
88
95.6
97
% of Data Synchronized SKUs
26
99
95.6
98.4
99.6
100 Less than 95.6%
% of Unsaleables (Damaged Product)
24
2 0.1392
0.8
3.5 More than 3.5%
11
14
20
17
41
7
23.2
2
38.4
4
63
11
Service at the Shelf
29
89.5
81
84.4
94.6
Inventory Days of Supply
26
60
21.4
Days Payable
28
16
10
13.6
27.6
45 More than 45
29
40
39
39.4
40.6
41 More than 41
28
25
17
63.8
122 More than 122
6
14
25
11
69
7.15
29.2
1
47
2
87.6
12
90 More than 90
92 More than 92
Day of Supply (forward coverage)

Order Cycle Time
Days of Sales Outstanding

Days of raw materials on hand performance
Days of finished goods inventory on
hand - performance
% of overtime hours
42.6 72.33
Typical
Advantage
>= 90% and <

98%
>= 93.8% and
< 98.92%
>= 50% and <
58.5%
>= 1 and <
>= 35% and <
65%
>= 26% and <
51.2%
>= 77.6% and
< 80%
>= 90% and <
95.8%
>= 87% and <
95%
>= 95% and <
98%
>= 98% and <

99%
>= 98.92% and
< 99%
>= 58.5% and
< 84%
>= 1 and < 1
>= 65% and <
79%
>= 16.8% and
< 26%
>= 80% and <
85%
>= 95.8% and
< 98.1%
>= 95% and <
98%
>= 98% and <
99%
>=99% and <

99.9%
>=99% and <
99.8%
>=84% and <
%
>=1 and < 1
>=79% and <
85%
>=10% and <
16.8%
>=85% and <
89.4%
>=98.1% and
< 99.46%
>=98% and <
99%
>=99% and <
99.74%
>= 95.6% and

< 99%
>= 88% and <
95.6%
>= 95.6% and
< 98.4%
>= 2% and <
3.5%
>= 63 and <
88.8
>= 11 and < 12
>= 81% and <
84.4%
>= 72.33 and <
88.11
>= 27.6 and <
45
>= 40.6 and <
41
>= 63.8 and <
122
>= 87.6 and <
90
>= 12 and < 92
>= 99% and <

99.48%
>= 95.6% and
< 97%
>= 98.4% and
< 99.6%
>= 0.8% and <
2%
>= 38.4 and <
63
>= 4 and < 11
>= 84.4% and
< 94.6%
>= 42.6 and <
72.33
>= 13.6 and <
27.6
>= 39.4 and <
40.6
>= 17 and <
63.8
>= 47 and <
87.6
>= 2 and < 12
>=99.48%
and < 99.98%
>=97% and <
98.76%
>=99.6% and
< 100%
>=0.1392%
and < 0.8%
>=23.2 and <
38.4
>=2 and < 4
>=94.6% and
< 98%
>=21.4 and <
42.6
>=10 and <
13.6
>=39 and <
39.4
Best
in Class
Median
80
Inventory Count Accuracy (% by units)
99 99.48
Disadvantage
99.98 Less than 95.6%

98.76 Less than 88%
88.8 More than 88.8

12 More than 12
98 Less than 81%
88.11 More than 88.11
>= 99.9%
98.7
>= 99.8%
99.0
>= %
<1
71.3
1.0
>= 85%
70.0
< 10%
22.0
>= 89.4%
82.5
>= 99.46%
98.0
>= 99%
96.0
>= 99.74%
99.0
>= 99.98%
99.0
>= 98.76%
96.0
>= 100%
99.0
< 0.1392%
2.0
< 23.2
<2
41.0
7.0
>= 98%
89.5
< 21.4
60.0
< 10
16.0
< 39
40.0
>=5 and < 17 < 5

>=29.2 and <
47
< 29.2
>=1 and < 2 < 1
25.0
69.0
7.2
B. MANUFACTURER / GENERAL
Percentiles
Valid
Missing
Median
Major Opportunity
20
40
60
% On Time Shipments
Order Cycle Time (Average Time from Order
Placement to Shipment) - hours
43
15
97
92
95.6
98.16
42
16
36
7.2
27.2
48
Perfect Order Index
26
32
95
85.28
94.8

% Backorders (Back Orders as a % of Total
Orders)
22
36
0.08
1.04
2.8
32
26
3.35
26
32
10
14.4
24 More than 24
17
41
0.86
1.84
8.000
20.8 Less than 0.86

% of Supplier Orders Received with Correct
Documents
17
41
20
9.2
15.8
23.44
44.2 Less than 9.2
26
32
95
90
95
97.68
99.12 Less than 90%
% of Supplier Orders Received Damage Free
25
33
98
95
97.4
98
99.16 Less than 95%
% of Supplier Orders Received On Time
23
35
95
89.96
90
96.4
98.14 Less than 89.96%
% Fill Rate - line
35
23
97
95
96
97.8
99.48 Less than 95%
% Fill Rate - order
30
28
95
90 94.24
98
99.9 Less than 90%
30
28
29.5
15.12 23.26
41
17
41
15.9
3.5
7.38
19.4

12
7
46
51
95
6.25
31.88
5
82.8
5.25
100 309.04 Less than 31.88

9.25
128 Less than 5
Distribution Costs as a %age of Sales

Distribution Costs as a %age of Cost of Goods
Sold
21
37
3.288
5.4
8.32
12.56 More than 12.56%
50
11
6.7
9.6
19.2
40 More than 40%
Inventory Shrinkage as a % of Total Inventory
24
34
0.025
0.5
13
45
0.49 0.0708 0.332
1.232
34
24
85
80
85
85
92 Less than 80%
25
33
95
90
95
96.6
100 Less than 90%
40
18
98.85
97
98 99.064 99.792 Less than 97%
39
19
99.4
98
99
99.65
99.9 Less than 98%
5
2
53
56
85
0.55
71
0.1
79
0.28
88.6
0.82
Less than 71%

More than
16
42
68
42 62.08
71
91 Less than 42%
29
29
13
2.8
10
18
12
46
80
75
80
85.52
Honeycomb %age
Disadvantage
Typical
Advantage
Best in Class
Median
80
99.54 Less than 92%

72 More than 72
98.02 99.614 Less than 85.28%

8 More than 8%
80 Less than 15.12

106 Less than 3.5

99.2 More than 99.2
91.4 Less than 75%
>= 92% and <

95.6%
>=98.16% and <

>= 95.6% and < 98.16% 99.54%
>= 99.54%
97.0
>= 48 and < 72

>= 85.28% and
< 94.8%
>= 2.8% and <
3.46%
>= 27.2 and < 48
>=7.2 and < 27.2

>=98.02% and <
>= 94.8% and < 98.02% 99.614%
< 7.2
36.0
>= 99.614%
95.0
>= 1.04% and < 2.8%
>=0.08% and < 1.04%
< 0.08%
2.0
>= 5% and < 8% >= 3% and < 5%

>= 14.4 and <
24
>= 6 and < 14.4
>=1% and < 3%
< 1%
3.4
>=4 and < 6
<4
>= 0.86 and <

1.84
>= 9.2 and <
15.8
>= 90% and <
95%
>= 95% and <
97.4%
>= 89.96% and
< 90%
>= 95% and <
96%
>= 90% and <
94.24%
>= 15.12 and <
23.26
>= 3.5 and <
7.38
>= 31.88 and <
82.8
>= 5 and < 5.25
>= 8.32% and <
12.56%
>= 19.2% and <
40%
>= 1% and <
1.25%
>= 1.232 and <
99.2
>= 80% and <
85%
>= 90% and <
95%
>= 97% and <
98%
>= 98% and <
99%
>= 71% and <
79%
>= 0.82 and <
>= 42% and <
62.08%
>= 18% and <
26.4%
>= 75% and <
80%
>= 1.84 and <

7.99999999999999
>= 7.99999999999999
and < 20.8
>= 20.8
3.0
>= 15.8 and < 23.44
>= 44.2
20.0
>= 95% and < 97.68%
>= 23.44 and < 44.2

>=97.68% and <
99.12%
>= 99.12%
95.0
>= 97.4% and < 98%
>=98% and < 99.16%
>= 99.16%
98.0
>= 90% and < 96.4%
>=96.4% and < 98.14% >= 98.14%
95.0
>= 96% and < 97.8%
>=97.8% and < 99.48% >= 99.48%
97.0
>= 94.24% and < 98%
>=98% and < 99.9%
>= 99.9%
95.0
>= 23.26 and < 41
>= 41 and < 80
>= 80
29.5
>= 7.38 and < 19.4
>= 19.4 and < 106
>= 106
15.9
>= 82.8 and < 100

>= 5.25 and < 9.25
>= 100 and < 309.04

>= 9.25 and < 128
>= 309.04
>= 128
95.0
6.3
>= 5.4% and < 8.32%
>=3.288% and < 5.4%
< 3.288%
>= 9.6% and < 19.2%
>=6.7% and < 9.6%
< 6.7%
>= 0.5% and < 1%
>=0.025% and < 0.5%
< 0.025%
1.0
>= 0.332 and < 1.232
>=0.0708 and < 0.332
< 0.0708
0.5
>= 85% and < 85%
>=85% and < 92%
>= 92%
85.0
>= 100%
95.0
>= 99.792%
98.9
>= 95% and < 96.6%
>=96.6% and < 100%

>=99.064% and <
>= 98% and < 99.064% 99.792%
10.0
6.0
11.0
>= 99% and < 99.65%
>=99.65% and < 99.9% >= 99.9%
99.4
>= 79% and < 88.6%

>= 0.28 and < 0.82
>=88.6% and < %

>=0.1 and < 0.28
>= %
< 0.1
85.0
0.6
>= 62.08% and < 71%
>=71% and < 91%
>= 91%
68.0
>= 10% and < 18%
>=2.8% and < 10%
< 2.8%
13.0
>= 80% and < 85.52%
>=85.52% and < 91.4% >= 91.4%
80.0
B. MANUFACTURER / GENERAL
Major Opportunity
Percentiles
Valid
Missing
Median
20
40
60
47
11
95.2
92.48
95
97
98.52 Less than 92.48%
44
14
95
90
95
97
99 Less than 90%
% of Orders Shipped Damaged Free - 2007
39
19
98.5
95
98
99
99.5 Less than 95%
% of Orders Sent With Correct Documentation
38
20
99
97
99
99.58
99.91 Less than 97%
22
36
98
90
95.5
98.72
99.88 Less than 90%
52
99.4
69.2
98.8
99.84
100 Less than 69.2%
12
16
29
46
42
29
0.7
54.5
3
0.28
17
1.2
0.7
34
3
0.78
60
4
1 More than 1%
90 More than 90
5 More than 5

3
16
55
42
98
58
95
20.4
96.8
53.8
98.24
60
98.6 Less than 95%

93 More than 93
Days Payable
11
47
45
30
37.4
46.6
61.2 More than 61.2
10
48
31
26
31
36.4
44.4 More than 44.4
51
45
26
41
49
111 More than 111
12
22
46
23
54.5
5.25
6.2
1.6
30.6
4.2
59.2
6.9

Order Cycle Time
Days of raw materials on hand - performance

Days of finished goods inventory on hand performance
% of overtime hours
Disadvantage
Typical
Advantage
Best in Class
Median
80
72 More than 72
15 More than 15
>= 92.48% and

< 95%
>= 90% and <
95%
>= 95% and <
98%
>= 97% and <
99%
>= 90% and <
95.5%
>= 69.2% and <
98.8%
>= 0.78% and <
1%
>= 60 and < 90
>= 4 and < 5
>= 95% and <
96.8%
>= 60 and < 93
>= 46.6 and <
61.2
>= 36.4 and <
44.4
>= 95% and < 97%
>=97% and < 98.52%
>= 98.52%
95.2
>= 95% and < 97%
>=97% and < 99%
>= 99%
95.0
>=99% and < 99.5%

>=99.58% and <
>= 99% and < 99.58% 99.91%
>=98.72% and <
>= 95.5% and < 98.72% 99.88%
>= 99.5%
98.5
>= 99.91%
99.0
>= 99.88%
98.0
>= 98.8% and < 99.84% >=99.84% and < 100%
>= 100%
99.4
>= 0.7% and < 0.78%

>= 34 and < 60
>= 3 and < 4
< 0.28%
< 17
< 1.2
0.7
54.5
3.0
>= 98% and < 99%
>=0.28% and < 0.7%

>=17 and < 34
>=1.2 and < 3
>= 96.8% and < 98.24% >=98.24% and < 98.6% >= 98.6%
>= 53.8 and < 60
>=20.4 and < 53.8
< 20.4
98.0
58.0
>= 37.4 and < 46.6
>=30 and < 37.4
< 30
45.0
>= 31 and < 36.4
>=26 and < 31
< 26
31.0
>=26 and < 41
< 26
45.0
>=6.2 and < 30.6

>=1.6 and < 4.2
< 6.2
< 1.6
54.5
5.3
>= 49 and < 111 >= 41 and < 49

>= 59.2 and <
72
>= 30.6 and < 59.2
>= 6.9 and < 15 >= 4.2 and < 6.9
C. CONSUMER PRODUCTS
Median
Valid
Percentiles
Missing
20
40
60
80 Major Opportunity
%On Time Shipments

57
14
95
89.6 94.12
97
50
21
48
19.6
36
48
96 More than 96
Perfect Order Index
28
43
92.55
82.9 86.54
95

% Backorders (Back Orders as a %of Total
Orders)
24
47
1.25
0.01
3 More than 3%
34
37
0.5
2.6
8 More than 8%
35
36
4.5
6.76
18
53
2.08
7.6

%of Supplier Orders Received with Correct
Documents
28
43
17.5
8.544
14.2
20.8
29
42
98
92
98
99
%of Supplier Orders Received Damage Free
29
42
98
95
98
99
%of Supplier Orders Received On Time
27
44
92
88.8
90
94.08
%Fill Rate - line
36
35
97
90
95.8
97.6
%Fill Rate - order
43
28
96
90 94.88
97.5
36
35
39.7
12.7 27.82
50.8
25
46
15.6
27
44
164
18
53
11
5.16
8.18
15
Distribution Costs as a %of Sales
41
30
4.2
2.326
3.58
5.64
Distribution Costs as a %of Cost of Goods Sold
15
56
10
4.06
8.8
11.84
Inventory Shrinkage as a %of Total Inventory
33
38
0.5
0.009 0.324
0.78
30
41
0.77
0.276 0.606
1.038
%Average Warehouse Capacity Used
47
24
85
75.6 82.86
86.72
39
32
95
86
94
99
Inventory Count Accuracy (%by units)
54
17
98.7
93
98
99
3.2
12.2 24.656
33.6 85.34
Copyright 2007, WERC and Supply Chain Visions. All rights reserved. DC Measures Data
225
24 More than 24
Disadvantage
>= 48 and < 96

>= 82.9% and <
86.54%
>= 2% and <
3%
>= 5% and <
8%
>= 6.76 and <
24
>= 2.08 and < 4

>= 8.544 and <
14.2
>= 92% and <
98%
99.2 Less than 92%
>= 95% and <
98%
99 Less than 95%
>= 88.8% and <
90%
99 Less than 88.8%
>= 90% and <
95.8%
99 Less than 90%
>= 90% and <
94.88%
99 Less than 90%
>= 12.7 and <
27.82
102 Less than 12.7
>= 3.2 and <
12.2
68 Less than 3.2
>= 33.6 and <
85.3400000000
001
369 Less than 33.6
>= 5.16 and <
8.18
29.4 Less than 5.16
>= 5.64% and <
9.8%
9.8 More than 9.8%
>= 11.84% and
13.72 More than 13.72% < 13.72%
>= 0.78% and <
2.06 More than 2.06% 2.06%
>= 1.038 and <
1.924
1.924 More than 1.924
>= 75.6% and <
82.86%
>= 86% and <
94%
100 Less than 86%
>= 93% and <
98%
99.83 Less than 93%
27.2 Less than 2.08
Typical
Advantage
>= 89.6% and < >= 94.12% and >=97% and <
94.12%
< 97%
98.6%
>= 36 and < 48
>= 86.54% and
< 95%
>= 1% and <
2%
>= 2.6% and <
5%
>=19.6 and < 36

>=95% and <
98.6%
>=0.01% and <
1%
>=0.5% and <
2.6%
>= 4 and < 6.76 >=2 and < 4

>= 7.6 and <
>= 4 and < 7.6 27.2
>= 14.2 and <
>= 20.8 and <
20.8
37.6
>= 98% and < >=99% and <
99%
99.2%
>= 98% and < >=99% and <
99%
99%
>= 90% and < >=94.08% and <
94.08%
99%
>= 95.8% and < >=97.6% and <
97.6%
99%
>= 94.88% and >=97.5% and <
< 97.5%
99%
>= 27.82 and < >= 50.8 and <
50.8
102
>= 12.2 and <
>= 24.656 and
24.656
< 68
>=
85.3400000000 >= 225 and <
001 and < 225 369
>= 8.18 and <
>= 15 and <
15
29.4
>= 3.58% and < >=2.326% and <
5.64%
3.58%
>= 8.8% and < >=4.06% and <
11.84%
8.8%
>= 0.324% and >=0.009% and <
< 0.78%
0.324%
>= 0.606 and < >=0.276 and <
1.038
0.606
>= 82.86% and >=86.72% and <
< 86.72%
95.4%
>= 94% and < >=99% and <
99%
100%
>= 98% and < >=99% and <
99%
99.83%
Best in Class
Median
>= 98.6%
95.0
< 19.6
48.0
>= 98.6%
92.6
< 0.01%
1.3
< 0.5%
4.0
<2
4.5
>= 27.2
6.0
>= 37.6
17.5
>= 99.2%
98.0
>= 99%
98.0
>= 99%
92.0
>= 99%
97.0
>= 99%
96.0
>= 102
39.7
>= 68
15.6
>= 369
164.0
>= 29.4
11.0
< 2.326%
4.2
< 4.06%
10.0
< 0.009%
0.5
< 0.276
0.8
>= 95.4%
85.0
>= 100%
95.0
>= 99.83%
98.7
C. CONSUMER PRODUCTS
Order Picking Accuracy (%by order)
Percentiles
Median
Valid
Missing
20
40
60
80 Major Opportunity
48
23
99.25
97.9
99
99.6
99.86 Less than 97.9%
Honeycomb Percentage
63
87.5
58
84.2
90.4
99.2 Less than 58%
64
0.15 0.00032 0.038
0.83
2.72 More than 2.72
14
57
86
40
80
88
90 Less than 40%
34
37
10
0.5
12
25 More than 25%
18
53
85
81.6
84.2
90.8
63
95
89.8 94.88
96.52
98.68 Less than 89.8%
%of Orders Shipped Complete - 2007
60
11
98
93
98.42
99.16 Less than 93%
%of Orders Shipped Damaged Free - 2007

%of Orders Sent With Correct Documentation 2007
51
20
99
97 98.46
52
19
99
98.88
99
99.6
100 Less than 98.88%
37
34
97
91.36 95.03
97.96
99 Less than 91.36%
11
60
96
87
94
99
100 Less than 87%

Order Cycle Time
17
39
43
54
32
28
1
34
4.2
0.158
15
2
1
27
3
2
40
5
5 More than 5%
60 More than 60
14 More than 14
65
93
80.2
88.8
97.6
28
43
32.5
14
28.8 42.232
Days Payable
17
54
32
30
30.2
39
52.2 More than 52.2

18
19
53
52
31
22
18
10
28
20
37.6
30
46.2 More than 46.2

38 More than 38
33
38
30
13.6
28.8
34.4
50.8 More than 50.8
%of overtime hours
46
27
9.85
4.4
7.8
11.2
15 More than 15
%of Orders Delivered On Time - 2007
96
Copyright 2007, WERC and Supply Chain Visions. All rights reserved. DC Measures Data
99.04 99.724 Less than 97%
100 Less than 80.2%

60 More than 60
Disadvantage
Typical
Advantage
>= 97.9% and <

99%
>= 58% and <
84.2%
>= 0.83 and <
2.72
>= 40% and <
80%
>= 12% and <
25%
>= 81.6% and <
84.2%
>= 89.8% and <
94.88%
>= 93% and <
96%
>= 97% and <
98.46%
>= 98.88% and
< 99%
>= 91.36% and
< 95.03%
>= 87% and <
94%
>= 2% and <
5%
>= 40 and < 60
>= 5 and < 14
>= 80.2% and <
88.8%
>= 42.232 and
< 60
>= 39 and <
52.2
>= 37.6 and <
46.2
>= 30 and < 38
>= 34.4 and <
50.8
>= 11.2 and <
15
>= 99% and <

99.6%
>= 84.2% and <
90.4%
>= 0.038 and <
0.83
>= 80% and <
88%
>= 5% and <
12%
>= 84.2% and <
90.8%
>= 94.88% and
< 96.52%
>= 96% and <
98.42%
>= 98.46% and
< 99.04%
>= 99% and <
99.6%
>= 95.03% and
< 97.96%
>= 94% and <
99%
>= 1% and <
2%
>= 27 and < 40
>= 3 and < 5
>= 88.8% and <
97.6%
>= 28.8 and <
42.232
>= 30.2 and <
39
>= 28 and <
37.6
>= 20 and < 30
>= 28.8 and <
34.4
>= 7.8 and <
11.2
>=99.6% and <

99.86%
>=90.4% and <
99.2%
>=0.00032 and
< 0.038
>=88% and <
90%
>=0.5% and <
5%
>=90.8% and <
95.6%
>=96.52% and <
98.68%
>=98.42% and <
99.16%
>=99.04% and <
99.724%
>=99.6% and <
100%
>=97.96% and <
99%
>=99% and <
100%
>=0.158% and <
1%
>=15 and < 27
>=2 and < 3
>=97.6% and <
100%
Best in Class
Median
>= 99.86%
99.3
>= 99.2%
87.5
< 0.00032
0.2
>= 90%
86.0
< 0.5%
10.0
>= 95.6%
85.0
>= 98.68%
95.0
>= 99.16%
98.0
>= 99.724%
99.0
>= 100%
99.0
>= 99%
97.0
>= 100%
96.0
< 0.158%
< 15
<2
1.0
34.0
4.2
>= 100%
93.0
>=14 and < 28.8 < 14
32.5
>=30 and < 30.2 < 30
32.0
>=18 and < 28

>=10 and < 20
>=13.6 and <
28.8
< 18
< 10
31.0
22.0
< 13.6
30.0
>=4.4 and < 7.8 < 4.4
9.9
Median
D. AUTOMOTIVE
Valid
Missing
% On Time Shipments
Order Cycle Time (Average Time
from Order Placement to Shipment)
- hours
13
Perfect Order Index
Major
Opportunity
Percentiles
20
40
60
98.1
94
98
99.38
24
24
72
95
93
95
96.68
4.5
0.864
4.2
4.8
10
4.6
0.348
3.48

Lines Received & Put Away per
Hour
Correct Documents
Damage Free
Time
6
3
7
10
19
9.1
9.6
5
13.6
7.46
33.6
25.46
10.2
4.5
10
13.2
95
77
89
96.2
96.5
95
95
98
98
85
81
85
91
95.8
% Fill Rate - line
95.7
90
94
96.5
% Fill Rate - order

6
7
7
6
94.75
25
79.8
18.3
92.4
24.2
96.64
33.56

Distribution Costs as a %age of
Sales
Cost of Goods Sold
Inventory Shrinkage as a %age of
Total Inventory
2
2
2
11
11
11
43.55
480
28
27.1
110
2
33.68 53.42
258
702
12.4 43.6
3.3
1.8
3.05
13
0.515
0.0045
0.03

% Average Warehouse Capacity
Used
3.385
0.00235
2.77
85
71
79.4
85.24

Inventory Count Accuracy (% by
units)
Order Picking Accuracy (% by
order)
11
83.4
75
78.36 88.44
10
98.5
95.04
97.18 98.56
11
99.5
96.38
99.2
% Lost sales ( % of SKUs Stocked

Out)
% Backorders (Back Orders as a %
of Total Orders)
99.62
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measure 2007 Data
Disadvantage
Typical
Advantage
Best in Class
Median
80
99.92 Less than 94%
72
More than 72
98.36 Less than 93%
>= 99.92%
98.1
>= 72 & < 72
<6
24.0
>=6 & < 24

>=96.68% & <
>= 93% & < 95% >= 95% & < 96.68% 98.36%
95.0
>=9.6 & < 13.6

>= 25.46 & < 50
< 9.6
>= 50
19.0
9.1
>= 40
10.2
>= 77% & < 89% >= 89% & < 96.2%
>= 13.2 & < 40

>=96.2% & <
98.12%
>= 98.12%
95.0
Less than 95%
>= 95% & < 95% >= 95% & < 98%
>=98% & < 98%
>= 98%
96.5
Less than 81%
>= 81% & < 85% >= 85% & < 91%
>=91% & < 95.8%

>=96.5% & <
99.3%
>=96.64% & <
97.68%
>= 33.56 & < 108
>= 95.8%
85.0
>= 99.3%
95.7
>= 97.68%
>= 108
94.8
25.0
>= 53.42 & < 60

>= 702 & < 850
>= 43.6 & < 54
>=1.8% & <
3.05%
>= 60
>= 850
>= 54
43.6
480.0
28.0
< 1.8%
3.3
<%
0.0
< 0.0045%
0.5
< 0.00235
3.4
>= 95.3%
85.0
>= 91.8%
83.4
>= 99.78%
98.5
>= 99.924%
99.5
More than
5.8%
More than
9.2 9.2%
More than
87.96 87.96
Less than 5
50
Less than 4.5
98.12 Less than 77%
>= 4.8% & <

5.8%
>= 4.5 & < 10
Less than 90% >= 90% & < 94%

Less than
>= 79.8% & <
92.4%
97.68 79.8%
108 Less than 18.3 >= 18.3 & < 24.2
>= 27.1 & <
Less than 27.1 33.68
60
850 Less than 110 >= 110 & < 258
Less than 2
>= 2 & < 12.4
54
More than
>= 4% & < 6.1%
6.1 6.1%
>= 10 & < 13.2
>= 94% & < 96.5%

>= 92.4% & <
96.64%
>= 24.2 & < 33.56
>= 33.68 & < 53.42
>= 258 & < 702
>= 12.4 & < 43.6
>= 3.05% & < 4%
More than %
>= % & < %
>= % & < %
More than 2%
>= 1% & < 2%
>= 0.03% & < 1%
>= 4 & < 4

>= 71% & <
95.3 Less than 71% 79.4%
>= 75% & <
91.8 Less than 75% 78.36%
Less than
>= 95.04% & <
97.18%
99.78 95.04%
Less than
>= 96.38% & <
99.2%
99.924 96.38%
4
>= 4.2% & < 4.8%
>= 5% & < 9.2% >= 3.48% & < 5%

>= 33.6 & <
87.96
>= 13.6 & < 33.6
>= 5 & < 7.46
>= 7.46 & < 25.46
99.3
>= 24 & < 72
>= 98.36%
<
>=0.86400000000 0.8640000000
0001% & < 4.2% 00001%
>=0.348% & <
3.48%
< 0.348%
5.8
40
>=99.38% & <

>= 94% & < 98% >= 98% & < 99.38% 99.92%
More than 4
>= 2.77 & < 4

>= 79.4% & <
85.24%
>= 78.36% & <
88.44%
>= 97.18% & <
98.56%
>= 99.2% & <
99.62%
>=% & < %

>=0.0045% & <
0.03%
>=0.00235 & <
2.77
>=85.24% & <
95.3%
>=88.44% & <
91.8%
>=98.56% & <
99.78%
>=99.62% & <
99.924%
4.5
4.6
D. AUTOMOTIVE
Median
Major
Opportunity
Percentiles
Valid
Missing
Honeycomb %age
Production Material Handling
Damage
Equipment / Forklifts Capacity
Used
11
55.8
54
12
12
92
92
92
92
0.7
1.8

% of Orders Delivered On Time 2007
% of Orders Shipped Complete 2007
82.5
76.1
80
85
% of Orders Shipped Damage Free

Documentation - 2007
% of Unsaleables (Damaged
Product)
Order Cycle Time
Days Payable
Days of Sales Outst&ing
Days of finished goods inventory
on h& - performance
% of overtime hours
20
40
60
54.72 56.88
Disadvantage
Typical
Advantage
Best in Class
Median
80
57.6
1
>= 54% & <

Less than 54% 54.72%
>= 54.72% & <

56.88%
>=56.88% & <

57.6%
>= 57.6%
More than 1
>= 1 & < 1
>=1 & < 1
<1
>= 92% & < 92%
>=92% & < 92%
>= 92%
>= 1.8% & < 6%
>=0.7% & < 1.8% < 0.7%
>= 80% & < 85%
>= 95.6% & < 99%

>= 93% & < 95%
>= % & < %
>=85% & < 97%

>=95% & <
97.92%
>=98.2% & <
99.96%
>=98.4% & <
99.2%
>=99% & <
99.72%
>=95% & < 98%
>=% & < %
>= % & < %

>= 27 & < 65
>= 4.2 & < 15
>= 97.6% & <
99.4%
>= 30 & < 67
>= 45 & < 51
>= 43.8 & < 57
>=% & < %

>=15 & < 27
>=3 & < 4.2
>=99.4% & <
100%
>=7 & < 30
>=45 & < 45
>=42 & < 43.8
>= 1 & < 1
Less than 92%

More than
26.6 26.6%
Less than
76.1%
97
Less than
97.92 92.6%
Less than
99.96 82.2%
Less than
99.2 92.8%
>= 92% & < 92%

>= 6% & <
26.6%
>= 76.1% & <
80%
>= 92.6% & <
94.2%
>= 82.2% & <
94.8%
>= 92.8% & <
96.8%
>= 78% & <
99.72 Less than 78% 95.6%
98 Less than 85% >= 85% & < 93%
Less than %
>= % & < %
92
>= 94.2% & < 95%

>= 94.8% & <
98.2%
>= 96.8% & <
98.4%
55.8
1.0
92.0
3.0
>= 97%
82.5
>= 97.92%
95.0
>= 99.96%
97.0
>= 99.2%
98.0
>= 99.72%
>= 98%
>= %
98.5
94.0
0.0
<%
< 15
<3
0.0
35.0
5.0
>= 100%
<7
< 45
< 42
98.5
48.5
45.0
45.0
12
95
92.6
94.2
95
11
97
82.2
94.8
98.2
98
92.8
96.8
98.4
10
4
0
3
9
13
98.5
94
78
85
95.6
93
99
95
0
3
3
13
10
10
35
5
15
3
27
4.2
65
15
2
4
3
3
11
9
10
10
98.5
48.5
45
45
97
7
45
42
97.6
30
45
43.8
99.4
67
51
57
10
35
21
29.4
45
60 More than 60
>= 45 & < 60
>= 29.4 & < 45
>=21 & < 29.4
< 21
35.0
3
4
10
8
12
10
1
5
7.6
10
43.2
10
90 More than 90
15 More than 15
>= 43.2 & < 90

>= 10 & < 15
>= 7.6 & < 43.2

>= 10 & < 10
>=1 & < 7.6

>=5 & < 10
<1
<5
12.0
10.0
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measure 2007 Data
More than %
>= % & < %
110 More than 110 >= 65 & < 110
30 More than 30 >= 15 & < 30
>= 97% & <
100 Less than 97% 97.6%
110 More than 110 >= 67 & < 110
60 More than 60 >= 51 & < 60
75 More than 75 >= 57 & < 75
E. LIFE SCIENCES
Major
Opportunity
Percentiles
Valid
Missing
Median
20
40
60
% On Time Shipments
21
99
95.4
19
24
12
24
Perfect Order Index
12
11
96
93.8
95
97.8

Orders)
Lines Received & Put Away per Hour
10
13
0.5
2.4
5.8 More than 5.8%
13
17
9
11
10
6
14
12
5
6
6
30
0.58
1.3
3
4.4
4.68
5
3
20
5.8
11
8
55.2

Documents
16
92.5
86.2
13
10
98
93.2
96.2
98.2
14
90
85
90
94
% Fill Rate - line
15
98
91
97.08
98
% Fill Rate - order

14
17
15
9
5
9
6
8
14
18
96.5
50
10
120
12
90
13
5
8
1.8
96
42.6
8
55
7.8
97
58
19.2
150
12

Sold
13
10
2.3
1.94
3.5
15
1.8
2.6
5.28
Inventory Shrinkage as a %age of Total Inventory

14
9
9
14
0.325 0.0045
0.78
0.3
0.01
0.7
0.9
1.3
19
85
79
80
90
15
97
89.2
95
98.2
18
5 98.865
96.8 98.144
99.5
18
98.5
96.2
98
99.1
Honeycomb %age
15
87
64
84.6
89.4
17
0.035
0.004
0.018
0.24
11
12
55.56
36.4
50
72
12
11
9.75
2.2
5.4
13.7
99 99.26
90 95.24
Disadvantage
Typical
Advantage
>= 95.4% & <

99%
>= 99% & <

99.26%
>=99.26% & < 99.9%
>= 99.9%
99.0
>= 24 & < 48

>= 93.8% & <
95%
>= 5% & <
5.8%
>= 5.8% & <
15%
>= 11 & < 25.6
>= 3 & < 3
>= 4.4 & < 20
>= 12 & < 24

>= 95% & <
97.8%
>= 2.4% & <
5%
>= 4.68% & <
5.8%
>= 5 & < 11
>= 3 & < 8
>= 20 & < 55.2
>=3 & < 12
<3
24.0
>=97.8% & < 99.6%
>= 99.6%
96.0
>=0.5% & < 2.4%
< 0.5%
4.0
>=0.58% & < 4.68%

>=1.3 & < 5
>= 8 & < 10
>= 55.2 & < 130
< 0.58%
< 1.3
>= 10
>= 130
5.0
6.0
6.0
30.0
>=95.24% & < 98.9%
>= 98.9%
92.5
>=98.2% & < 99.58%
>= 99.58%
98.0
>=94% & < 98.7%
>= 98.7%
90.0
>=98% & < 99.72%
>= 99.72%
98.0
>=97% & < 99.96%

>= 58 & < 154.74
>= 19.2 & < 54
>= 150 & < 325
>= 12 & < 38.4
>= 99.96%
>= 154.74
>= 54
>= 325
>= 38.4
96.5
50.0
10.0
120.0
12.0
>=1% & < 1.94%
< 1%
2.3
>=1.8% & < 2.6%
< 1.8%
4.0
>=0.0045% & < 0.01%

>=0.3 & < 0.7
< 0.0045%
< 0.3
0.3
0.8
>=90% & < 96.43%
>= 96.43%
85.0
>=98.2% & < 100%
>= 100%
97.0
>=99.5% & < 99.952%
>= 99.952%
98.9
>=99.1% & < 99.76%
>= 99.76%
98.5
>=89.4% & < 91.6%
>= 91.6%
87.0
>=0.004 & < 0.018
< 0.004
>=72% & < 83%
>= 83%
>=2.2% & < 5.4%
< 2.2%
Best in Class
Median
80

48 More than 48
15
25.6
10
130
More than 15%

More than 25.6
Less than 3
Less than 4.4
>= 86.2% & <

90%
>= 93.2% & <
99.58 Less than 93.2% 96.2%
>= 85% & <
90%
98.7 Less than 85%
>= 91% & <
97.08%
99.72 Less than 91%
>= 90% & <
96%
99.96 Less than 90%
>= 13 & < 42.6
154.74 Less than 13
>= 5 & < 8
54 Less than 5
>= 8 & < 55
325 Less than 8
>= 1.8 & < 7.8
38.4 Less than 1.8
>= 3.5% & <
7%
7 More than 7%
>= 5.28% & <
14.6 More than 14.6% 14.6%
>= 0.9% & <
2%
2 More than 2%
>= 1.3 & < 2.95
2.95 More than 2.95
>= 79% & <
80%
96.43 Less than 79%
>= 89.2% & <
100 Less than 89.2% 95%
>= 96.8% & <
99.952 Less than 96.8% 98.144%
>= 96.2% & <
99.76 Less than 96.2% 98%
>= 64% & <
84.6%
91.6 Less than 64%
2.8 More than 2.8

83 Less than 36.4%
29 More than 29%
>= 90% & <

95.24%
>= 96.2% & <
98.2%
>= 90% & <
94%
>= 97.08% & <
98%
>= 96% & <
97%
>= 42.6 & < 58
>= 8 & < 19.2
>= 55 & < 150
>= 7.8 & < 12
>= 1.94% & <
3.5%
>= 2.6% & <
5.28%
>= 0.01% & <
0.9%
>= 0.7 & < 1.3
>= 80% & <
90%
>= 95% & <
98.2%
>= 98.144% & <
99.5%
>= 98% & <
99.1%
>= 84.6% & <
89.4%
>= 0.018 & <
>= 0.24 & < 2.8 0.24
>= 36.4% & < >= 50% & <
50%
72%
>= 13.7% & < >= 5.4% & <
29%
13.7%
0.0
55.6
9.8
E. LIFE SCIENCES
Major
Opportunity
Percentiles
Valid
Missing
Median
20
40
60
>= 69.8% & <

85%
>= 95% & <
Less than 95%
96%
>= 91.2% & <
Less than 91.2% 95%
>= 97% & <
Less than 97%
98%
>= 95% & <
Less than 95%
98.6%
>= 88% & <
Less than 88%
96.2%
>= 96% & <
Less than 96%
97.2%
>= 2% & <
More than 3.8% 3.8%
>= 43.4 & <
More than 59.8 59.8
More than 4.94
>= 3.8 & < 4.94
>= 90% & <
Less than 90%
95%
>= 49.8 & <
More than 83.8 83.8
More than 76.8
>= 54 & < 76.8
More than 100
>= 76 & < 100
>= 114.4 & <
More than 162
162
>= 59.6 & <
More than 87.6 87.6
More than 22.32 >= 8 & < 22.32
15
87.5
69.8
85
92
19
97
95
96
98
99.5
21
96
91.2
95
98
98.9

% of Orders Sent With Correct Documentation 2007
19
98
97
98
99
99.75
18
99
95
98.6
99.5
99.91
12
11
97
88
96.2
97.8
99
20
98
96
97.2
98
98
16
1.8
3.8
10
12
13
11
38.5
2.5
22.2
1.18
31.2
1.6
43.4
3.8
59.8
4.94
19
95
90
95
95
97

Days Payable
5
7
3
18
16
20
36
50
60
21.4
30
2
30.6
38
36.8
49.8
54
76
83.8
76.8
100

% of overtime hours
16
92
21.6
90.4 114.4
162
13 54.775
6
8
22.2
5
Days of Supply (forward coverage)

Order Cycle Time
10
5
43.02
6.2
59.6
8
Disadvantage
Typical
Advantage
Best in Class
Median
80
87.6
22.32
>= 85% & <

92%
>= 96% & <
98%
>= 95% & <
98%
>= 98% & <
99%
>= 98.6% & <
99.5%
>= 96.2% & <
97.8%
>= 97.2% & <
98%
>= 2% & < 2%
>= 31.2 & <
43.4
>= 1.6 & < 3.8
>= 95% & <
95%
>= 30.6 & <
49.8
>= 38 & < 54
>= 36.8 & < 76
>= 90.4 & <
114.4
>= 43.02 & <
59.6
>= 6.2 & < 8
>=92% & < 95.4%
>= 95.4%
87.5
>=98% & < 99.5%
>= 99.5%
97.0
>=98% & < 98.9%
>= 98.9%
96.0
>=99% & < 99.75%
>= 99.75%
98.0
>=99.5% & < 99.91%
>= 99.91%
99.0
>=97.8% & < 99%
>= 99%
97.0
>=98% & < 98%
>= 98%
98.0
>=1.8% & < 2%
< 1.8%
2.0
>=22.2 & < 31.2

>=1.18 & < 1.6
< 22.2
< 1.18
38.5
2.5
>=95% & < 97%
>= 97%
95.0
>=21.4 & < 30.6

>=30 & < 38
>=2 & < 36.8
< 21.4
< 30
<2
36.0
50.0
60.0
>=21.6 & < 90.4
< 21.6
92.0
>=22.2 & < 43.02

>=5 & < 6.2
< 22.2
<5
54.8
8.0
F. 3PLs
Percentiles
Disadvantage
Typical
Advantage
Best in Class
Median
20
40
60
39
98.7
96
98.02
99
99.8 Less than 96%
>= 96% & < 98.02%
>= 98.02% & < 99% >=99% & < 99.8%
>= 99.8%
98.7
33
15
24
7.6
24
24
36.8 More than 36.8
22 97.495
88.8
95.24
98.2
>=7.6 & < 24

>=98.2% & <
99.86%
24.0
26
>= 24 & < 24

>= 95.24% & <
98.2%
< 7.6
Perfect Order Index

Out)
% Backorders (Back Orders as a %
of Total Orders)
>= 24 & < 36.8

>= 88.8% & <
95.24%
>= 99.86%
97.5
12
36
0.0002
4.6
9 More than 9%
>= 4.6% & < 9%
>= 3% & < 4.6%
>=0.0002% & < 3% < 0.0002%
3.0
22
26
13
26
22
35
2.5
12
4
0.1236
2.9
2
2
7.6
3.28
5
14.4
8.8
8.478 More than 8.478%

24 More than 24
42.84 Less than 2
>= 5% & < 8.478%

>= 14.4 & < 24
>= 2 & < 3.28
>= 2% & < 5%

>= 7.6 & < 14.4
>= 3.28 & < 8.8
>=0.1236% & < 2% < 0.1236%

>=2.9 & < 7.6
< 2.9
>= 8.8 & < 42.84
>= 42.84
2.5
12.0
4.0

Correct Documents
Damage Free
Time
20
28
23
17
51.2
107.2 Less than 6
>= 6 & < 17
>= 17 & < 51.2
>= 51.2 & < 107.2
>= 107.2
23.0
26
22 95.525
85
95
98
>= 95% & < 98%
>=98% & < 99%
>= 99%
95.5
27
21
96
90.656
95.1
98
>= 99%
96.0
23
25
95
84
93.8
97.4
>= 98.48%
95.0
% Fill Rate - line

% Fill Rate - order
27
24
20
15
12
17
21
24
28
33
36
31
98.5
98.55
43.5
16
55
22
92.06
97.84
94
98
11.824
32.56
6.4 12.936
24.82
48.4
3
18
98.94
99
48.6
21.2
92
25
>= 99.54%
>= 99.8%
>= 92
>= 25
>= 327.6
>= 35.4
98.5
98.6
43.5
16.0
55.0
22.0

Distribution Costs as a %age of Cost
of Goods Sold
Total Inventory
Used
units)
17
31
2.8
6.24
7.9
40
15.75
4.386
11.52
17.9
34
15
14
33
0.06
1.12
0.0045
0.3512
0.04
0.76
0.3
1.812
39
37
9
11
85
96
75
85
85
95
89
97.8
40
99.5
97
99
36
12
99.4
97
Honeycomb %age
Damage
15
33
80
70.72
75
86.68
12
24
36
24
0.125
67.5
0.000032
33
0.042
62
0.44
75
3 More than 3
92.35 Less than 33%
33
15
15
5.448
15
20.8
36.24 More than 36.24%
% On Time Shipments
Order Cycle Time (Average Time
from Order Placement to Shipment) hours
Valid
Major Opportunity
Missing
Median
80
99.86 Less than 88.8%
>= 85% & < 95%

>= 90.656% & <
99 Less than 90.656% 95.1%
99 Less than 85%
>=98% & < 99%

>=97.4% & <
>= 84% & < 93.8%
>= 93.8% & < 97.4% 98.48%
98.48 Less than 84%
>= 92.06% & <
>= 97.84% & <
>=98.94% & <
97.84%
98.94%
99.54%
99.54 Less than 92.06%
>= 94% & < 98%
>= 98% & < 99%
>=99% & < 99.8%
99.8 Less than 94%
>= 11.824 & < 32.56 >= 32.56 & < 48.6
>= 48.6 & < 92
92 Less than 11.824
>= 6.4 & < 12.936
>= 12.936 & < 21.2 >= 21.2 & < 25
25 Less than 6.4
>= 24.82 & < 48.4
>= 48.4 & < 92
>= 92 & < 327.6
327.6 Less than 24.82
>= 3 & < 18
>= 18 & < 25
>= 25 & < 35.4
35.4 Less than 3
>= 7.9% & <
>= 6.24% & < 7.9% >=2.8% & < 6.24%
15.268 More than 15.268% 15.268%
>= 11.52% & <
>=4.386% & <
>= 17.9% & < 34%
17.9%
11.52%
34 More than 34%
>=0.0045% & <
>= 0.3% & < 1%
>= 0.04% & < 0.3% 0.04%
1 More than 1%
>= 1.812 & < 65.2
>= 0.76 & < 1.812
>=0.3512 & < 0.76
65.2 More than 65.2
90 Less than 75%
100 Less than 85%
>= 75% & < 85%

>= 85% & < 95%
99.66 99.926 Less than 97%
>= 97% & < 99%
98.94 99.552
Copyright 2007, WERC and Supply Chain Visions. All rights reserved. DC Measures 2007 Data
99.9 Less than 97%
>= 97% & < 98.94%
89.6 Less than 70.72%
>= 70.72% & < 75%

>= 0.44 & < 3
>= 33% & < 62%
>= 20.8% & <
36.24%
>= 95.1% & < 98%
>= 85% & < 89%

>= 95% & < 97.8%
>=89% & < 90%

>=97.8% & < 100%
>=99.66% & <
>= 99% & < 99.66% 99.926%
>= 98.94% & <
>=99.552% & <
99.552%
99.9%
>=86.68% & <
>= 75% & < 86.68% 89.6%
>=0.000032 & <
>= 0.042 & < 0.44
0.042
>= 62% & < 75%
>=75% & < 92.35%
>= 15% & < 20.8%
< 2.8%
7.0
< 4.386%
15.8
< 0.0045%
< 0.3512
0.1
1.1
>= 90%
>= 100%
85.0
96.0
>= 99.926%
99.5
>= 99.9%
99.4
>= 89.6%
80.0
< 0.000032
>= 92.35%
0.1
67.5
>=5.448% & < 15% < 5.448%
15.0
F. 3PLs
Percentiles
Valid
Missing
Median
20
40
60
80
97.72
98.2
87.72
99
99

% of Orders Delivered On Time
% of Orders Shipped Complete
20
43
40
28
5
8
81.8
98.7
99
74.2
95
93

38
10
99.45
97.36
37
11
99.89
99
99.5

Product)
Order Cycle Time
20
6
28
99
42 93.125
95.66
82.8
7
14
21
41
34
27
0.5
19.5
2

Days Payable
4
9
10
9
44
39
38
39
9
30

on hand - performance
% of overtime hours
Major Opportunity
Disadvantage

99.62 Less than 95%
99.9 Less than 93%
>= 74.2% & < 80%

>= 95% & < 97.72%
>= 93% & < 98.2%
>= 97.36% & < 99%
99.9
100 Less than 99%
98.5
91
99
95.4
99.9 Less than 95.66%

100 Less than 82.8%
>= 99% & < 99.5%

>= 95.66% & <
98.5%
>= 82.8% & < 91%
0.0308
5
1
0.26
16
2
2.5
28
3
87.84
28
30
43
60
16
18
18
80
20
30
42
95.68
45
30.6
45
45
21
14
18.2
30.6
39
23
28
10
6
5
18
8.4
60
10.6
Advantage
Best in Class
Median
80
99 99.846
Typical
>= 80% & < 87.72%

>= 97.72% & < 99%
>= 98.2% & < 99%
>= 99% & <
99.846%
>=87.72% & <

92.8%
>=99% & < 99.62%
>=99% & < 99.9%
>=99.846% & <
100%
>= 92.8%
>= 99.62%
>= 99.9%
81.8
98.7
99.0
>= 100%
99.5
>= 99.5% & < 99.9% >=99.9% & < 100% >= 100%
99.9
>= 98.5% & < 99%

>= 91% & < 95.4%
>= 99.9%
>= 100%
99.0
93.1
< 0.0308%
<5
<1
0.5
19.5
2.0
>= 100%
< 16
< 18
< 18
87.8
28.0
30.0
43.0
>= 60% & < 80%

>= 45 & < 60
>= 30.6 & < 46.6
>= 45 & < 46
>=99% & < 99.9%

>=95.4% & < 100%
>=0.0308% & <
>= 0.26% & < 2.5% 0.26%
>= 16 & < 28
>=5 & < 16
>= 2 & < 3
>=1 & < 2
>=95.68% & <
>= 80% & < 95.68% 100%
>= 20 & < 45
>=16 & < 20
>= 30 & < 30.6
>=18 & < 30
>= 42 & < 45
>=18 & < 42
45 More than 45
>= 30.6 & < 45
>= 18.2 & < 30.6
>=14 & < 18.2
< 14
21.0
90 More than 90
15 More than 15
>= 60 & < 90

>= 10.6 & < 15
>= 18 & < 60

>= 8.4 & < 10.6
>=6 & < 18

>=5 & < 8.4
<6
<5
28.0
10.0
8 More than 8%
55 More than 55
11.44 More than 11.44
100
60
46.6
46
Less than 60%

More than 60
More than 46.6
More than 46
>= 2.5% & < 8%

>= 28 & < 55
>= 3 & < 11.44
G. MANUFACTURING
Percentiles
Valid Missing Median
80
Major
Opportunity
20
40
60
91.7
95
98
99 Less than 91.7%
10.08
27.2
48
72 More than 72
85 93.88
0.08
1
96
2.8
99 Less than 85%

4.2 More than 4.2%
% On Time Shipments
124
30 96.65
108
46
36
Perfect Order Index

Orders)
65
52
89
102
95
2
83
76
41
71
78
113
4
8
6

Documents
58
96
17.8
70
68
84
86
98
98
90
95
95
98
98
98
65
89
94.1
89.84
90
95
% Fill Rate - line
87
67
97
92.6
96
97.5
% Fill Rate - order

86
79
48
68
95
75
35
106 16.45
90 94.68
14
26
4 11.2
97.42
45
25

43
27
111
127
130
10
34.942
5

Sold
75
79
2.512

97
74
57
80
85
95

113
106
41
48
98.7
99.3
95.16
98
98
99
99
99.6
99.8 Less than 95.16%

99.9 Less than 98%
Honeycomb %age
15
13
139
141
85
1
58.08
0.00087
78.2
0.13
88
1
91.8 Less than 58.08%

2.6 More than 2.6
35
119
70
41
66.4
80
90 Less than 41%
77
77
10
12.9
37
117
85
77.24
82
86.52
25
64
50
129
10
90
0.5
104 0.815
0.926
3
1.32
3
5
4
5
12
9.28
8 More than 8%
24 More than 24
21.2 Less than 1.32
8.944 13.68
21.52
86.4 175.76
8
14.4
4
5.92
5.02
9.4
0.01 0.35
0.196 0.512
12
1
1.352
77.2 82.86
90
95
85.24
98.5
Copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures Data 2007
Disadvantage
21.38 More than 21.38%

95 Less than 77.24%
Best
in Class
Median
>= 95% & < 98%
>=98% & < 99%
>= 99%
96.7
>= 48 & < 72

>= 85% & <
93.88%
>= 2.8% & < 4.2%
>= 27.2 & < 48

>= 93.88% & <
96%
>= 1% & < 2.8%
>=10.08 & < 27.2
< 10.08
36.0
>=96% & < 99%

>=0.08% & < 1%
>= 99%
< 0.08%
95.0
2.0
>= 5% & < 8%

>= 12 & < 24
>= 1.32 & < 4
>= 8.944 & <
13.68
>= 3% & < 5%

>= 5 & < 12
>= 4 & < 9.28
>=0.926% & < 3%

>=3 & < 5
>= 9.28 & < 21.2
< 0.926%
<3
>= 21.2
4.0
8.0
6.0
>= 13.68 & < 21.52 >= 21.52 & < 48.4
>= 48.4
17.8
>= 95% & < 98%

>= 98% & < 98%
>=98% & < 99%

>=98% & < 99%
>= 99%
>= 99%
98.0
98.0
>= 90% & < 95%
>=95% & < 98.16%
>= 98.16%
94.1
>= 96% & < 97.5%

>= 94.68% & <
97.42%
>= 26 & < 45
>= 11.2 & < 25
>=97.5% & < 99.08%
>= 99.08%
97.0
>=97.42% & < 99%

>= 45 & < 80
>= 25 & < 70
>= 175.76 & <
>= 86.4 & < 175.76 357.48
>= 8 & < 14.4
>= 14.4 & < 35.4
>= 99%
>= 80
>= 70
95.0
35.0
16.5
>= 4% & < 5.92%
>=2.512% & < 4%
< 2.512%
5.0
>= 9.4% & < 12%

>= 0.35% & < 1%
>= 0.512 & < 1.352
>= 82.86% & <
85.24%
>= 95% & < 98.5%
>=5.02% & < 9.4%

>=0.01% & < 0.35%
>=0.196 & < 0.512
>=85.24% & <
94.52%
>=98.5% & < 100%
< 5.02%
< 0.01%
< 0.196
10.0
0.5
0.8
>= 94.52%
>= 100%
85.0
95.0
>= 98% & < 99% >=99% & < 99.8%

>= 99% & < 99.6% >=99.6% & < 99.9%
>= 99.8%
>= 99.9%
98.7
99.3
>= 78.2% & < 88% >=88% & < 91.8%

>= 0.13 & < 1
>=0.00087 & < 0.13
>= 91.8%
< 0.00087
85.0
1.0
>= 66.4% & < 80% >=80% & < 90%
>= 90%
70.0
>= 5% & < 12.9%

>= 82% & <
86.52%
>=1% & < 5%
< 1%
10.0
>=86.52% & < 95%
>= 95%
85.0
>= 90% & < 95%

>= 95% & < 98%
>= 89.84% & <
98.16 Less than 89.84% 90%
>= 92.6% & <
96%
99.08 Less than 92.6%
>= 90% & <
94.68%
99 Less than 90%
>= 14 & < 26
80 Less than 14
>= 4 & < 11.2
70 Less than 4
>= 34.942 & <
357.48 Less than 34.942 86.4
>= 5 & < 8
35.4 Less than 5
>= 5.92% & <
9.9%
9.9 More than 9.9%
94.52 Less than 77.2%

100 Less than 90%
Advantage
>= 91.7% & <

95%
99 Less than 90%

99 Less than 95%
28 More than 28%

2 More than 2%
4 More than 4
Typical
>= 12% & < 28%

>= 1% & < 2%
>= 1.352 & < 4
>= 77.2% & <
82.86%
>= 90% & < 95%
>= 95.16% & <
98%
>= 98% & < 99%
>= 58.08% & <
78.2%
>= 1 & < 2.6
>= 41% & <
66.4%
>= 12.9% & <
21.38%
>= 77.24% & <
82%
>= 357.48
>= 35.4
130.0
10.0
G. MANUFACTURING
7. % of Orders Delivered On Time - 2007
Percentiles
20
40
60
80
98.22
99
99.63
99.98
133
124
109
109
21
30
45
45
95
96.9
99
99
91.7
92
95
98
95
95
98
99
96.08
98
99
99.5
67
87
97
90.18
95
98

Order Cycle Time
21
31
60
82
133
123
94
72
99
0.85
35.5
3.1
90
0.16
15.2
2
98.8
0.7
30
3
99.9
1
43.8
5

Days Payable
% of overtime hours
11
51
32
32
30
143
103
122
122
124
97
42
42.5
34
30
88.4
14.7
30
22.44
14.8
96.6
30
35
31
23.2
98.12
53.2
45
40.8
33
49
134
105
118
30
9.25
12
4
27
7
40
10
Major
Opportunity
Disadvantage
Typical
Advantage
>= 91.7% & <

>= 95% & <
>=96.08% & <
95%
96.08%
98.22%
>= 92% & < 95% >= 95% & < 98% >=98% & < 99%
>= 95% & < 98% >= 98% & < 99% >=99% & < 99.63%
>= 98% & < 99% >= 99% & < 99.5% >=99.5% & < 99.98%
>= 90.18% & <
>= 95% & < 98% >=98% & < 99%
99 Less than 90.18% 95%
>= 90% & <
>= 98.8% & <
98.8%
99.9%
>=99.9% & < 100%
100 Less than 90%
>=0.16% & < 0.7%
3.12 More than 3.12% >= 1% & < 3.12% >= 0.7% & < 1%
>= 43.8 & < 61.6 >= 30 & < 43.8
>=15.2 & < 30
61.6 More than 61.6
>= 5 & < 7
>= 3 & < 5
>=2 & < 3
7 More than 7
>= 88.4% & <
>= 96.6% & <
96.6%
98.12%
>=98.12% & < 100%
100 Less than 88.4%
>= 53.2 & < 66.2 >= 30 & < 53.2
>=14.7 & < 30
66.2 More than 66.2
>= 45 & < 60
>= 35 & < 45
>=30 & < 35
60 More than 60
>= 40.8 & < 45.4 >= 31 & < 40.8
>=22.44 & < 31
45.4 More than 45.4
>= 33 & < 50
>= 23.2 & < 33
>=14.8 & < 23.2
50 More than 50
Less than 91.7%
Less than 92%
Less than 95%
Less than 98%
60 More than 60
15 More than 15
>= 40 & < 60

>= 10 & < 15
>= 27 & < 40

>= 7 & < 10
>=12 & < 27

>=4 & < 7
Best
in Class
Median
>= 98.22%
>= 99%
>= 99.63%
>= 99.98%
95.0
96.9
99.0
99.0
>= 99%
97.0
>= 100%
< 0.16%
< 15.2
<2
99.0
0.9
35.5
3.1
>= 100%
< 14.7
< 30
< 22.44
< 14.8
97.0
42.0
42.5
34.0
30.0
< 12
<4
30.0
9.3
H. OPS: FULL CASE PICKING
Percentiles
Valid
Missing
Median
20
40
60
Major
Opportunity
80
Disadvantage
Typical
Advantage
94 97.68
99 99.646 Less than 94%
>= 97.68% & <

>= 94% & < 97.68% 99%
>=99% & <

99.646%
24
18
24
36
72 More than 72
>= 36 & < 72
94
97
85.16
95
98
99.52 Less than 85.16%
>=18 & < 24

>=98% & <
99.52%
28
104
0.5
0.01
0.2
3.2 More than 3.2%
>= 1% & < 3.2%
37
40
19
23
95
92
113
109
2
12
4
35
0.088
5.2
1
9.4
1.55
8.6
3
25.6
3.4
24
4
47
10
24
22
122
>= 3.4% & < 10%

>= 24 & < 24
>= 1 & < 3
>= 9.4 & < 25.6
41
91
98
90.8
96.8
99
42
35
90
97
98.9
95
95
87
98
95
99
96.6
% Fill Rate - line
47
85
98.8
95.42
98
% Fill Rate - order

39
34
22
39
13
93
98
110
93
119
98
46.5
23.8636364
112
12

Distribution Costs as a %age of Cost of
Goods Sold
Inventory Shrinkage as a %age of Total
Inventory
35
97
3.4
123
7.71
35
27
97
105
0.04
0.6
42
90
85.45
80
85
36
96
97
90.72
95.8
47
85
99.1
43
89
99
Honeycomb %age
125
87.8
123
0.15 0.00002
0.01
0.5
1 More than 1
17
34
115
98
68
15.5
61.2
11.5
77.2
25
83.98 Less than 35%

35 More than 35%
% On Time Shipments
72
60
98.5
51
81
Perfect Order Index
38

Total Orders)
Correct Documents
% of Supplier Orders Received Damage
Free

3.5
7.5
4.88
9
0.0045 0.016 0.05

0.15 0.444 1.126
98.6
99 99.27
62.04 73.56 88.76
35
5
Copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures 2007 Data
99.6
400
74
274
39.8
Less than 93.6%

Less than 17
Less than 9.16
Less than 46
Less than 2.56
9 More than 9%
30 More than 30%
4.812 More than 4.812
>= 85.16% & < 95% >= 95% & < 98%
>= 0.2% & < 1%
>=0.01% & < 0.2%

>=0.088% & <
>= 1.55% & < 3.4% 1.55%
>= 8.6 & < 24
>=5.2 & < 8.6
>= 3 & < 4
>= 4 & < 22
>= 25.6 & < 47
>= 47 & < 122
>= 99.646%
< 18
>= 99.52%
< 0.01%
< 0.088%
< 5.2
>= 22
>= 122
>= 90.8% & < 96.8% >= 96.8% & < 99% >=99% & < 99.5%
>=99% & <
>= 95% & < 98%
>= 98% & < 99% 99.12%
>= 87% & < 95%
>= 95% & < 96.6% >=96.6% & < 99%
>=99% & <
>= 95.42% & < 98% >= 98% & < 99% 99.252%
>= 97.5% & <
>=98.9% & <
>= 93.6% & < 97.5% 98.9%
99.6%
>= 17 & < 38
>= 38 & < 56
>= 56 & < 400
>= 9.16 & < 20
>= 20 & < 25
>= 25 & < 74
>= 46 & < 93.36
>= 93.36 & < 138.5 >= 138.5 & < 274
>= 2.56 & < 8.48
>= 8.48 & < 23.2
>= 23.2 & < 39.8
>= 2.792% & <
>=1.246% & <
>= 4.88% & < 9%
4.88%
2.792%
< 1.246%
>= 9% & < 30%
< 3.5%
>= 7.5% & < 9%

>= 0.016% & <
>= 0.05% & < 0.48% 0.05%
>= 1.126 & < 4.812 >= 0.444 & < 1.126
>= 80% & < 85%

>= 90.72% & <
100 Less than 90.72% 95.8%
>= 96.6% & <
98.54%
89.8 96.172 Less than 80%
96.6 98.54 99.68

98
99.12 Less than 95%

99 Less than 87%
99 99.252 Less than 95.42%
93.6 97.5 98.9

17
38
56
9.16
20
25
46 93.36 138.5
2.56 8.48 23.2
1.246 2.792
More than 10%

More than 24
Less than 1
Less than 9.4
>= 24 & < 36
Best
in Class
>= 98% & < 99%

>= 62.04% & <
91.6 Less than 62.04% 73.56%
99.82 Less than 98%
>= 0.5 & < 1

>= 35% & < 61.2%
>= 25% & < 35%
>=3.5% & < 7.5%

>=0.0045% & <
0.016%
>=0.15 & < 0.444
>=89.8% & <
>= 85% & < 89.8% 96.172%
>= 95.8% & <
>=98.6% & <
98.6%
100%
>= 98.54% & <
>=99.68% & <
99.68%
99.9%
>= 99% & <
>=99.27% & <
99.27%
99.82%
>= 73.56% & <
>=88.76% & <
88.76%
91.6%
>=0.00002 & <
>= 0.01 & < 0.5
0.01
>= 61.2% & <
>=77.2% & <
77.2%
83.98%
>= 11.5% & < 25% >=5% & < 11.5%
>= 99.5%
>= 99.12%
>= 99%
>= 99.252%
>= 99.6%
>= 400
>= 74
>= 274
>= 39.8
< 0.0045%
< 0.15
>= 96.172%
>= 100%
>= 99.9%
>= 99.82%
>= 91.6%
< 0.00002
>= 83.98%
< 5%
H. OPS: FULL CASE PICKING
Percentiles
Valid
Missing
Median
20
40
60

17
53
115
79
85
97.6

51
44
81
88
98.5
99
95
98
98
99
99
99
47
85
99
98.12
99
99.6
20
112
98.85
95.2 98.32
99
125
99
11
20
30
4
12
11
10
121
112
102
128
120
121
122
1
29
3
89.5
43.5
45
41
125
17
83
115
49

Order Cycle Time
Days Payable
Days of finished goods inventory on hand
- performance
% of overtime hours
79.8 84.76
93
96
93.6
86.6
98
80
Major
Opportunity
Disadvantage
Advantage
>=86.6% & <

95.8%
>=98% & < 99%
>=99% & <
>= 95% & < 98%
>= 98% & < 99% 99.36%
99.36 Less than 95%
>= 98% & < 99%
>= 99% & < 99% >=99% & < 99.9%
99.9 Less than 98%
>=99.6% & <
99.932 Less than 98.12% >= 98.12% & < 99% >= 99% & < 99.6% 99.932%
>= 95.2% & <
>= 98.32% & <
>=99% & <
98.32%
99%
99.72%
99.72 Less than 95.2%
>= 96.6% & <
>=99.8% & <
>= 93.6% & < 96.6% 99.8%
100%
100 Less than 93.6%
>= 0.194% & <
>=0.01% & <
>= 1.2% & < 2%
1.2%
0.194%
2 More than 2%
>= 40.6 & < 55.8
>= 23.46 & < 40.6 >=16.6 & < 23.46
55.8 More than 55.8
>= 4 & < 6.6
>= 2.4 & < 4
>=1.34 & < 2.4
6.6 More than 6.6
>= 81% & < 89%
>= 89% & < 90% >=90% & < 95%
95 Less than 81%
>= 52.2 & < 57.6
>= 30 & < 52.2
>=17.2 & < 30
57.6 More than 57.6
>= 47.6 & < 60
>= 34.2 & < 47.6
>=30 & < 34.2
60 More than 60
>= 42.2 & < 46.6
>= 38 & < 42.2
>=24.6 & < 38
46.6 More than 46.6
99 Less than 93%
>= 79.8% & <

84.76%
>= 93% & < 96%
Typical
>= 84.76% & <

86.6%
>= 96% & < 98%
Best
in Class
>= 95.8%
>= 99%
>= 99.36%
>= 99.9%
>= 99.932%
>= 99.72%
96.6
99.8
0.01 0.194
16.6 23.46
1.34
2.4
81
89
17.2
30
30 34.2
24.6
38
1.2
40.6
4
90
52.2
47.6
42.2
50
20.2
42
83.6
144 More than 144
>= 83.6 & < 144
>= 42 & < 83.6
>=20.2 & < 42
< 20.2
50
10
13.5
4
32.4
7.68
58.8
10
90 More than 90
14 More than 14
>= 58.8 & < 90

>= 10 & < 14
>= 32.4 & < 58.8

>= 7.68 & < 10
>=13.5 & < 32.4

>=4 & < 7.68
< 13.5
<4
Copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures 2007 Data
>= 100%
< 0.01%
< 16.6
< 1.34
>= 95%
< 17.2
< 30
< 24.6
I. OPERATIONS: BROKEN CASE PICKING
Percentiles
Valid Missing
% On Time Shipments
Perfect Order Index
Orders)
Documents
% Fill Rate - line
% Fill Rate - order
Sold
Honeycomb %age
Median
20
40
Major Opportunity
Disadvantage
Typical
Advantage
Best in Class
60
80
137
123
99
95
98
99.5
99.9 Less than 95%
>= 95% & < 98%
>= 98% & < 99.5%
113
77
54
147
183
206
24
98
2
4 23.2
95 97.24
0.5
2
24
99
3
48 More than 48
99.8 Less than 95%
5 More than 5%
>= 24 & < 48

>= 95% & < 97.24%
>= 3% & < 5%
>= 23.2 & < 24

>=4 & < 23.2
>= 97.24% & < 99% >=99% & < 99.8%
>= 2% & < 3%
>=0.5% & < 2%
<4
>= 99.8%
< 0.5%
96
103
43
86
164
157
217
174
4.25
12
10
18.5
0.5
5
4
7.4
3
8
8.66
15
5
20.8
10
24.2
>= 5% & < 10%

>= 20.8 & < 24
>= 4 & < 8.66
>= 7.4 & < 15
>= 3% & < 5%

>= 8 & < 20.8
>= 8.66 & < 10
>= 15 & < 24.2
< 0.5%
<5
>= 24.2
>= 60
83
177
95
80.8
95
97.04
98.52 Less than 80.8%
>= 80.8% & < 95%
80
73
180
187
98
92.8
95
82
98
90
98.86
95
99.36 Less than 95%

98 Less than 82%
>= 95% & < 98%

>= 82% & < 90%
>= 90.826% & <
96.1%
>= 92.64% & < 97%
>= 15.36 & < 42.6
>= 5.48 & < 12.1
>= 9.496 & < 25.68
>= 0.92 & < 2.6
>= 6% & < 12.6%
10
24
24.2
60
More than 10%

More than 24
Less than 4
Less than 7.4
157
98 90.826 96.1
179
98 92.64
97
163
57 15.36 42.6
188
20
5.48 12.1
230 30.755
9.496 25.68
247
4
0.92
2.6
199
4.6
2.16
3.3
98.7 99.848 Less than 90.826%

99
99.9 Less than 92.64%
65.8
152 Less than 15.36
26.88
93.2 Less than 5.48
50
118 Less than 9.496
5
29 Less than 0.92
6
21
59
33
74
60
84
239
201
227
186
200
176
6.36
1
1.22
85
96.5
98.45
1.08 4.88
0.01
0.5
0.15 0.894
75
80
85
95
95.3
98
10.6
1
1.434
85
98.42
99
33
1.5
4.064
97
100
99.9
More than 33%

More than 1.5%
More than 4.064
Less than 75%
Less than 85%
Less than 95.3%
90
12
9
37
170 99.515
248
77.5
251
0.05
223
65
98.06 99.22
64.4
75
0 0.05
38 59.6
99.7
84
0.1
67
99.9
97
2.6
80.8
Less than 98.06%

Less than 64.4%
More than 2.6
Less than 38%
70
190
15
2.16
32
228
85
75.6
96
91
84
83
32
164
169
176
177
228
13
18
32
247
242
228
103
81
97
72
30
13
61
10 19.804
80.4
86.52
98
98
99
99.65
98.6
95 97.24
90
96
97
99
98
99
95
98
98.54
99
99
99.9
99
99.9
1
60
94 99.48
0.202 0.92
35
60
99.94
1.7
84.6
Copyright 2007, WERc Supply Chain Visions. All rights Reserved. DC Measures 2007 Data
27.24 More than 27.24%

92 Less than 75.6%
>= 10.6% & < 33%

>= 1% & < 1.5%
>= 1.434 & < 4.064
>= 75% & < 80%
>= 85% & < 95%
>= 95.3% & < 98%
>= 98.06% & <
99.22%
>= 64.4% & < 75%
>= 0.1 & < 2.6
>= 38% & < 59.6%
>= 19.804% & <
27.24%
>= 75.6% & < 80.4%
Less than 95%

Less than 90%
Less than 97%
Less than 98%
Less than 95%
>= 95% & < 97.24%

>= 90% & < 96%
>= 97% & < 99%
>= 98% & < 99%
>= 95% & < 98%
100 Less than 94%

5 More than 5%
114 More than 114
>= 94% & < 99.48%

>= 1.7% & < 5%
>= 84.6 & < 114
99.5
99.8
99.81
100
99.62
>=99.5% & < 99.9%
>=0.5% & < 3%

>=5 & < 8
>= 10 & < 24.2
>= 24.2 & < 60
>=97.04% & <
>= 95% & < 97.04% 98.52%
>=98.86% & <
>= 98% & < 98.86% 99.36%
>= 90% & < 95%
>=95% & < 98%
>= 96.1% & <
>=98.7% & <
98.7%
99.848%
>= 97% & < 99%
>=99% & < 99.9%
>= 42.6 & < 65.8
>= 65.8 & < 152
>= 12.1 & < 26.88
>= 26.88 & < 93.2
>= 25.68 & < 50
>= 50 & < 118
>= 2.6 & < 5
>= 5 & < 29
>= 3.3% & < 6%
>=2.16% & < 3.3%
>= 4.88% & <
10.6%
>=1.08% & < 4.88%
>= 0.5% & < 1%
>=0.01% & < 0.5%
>= 0.894 & < 1.434 >=0.15 & < 0.894
>= 80% & < 85%
>=85% & < 97%
>= 95% & < 98.42% >=98.42% & < 100%
>= 98% & < 99%
>=99% & < 99.9%
>= 99.22% & <
99.7%
>=99.7% & < 99.9%
>= 75% & < 84%
>=84% & < 97%
>= 0.05 & < 0.1
>=0 & < 0.05
>= 59.6% & < 67% >=67% & < 80.8%
>= 10% & <
19.804%
>=2.16% & < 10%
>= 80.4% & <
86.52%
>=86.52% & < 92%
>= 97.24% & <
98.54%
>=98.54% & < 99.5%
>= 96% & < 99%
>=99% & < 99.8%
>= 99% & < 99%
>=99% & < 99.81%
>= 99% & < 99.9% >=99.9% & < 100%
>= 98% & < 99%
>=99% & < 99.62%
>= 99.48% & <
99.94%
>=99.94% & < 100%
>= 0.92% & < 1.7% >=0.202% & < 0.92%
>= 60 & < 84.6
>=35 & < 60
>= 99.9%
>= 98.52%
>= 99.36%
>= 98%
>= 99.848%
>= 99.9%
>= 152
>= 93.2
>= 118
>= 29
< 2.16%
< 1.08%
< 0.01%
< 0.15
>= 97%
>= 100%
>= 99.9%
>= 99.9%
>= 97%
<0
>= 80.8%
< 2.16%
>= 92%
>= 99.5%
>= 99.8%
>= 99.81%
>= 100%
>= 99.62%
>= 100%
< 0.202%
< 35
Order Cycle Time

Days Payable
% of overtime hours
42
8
24
18
16
8
218
252
236
242
244
252
2
97.5
60
45
36.5
52.5
18
157
242
117
58
6
1
93.6
30
30
30
28
2
97
60
42.2
31.8
41
3.8
98.24
60
45
40.4
70
12.7 50.82
3
5
60
7.86
Copyright 2007, WERc Supply Chain Visions. All rights Reserved. DC Measures 2007 Data
8.6
100
90
48.6
45.6
127.6
More than
8.59999999999999
Less than 93.6%
More than 90
More than 48.6
More than 45.6
More than 127.6
90 More than 90
11.26 More than 11.26
>= 3.8 & <

8.59999999999999
>= 93.6% & < 97%
>= 60 & < 90
>= 45 & < 48.6
>= 40.4 & < 45.6
>= 70 & < 127.6
>= 2 & < 3.8

>= 97% & < 98.24%
>= 60 & < 60
>= 42.2 & < 45
>= 31.8 & < 40.4
>= 41 & < 70
>=1 & < 2

>=98.24% & < 100%
>=30 & < 60
>=30 & < 42.2
>=30 & < 31.8
>=28 & < 41
<1
>= 100%
< 30
< 30
< 30
< 28
>= 60 & < 90

>= 7.86 & < 11.26
>= 50.82 & < 60

>= 5 & < 7.86
>=12.7 & < 50.82

>=3 & < 5
< 12.7
<3
J. OPS: FULL PALLET PICKING
N
Valid
Percentiles
Missing
Median
20
40
60
80
Major
Opportunity
Disadvantage
Typical
Advantage
Best
in Class
% On Time Shipments
68
67
97
92
96
98
99 Less than 92%
>= 92% & < 96%
>= 96% & < 98%
>=98% & < 99%
>= 99%
52
83
48
24
36
48
96 More than 96
>= 48 & < 96
>=24 & < 36
< 24
Perfect Order Index

Total Orders)
Correct Documents
Free
41
18
94
117
95
1.65
85.28 94.44 95.06

0.962
1.1 2.58
>=95.06% & < 98%

>=0.962% & < 1.1%
>= 98%
< 0.962%
20
24
9
16
115
111
126
119
2.3
4
3
18.5
0.28 1.46 4.08

1.5
4
6
1
2.1
4
8.8 11.85 23.44
>=0.28% & < 1.46%

>=1.5 & < 4
>= 4 & < 199
>= 23.44 & < 44
< 0.28%
< 1.5
>= 199
>= 44
25
110
98
88.8
97
30
27
105
108
98
95
95.08
88.28
98
94.2
% Fill Rate - line
22
113
98.05
95
% Fill Rate - order

38
16
14
23
28
97
119
121
112
107
97.45
17.5
5
250
18

Goods Sold
Inventory
26
109
6.4
11
124
10
30
25
52
41
105
110
83
94
0.3
0.7
85
97
44
91
99

Honeycomb %age
43
13
8
92
122
127
16
119
74

2007
28
16
53
50
43
107
119
82
85
92
11.65
85.3
96
97.5
99
98 Less than 85.28%

>= 85.28% & < 94.44%

>= 2.58% & < 3.48%
5
24
199
44
>= 4.08% & < 5%

>= 6 & < 24
>= 1 & < 2.1
>= 8.8 & < 11.85
>= 36 & < 48

>= 94.44% & <
95.06%
>= 1.1% & < 2.58%
>= 1.46% & <
4.08%
>= 4 & < 6
>= 2.1 & < 4
>= 11.85 & < 23.44
>= 88.8% & < 97%
>= 97% & < 99%
>=99% & < 99.84%
>= 99.84%
>= 95.08% & < 98%

>= 88.28% & < 94.2%
>= 98% & < 98%

95.8%
>= 97.6% & <
98.94%
>= 96.12% & <
98.2%
>= 14.32 & < 25.68
>= 4.4 & < 15.9
>= 249 & < 268.4
>= 13.8 & < 24.4
>= 5.552% & <
7.06%
>=98% & < 99%

>=95.8% & < 98.82%
>= 99%
>= 98.82%
>=98.94% & < 99.5%
>= 99.5%
>=98.2% & < 99.1%

>= 25.68 & < 55.2
>= 15.9 & < 60
>= 268.4 & < 447.4
>= 24.4 & < 35.2
>= 99.1%
>= 55.2
>= 60
>= 447.4
>= 35.2
>=3.76% & < 5.552%
< 3.76%
>=4.116% & < 5%

>=0.0045% & <
0.082%
>=0.22 & < 0.405
>=85% & < 89.82%
>=98% & < 100%
< 4.116%
>=99.23% & < 99.9%
>= 99.9%
>=99.5% & < 99.9%

>=89.2% & < 97.4%
>=0.00087 & < 0.032
>= 99.9%
>= 97.4%
< 0.00087
More than 5%
More than 24
Less than 1
Less than 8.8
99 99.84 Less than 88.8%

98
99 Less than 95.08%
95.8 98.82 Less than 88.28%
97.6 98.94
99.5 Less than 95%
94.36 96.12 98.2 99.1 Less than 94.36%

8.74 14.32 25.68 55.2 Less than 8.74
2.1
4.4 15.9
60 Less than 2.1
107.6
249 268.4 447.4 Less than 107.6
5.44 13.8 24.4 35.2 Less than 5.44
3.76 5.552
4.116
0.0045 0.082
0.22 0.405
78
85
91.2
95
97
>= 95% & < 97.6%

>= 94.36% & < 96.12%
>= 8.74 & < 14.32
>= 2.1 & < 4.4
>= 107.6 & < 249
>= 5.44 & < 13.8
7.06 11.14 More than 11.14% >= 7.06% & < 11.14%
10.4 15.66 More than 15.66% >= 10.4% & < 15.66%
0.5 1.94 More than 1.94%
0.99 7.438 More than 7.438
85 89.82 Less than 78%
98
100 Less than 91.2%
98.7 99.23
>= 0.5% & < 1.94%

>= 0.99 & < 7.438
>= 78% & < 85%
>= 91.2% & < 95%
99.9 Less than 97%
>= 97% & < 98.7%

97.4 Less than 60%
1.8 More than 1.8
>= 95.8% & < 98.24%

>= 60% & < 83%
>= 0.52 & < 1.8
28.6 67.12 78.16 93.08 Less than 28.6%
>= 28.6% & < 67.12%
99
95.8 98.24
88
60
83
0.12 0.00087 0.032
2
74.4
92
93.12
96.8
99.5
89.2
0.52
8.4 15.52
35
80
90 93.2
95 97.08
99
95
99 99.8
98 99.18 99.82
More than 35%

Less than 74.4%
Less than 92%
Less than 93.12%
Less than 96.8%
>= 15.52% & < 35%

>= 74.4% & < 80%
>= 92% & < 95%
>= 93.12% & < 95%
>= 96.8% & < 98%
>= 5% & < 10.4%

>= 0.082% & <
0.5%
>= 0.405 & < 0.99
>= 85% & < 85%
>= 95% & < 98%
>= 98.7% & <
99.23%
>= 98.24% & <
99.5%
>= 83% & < 89.2%
>= 0.032 & < 0.52
>= 67.12% & <
78.16%
>=
8.40000000000001
% & < 15.52%
>= 80% & < 90%
>= 95% & < 97.08%
>= 95% & < 99%
>= 98% & < 99.18%
< 0.0045%
< 0.22
>= 89.82%
>= 100%
>=78.16% & < 93.08% >= 93.08%

>=2% & <
8.40000000000001%
>=90% & < 93.2%
>=97.08% & < 99%
>=99% & < 99.8%
>=99.18% & < 99.82%
< 2%
>= 93.2%
>= 99%
>= 99.8%
>= 99.82%
J. OPS: FULL PALLET PICKING
N
Valid
Percentiles
Missing
Median
20
40

Documentation
41
94
99

Order Cycle Time
26
5
13
26
25
109
130
122
109
110
97
100
1
29
4
90.98
81.6
0.18
14
2

Days Payable
% of overtime hours
4
18
8
9
131
117
127
126
99.25
30
42.5
42
15
120
20
62
115
40
60
80
Major
Opportunity
Disadvantage
Typical
Advantage
Best
in Class
95.8 97.06 98.36 Less than 90.98%

92.8
100
100 Less than 81.6%
0.62
2
2.6 More than 2.6%
23.4
32 43.8 More than 43.8
3
5
9.4 More than 9.4
>= 90.98% & < 95.8%

>= 81.6% & < 92.8%
>= 2% & < 2.6%
>= 32 & < 43.8
>= 5 & < 9.4
>= 98.96% & < 99%

>= 95.8% & <
97.06%
>= 92.8% & < 100%
>= 0.62% & < 2%
>= 23.4 & < 32
>= 3 & < 5
75
13.8
27
25
98.5
26.4
36
30
100
35.4
47
42.5
>= 75% & < 98.5%

>= 35.4 & < 61
>= 47 & < 55.4
>= 42.5 & < 62
>= 98.5% & < 100%

>= 26.4 & < 35.4
>= 36 & < 47
>= 30 & < 42.5
>=100% & < 100%

>=13.8 & < 26.4
>=27 & < 36
>=25 & < 30
>= 100%
< 13.8
< 27
< 25
25
5.4
21.4
25.6
58 More than 58
>= 25.6 & < 58
>= 21.4 & < 25.6
>=5.4 & < 21.4
< 5.4
32.5
10
13.2
5
28.8 36.8
8 10.91
57 More than 57
15 More than 15
>= 36.8 & < 57

>= 10.91 & < 15
>= 28.8 & < 36.8

>= 8 & < 10.91
>=13.2 & < 28.8

>=5 & < 8
< 13.2
<5
97.4 98.96
99
100
61
55.4
62
Less than 75%

More than 61
More than 55.4
More than 62
>= 97.4% & < 98.96%
>=99% & < 99.9%
>= 99.9%
>=97.06% & < 98.36%

>=100% & < 100%
>=0.18% & < 0.62%
>=14 & < 23.4
>=2 & < 3
>= 98.36%
>= 100%
< 0.18%
< 14
<2
K. OPS: PARTIAL PALLET

% On Time Shipments
Median
Valid
Percentiles
Missing
20
40
12
97.25
88
94.6
12
48
24
48
Perfect Order Index
14
98.5
78.4
95.7

Orders)
Documents
Free
12
0.08
6
9
5
4
15
12
16
17
1.9
8
3
19
0.4018
1.5
1
5
1.64
2.6
1.8
13
14
95
79.2
91
13
96.5
81
95
14
95
81.4
92.6
% Fill Rate - line
10
11
95.5
73
92.8
% Fill Rate - order

10
5
11
16
97.75
25
86.72
10.68
97.38
17.8
18
20
0.5
12.2
18
354
100
252.4
18
8.3
8.18

Goods Sold
Inventory
15
3.65
0.741
1.96
19
7.519
0.038
3.0304
7
3
14
18
0.5
1.35
0.0045
0.2
0.1036
0.89
14
90
81
86
16
98.7
89.2
93.48
13
98.75
78.8
97.38
12
99.5
98.9
99
Honeycomb %age
18
54
40
48.4
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measures 2007 Data.
Best in Class
60
80
98.46
Major Opportunity
99.5 Less than 88%
Disadvantage
>= 88% & <

94.6%
>= 48 & < 96

>= 78.4% & <
98.9 99.78 Less than 78.4% 95.7%
Typical
>= 94.6% & <

98.46%
>=98.46% & <

99.5%
>=24 & < 48

>=98.9% & <
>= 95.7% & < 98.9% 99.78%
>=0.08% & <
>= 7% & < 20%
>= 3% & < 7%
3%
7
20 More than 20%
>=0.4018% & <
>= 2.6% & < 14% >= 1.64% & < 2.6% 1.64%
2.6
14 More than 14%
>= 12 & < 24
>= 2.6 & < 12
>=1.5 & < 2.6
12
24 More than 24
>= 1 & < 1.8
>= 1.8 & < 10.2
>= 10.2 & < 43
10.2
43 Less than 1
>= 5 & < 13
>= 13 & < 25
>= 25 & < 690
25 690 Less than 5
>= 79.2% & <
>=97.4% & <
>= 91% & < 97.4% 99.4%
97.4 99.4 Less than 79.2% 91%
>=98% & <
>= 81% & < 95% >= 95% & < 98%
99%
98
99 Less than 81%
>= 81.4% & <
>=95% & <
>= 92.6% & < 95% 99.2%
95 99.2 Less than 81.4% 92.6%
>= 73% & <
>= 92.8% & <
>=97.72% & <
92.8%
97.72%
98.96%
97.72 98.96 Less than 73%
>= 86.72% & <
>= 97.38% & <
>=98.6% & <
98.6%
99.5%
98.6 99.5 Less than 86.72% 97.38%
>= 40 & < 490
>= 10.68 & < 17.8 >= 17.8 & < 40
40 490 Less than 10.68
48
96 More than 96
250 Less than 0.5
>= 12.2 & < 112
>= 99.5%
< 24
>= 99.78%
< 0.08%
< 0.4018%
< 1.5
>= 43
>= 690
>= 99.4%
>= 99%
>= 99.2%
>= 98.96%
>= 99.5%
>= 490
>= 112 & < 250 >= 250

>= 372.4 & <
>= 100 & < 252.4 >= 252.4 & < 372.4 400
372.4 400 Less than 100
>= 400
>= 24.98 & <
>= 8 & < 8.18
>= 8.18 & < 24.98
50
24.98
50 Less than 8
>= 50
>= 6.14% & <
>=0.741% & <
>= 1.96% & < 6.14% 1.96%
< 0.741%
6.14 15.8 More than 15.8% 15.8%
>= 12.0076% & < >= 3.0304% & <
>=0.038% & <
12.0076%
3.0304%
< 0.038%
12.0076
15 More than 15% 15%
>= 1.7% & <
>= 0.1036% & <
>=0.0045% & <
1.7%
0.1036%
< 0.0045%
1.7 4.88 More than 4.88% 4.88%
>= 2.41 & < 4
>= 0.89 & < 2.41
>=0.2 & < 0.89 < 0.2
2.41
4 More than 4
>=94% & <
>= 81% & < 86% >= 86% & < 94%
97.96%
94 97.96 Less than 81%
>= 97.96%
>= 89.2% & <
>= 93.48% & <
>=98.88% & <
98.88%
115.8%
>= 115.8%
98.88 115.8 Less than 89.2% 93.48%
>= 78.8% & <
>= 97.38% & <
>=99.2% & <
99.2%
99.91%
>= 99.91%
99.2 99.91 Less than 78.8% 97.38%
>= 98.9% & <
>=99.6% & <
>= 99% & < 99.6% 99.7%
>= 99.7%
99.6 99.7 Less than 98.9% 99%
>= 40% & <
>=62.4% & <
48.4%
>= 48.4% & < 62.4% 75%
>= 75%
62.4
75 Less than 40%
112
>= 0.5 & < 12.2
>= 48 & < 48
Advantage
K. OPS: PARTIAL PALLET
Percentiles
Median
Valid
Missing
20
40
19
0.00028
0.4002
16
80
54.4
75.2
15
19.5
1.6
12
19
77.5
75
76
12
97.2
90
95
10
11
97.65
94.2
97
Best in Class
60
80
Major Opportunity
>= 1.600055 & < >= 0.40022 & <

2
1.600055
>= 54.4% & <
>= 75.2% & < 84.2%
87.8 Less than 54.4% 75.2%
>= 26% & <
>= 12% & < 26%
70.8 More than 70.8% 70.8%
12
99
97.5
98
12
99
98
99
15
98.05
93
97.74

Order Cycle Time
1
0
5
3
0
20
21
16
18
21
99
99
99
28
2
9.6
1
20.8
1.6
5
4
16
17
16
39.115
2.1096
22
12.4
31
18
75
47.4
20
3 More than 3
2
134
19
118
25
9.25
20
4
22
7
28
10
30 More than 30
15 More than 15
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measures 2007 Data.
Advantage
2 More than 2

% of overtime hours
Typical
>=0.000275 & <

0.40022
< 0.000275
>=84.2% & <
87.8%
>= 87.8%
84.2
>=1.6% & <
12%
< 1.6%
26
>=79% & <
>= 75% & < 76% >= 76% & < 79%
80%
79
80 Less than 75%
>= 80%
>=97.5% & <
>= 90% & < 95% >= 95% & < 97.5% 98.7%
97.5 98.7 Less than 90%
>= 98.7%
>= 94.2% & <
>=98.48% & <
>= 97% & < 98.48% 99.58%
>= 99.58%
98.48 99.58 Less than 94.2% 97%
>= 97.5% & <
>=99.5% & <
>= 98% & < 99.5% 99.8%
>= 99.8%
99.5 99.8 Less than 97.5% 98%
>=99.6% & <
>= 98% & < 99% >= 99% & < 99.6% 99.9%
99.6 99.9 Less than 98%
>= 99.9%
>= 93% & <
>= 97.74% & <
>=98.38% & <
97.74%
98.38%
99.24%
>= 99.24%
98.38 99.24 Less than 93%
>=99% & <
>= 99% & < 99% >= 99% & < 99%
99%
99
99 Less than 99%
>= 99%
>= % & < %
>= % & < %
>=% & < %
More than %
<%
>= 30.4 & < 34.8 >= 20.8 & < 30.4
>=9.6 & < 20.8 < 9.6
30.4 34.8 More than 34.8
>= 4.4 & < 8
>= 1.6 & < 4.4
>=1 & < 1.6
4.4
8 More than 8
<1
>= % & < %
>= % & < %
>=% & < %
Less than %
>= %
>=2.1096 & <
>= 24.4 & < 54
>= 12.4 & < 24.4
12.4
24.4
54 More than 54
< 2.1096
>= 47.23 & < 60
>= 31 & < 47.23
>=22 & < 31
47.23
60 More than 60
< 22
>= 78.092 & <
>= 47.4 & < 78.092 >=6 & < 47.4
<6
78.092 82.73 More than 82.73 82.73
1.60006


Days Payable
Disadvantage
>= 3 & < 3
>= 3 & < 3
>=3 & < 3
<3
>= 28 & < 30

>= 10 & < 15
>= 22 & < 28

>= 7 & < 10
>=20 & < 22

>=4 & < 7
< 20
<4
L. CUSTOMER: MANUFACTURER
Median
Valid
Percentiles
Missing
20
40
60
80
Major
Opportunity
% On Time Shipments
50
98
94.76
96.94 98.36 99.34 Less than 94.76%

More than
18
24 45.6 45.6000000000001
40
18
24
6.4
Perfect Order Index
34
24
96.15
92
95
97.6
99.8 Less than 92%

Orders)
19
39
0.1
0.81
7 More than 7%
28
30
3.5
0.26
2.96
6 More than 6%

28
14
30
44
8
4
3.9
1
6.672
2.1
13.6
8

Documents
16
42
10
3.82
26
32
97.8
28
30
28
% Fill Rate - line
24 More than 24
24 Less than 1
9.68 16.24
50 Less than 3.82
93.92
95.2
98
99 Less than 93.92%
98
93.2
97.2
98
99 Less than 93.2%
30
95
85
91.2
30
28
98
93.2
% Fill Rate - order
30
28
97.75
20
38
13

97.4 98.42 Less than 85%
96.7 98.88 99.66 Less than 93.2%

92.2 95.526
98.3
20.3
7.58
37.2 57.64 Less than 7.58
45
2.08
12
14
46
44
172.5
14.025
44.8
5
120
8
269
18

Sold
23
35
6.2
1.92
4.88
11
47
15
11.4
29
29
0.5
0.0045
0.1
17
41
0.122
43
15
85
80
81.2
85
37
21
95.5
85
95
44
14
98.65
97
39
19
98.7
95
Copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures 2007 Data.
15
5 7.916
12 Less than 2.08

374 Less than 44.8
40 Less than 5
Disadvantage
>= 94.76% & <

96.94%
>= 24 & <
45.6000000000001
Typical
>= 96.94% & <

98.36%
>=98.36% &
< 99.34%
>= 18 & < 24
>=6.4 & < 18

>=97.6% & <
>= 92% & < 95%
>= 95% & < 97.6% 99.8%
>=0.1% & <
>= 5% & < 7%
>= 0.81% & < 5% 0.81%
>=0.26% & <
>= 5% & < 6%
>= 2.96% & < 5% 2.96%
>=3.9 & <
>= 13.6 & < 24
>= 6.672 & < 13.6 6.672
>= 1 & < 2.1
>= 2.1 & < 8
>= 8 & < 24
>= 16.24 & <
>= 3.82 & < 9.68
>= 9.68 & < 16.24 50
>=98% & <
>= 93.92% & < 95.2% >= 95.2% & < 98% 99%
>=98% & <
>= 93.2% & < 97.2% >= 97.2% & < 98% 99%
>= 91.2% & <
>=97.4% & <
>= 85% & < 91.2%
97.4%
98.42%
>= 96.7% & <
>=98.88% &
>= 93.2% & < 96.7% 98.88%
< 99.66%
>= 92.2% & <
>= 95.526% & <
>=98.3% & <
95.526%
98.3%
99.8%
>= 37.2 & <
>= 7.58 & < 15
>= 15 & < 37.2
57.64
>= 7.916 & <
12
>= 2.08 & < 5
>= 5 & < 7.916
>= 269 & <
>= 44.8 & < 120
>= 120 & < 269
374
>= 5 & < 8
>= 8 & < 18
>= 18 & < 40
More than
>= 8% & <
26 26.0000000000001% 26.0000000000001%
>= 4.88% & < 8%
22
40 More than 40%
>= 22% & < 40%
>= 11.4% & < 22%
1 More than 1%
>= 1% & < 1%
>= 0.1% & < 1%
>= 3.424 & < 35.81
>= 0.494 & < 3.424
92.4 Less than 80%
>= 80% & < 81.2%
>= 81.2% & < 85%
97
100 Less than 85%
>= 85% & < 95%
>= 95% & < 97%
98.24
99
99.9 Less than 97%
>= 97% & < 98.24%
>= 98.24% & < 99%
98
99
99.8 Less than 95%
>= 95% & < 98%
>= 98% & < 99%
0.494 3.424 35.81 More than 35.81
Advantage
>=1.92% & <

4.88%
>=2% & <
11.4%
>=0.0045% &
< 0.1%
>=0.122 & <
0.494
>=85% & <
92.4%
>=97% & <
100%
>=99% & <
99.9%
>=99% & <
99.8%
Best
in Class
>= 99.34%
< 6.4
>= 99.8%
< 0.1%
< 0.26%
< 3.9
>= 24
>= 50
>= 99%
>= 99%
>= 98.42%
>= 99.66%
>= 99.8%
>= 57.64
>= 12
>= 374
>= 40
< 1.92%
< 2%
< 0.0045%
< 0.122
>= 92.4%
>= 100%
>= 99.9%
>= 99.8%
L. CUSTOMER: MANUFACTURER
Median
Valid
Percentiles
Missing
20
40
60
Major
Opportunity
80
Honeycomb %age
14
44
85
60.5
80
87.8
11
47
0.2 0.004012
0.088
1.6 More than 1.6
19
39
75
50
70
90
97 Less than 50%
35
23
16
12.4
19
39
87
80
85
51
98
95
96.8 98.06 99.46 Less than 95%
49
98.8
93
96.8
99

% of Orders Sent With Correct Documentation 2007
44
14
99
97.7
99
99.1
44
14
99
97
98.9
99
99.9 Less than 97%
21
37
98
92
95.2 98.06
99 Less than 92%
10
48
98.5
92.45
96.2
99.6
14
44
0.2

Order Cycle Time
18
25
40
33
22.5
3
5.8
1
15.6
2.4

Days Payable
% of overtime hours
7
14
14
14
9
51
44
44
44
49
100
29
42.5
35.5
30
72 96.544
10
20
22
38
25
31
18
21
15
73
43
34
30
8.6
7.2
4
20.2
6.24
90 Less than 60.5%
20 29.28 More than 29.28%

90
98 Less than 80%
99.8 Less than 93%


5 More than 5%
28.8
60 More than 60
4.96 12.72 More than 12.72
100
30
45
41
40
60
10
100
60
60
45
50
Less than 72%

More than 60
More than 60
More than 45
More than 50
72.2 More than 72.2

15.6 More than 15.6
Disadvantage
Typical
Advantage
>=87.8% & <

>= 80% & < 87.8% 90%
>=0.004012
&<
>=
0.08800000000000 0.088000000
0000001
>= 1 & < 1.6
01 & < 1
>=90% & <
>= 50% & < 70%
>= 70% & < 90%
97%
>=3% & <
>= 20% & < 29.28%
>= 12.4% & < 20% 12.4%
>=90% & <
>= 80% & < 85%
>= 85% & < 90%
98%
>= 96.8% & <
>=98.06% &
>= 95% & < 96.8%
98.06%
< 99.46%
>=99% & <
>= 93% & < 96.8%
>= 96.8% & < 99% 99.8%
>=99.1% & <
>= 97.7% & < 99%
>= 99% & < 99.1% 99.9%
>=99% & <
>= 97% & < 98.9%
>= 98.9% & < 99% 99.9%
>= 95.2% & <
>=98.06% &
>= 92% & < 95.2%
98.06%
< 99%
>= 96.2% & <
>=99.6% & <
>= 92.45% & < 96.2% 99.6%
100%
>=0.2% & <
>= 2% & < 5%
>= 1% & < 2%
1%
>=5.8 & <
>= 28.8 & < 60
>= 15.6 & < 28.8
15.6
>= 4.96 & < 12.72
>= 2.4 & < 4.96
>=1 & < 2.4
>= 96.544% & <
>=100% & <
>= 72% & < 96.544% 100%
100%
>= 30 & < 60
>= 20 & < 30
>=10 & < 20
>= 45 & < 60
>= 38 & < 45
>=22 & < 38
>= 41 & < 45
>= 31 & < 41
>=25 & < 31
>= 40 & < 50
>= 21 & < 40
>=18 & < 21
>=7.2 & <
>= 60 & < 72.2
>= 20.2 & < 60
20.2
>= 10 & < 15.6
>= 6.24 & < 10
>=4 & < 6.24
>= 60.5% & < 80%
Best
in Class
>= 90%
< 0.004012
>= 97%
< 3%
>= 98%
>= 99.46%
>= 99.8%
>= 99.9%
>= 99.9%
>= 99%
>= 100%
< 0.2%
< 5.8
<1
>= 100%
< 10
< 22
< 25
< 18
< 7.2
<4
M. CUSTOMER: DISTRIBUTOR
Percentiles
N
Valid
% On Time Shipments
Perfect Order Index
Orders)
Documents
Free
% Fill Rate - line
% Fill Rate - order
Goods Sold
Inventory
Honeycomb %age
Order Cycle Time
Missing
Median
20
40
68
14
97.75
91.94
58
36
25
24
46
57
42
95.25
3
12 34.4
81.6 94.76
0.018
1.2
42
47
20
37
40
35
62
45
5
12
6.5
24
0.844
2.6
1.6
10
4.36
6.3
3.4
15.8
39
43
95
85
95
38
34
54
49
46
28
25
19
39
44
48
28
33
36
54
57
63
43
13
69
39
25
60
44
63
59
11
6
31
44
23
70
66
60
43
57
22
38
19
23
71
76
51
38
59
12
16
22
58
37
8
13
31
24
45
74
69
51
99
96
99.95
0.7
32
99
89.2
98.8
0.37
20
40
5
42
77
4
95
2
82.4
98
95
94.5
80
97.1
92
96.2
90
40
15.4
17.5
4
100 30.142
18
5
5.3
2.3
7.5
95.6
60
80
98
Major
Opportunity
99.5 Less than 91.94%
48
72 More than 72
97 99.24 Less than 81.6%
3
5 More than 5%
5 13.58 More than 13.58%
12
24 More than 24
10
20 Less than 1.6
33.8
60 Less than 10
97
99 Less than 85%
97
98.2
99 Less than 95%
90
95
98 Less than 80%
96
98
99 Less than 92%
95
97.3
99 Less than 90%
33.2 45.052
73 Less than 15.4
12.2
20
52 Less than 4
84.6
106 272.4 Less than 30.142
15
25
36 Less than 5
3.3
6.5
9.5 More than 9.5%
3.2 6.096
0.3 0.0045 0.03

0.75 0.1126 0.448
85
75
85
96.5
90
95
99
95.4 98.24
99.2
98
99
85
80 83.8
1
0.43
1
70
50
67
10
2
5.2
83
76.8
80
95
90
95
96.7
90.4
95
99
95
98
8.8 15.54 More than 15.54%

0.5
1.048
86.6
98
99.3
99.65
86
1.32
80
12.5
86.2
96
98
99
1.1
1.602
94.16
100
99.9
99.9
91.2
2.6
90
21
94.2
98.66
99
99.68
99
95
99.9
0.7
27.8
99.56
97
100
1
36.2
100
98.2
100
2
88.8
2.88
90.8
4
95
More than 1.1%

More than 1.602
Less than 75%
Less than 90%
Less than 95.4%
Less than 98%
Less than 80%
More than 2.6
Less than 50%
More than 21%
Less than 76.8%
Less than 90%
Less than 90.4%
Less than 95%
Less than 99%

Less than 89.2%
Less than 98.8%
More than 2%
More than 88.8
More than
6.74 6.74000000000001
99 Less than 82.4%
Disadvantage
Typical
Advantage
Best
in Class
>= 91.94% & < 95.6%
>= 95.6% & < 98%
>=98% & < 99.5%
>= 99.5%
>= 48 & < 72

>= 81.6% & < 94.76%
>= 3% & < 5%
>= 34.4 & < 48

>= 94.76% & < 97%
>= 1.2% & < 3%
>=12 & < 34.4

>=97% & < 99.24%
>=0.018% & < 1.2%
< 12
>= 99.24%
< 0.018%
>= 5% & < 13.58%

>= 12 & < 24
>= 1.6 & < 3.4
>= 10 & < 15.8
>= 4.36% & < 5%

>= 6.3 & < 12
>= 3.4 & < 10
>= 15.8 & < 33.8
>=0.844% & < 4.36%

>=2.6 & < 6.3
>= 10 & < 20
>= 33.8 & < 60
< 0.844%
< 2.6
>= 20
>= 60
>= 85% & < 95%
>= 95% & < 97%
>=97% & < 99%
>= 99%
>= 95% & < 97%

>= 80% & < 90%
>= 92% & < 96%
>= 90% & < 95%
>= 15.4 & < 33.2
>= 4 & < 12.2
>= 30.142 & < 84.6
>= 5 & < 15
>= 6.5% & < 9.5%
>= 97% & < 98.2%

>= 90% & < 95%
>= 96% & < 98%
>= 95% & < 97.3%
>= 33.2 & < 45.052
>= 12.2 & < 20
>= 84.6 & < 106
>= 15 & < 25
>= 3.3% & < 6.5%
>=98.2% & < 99%

>=95% & < 98%
>=98% & < 99%
>=97.3% & < 99%
>= 45.052 & < 73
>= 20 & < 52
>= 106 & < 272.4
>= 25 & < 36
>=2.3% & < 3.3%
>= 99%
>= 98%
>= 99%
>= 99%
>= 73
>= 52
>= 272.4
>= 36
< 2.3%
>= 8.8% & < 15.54%
>= 6.096% & < 8.8%
>=3.2% & < 6.096%
< 3.2%
>= 0.5% & < 1.1%

>= 1.048 & < 1.602
>= 75% & < 85%
>= 90% & < 95%
>= 95.4% & < 98.24%
>= 98% & < 99%
>= 80% & < 83.8%
>= 1.32 & < 2.6
>= 50% & < 67%
>= 12.5% & < 21%
>= 76.8% & < 80%
>= 90% & < 95%
>= 90.4% & < 95%
>= 95% & < 98%
>= 0.03% & < 0.5%

>= 0.448 & < 1.048
>= 85% & < 86.6%
>= 95% & < 98%
>= 98.24% & < 99.3%
>= 99% & < 99.65%
>= 83.8% & < 86%
>= 1 & < 1.32
>= 67% & < 80%
>= 5.2% & < 12.5%
>= 80% & < 86.2%
>= 95% & < 96%
>= 95% & < 98%
>= 98% & < 99%
>=0.0045% & < 0.03%

>=0.1126 & < 0.448
>=86.6% & < 94.16%
>=98% & < 100%
>=99.3% & < 99.9%
>=99.65% & < 99.9%
>=86% & < 91.2%
>=0.43 & < 1
>=80% & < 90%
>=2% & < 5.2%
>=86.2% & < 94.2%
>=96% & < 98.66%
>=98% & < 99%
>=99% & < 99.68%
< 0.0045%
< 0.1126
>= 94.16%
>= 100%
>= 99.9%
>= 99.9%
>= 91.2%
< 0.43
>= 90%
< 2%
>= 94.2%
>= 98.66%
>= 99%
>= 99.68%
>= 99% & < 99%

>= 89.2% & < 95%
>= 98.8% & < 99.9%
>= 1% & < 2%
>= 36.2 & < 88.8
>= 4 & <
6.74000000000001
>= 82.4% & < 90.8%
>= 99% & < 99.56%

>= 95% & < 97%
>= 99.9% & < 100%
>= 0.7% & < 1%
>= 27.8 & < 36.2
>=99.56% & < 100%

>=97% & < 98.2%
>=100% & < 100%
>=0.37% & < 0.7%
>=20 & < 27.8
>= 100%
>= 98.2%
>= 100%
< 0.37%
< 20
>= 2.88 & < 4

>= 90.8% & < 95%
>=2 & < 2.88

>=95% & < 99%
<2
>= 99%
M. CUSTOMER: DISTRIBUTOR
Percentiles
N
Valid

Days Payable
% of overtime hours
Missing
Median
20
40
60
80
Major
Opportunity
Disadvantage
Typical
Advantage
Best
in Class
20.8 43.064
30
45
41.4
44
64.2 More than 64.2

62 More than 62
46.6 More than 46.6
>= 43.064 & < 64.2

>= 45 & < 62
>= 44 & < 46.6
>= 20.8 & < 43.064

>= 30 & < 45
>= 41.4 & < 44
>=14.4 & < 20.8

>=30 & < 30
>=32.8 & < 41.4
< 14.4
< 30
< 32.8
4.2
14.2
24
72.8 More than 72.8
>= 24 & < 72.8
>= 14.2 & < 24
>=4.2 & < 14.2
< 4.2
20
3.2
27
5.84
42
10
90 More than 90
15 More than 15
>= 42 & < 90

>= 10 & < 15
>= 27 & < 42

>= 5.84 & < 10
>=20 & < 27

>=3.2 & < 5.84
< 20
< 3.2
26
14
10
56
68
72
29
33
42.25
14.4
30
32.8
12
70
17.5
24
66
58
38
30
8.7
N. CUSTOMER: RETAILER
Percentiles
N
Valid
Missing
Median
20
40
60
Major
Opportunity
80
% On Time Shipments
Perfect Order Index
Orders)
57
16
96
89
94
98
46
28
20
27
45
53
36
95
1.6
8.8
85
0.104
28.8
93.8
1
48
96.8
2.6
29
32
15
44
41
58
4
14
4
0.5
3
1.16
2.6
6.2
3
5
24
5.2

Documents
Free
% Fill Rate - line
27
46
22
12.42
18.4
25
36
37
98
90
37
35
40
36
38
33
98
94
97.4
92.3
86.2
90
% Fill Rate - order

Goods Sold
Inventory
38
38
21
30
17
41
35
35
52
43
56
32
96
50.5
20
173
22
5
15
58
6.3
3.94
43
30
47
30
43
26
0.5
0.995
85
0.01
0.186
78

37
54
54
36
19
19
97
98.865
99.15
89.2
96
97
Honeycomb %age
10
9
15
40
17
64
56
50
63
64
58
33
56
9
17
23
90
58.08
0.05 0.000275
73
35
19
6.8
82
73
96.6
90.1
96
90
99
97
75.2
91
0.01 0.15
65.2 76.62
14.4 23.2
80
85
95
98
95
98
98
99
96.1
4
84
50
91.2
99
99
99.88
54
34
11
19
39
62
99
97.9
96
99
96
94.8
100 Less than 98%

99 Less than 85%
99.92 Less than 87.4%
Advantage
Best
in Class
>= 89% & < 94%
>= 94% & < 98%
>=98% & < 99%
96 More than 96
98.86 Less than 85%
>= 48 & < 96

>= 85% & < 93.8%
>= 2.6% & < 3.08%
>= 28.8 & < 48

>= 93.8% & < 96.8%
>= 1% & < 2.6%
>=8.8 & < 28.8

< 8.8
>=96.8% & < 98.86% >= 98.86%
>=0.104% & < 1%
< 0.104%
8 More than 8%
48 More than 48
>= 5% & < 8%

>= 24 & < 48
>= 1.16 & < 3
>= 2.6% & < 5%

>= 6.2 & < 24
>= 3 & < 5.2
>= 12.42 & < 18.4
>=0.5% & < 2.6%

>=3 & < 6.2
>= 5.2 & < 11.42
>= 25 & <
>= 18.4 & < 25
74.8000000000001
>=98.52% & <
>= 97.8% & < 98.52% 99.38%
>= 99%
< 0.5%
<3
>= 11.42
>= 74.8000000
99.38 Less than 90%
>= 90% & < 97.8%
98
90.8
97
99 Less than 92.3%

97.96 Less than 86.2%
99.24 Less than 90%
>= 92.3% & < 98%

>= 98% & < 98%
>= 86.2% & < 90.8% >= 90.8% & < 95%
>= 90% & < 97%
>= 97% & < 98.6%
>= 94.88% & <
>= 90% & < 94.88% 97.08%
>= 11.584 & < 37.08 >= 37.08 & < 63.9
>= 7 & < 13.872
>= 13.872 & < 25
>= 31.84 & < 75.2
>= 75.2 & < 225.6
>= 7.3 & < 13.2
>= 13.2 & < 24.4
>= 5.62% & < 7.42% >= 4.16% & < 5.62%
>=98% & < 99%

>=95% & < 97.96%
>=98.6% & < 99.24%
>= 99%
>= 97.96%
>= 99.24%
>=97.08% & < 99%

>= 63.9 & < 150
>= 25 & < 55.5
>= 225.6 & < 363
>= 24.4 & < 34.4
>=2.7% & < 4.16%
>= 99%
>= 150
>= 55.5
>= 363
>= 34.4
< 2.7%
>= 9.8% & < 13.64% >= 5.38% & < 9.8%
>= 0.118% & <
>= 0.532% & < 2.3% 0.532%
>= 1.378 & < 4.01
>= 0.606 & < 1.378
>= 78% & < 82.1%
>= 82.1% & < 87.8%
>=3.94% & < 5.38%
< 3.94%
5.38
98
95
98.6
9.8
0.118 0.532
0.606 1.378
82.1 87.8
Typical
97.8 98.52
90 94.88 97.08
11.584
37.08 63.9
7 13.872
25
31.84
75.2 225.6
7.3
13.2 24.4
2.7
4.16 5.62
98
85
87.4
99 Less than 89%
Disadvantage
95
98.5
99
99
150
55.5
363
34.4
7.42
Less than 90%

Less than 11.584
Less than 7
Less than 31.84
Less than 7.3
More than 7.42%
13.64 More than 13.64%

2.3 More than 2.3%
4.01 More than 4.01
96.24 Less than 78%
99.8 103.92 Less than 89.2%

99.3 99.82 Less than 96%
99.3
99.7 Less than 97%
99.6
98
98
Less than 58.08%

More than 4
Less than 35%
More than 50%
Less than 73%
Less than 90.1%
Less than 90%
Less than 97%
>= 89.2% & < 95%

>= 96% & < 98.5%
>= 97% & < 99%
>= 58.08% & <
75.2%
>= 0.15 & < 4
>= 35% & < 65.2%
>= 23.2% & < 50%
>= 73% & < 80%
>= 90.1% & < 95%
>= 90% & < 95%
>= 97% & < 98%
>= 99.38%
>= 95% & < 99.8%

>= 98.5% & < 99.3%
>= 99% & < 99.3%
>=0.01% & < 0.118% < 0.01%

>=0.186 & < 0.606
< 0.186
>=87.8% & < 96.24% >= 96.24%
>=99.8% & <
103.92%
>= 103.92%
>=99.3% & < 99.82% >= 99.82%
>=99.3% & < 99.7%
>= 99.7%
>= 75.2% & < 91%

>= 0.01 & < 0.15
>= 65.2% & < 76.62%
>= 14.4% & < 23.2%
>= 80% & < 85%
>= 95% & < 98%
>= 95% & < 98%
>= 98% & < 99%
>=91% & < 96.1%

>= 96.1%
>=0.000275 & < 0.01 < 0.000275
>=76.62% & < 84%
>= 84%
>=6.8% & < 14.4%
< 6.8%
>=85% & < 91.2%
>= 91.2%
>=98% & < 99%
>= 99%
>=98% & < 99%
>= 99%
>=99% & < 99.88%
>= 99.88%
>= 98% & < 99%

>= 99% & < 99.6%
>= 85% & < 96%
>= 96% & < 98%
>= 87.4% & < 94.8% >= 94.8% & < 98%
>=99.6% & < 100%

>=98% & < 99%
>=98% & < 99.92%
>= 100%
>= 99%
>= 99.92%
N. CUSTOMER: RETAILER
Percentiles
N
Valid

Order Cycle Time
Days Payable
% of overtime hours
Missing
Median
20
40
60
14
31
35
5
18
12
12
59
42
38
68
55
61
61
1.25
41
5
95
42.5
45
33
0.1
18.8
2.04
89.2
14.8
24.8
19.2
0.85
35.6
4
92
33.4
37
26
2
46.6
7
96.2
48.8
46.6
38.4
12
61
27.5
13.6
22.6
30
22
114
51
49
35
7
11.2
3
31.6
5
42.4
10
Major
Opportunity
80
2.5
91.8
13.6
98.2
69
62
47.6
More than 2.5%

More than 91.8
More than 13.6
Less than 89.2%
More than 69
More than 62
More than 47.6
64 More than 64
53.4 More than 53.4
12 More than 12
Disadvantage
Typical
Advantage
Best
in Class
>= 2% & < 2.5%

>= 46.6 & < 91.8
>= 7 & < 13.6
>= 89.2% & < 92%
>= 48.8 & < 69
>= 46.6 & < 62
>= 38.4 & < 47.6
>= 0.85% & < 2%

>= 35.6 & < 46.6
>= 4 & < 7
>= 92% & < 96.2%
>= 33.4 & < 48.8
>= 37 & < 46.6
>= 26 & < 38.4
>=0.1% & < 0.85%

>=18.8 & < 35.6
>=2.04 & < 4
>=96.2% & < 98.2%
>=14.8 & < 33.4
>=24.8 & < 37
>=19.2 & < 26
< 0.1%
< 18.8
< 2.04
>= 98.2%
< 14.8
< 24.8
< 19.2
>= 30 & < 64
>= 22.6 & < 30
>=13.6 & < 22.6
< 13.6
>= 42.4 & < 53.4

>= 10 & < 12
>= 31.6 & < 42.4

>= 5 & < 10
>=11.2 & < 31.6

>=3 & < 5
< 11.2
<3
O. CUSTOMER: CONSUMER N
Percentiles
Valid Missing
% On Time Shipments
from Order Placement to
Shipment) - hours
Perfect Order Index
% Lost sales ( % of SKUs
Stocked Out)
% Backorders (Back Orders as a
% of Total Orders)
Dock to Stock Cycle Time, in
Hours
Lines Received & Put Away per
Hour
with Correct Documents
Damage Free
On Time
% Fill Rate - line
% Fill Rate - order
Sales
Cost of Goods Sold
Total Inventory
Distribution Costs per Unit
Shipped
Used
units)
Order Picking Accuracy (% by
order)
Honeycomb %age
Damage
Equipment / Forklifts Capacity
Used
Median
20
40
60
80
Major
Opportunity
Disadvantage
Typical
Advantage
Best
in Class
62
13
99
95
98
99.32
99.9 Less than 95%
>= 95% & < 98%
>= 98% & < 99.32%
>=99.32% & < 99.9%
>= 99.9%
59
39
16
36
24
96
8
92
24
95
24
98
48 More than 48
99.7 Less than 92%
>= 24 & < 48

>= 92% & < 95%
>= 24 & < 24

>= 95% & < 98%
>=8 & < 24

>=98% & < 99.7%
<8
>= 99.7%
25
50
0.1
2.72
5 More than 5%
>= 2.72% & < 5%
>= 2% & < 2.72%
>=0.1% & < 2%
< 0.1%
49
26
0.5
< 0.5%
27
49
8
9.5
3.9
3
6
5.8
9.84
10
24 More than 24
31.6 Less than 3
>= 2% & < 5%

>= 6 & <
9.83999999999999
>= 5.8 & < 10
>=0.5% & < 2%
48
26
>= 5% & < 10%

>= 9.83999999999999 &
< 24
>= 3 & < 5.8
>=3.9 & < 6

>= 10 & < 31.6
< 3.9
>= 31.6
34
41
19
15
23.3
50 Less than 8
>= 8 & < 15
>= 15 & < 23.3
>= 23.3 & < 50
>= 50
45
30
95
85
95
98
99 Less than 85%
>= 85% & < 95%
>= 95% & < 98%
>=98% & < 99%
>= 99%
43
32
98
95
98
98.74
99 Less than 95%
>= 95% & < 98%
>= 98% & < 98.74%
>=98.74% & < 99%
>= 99%
35
45
41
40
34
19
11
40
30
34
35
41
56
64
95
98
99
46
21.32
54
5
85.1
93.04
94.4
20
6.8
10.9
2.28
93.04
97.5
98
35
15
50
3.08
>= 85.1% & < 93.04%

>= 93.04% & < 97.5%
>= 94.4% & < 98%
>= 20 & < 35
>= 6.8 & < 15
>= 10.9 & < 50
>= 2.28 & < 3.08
>= 93.04% & < 95%

>= 97.5% & < 99%
>= 98% & < 99%
>= 35 & < 59.6
>= 15 & < 30
>= 50 & < 80
>= 3.08 & < 6.4
>=95% & < 98%

>=99% & < 99.78%
>=99% & < 99.9%
>= 59.6 & < 100
>= 30 & < 100
>= 80 & < 150
>= 6.4 & < 25
>= 98%
>= 99.78%
>= 99.9%
>= 100
>= 100
>= 150
>= 25
41
34
5.7
2.2
4.08
>= 7% & < 12.6%
>= 4.08% & < 7%
>=2.2% & < 4.08%
< 2.2%
13
62
3.328
3.902
12.4
30 More than 30%
>= 12.4% & < 30%
>= 3.902% & < 12.4%
>=3.328% & < 3.902% < 3.328%
34
41
0.425 0.0045
0.05
1.7 More than 1.7%
>= 1% & < 1.7%
>= 0.05% & < 1%
>=0.0045% & < 0.05% < 0.0045%
24
51
1.305
0.4
0.78
1.74
4.93 More than 4.93
>= 1.74 & < 4.93
>= 0.78 & < 1.74
>=0.4 & < 0.78
< 0.4
48
44
27
31
86
95
77.8
86
85
95
90
97

100 Less than 86%
>= 77.8% & < 85%

>= 86% & < 95%
>= 85% & < 90%

>= 95% & < 97%
>=90% & < 95.4%

>=97% & < 100%
>= 95.4%
>= 100%
51
24
99.1
95.08
98.82
99.5
99.9 Less than 95.08%
>= 95.08% & < 98.82%
>= 98.82% & < 99.5%
>=99.5% & < 99.9%
>= 99.9%
55
8
20
67
99.6
74.3
98
68
99.08
72.16
99.7
75
99.9 Less than 98%

98.4 Less than 68%
>= 99.9%
>= 98.4%
67
0.000675
0.000226 0.0086
0.6 More than 0.6
>= 98% & < 99.08%

>= 99.08% & < 99.7% >=99.7% & < 99.9%
>= 68% & < 72.16%
>= 72.16% & < 75%
>=75% & < 98.4%
>=
0.00859999999999999 & >= 0.000226 & <
< 0.6
0.00859999999999999 >=0 & < 0.000226
23
43
52
32
50
11.3
29.6
3.12
40
8.8
10 More than 10%
95
98 Less than 85.1%
99 99.78 Less than 93.04%
99
59.6
100 Less than 20
30
100 Less than 6.8
80
150 Less than 10.9
6.4
25 Less than 2.28
>= 29.6% & < 40%

56
86 Less than 29.6%
15 28.28 More than 28.28% >= 15% & < 28.28%
Copyright 2007, WERC Supply Chain Visions. All rights Reserved. DC Measures 2007 Data.
>= 40% & < 56%

>= 8.8% & < 15%
>=56% & < 86%

>=3.12% & < 8.8%
<0
>= 86%
< 3.12%
O. CUSTOMER: CONSUMER N
Percentiles
Valid Missing

% of Orders Delivered On Time 2007
% of Orders Shipped Complete
% of Orders Shipped Damaged
Free - 2007
Product)
Order Cycle Time
Days Payable
on hand - performance
% of overtime hours
Median
20
40
60
88.8
23
52
85
79
85
63
63
12
12
98
98.3
95
93
97.12
97.6
59
16
99
98
99
58
30
12
17
45
63
99.55
99
99
98
97
93
99
98
98.2
14
25
35
7
17
15
15
61
50
40
68
58
60
60
2
41
2
98
60
40
43
0.02
17
1
97
30
30
30
0.8
36.8
2
98
55.2
33.2
36
2
55.6
3
98.48
60
45
45
11
64
60
27.6
45
90
16
59
45.275
13
36.4
56.8
101
45
7.3
10
80
Major
Opportunity
92.6 Less than 79%
Advantage
Best
in Class
>= 85% & < 88.8%
>=88.8% & < 92.6%
>= 92.6%
>= 95% & < 97.12%

>= 93% & < 97.6%
>= 97.12% & < 98.2%

>= 97.6% & < 99%
>=98.2% & < 99.52%

>=99% & < 99.82%
>= 99.52%
>= 99.82%
>= 98% & < 99%
>= 99% & < 99%
>=99% & < 99.8%
>= 99.8%
>= 98% & < 99%

>= 97% & < 98%
>= 93% & < 98.2%
>= 99% & < 99.9%

>= 98% & < 99%
>= 98.2% & < 99.8%
>=99.9% & < 100%

>=99% & < 99.84%
>=99.8% & < 100%
>= 100%
>= 99.84%
>= 100%
>= 2% & < 5%

>= 55.6 & < 60
>= 3 & < 5
>= 97% & < 98%
>= 60 & < 90
>= 45 & < 45
>= 45 & < 68
>= 0.8% & < 2%

>= 36.8 & < 55.6
>= 2 & < 3
>= 98% & < 98.48%
>= 55.2 & < 60
>= 33.2 & < 45
>= 36 & < 45
>=0.02% & < 0.8%

>=17 & < 36.8
>=1 & < 2
>=98.48% & < 100%
>=30 & < 55.2
>=30 & < 33.2
>=30 & < 36
< 0.02%
< 17
<1
>= 100%
< 30
< 30
< 30
138 More than 138
>= 90 & < 138
>= 45 & < 90
>=27.6 & < 45
< 27.6
78 More than 78
>= 56.8 & < 78

>= 10 & < 13.6
>= 36.4 & < 56.8

>= 5 & < 10
>=13 & < 36.4

>=3 & < 5
< 13
<3
99.8 Less than 98%
99.9
100 Less than 98%
99 99.84 Less than 97%
99.8
100 Less than 93%
Copyright 2007, WERC Supply Chain Visions. All rights Reserved. DC Measures 2007 Data.
Typical
>= 79% & < 85%
98.2 99.52 Less than 95%

99 99.82 Less than 93%
99
Disadvantage
5
60
5
100
90
45
68
More than 5%
More than 60
More than 5
Less than 97%
More than 90
More than 45
More than 68
13.6 More than 13.6
P. STRATEGY: COST
LEADERSHIP
Percentiles
Valid
Missing
Median
20
40
60
80
Major
Opportunity
Disadvantage
Typical
Best
in Class
Advantage
% On Time Shipments
33
97.6
91.62
95
98.54
99.52 Less than 91.62%
26
13
34.1
14.8
24
52.8
96 More than 96
Perfect Order Index
18
21
95
79.7 94.52
96.2
98.26 Less than 79.7%

Total Orders)
10
29
3.05
0.2
16
23
6.2
2.48
19
20
24
24
24
12
27
15.5
1.92
11
19.2
Lines Received & Putaway per Hour

Correct Documents
Free
18
21
22.5
8.664
15
51
21
18
98
82
96
98.36
19
20
98
92.5
97.9
98
99 Less than 92.5%
18
21
92
94.46
97.16 Less than 76.8%
% Fill Rate - line
22
17
98.15
94.02
% Fill Rate - order
20
19
96.6
94.76
96
97.8
25
14
69
17.8
43.2
95.16
19
20
16
11
25
70 Less than 2
19
20
182
83 146.7
226
10
29
32
7.4
22.8
35.2

Goods Sold
Inventory
23
16
7.5
3.24
5.92
8.76 12.224 More than 12.224% >= 8.76% & < 12.224%
31
10
4.2
7.12
20
19
>= 1.12% & < 2.46%
15
24
0.87
0.236 0.558
1.528
4.304 More than 4.304
>= 1.528 & < 4.304
28
11
85
74 82.58
87.94
94.2 Less than 74%
>= 74% & < 82.58%
>= 82.58% & < 87.94%
>=87.94% & < 94.2%
>= 94.2%
23
16
97
90
95
98.28 100.64 Less than 90%
>= 90% & < 95%
>= 95% & < 98.28%
>=98.28% & < 100.64%
>= 100.64%
24
15
98.4
92.4
97.2
31
99.1
96.6
Honeycomb %age
30
91
36
0.15
14
25
65.55
35
50
70
25
14
20
10
15
23.8
54 More than 54%
>= 23.8% & < 54%
14
25
88.5
75
80
90
95 Less than 75%
>= 75% & < 80%
35
95.5
90 94.28
97.84
99.42 Less than 90%
>= 90% & < 94.28%

% of Orders Shipped Damaged Free 2007
30
98
91.4
98
98.5
28
11
99
96.6
98
99.38
76.8 89.92
98
0.5 0.0056 0.058
3.94
98.46
12.76
1.12
>= 95% & < 98.54%
>=98.54% & < 99.52%
>= 99.52%
>= 52.8 & < 96
>= 24 & < 52.8
>=14.8 & < 24
< 14.8
>= 79.7% & < 94.52%
>= 94.52% & < 96.2%
>=96.2% & < 98.26%
>= 98.26%
>= 3.94% & < 5%
>= 3% & < 3.94%
>=0.2% & < 3%
< 0.2%
>= 7% & < 14.6%
>= 5% & < 7%
>=2.48% & < 5%
< 2.48%
24.1 More than 24.1
>= 24 & < 24.1
>= 24 & < 24
>=5 & < 24
<5
34.4 Less than 1.92
>= 1.92 & < 11
>= 11 & < 19.2
>= 19.2 & < 34.4
>= 34.4
122 Less than 8.664
>= 8.664 & < 15
>= 15 & < 51
>= 51 & < 122
>= 122
>= 82% & < 96%
>= 96% & < 98.36%
>=98.36% & < 99.38%
>= 99.38%
>= 92.5% & < 97.9%
>= 97.9% & < 98%
>=98% & < 99%
>= 99%
99.38 Less than 82%
>= 76.8% & < 89.92%
>= 89.92% & < 94.46%
>=94.46% & < 97.16%
>= 97.16%
99 Less than 94.02%
>= 94.02% & < 98%
>= 98% & < 98.46%
>=98.46% & < 99%
>= 99%
99 Less than 94.76%
>= 94.76% & < 96%
>= 96% & < 97.8%
>=97.8% & < 99%
>= 99%
>= 17.8 & < 43.2
>= 43.2 & < 95.16
>= 95.16 & < 264
>= 264
>= 2 & < 11
>= 11 & < 25
>= 25 & < 70
>= 70
375 Less than 83
>= 83 & < 146.7
>= 146.7 & < 226
>= 226 & < 375
>= 375
49.28 Less than 7.4
>= 7.4 & < 22.8
264 Less than 17.8

>= 35.2 & < 49.28
>= 49.28
>=3.24% & < 5.92%
< 3.24%
>= 7.12% & < 12.76%
>=4.2% & < 7.12%
< 4.2%
>= 0.058% & < 1.12%
>=0.0056% & < 0.058%
< 0.0056%
>= 0.558 & < 1.528
>=0.236 & < 0.558
< 0.236
>= 92.4% & < 97.2%
>= 97.2% & < 99%
>=99% & < 99.5%
>= 99.5%
>= 96.6% & < 99%
>= 99% & < 99.544%
>=99.544% & < 99.912%
>= 99.912%
91
92
>= 85% & < 91%
>= 91% & < 92%
>=92% & < 97%
>= 97%
0.01 0.094
1.69
>= 1.69 & < 4
>= 0.094 & < 1.69
>=0.01 & < 0.094
< 0.01
>= 35% & < 50%
>= 50% & < 70%
>=70% & < 80%
>= 80%
>= 15% & < 23.8%
>=10% & < 15%
< 10%
>= 80% & < 90%
>=90% & < 95%
>= 95%
>= 94.28% & < 97.84%
>=97.84% & < 99.42%
>= 99.42%
>= 91.4% & < 98%
>= 98% & < 98.5%
>=98.5% & < 99.5%
>= 99.5%
>= 96.6% & < 98%
>= 98% & < 99.38%
>=99.38% & < 99.9%
>= 99.9%
copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures 2007 Data.
>= 12.76% & < 20.2%
>= 22.8 & < 35.2

>= 5.92% & < 8.76%
99 99.544 99.912 Less than 96.6%
85
99
5 More than 5%
>= 91.62% & < 95%
97 Less than 85%

4 More than 4
80 Less than 35%
P. STRATEGY: COST
LEADERSHIP
Percentiles
Valid
Missing
Median
80
Major
Opportunity
Disadvantage
Typical
Advantage
Best
in Class
20
40
60
98
99
99.65
100 Less than 98%
>= 98% & < 99%
>= 99% & < 99.65%
>=99.65% & < 100%
>= 100%
87.4 96.12
>= 99.1%

29
10
99.5
18
21
98.1
98.5
>= 87.4% & < 96.12%
>= 96.12% & < 98.5%
>=98.5% & < 99.1%
33
98.5
96
97.6
99.2
100 Less than 96%
>= 96% & < 97.6%
>= 97.6% & < 99.2%
>=99.2% & < 100%
>= 100%
11
28
0.7
0.16
0.48
1.2
2.3 More than 2.3%
>= 1.2% & < 2.3%
>= 0.48% & < 1.2%
>=0.16% & < 0.48%
< 0.16%
15
24
32
18.4
27.4
38.2
70.8 More than 70.8
>= 38.2 & < 70.8
>= 27.4 & < 38.2
>=18.4 & < 27.4
< 18.4
Order Cycle Time
18
21
4.5
1.9
3.6
6.22
7 More than 7
>= 6.22 & < 7
>= 3.6 & < 6.22
>=1.9 & < 3.6
< 1.9
36
89
88
88.6
89.4
90 Less than 88%
>= 88% & < 88.6%
>= 88.6% & < 89.4%
>=89.4% & < 90%
>= 90%
55.8 More than 55.8
12
27
36.5
14.6
27.8
42.8
>= 42.8 & < 55.8
>= 27.8 & < 42.8
>=14.6 & < 27.8
< 14.6
Days Payable
35
46
20
45
47
50 More than 50
>= 47 & < 50
>= 45 & < 47
>=20 & < 45
< 20

hand - performance
35
37.5
23
36
39
60 More than 60
>= 39 & < 60
>= 36 & < 39
>=23 & < 36
< 23
34
18
6.6
15
30
105.2 More than 105.2
>= 30 & < 105.2
>= 15 & < 30
>=6.6 & < 15
< 6.6
12
27
32.5 26.392
31
46.8
53.4 More than 53.4
>= 46.8 & < 53.4
>= 31 & < 46.8
>=26.392 & < 31
< 26.392
% of overtime hours
51
19
10
>= 10 & < 15
>= 7 & < 10
>=4.28 & < 7
< 4.28
4.28
copyright 2007, WERC Supply Chain Visions. All rights reserved. DC Measures 2007 Data.
15 More than 15
Q. STRATEGY:
INNOVATION
percentiles
Valid
Missing
20
40
60
80
Major
Opportunity
Disadvantage
>= 94% & < 95%
>= 95% & < 97%
>=97% & < 98.6% >= 98.6%
95.7
>= 48 & < 96
>= 24 & < 48
< 24
36.0
>= 99.32%
95.0
% On Time Shipments
24
94
95
97
98.6 Less than 94%

24
24
24
48
96 More than 96
Typical
Advantage
Best in Class
Median
15
14
92
95
95
>= 92% & < 95%
>= 95% & < 95%
>=24 & < 24

>=95% & <
99.32%
12
17
0.272
1.8
3.8 More than 3.8%
>= 1.8% & < 3.8%
>= 1% & < 1.8%
>=0.272% & < 1% < 0.272%
1.0

Total Orders)
17
12
0.34
1.2
4.58
6.8 More than 6.8%
>= 4.58% & < 6.8%
>= 1.2% & < 4.58%
>=0.34% & < 1.2% < 0.34%
2.0
>= 4.6 & < 7.4
>=3.5 & < 4.6
< 3.5
6.0
Perfect Order Index

Correct Documents
Free
% Fill Rate - line
13
16
3.5
4.6
7.4
17.6 More than 17.6
>= 7.4 & < 17.6
22
0.8
1.22
2.82
5.8 Less than 0.8
>= 0.8 & < 1.22
>= 1.22 & < 2.82
>= 2.82 & < 5.8
>= 5.8
2.1
10
19
4.56
10
14.2
28 Less than 4.56
>= 4.56 & < 10
>= 10 & < 14.2
>= 28
11.5
16
13
86.2
95
97.68
>= 86.2% & < 95%
>= 95% & < 97.68%
>= 98.6%
95.6
16
13
96.2
98
99
99.24 Less than 96.2%
>= 96.2% & < 98%
>= 98% & < 99%
>= 14.2 & < 28

>=97.68% & <
98.6%
>=99% & <
99.24%
>= 99.24%
98.9
19
10
90
96
98
99 Less than 90%
>= 90% & < 96%
>= 96% & < 98%
>= 99%
97.0
>= 94.4% & < 96%
>= 96% & < 97.98%
>=98% & < 99%

>=97.98% & <
99.58%
>= 99.58%
97.1
>= 90% & < 95%
>= 95% & < 97%
>=97% & < 99.5% >= 99.5%
95.0
>= 10 & < 13.4
>= 13.4 & < 44
>= 44 & < 171.58
>= 171.58
15.0
>= 2.564 & < 8
>= 8 & < 32.604
>= 32.604 & < 95
>= 95
12.2
>= 95.644 & < 170
>= 170 & < 562
>= 562 & < 730
>= 730
250.0
>= 5 & < 8
>= 8 & < 22
>= 22 & < 35
>= 35
12.0
>= 6.68% & < 7.42%
>= 3.92% & < 6.68%
>=2.5% & < 3.92% < 2.5%
18
11
94.4
96
97.98
% Fill Rate - order
19
10
90
95
97
13.4
44
15
14
10
21
2.564
22
95.644
170
562
20
22
16
13
2.5
3.92
6.68
21
3.4
4.82
11.76
18
11
0.009
0.062
0.66
11
18 0.03998

Goods Sold
Inventory
Honeycomb %age
99.32 Less than 92%
99.58 Less than 94.4%

99.5 Less than 90%
171.58 Less than 10
8 32.604
95 Less than 2.564

730 Less than 95.644
35 Less than 5
13.38 More than 13.38% >= 11.76% & < 13.38% >= 4.82% & < 11.76% >=3.4% & < 4.82% < 3.4%
>=0.009% & <
>= 0.062% & < 0.66% 0.062%
1.18 More than 1.18% >= 0.66% & < 1.18%
< 0.009%
>=0.03998 & <
>= 1.3636 & < 2.538
>= 0.614 & < 1.3636 0.614
< 0.03998
2.538 More than 2.538
0.614 1.3636
19
10
80
82
90
17
12
89.6
91
95.8
21
97.32
98.92
99.9
99.99188 Less than 97.32%
22
96.86
98
99.6
99.904 Less than 96.86%
26
>=90% & < 91%

>=95.8% & <
>= 89.6% & < 91%
>= 91% & < 95.8%
100%
>=99.9% & <
>= 97.32% & < 98.92% >= 98.92% & < 99.9% 99.99188%
>=99.6% & <
>= 96.86% & < 98%
>= 98% & < 99.6%
99.904%
95.0
>= 99.99188%
99.5
>= 99.904%
98.4
98 Less than 60%

0.64 More than 0.64
>= 0.036 & < 0.64
>= 29.3% & < 43%
>= 43% & < 58%
0.00087
0.036
29.3
43
58
14
15
12.5
59
74.8
85
0.8
>= 100%
90.2
23 0.00014
0.1
85.0
75
21
>= 60% & < 75%
8.7
>= 91%
60
23
100 Less than 89.6%
>= 82% & < 90%
>=90.2% & < 98% >= 98%

>=0.00014 & <
>= 0.00087 & < 0.036 0.00087
< 0.00014
8
6
91 Less than 80%
>= 80% & < 82%
4.9
>= 75% & < 90.2%
>=58% & < 75.4% >= 75.4%
35 More than 35%
>= 12.5% & < 35%
>= 5% & < 12.5%
>=2% & < 5%
< 2%
88 Less than 59%
>= 59% & < 74.8%
>= 74.8% & < 85%
>=85% & < 88%
>= 88%
85.0
47.5
0.0
9.0
80.0
Q. STRATEGY:
INNOVATION
% of Orders Shipped Damaged Free 2007
percentiles
Valid
Missing
20
40
60
80
Major
Opportunity
Disadvantage
Typical
24
94
96
98
98.5 Less than 94%
>= 94% & < 96%
>= 96% & < 98%
25
90.02
93.68
95
99.4 Less than 90.02%
>= 90.02% & < 93.68% >= 93.68% & < 95%
24
98
99
99.6
99.9 Less than 98%
>= 98% & < 99%
>= 99% & < 99.6%
23
98
99
99
99.916 Less than 98%
>= 98% & < 99%
>= 99% & < 99%
14
15
95
97
97.5
98.6 Less than 95%
>= 95% & < 97%
>= 97% & < 97.5%
23
90.2
98.8
100
100 Less than 90.2%
>= 90.2% & < 98.8%
>= 98.8% & < 100%
Advantage
Best in Class
Median
>=98% & < 98.5% >= 98.5%
97.1
>=95% & < 99.4%

>=99.6% & <
99.9%
>=99% & <
99.916%
>=97.5% & <
98.6%
>= 99.4%
95.0
>= 99.9%
99.3
>= 99.916%
99.0
>= 98.6%
97.0
99.5
36.0
21
0.018
0.79
1.4
3.4 More than 3.4%
>= 1.4% & < 3.4%
>= 0.79% & < 1.4%
>=100% & < 100% >= 100%

>=0.018% & <
0.79%
< 0.018%
15
14
15.4
30.8
40.6
60 More than 60
>= 40.6 & < 60
>= 30.8 & < 40.6
>=15.4 & < 30.8
< 15.4
Order Cycle Time
15
14
1.6
4.6
12.8 More than 12.8
>= 4.6 & < 12.8
>= 3 & < 4.6
>=1.6 & < 3
< 1.6
27
97
97.2
97.8
98 Less than 97%
>= 97% & < 97.2%
>= 97.2% & < 97.8%
>=97.8% & < 98% >= 98%
97.5
13
16
24.4
49.8
70
90 More than 90
>= 70 & < 90
>= 49.8 & < 70
>=24.4 & < 49.8
< 24.4
60.0
20
30
31
35
90 More than 90
>= 35 & < 90
>= 31 & < 35
>=30 & < 31
< 30
35.0
>= 28 & < 48
>=12.8 & < 28
< 12.8
40.0

Days Payable
hand - performance
% of overtime hours
0.9
3.0
22
12.8
28
48
78 More than 78
>= 48 & < 78
10
19
20.2
25.4
30
114 More than 114
>= 30 & < 114
>= 25.4 & < 30
>=20.2 & < 25.4
< 20.2
28.0
17
12
12
31
55.2
90 More than 90
>= 55.2 & < 90
>= 31 & < 55.2
>=12 & < 31
< 12
38.0
32
23
2.46
4.1
7.8
13.82 More than 13.82
>= 7.8 & < 13.82
>= 4.1 & < 7.8
>=2.46 & < 4.1
< 2.46
5.0
R. STRATEGY: CUSTOMER
SERVICE
Disadvantage
Percentiles
Valid
Missing
Median
20
40
60
80
Typical
Advantage
Major
Opportunity
Best
in Class
>= 93% & < 97%
>=98.7% & <

>= 97% & < 98.7% 99.73%
>= 99.73%
>= 33.6 & < 48
>= 24 & < 33.6
< 7.6
>= 3% & < 6.2%
>=7.6 & < 24

>=97.6% & <
>= 95% & < 97.6% 99.78%
>=0.00292% & <
>= 0.9% & < 3%
0.9%
>= 5% & < 8%
>= 2% & < 5%
>=0.334% & < 2%
< 0.334%
>= 12 & < 24
>= 7.824 & < 12
>=4 & < 7.824
<4
>= 2 & < 4
>= 4 & < 9.06
>= 9.06 & < 38.84
>= 38.84
60 Less than 8
>= 8 & < 17
>= 17 & < 24
>= 24 & < 60
>= 60
98
99 Less than 85%
>= 85% & < 95%
>=98% & < 99%
>= 99%
98
99 Less than 95%
>= 95% & < 95.988%
>= 95% & < 98%

>= 95.988% & <
98%
>=98% & < 99%
>= 99%
>= 85% & < 90%
>=96.7% & < 98%

>=98.16% & <
99.58%
>= 98%
% On Time Shipments
86
18
98
93
97
98.7
99.73 Less than 93%
73
31
24
7.6
24
33.6
48 More than 48
Perfect Order Index
50
54
95
86.04
95
97.6
99.78 Less than 86.04%

Orders)
31
73
2.3 0.00292
0.9
6.2 More than 6.2%
56
48
0.334
8 More than 8%
66
38
8.125
7.824
12
30
74
9.06
38.84 Less than 2

Documents
39
65
20
17
24
46
58
98
85
95
51
53
98
95 95.988
24 More than 24
>= 86.04% & < 95%
>= 99.78%
< 0.00292%
43
61
95
85
90
96.7
98 Less than 85%
% Fill Rate - line
65
39
97
90
95.24
98.16
99.58 Less than 90%
>= 90% & < 95.24%
% Fill Rate - order
58
46
97.1
90 95.126
97.7
99.6 Less than 90%
>= 90% & < 95.126%
>= 90% & < 96.7%

>= 95.24% & <
98.16%
>= 95.126% & <
97.7%
50
54
43.5
17.6
30.8
50
84 Less than 17.6
>= 17.6 & < 30.8
>= 30.8 & < 50
>= 50 & < 84
>= 84
37
67
20
5.92
17.2
25.56
74 Less than 5.92
>= 5.92 & < 17.2
>= 17.2 & < 25.56
>= 25.56 & < 74
>= 74
30
74
62.5
30.16
53.16
86.4
245 Less than 30.16
>= 30.16 & < 53.16
>= 53.16 & < 86.4
>= 86.4 & < 245
>= 245
20
84 11.025
8.12
15
>= 15 & < 25
>= 25

Sold
56
48
1.68
3.44
6.12
21
83
5.826
11

Inventory
52
52
0.3
0.01
0.068
0.5
32
72
1.12
0.3824
0.818
1.43
74
30
85
78
85
60
44
95
85
81
23
99
25 Less than 3
10.12 More than 10.12%
30 More than 30%
1 More than 1%
>= 11% & < 30%
>= 0.5% & < 1%
>= 5.826% & < 11%

>=
0.068000000000000
1% & < 0.5%
>=1.68% & < 3.44% < 1.68%

>=2% & < 5.826% < 2%
>=0.01% & <
0.06800000000000
01%
< 0.01%
>= 1.43 & < 5.158
>= 0.818 & < 1.43
>=0.3824 & < 0.818 < 0.3824
85
90 Less than 78%
>= 78% & < 85%
>=85% & < 90%
>= 90%
92.2
96.6
100 Less than 85%
>= 100%
95.4
98.5
99.5 99.842 Less than 95.4%
>=96.6% & < 100%

>=99.5% & <
99.842%
72
32
99.45
98
99.04
99.6
99.9 Less than 98%
Honeycomb %age
19
85
75
60
73.6
80
84 Less than 60%
95
0.05
0.01
0.2
1 More than 1
29
75
72
40
66
80
90 Less than 40%
>= 8.12 & < 15

>= 3.44% & <
>= 6.12% & < 10.12% 6.12%
>=97.7% & < 99.6% >= 99.6%
5.158 More than 5.158

>= 3 & < 8.12
>= 99.58%
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measures 2007 Data
>= 98% & < 99.04%
>= 85% & < 85%

>= 92.2% & <
96.6%
>= 98.5% & <
99.5%
>= 99.04% & <
99.6%
>= 60% & < 73.6%
>= 73.6% & < 80% >=80% & < 84%
>= 84%
>= 0.2 & < 1
>= 0.01 & < 0.2
>=0 & < 0.01
<0
>= 40% & < 66%
>= 66% & < 80%
>=80% & < 90%
>= 90%
>= 85% & < 92.2%

>= 95.4% & < 98.5%
>= 99.842%
>=99.6% & < 99.9% >= 99.9%
R. STRATEGY: CUSTOMER
SERVICE
Disadvantage
Percentiles
Valid
Missing
Median
20
40
60
80
>= 17.6% & < 25%
>= 11.6% & <

17.6%
>= 77.46% & < 84.6%
>= 84.6% & < 88% >=88% & < 92.6%
>= 92.6%
99 Less than 92%
>= 92% & < 95%
>= 99%
98.58
99.44 Less than 90%
>= 90% & < 95%
>= 95% & < 97.5% >=97.5% & < 99%

>=98.58% & <
>= 95% & < 98.58% 99.44%
99
99.8 Less than 95%
>= 95% & < 98.5%
100 Less than 98%
>= 98% & < 99%
>=99% & < 99.8%

>=99.818% & <
100%
>= 99.8%
99 99.818
>=97.7% & < 99%
>= 99%
>= 89.6% & < 94.7%
>= 98.5% & < 99%

>= 99% & <
99.818%
>= 95.09% & <
97.7%
>= 94.7% & <
99.4%
>=99.4% & < 100%
>= 100%
>= 1.4% & < 5%
>= 0.62% & < 1.4% >=0.17% & < 0.62% < 0.17%
67
37
15
2.6
11.6
17.6
31
73
85
77.46
84.6
88
89
15
96
92
95
97.5
87
17
98
90
95
79
25
99
95
98.5
81
23
99
98
38
66
96
90
95.09
97.7
99 Less than 90%
>= 90% & < 95.09%
13
91
98
89.6
94.7
99.4
100 Less than 89.6%

5 More than 5%
23
81
0.17
0.62
1.4
36
68
33.25
17
29.6
42.6
Order Cycle Time
50
54
2.25
10
94
97.75
83 96.208
23
81
45
19
30
Days Payable
21
83
45
30
40

% of overtime hours
Advantage
Best
in Class
Typical
Major
Opportunity
92.6 Less than 77.46%
>=2.6% & < 11.6%
< 2.6%
>= 99.44%
>= 100%
60 More than 60
>= 42.6 & < 60
>= 29.6 & < 42.6
>=17 & < 29.6
< 17
5.94 More than 5.94
>= 3 & < 5.94
100 Less than 83%
>= 83% & < 96.208%
>=1 & < 2

>=98.56% & <
100%
<1
98.56
>= 2 & < 3

>= 96.208% & <
98.56%
54.4
60 More than 60
>= 54.4 & < 60
>= 30 & < 54.4
>=19 & < 30
< 19
45
56 More than 56
>= 45 & < 56
>= 40 & < 45
>=30 & < 40
< 30
45 More than 45
>= 42.4 & < 45
>= 32.8 & < 42.4
>=29.6 & < 32.8
< 29.6
45 More than 45
More than
85 85.0000000000001
>= 40 & < 45

>= 59.2 & <
85.0000000000001
>= 21 & < 40
>=3 & < 21
<3
>= 28.4 & < 59.2
>=18 & < 28.4
< 18
15 More than 15
>= 10 & < 15
>= 5.5 & < 10
>=4 & < 5.5
<4
23
81
41
29.6
32.8
42.4
14
90
26
21
40
22
82
44
18
28.4
59.2
157
73
5.5
10
Copyright 2007, WERC Supply Chain visions. All rights reserved. DC Measures 2007 Data
25 More than 25%
>= 100%
S. STRATEGY: MIX
Percentiles
Valid
Missing
Median
20
40
60
93
97.6
99
24
36
% On Time Shipments
84
37
24
Perfect Order Index
57
64
97
86.28

% Backorders (Back Orders as % of Total
Orders)
38
83
0.18
62
59
0.5
99
22
98
96 97.76
61
60
4.9
12
28
93
10

Documents
50
71
24
10
19.4
25
67
54
95
90
95
98
80
Major
Opportunity
99.8 Less than 93%

48 More than 48
Disadvantage
>= 93% & < 97.6%

>= 36 & < 48
99.2 Less than 86.28%>= 86.28% & < 96%

5 More than 5%
>= 3% & < 5%
10 More than 10% >= 5% & < 10%
Typical
>= 97.6% & < 99%
Advantage
Best
in Class
>=99% & < 99.8%
>= 99.8%
>= 24 & < 36
>=8 & < 24
<8
>= 96% & < 97.76%
>=97.76% & < 99.2%
>= 99.2%
>= 2% & < 3%
>=0.18% & < 2%
< 0.18%
>= 4% & < 5%
>=0.5% & < 4%
< 0.5%
>= 12 & < 24
>= 4.9 & < 12
>=2 & < 4.9
<2
13.6 Less than 2
>= 2 & < 4
>= 4 & < 10
>= 10 & < 13.6
>= 13.6
49.6 Less than 10
>= 10 & < 19.4
>= 19.4 & < 25
>= 25 & < 49.6
>= 49.6
>= 90% & < 95%
>= 95% & < 98%
>=98% & < 99%
>= 99%
24 More than 24
99 Less than 90%
64
57
98
95
98
98
99 Less than 95%
>= 95% & < 98%
>= 98% & < 98%
>=98% & < 99%
>= 99%
55
66
94
85
90
95
98 Less than 85%
>= 85% & < 90%
>= 90% & < 95%
>=95% & < 98%
>= 98%
>= 92% & < 97.18%
>= 97.18% & < 98.58% >=98.58% & < 99.52%
>= 99.52%
>= 96.4% & < 98.28%
>=98.28% & < 99.56%
>= 99.56%
>= 35 & < 45
>= 45 & < 62.5
>= 62.5
>= 10 & < 18.24
>= 18.24 & < 29
>= 29
>= 23.2 & < 45.2
>= 45.2 & < 100
>= 100 & < 262
>= 262
>= 3.02 & < 10
>= 10 & < 20.8
>= 20.8 & < 32
>= 32
>=2.28% & < 3.914%
< 2.28%
>=3.464% & < 5.02%
< 3.464%
% Fill Rate - line
68
53
98
% Fill Rate - order
66
55
98
92.4
92 97.18 98.58 99.52 Less than 92%
58
63
41
12.88
35
86
15
4.6
96.4 98.28 99.56 Less than 92.4% >= 92.4% & < 96.4%
35
45
10 18.24
62.5 Less than 12.88 >= 12.88 & < 35

29 Less than 4.6
32
89
75
23.2
45.2
100
262 Less than 23.2
23
98
18
3.02
10
20.8
32 Less than 3.02

Sold
51
70
17
104
6.36

Inventory
57
64
0.5
38
83
0.765
2.28 3.914
3.464
5.02
0.0045 0.058
6.02 11.26 More than 11.26 >= 6.02% & < 11.26% >= 3.914% & < 6.02%
9.9 20.62 More than 20.62 >= 9.9% & < 20.62%
81
40
85
79.1
65
56
98
89.2
95
100
95.6
98
99.1
91
30
99
86
35
99
87.9
Honeycomb &age
14
107
17
104
39
82
70
59
62
33

>= 1% & <

3.4 More than 3.400 3.40000000000001%
0.15 0.416 1.196 4.526 More than 4.526 >= 1.196 & < 4.526
>= 4.6 & < 10
84.6 89.14 96.84 Less than 79.1% >= 79.1% & < 84.6%
98 98.86 99.32
100 Less than 89.2% >= 89.2% & < 95%

99.9 Less than 95.6% >= 95.6% & < 98%
99.8 Less than 98%
>= 5.02% & < 9.9%
>=
0.0580000000000001% >=0.0045% & <
& < 1%
0.0580000000000001%
< 0.0045%
>= 0.416 & < 1.196
< 0.15
>=0.15 & < 0.416
>= 84.6% & < 89.14%
>=89.14% & < 96.84%
>= 96.84%
>= 95% & < 100%
>=100% & < 100%
>= 100%
>= 98% & < 99.1%
>=99.1% & < 99.9%
>= 98% & < 98.86%
>= 98.86% & < 99.32% >=99.32% & < 99.8%
>= 99.9%
>= 99.8%
70
85
88
90 Less than 70%
>= 70% & < 85%
>= 85% & < 88%
>=88% & < 90%
>= 90%
1 0.00071
0.6
2.6 More than 2.6
>= 1 & < 2.6
>= 0.6 & < 1
>=0.00071 & < 0.6
< 0.00071
50
67
79
92.3 Less than 50%
>= 50% & < 67%
>= 67% & < 79%
>=79% & < 92.3%
>= 92.3%
11.1
8.6
15
25 More than 25% >= 15% & < 25%
>= 8.6% & < 15%
>=2% & < 8.6%
< 2%
88
85
79.6
82
88.8
97 Less than 79.6% >= 79.6% & < 82%
>= 82% & < 88.8%
>=88.8% & < 97%
>= 97%
103
18
97.5
94
96
98
>= 94% & < 96%
>= 96% & < 98%
>=98% & < 99%
>= 99%
97
24
98
>= 95% & < 96.84%
>= 96.84% & < 98.8%
>=98.8% & < 99.24%
>= 99.24%
95 96.84
99 Less than 94%
98.8 99.24 Less than 95%
S. STRATEGY: MIX
Percentiles
Valid
Missing
Median
20
86
35
99
86
35
99
40
96.4 98.24
98
60
80
Major
Opportunity
Disadvantage
Typical
99 99.62 Less than 96.4% >= 96.4% & < 98.24% >= 98.24% & < 99%
Advantage
Best
in Class
>=99% & < 99.62%
>= 99.62%
>= 99% & < 99.62%
>=99.62% & < 100%
>= 100%
98.5 99.08 Less than 93.92%>= 93.92% & < 97.6% >= 97.6% & < 98.5%
>=98.5% & < 99.08%
>= 99.08%
>= 98% & < 99.88%
>=99.88% & < 100%
>= 100%
>= 2% & < 5%
>= 1.7% & < 2%
>=0.5% & < 1.7%
< 0.5%
>= 41.8 & < 90
>= 28 & < 41.8
>=16 & < 28
< 16
< 1.34
99 99.62
100 Less than 98%
>= 98% & < 99%
53
68
98
93.92
17
104
99
88.8
15
106
0.5
1.7
41
80
36
16
28
41.8
Order Cycle Time
55
66
1.34
4.62
11.6 More than 11.6 >= 4.62 & < 11.6
>= 3 & < 4.62
>=1.34 & < 3
10
111
97.5
83.8
95.8
99.2
100 Less than 83.8% >= 83.8% & < 95.8%
>= 95.8% & < 99.2%
>=99.2% & < 100%
>= 100%
29
92
30
14.5
21
35
>= 21 & < 35
>=14.5 & < 21
< 14.5
97.6
98 99.88
100 Less than 88.8% >= 88.8% & < 98%

5 More than 5%
90 More than 90
67 More than 67
>= 35 & < 67
Days Payable
23
98
32
16.8
30
45
56 More than 56
>= 45 & < 56
>= 30 & < 45
>=16.8 & < 30
< 16.8
19
102
41
18
31
42.5
50 More than 50
>= 42.5 & < 50
>= 31 & < 42.5
>=18 & < 31
< 18

16
105
42.5
20.4
30
60
91.2 More than 91.2 >= 60 & < 91.2
>= 30 & < 60
>=20.4 & < 30
< 20.4
27
94
30
5.6
15.6
39
82.8 More than 82.8 >= 39 & < 82.8
>= 15.6 & < 39
>=5.6 & < 15.6
< 5.6
130
59
>= 6 & < 10
>=4 & < 6
<4
% of overtime hours
10 12.64 More than 12.64 >= 10 & < 12.64
T. SALES, LESS THAN 500m
N
Valid
& On Time Shipments
Percentiles
Missing
Median
Median
20
40
60
80
Major Opportunity
112
25
98
94
97
98.5

94
43
24
24
25
48 More than 48
Perfect Order Index
66
71
97
85.52
95
98
99.62 Less than 85.52%
& Lost sales ( & of SKUs Stocked Out)
52
85
2.5
0.1
5 More than 5%
& Backorders (Back Orders as a & of Total

Orders)
74
63
4.75
0.63
2.9
70
67
6.4
12
42
95
59
78
20
6.6
15
25
& of Supplier Orders Received with Correct

Documents
77
60
96
86.8
95
& of Supplier Orders Received Damage Free
99.54 Less than 94%
Disadvantage
Typical
Advantage
Best in Class
>= 94% & < 97%
>= 97% & < 98.5%
>=98.5% & < 99.54%
>= 99.54%
98.0
>= 25 & < 48
>= 24 & < 25
>=8 & < 24
<8
24.0
>= 85.52% & < 95%
>= 95% & < 98%
>=98% & < 99.62%
>= 99.62%
97.0
>= 3% & < 5%
>= 2% & < 3%
>=0.1% & < 2%
< 0.1%
2.5
10 More than 10%
>= 5% & < 10%
>= 2.9% & < 5%
>=0.63% & < 2.9%
< 0.63%
4.8
24 More than 24
>= 12 & < 24
>= 6.4 & < 12
>=4 & < 6.4
<4
8.0
>= 2 & < 4
>= 4 & < 6
>= 6 & < 13.2
>= 13.2
60 Less than 6.6
>= 6.6 & < 15
>= 15 & < 25
>= 25 & < 60
>= 60
20.0
98
99 Less than 86.8%
>= 86.8% & < 95%
>= 95% & < 98%
>=98% & < 99%
>= 99%
96.0
98.0
13.2 Less than 2
4.0
73
64
98
95 96.92
98
99 Less than 95%
>= 95% & < 96.92%
>= 96.92% & < 98% >=98% & < 99%
>= 99%
& of Supplier Orders Received On Time
69
68
94.5
85
90
95
98 Less than 85%
>= 85% & < 90%
>= 90% & < 95%
>= 98%
94.5
& Fill Rate - line
83
54
97.5
90
95 98.08
99.3 Less than 90%
>= 90% & < 95%
>= 95% & < 98.08% >=98.08% & < 99.3%
>= 99.3%
97.5
& Fill Rate - order
79
58
97.5
92
96
98.5
99.6 Less than 92%
>= 92% & < 96%
>= 96% & < 98.5%
>=98.5% & < 99.6%
>= 99.6%
97.5
70
67
49
15 35.96
58.8
108 Less than 15
>= 15 & < 35.96
>= 35.96 & < 58.8
>= 58.8 & < 108
>= 108
49.0
49
88
20
>= 5 & < 15.6
>= 15.6 & < 25
>= 25 & < 65
>= 65
20.0
41
96
70.0
28
109
9.15
2.94
Distribution Costs as a &age of Sales
72
65
6.05
33
104
10
Distribution Costs as a &age of Cost of

Goods Sold
Inventory Shrinkage as a &age of Total
Inventory
15.6
70 17.266
49.6
84.8
150 Less than 17.266
20.8
31 Less than 2.94
7.38
3.5
7.32
12.4
0.5 0.0045
0.07
73
64
32
105
1.675
& Average Warehouse Capacity Used
91
46
87.9
80

Inventory Count Accuracy (& by units)
25
0.292 1.126 2.952

85
90
65 Less than 5
>= 17.266 & < 49.6
>= 49.6 & < 84.8
>= 84.8 & < 150
>= 150
>= 2.94 & < 8
>= 8 & < 20.8
>= 20.8 & < 31
>= 31
9.2
>=3% & < 5%
< 3%
6.1
11.04 More than 11.04% >= 7.38% & < 11.04% >= 5% & < 7.38%
22 More than 22%
5.838 More than 5.838
97 Less than 80%
>=95% & < 98%
>= 12.4% & < 22%
>= 7.32% & < 12.4% >=3.5% & < 7.32%
< 3.5%
10.0
>= 1% & < 2.44%
>= 0.07% & < 1%
>=0.0045% & < 0.07% < 0.0045%
0.5
>= 2.952 & < 5.838
>= 1.126 & < 2.952
>=0.292 & < 1.126
< 0.292
1.7
>= 80% & < 85%
>= 85% & < 90%
>=90% & < 97%
>= 97%
87.9
81
56
97
86.6
95
99
100 Less than 86.6%
>= 86.6% & < 95%
>= 95% & < 99%
>=99% & < 100%
>= 100%
97.0
102
35
98.7
96
98
99
99.8 Less than 96%
>= 96% & < 98%
>= 98% & < 99%
>=99% & < 99.8%
>= 99.8%
98.7
Order Picking Accuracy (& by order)
99
38
99
98
98.9
99.4
99.8 Less than 98%
>= 98% & < 98.9%
>= 98.9% & < 99.4% >=99.4% & < 99.8%
>= 99.8%
99.0
Honeycomb &age
21
116
80
60.2
75
85
>= 60.2% & < 75%
>= 75% & < 85%
>=85% & < 89.6%
>= 89.6%
80.0
20
117
0.75
0.001
0.11
2.6 More than 2.6
>= 1 & < 2.6
>= 0.11 & < 1
>=0.001 & < 0.11
< 0.001
50
87
67.5
35 63.24
75
85 Less than 35%
>= 35% & < 63.24%
>= 63.24% & < 75% >=75% & < 85%
>= 85%
67.5
79
58
15
3.4
11 18.74
30 More than 30%
>= 18.74% & < 30%
>= 11% & < 18.74% >=3.4% & < 11%
< 3.4%
15.0
37
100
82
75
80
86.6
>= 75% & < 80%
>= 80% & < 86.6%
>= 92.4%
82.0
& of Orders Delivered On Time - 2007
123
14
97.5
92.8 95.12
98
99.24 Less than 92.8%
>= 92.8% & < 95.12% >= 95.12% & < 98% >=98% & < 99.24%
>= 99.24%
97.5
& of Orders Shipped Complete - 2007
115
22
98
93 96.88
99
99.8 Less than 93%
>= 93% & < 96.88%
>= 96.88% & < 99% >=99% & < 99.8%
>= 99.8%
98.0
& of Orders Shipped Damaged Free - 2007
104
33
99
95
99
99
99.9 Less than 95%
>= 95% & < 99%
>= 99% & < 99%
>=99% & < 99.9%
>= 99.9%
99.0
& of Orders Sent With Correct

Documentation
109
28
99
98
99
99.8
100 Less than 98%
>= 98% & < 99%
>= 99% & < 99.8%
>=99.8% & < 100%
>= 100%
99.0
54
83
98
95
97
98.9
99.5 Less than 95%
>= 95% & < 97%
>= 97% & < 98.9%
>=98.9% & < 99.5%
>= 99.5%
98.0
92.4 Less than 75%
>=86.6% & < 92.4%
0.8
T. SALES, LESS THAN 500m
N
Valid
Percentiles
Missing
Median
Median
20
40
60
80
Major Opportunity
24
113
99
90
96
99.8
100 Less than 90%
28
109
0.45
5 More than 5%
50
87
34.5
16
30
43.4
Order Cycle Time
64
73
8 More than 8
14
123
96.34
81
95
98
100 Less than 81%
30
60
90 More than 90
89.4 More than 89.4
Disadvantage
Typical
Advantage
Best in Class
>= 90% & < 96%
>= 96% & < 99.8%
>=99.8% & < 100%
>= 100%
>= 2% & < 5%
>= 1% & < 2%
>=0.45% & < 1%
< 0.45%
>= 43.4 & < 89.4
>= 30 & < 43.4
>=16 & < 30
< 16
99.0
2.0
34.5
>= 4 & < 8
>= 2 & < 4
>=1 & < 2
<1
>= 81% & < 95%
>= 95% & < 98%
>=98% & < 100%
>= 100%
96.3
3.0
>= 60 & < 90
>= 30 & < 60
>=15 & < 30
< 15
39.5
>= 45 & < 47.784
>= 30 & < 45
>=16.8 & < 30
< 16.8
30.5
>= 43.5 & < 48.8
>= 31.6 & < 43.5
>=17.6 & < 31.6
< 17.6
41.5
38
99
39.5
15
Days Payable
28
109
30.5
16.8
30
28
109
41.5
17.6
31.6
43.5
22
115
36.5
20.6
30
44
87 More than 87
>= 44 & < 87
>= 30 & < 44
>=20.6 & < 30
< 20.6
36.5
38
99
32.5
13.6
30
60
90 More than 90
>= 60 & < 90
>= 30 & < 60
>=13.6 & < 30
< 13.6
32.5
210
107
7.1
10
12 More than 12
>= 10 & < 12
>= 5 & < 10
>=3 & < 5
<3

& of overtime hours
45 47.784 More than 47.784

48.8 More than 48.8
7.1
U. SALES , 500mm to 3 BILLION
Percentiles
Valid
Missing
Median
20
Best in Class
40
Major Opportunity
80
60
Typical
MedianU
Advantage
>= 92.5% & < 95.2%
>=98.68% & <

>= 95.2% & < 98.68% 99.8%
>= 99.8% 97.5
>= 48 & < 72
>= 24.4 & < 48
< 12
36.0
>= 86.96% & < 95%
>= 95% & < 96.8%
>= 99.84
95.0
>= 2% & < 5%
>= 0.5% & < 2%
>= 5% & < 7.4%

>= 19.2 & < 24
>= 2.4 & < 8.4
>= 8.4 & < 19.6
>= 3% & < 5%

>= 7.04 & < 19.2
>= 8.4 & < 14.8
>= 19.6 & < 35
>= 85% & < 94.4%
>= 94.4% & < 96.36%
>= 95% & < 98%
>= 98% & < 98.5%
>= 86.4% & < 90%
>= 90% & < 95%
99.6 Less than 92.54%
>= 92.54% & < 97%
>= 97% & < 98.02%
99 Less than 90%

100 Less than 14.8
>= 90% & < 93.84%

>= 14.8 & < 35.7
>= 93.84% & < 97.2%

>= 35.7 & < 50
82.8 Less than 4.7
>= 4.7 & < 14
>= 14 & < 25.96
>= 45.32 & < 110

>= 10.4 & < 15.6
>= 110 & < 220

>= 15.6 & < 28.4
>= 6% & < 8.5%
>= 3.1% & < 6%
>= 7.272% & < 12.24%
>= 4.18% & < 7.272%
>= 0.5% & < 1%
>= 0.046% & < 0.5%
1.6668 More than 1.6668
>= 0.836 & < 1.6668
>= 0.466 & < 0.836
85
95.572 Less than 79.2%
>= 79.2% & < 85%
>= 85% & < 85%
95
100
102.04 Less than 90.8%
>= 90.8% & < 95%
>= 95% & < 100%
95.72
98.652
99.6
99.9 Less than 95.72%
>= 95.72% & < 98.652% >= 98.652% & < 99.6%
99.5
98
99.2
99.7
99.9 Less than 98%
>= 98% & < 99.2%
>= 99.2% & < 99.7%
84
64
82.4
88.8
95.8 Less than 64%
>= 64% & < 82.4%
>= 82.4% & < 88.8%
0.045 0.000122 0.032055
0.24
1 More than 1
>= 0.24 & < 1
>= 0.032055 & < 0.24
% On Time Shipments
62
15
97.5
92.5
57
20
36
12
24.4
48
Perfect Order Index

Out)
Total Orders)
Correct Documents
Damage Free
Time
32
45
95
86.96
95
96.8
19
58
0.08
0.5
37
50
17
31
40
27
60
46
5
12
10
25
0.566
3.2
2.4
8.4
3
7.04
8.4
19.6
5
19.2
14.8
35
31
46
95
85
34
43
98
95
98
98.5
30
47
92
86.4
90
95
% Fill Rate - line
51
26
97.5
92.54
% Fill Rate - order

43
39
34
38
96
40
90
14.8
26
51
17.5
4.7

22
17
55
60
172.5
18
45.32
10.4
110
15.6
220
28.4
385.8 Less than 45.32

42 Less than 10.4

Goods Sold
Total Inventory
39
38
4.2
1.8
3.1
8.5 More than 8.5%
12
65
6.03
1.6
36
41
0.25
0.0045
37
40
0.75
0.18
52
25
85
79.2
85
38
39
97.5
90.8
60
17
99.14
59
18
Honeycomb %age
11
66
71
Disadvantage
95.2 98.68
94.4 96.36
97 98.02
93.84
35.7
97.2
50
14 25.96
4.18 7.272
0.046
0.5
0.466 0.836

72 More than 72
99.84 Less than 86.96%
5 More than 5%
7.4
24
50
54.8
More than 7.4%

More than 24
Less than 2.4
Less than 8.4
98.6 Less than 85%

99 Less than 95%
12.24 More than 12.24%

1 More than 1%
>=12 & < 24.4

>=96.8% & <
99.84%
>=0.08% & <
0.5%
>=0.566% & <
3%
>=3.2 & < 7.04
>= 14.8 & < 50
>= 35 & < 54.8
>=96.36% & <
98.6%
>=98.5% & <
99%
>=95% & <
96.9%
>=98.02% & <
99.6%
>=97.2% & <
99%
>= 50 & < 100
>= 25.96 & <
82.80000000000
01
>= 220 & <
385.8
>= 28.4 & < 42
>=1.8% & <
3.1%
>=1.6% & <
4.18%
>=0.0045% & <
0.046%
>=0.18 & <
0.466
>=85% & <
95.572%
>=100% & <
102.04%
>=99.6% & <
99.9%
>=99.7% & <
99.9%
>=88.8% & <
95.8%
>=0.000122 & <
0.032055
< 0.08%
1.0
< 0.566%
5.0
< 3.2
12.0
>= 50
10.0
>= 54.8
25.0
>= 98.6% 95.0
>= 99%
98.0
>= 96.9% 92.0

>= 99.6% 97.5
>= 99%
>= 100
96.0
40.0
>= 82.80
17.5
>= 385.8 172.5

>= 42
18.0
< 1.8%
4.2
< 1.6%
6.0
< 0.0045% 0.3

< 0.18
0.8
>= 95.57
85.0
>= 102.0
97.5
>= 99.9% 99.1

>= 99.9% 99.5
>= 95.8% 84.0
< 0.00012
0.0
Percentiles
Best in Class
U. SALES , 500mm to 3 BILLION
Valid

16
41
29
61
36
48
88.5
12
87
70
2
80
84 90.4
9.72 15.36
85
90
94.6 Less than 70%

95 Less than 80%

65
65
12
12
96.2
97
92
92.36
95 97.26
95
98
99 Less than 92%

99 Less than 92.36%

58
19
99
97.24
54
37
23
40
99
97
98
92.4
69
98.5
12
65

Order Cycle Time
30
39

Days Payable
hand - performance
% of overtime hours
Missing
Median
20
40
98.06
60
99
80Major Opportunity
99.18 Less than 97.24%
Disadvantage
>= 97% & < 97.64%

>= 55.4 & < 64.11
>= 45 & < 59
>= 45 & < 50
>= 92% & < 95%

>= 92.36% & < 95%
>= 97.24% & < 98.06%
100 Less than 98%

99 Less than 92.4%
>= 98% & < 99%

>= 92.4% & < 96%
78
98
99.4
100 Less than 78%
>= 78% & < 98%
0.825
0.0026
0.48
0.97
2.4 More than 2.4%
>= 0.97% & < 2.4%
47
38
39.5
5
15.6
2
21.04
3
55.6
7
5
18
15
14
72
59
62
63
98.6
43.79
40
42.5
97
18.8
30
28
97.64 99.44
30 55.4
35
45
41
45
11
66
25
5.2
21
56
40
13.2
85
33
9.5
100
64.11
59
50
Less than 97%

More than 64.11
More than 59
More than 50
>= 55.6 & < 84.4

>= 7 & < 12
34
78 More than 78
>= 34 & < 78
>= 19.8 & < 34
24.604 46.11
90 More than 90
>= 46.11 & < 90
>= 24.604 & < 46.11
>=5.2 & < 19.8

>=13.2 & <
24.604
15 More than 15
>= 11.4 & < 15
>= 6.64 & < 11.4
>=4 & < 6.64
19.8
6.64
11.4
Median
Advantage
>=90.4% & <

>= 84% & < 90.4%
94.6%
>= 9.72% & < 15.36% >=2% & < 9.72%
>= 85% & < 90%
>=90% & < 95%
>=97.26% & <
>= 95% & < 97.26%
99%
>= 95% & < 98%
>=98% & < 99%
>=99% & <
>= 98.06% & < 99%
99.18%
>=99.75% & <
>= 99% & < 99.75%
100%
>= 96% & < 98%
>=98% & < 99%
>=99.4% & <
>= 98% & < 99.4%
100%
>=0.0026% & <
>= 0.48% & < 0.97%
0.48%
>=15.6 & <
>= 21.04 & < 55.6
21.04
>= 3 & < 7
>=2 & < 3
>=99.44% & <
>= 97.64% & < 99.44% 100%
>= 30 & < 55.4
>=18.8 & < 30
>= 35 & < 45
>=30 & < 35
>= 41 & < 45
>=28 & < 41
>= 70% & < 84%

>= 15.36% & < 23.8%
>= 80% & < 85%
99 99.75
96
98
84.4 More than 84.4

12 More than 12
Typical
>= 94.6% 88.5

< 2%
12.0
>= 95%
87.0
>= 99%
>= 99%
96.2
97.0
>= 99.18
99.0
>= 100% 99.0

>= 99%
97.0
>= 100% 98.5
< 0.0026% 0.8
< 15.6
<2
39.5
5.0
>= 100%
< 18.8
< 30
< 28
98.6
43.8
40.0
42.5
< 5.2
25.0
< 13.2
40.0
<4
9.5
V. SALES GREATER THAN 3 BILLION

% On Time Shipments
Perfect Order Index
Percentiles
45
98
34
18
24
25
27
95
20
40
92.1 95.52
8
60
80
Major
Opportunity
98.18 99.724 Less than 92.1%
8 More than 8%
>= 5.08% & < 8%

>= 16 & < 24
>= 8 & < 16
24.8 Less than 1.2
>= 1.2 & < 4
>= 4 & < 16.8
22.52
59.2 Less than 7.8
>= 7.8 & < 14.6
>= 14.6 & < 22.52
99.88 Less than 95%
>= 95% & < 98%
>= 98% & < 98.36%
95.6
98.4 Less than 86%
3 0.806
2.86
3.4
26
26
4.2 0.092
3.9
5.08
27
25
12
3.6
16
24 More than 24
10
42
6.5
1.2
16.8
7.8
14.6
18
34
20.6

Documents
26
26
98
95
98
98.36
27
25
98
94.9
98
98
99 Less than 94.9%
26
26
95
85.8
92.8
98
98.68 Less than 85.8%
27
25
28
24
26
26
15
37
3.96
7.94
10.48
19
33
178.5
30
83
226
10
42
18
5.04
14.4
20.4
32.8 Less than 5.04
30
22
4.85 1.346 3.408
5.696
46
7.25 2.144 4.372
12
29
23
0.5
1.7 More than 1.7%
22
30
0.935 0.192 0.726
1.252
41
11
85
76.2
80
85
30
22
95
88.4
94
95
38
14
35
17
99.3
97.6
99
99.56
99.89 Less than 97.6%
45
85
59.6
77
89.8
% Fill Rate - line

% Fill Rate - order
Distribution Costs as a % of Cost of Goods Sold
Inventory
Honeycomb %age
98.3 95.42
97
97.1 98.992
99.54 Less than 95.42%
96.5
98.76
21.3 12.16 15.48
38.8
89 Less than 12.16
94.1
0.01
99.15 95.16 98.42
>=98.18% & <

>= 92.1% & < 95.52% >= 95.52% & < 98.18% 99.724%
>= 3.4% & < 5.6%
86 92.78
75 More than 75
41
Advantage
5.6 More than 5.6%
24
11
Typical
>=8 & < 24

>=95.6% & <
>= 92.78% & < 95.6% 98.4%
>=0.806% & <
2.86%
>= 2.86% & < 3.4%
>=0.092% & <
3.9%
>= 3.9% & < 5.08%
24
% Backorders (Back Orders as % of Total

Orders)
Median
Disadvantage
>= 86% & < 92.78%
>= 24 & < 24
>=3.6 & < 8

>= 16.8 & <
24.8
>= 22.52 & <
59.2
>=98.36% & <
99.88%
>=98% & < 99%

>=98% & <
98.68%
>= 85.8% & < 92.8% >= 92.8% & < 98%
>=98.992% & <
>= 95.42% & < 97.1% >= 97.1% & < 98.992% 99.54%
>=98.76% & <
>= 94.1% & < 96.5% >= 96.5% & < 98.76% 99.9%
>= 94.9% & < 98%
>= 98% & < 98%
>= 38.8 & < 89

>= 10.48 & <
20.8
>= 12.16 & < 15.48
>= 15.48 & < 38.8
20.8 Less than 3.96
>= 3.96 & < 7.94
>= 7.94 & < 10.48
375 Less than 30
>= 226 & < 375

>= 20.4 & <
32.8
>= 5.04 & < 14.4
>= 14.4 & < 20.4
>=1.346% & <
>= 5.696% & < 8.48% >= 3.408% & < 5.696% 3.408%
>=2.144% & <
4.372%
>= 12% & < 32.6%
>= 4.372% & < 12%
>=0.01% & <
0.5%
>= 1% & < 1.7%
>= 0.5% & < 1%
>=0.192 & <
0.726
>= 1.252 & < 4.54
>= 0.726 & < 1.252
>=85% & <
89.6%
>= 76.2% & < 80%
>= 80% & < 85%
>=95% & <
99.6%
>= 88.4% & < 94%
>= 94% & < 95%
>=99.68% & <
>= 95.16% & < 98.42%>= 98.42% & < 99.68% 99.952%
>=99.56% & <
99.89%
>= 97.6% & < 99%
>= 99% & < 99.56%
>=89.8% & <
98.2%
>= 59.6% & < 77%
>= 77% & < 89.8%
4.54 More than 4.54
99.68 99.952 Less than 95.16%
>= 24 & < 75
>= 30 & < 83
>= 83 & < 226
Best in Class
>= 99.724%
98.0
<8
24.0
>= 98.4%
95.0
< 0.806%
3.0
< 0.092%
< 3.6
4.2
12.0
>= 24.8
6.5
>= 59.2
20.6
>= 99.88%
98.0
>= 99%
98.0
>= 98.68%
95.0
>= 99.54%
98.3
>= 99.9%
97.0
>= 89
21.3
>= 20.8
8.0
>= 375
178.5
>= 32.8
18.0
< 1.346%
4.9
< 2.144%
7.3
< 0.01%
1.0
< 0.192
0.9
>= 89.6%
85.0
>= 99.6%
95.0
>= 99.952%
99.2
>= 99.89%
99.3
>= 98.2%
85.0
V. SALES GREATER THAN 3 BILLION

Percentiles
20
40
60
1.26
0.15 0.002 0.066
14
38
67.5
40
31
21
12.5
5.1
14
38
85.95
70
42
10
96
36
16
96 92.04
95
98
34
18
99
96
98
99.7
99.9 Less than 96%
35
17
99
98
99
99.12
99.9 Less than 98%
25
27
96 90.06
95
98
44
98
97.2
98.8
40
70
10.8 19.608
88
98 Less than 70%
92 95.06
97.72
98.38 Less than 92%
41
22
30
35.5
19.2
28.8
39.6
Order Cycle Time
24
28
Days Payable
5.2 More than 5.2
85
91.2
0.7 0.046 0.446
1.2
Median
Disadvantage
Typical
Advantage
>=0.002 & <

0.066
>=70% & <
92.3%
92.3 Less than 40%
>= 40% & < 40%
>= 40% & < 70%
>=5.1% & <
40.56 More than 40.56% >= 19.608% & < 40.56 >= 10.8% & < 19.608% 10.8%
47
11
Major
Opportunity
80
99.18 Less than 92.04%
98.16 Less than 90.06%

100 Less than 91.2%
2.8 More than 2.8%
53.4 More than 53.4
6 More than 6
47
95
65.8
91.4
97.1
18
34
36.5
17
30.6
43.6
61 More than 61
10.0
42.0
46.0
36.0
45.0
54.8
67.4 More than 67.4
>= 1.26 & < 5.2
>= 0.066 & < 1.26
Best in Class
< 0.002
>= 92.3%
67.5
< 5.1%
12.5
>=88% & < 98% >= 98%

>=97.72% & <
>= 98.38%
>= 92% & < 95.06% >= 95.06% & < 97.72% 98.38%
>=98% & <
99.18%
>= 99.18%
>= 92.04% & < 95% >= 95% & < 98%
>=99.7% & <
99.9%
>= 99.9%
>= 96% & < 98%
>= 98% & < 99.7%
>=99.12% & <
99.9%
>= 99.9%
>= 98% & < 99%
>= 99% & < 99.12%
>=98% & <
98.16%
>= 98.16%
>= 90.06% & < 95% >= 95% & < 98%
>=98.8% & <
100%
>= 100%
>= 91.2% & < 97.2% >= 97.2% & < 98.8%
>=0.046% & <
0.446%
< 0.046%
>= 1.2% & < 2.8%
>= 0.446% & < 1.2%
>= 70% & < 85%
0.2
>= 85% & < 88%
>= 39.6 & < 53.4
>= 28.8 & < 39.6
>=19.2 & < 28.8 < 19.2
>= 3 & < 6
>= 2 & < 3
<1
86.0
96.0
96.0
99.0
99.0
96.0
98.0
0.7
35.5
>= 65.8% & < 91.4% >= 91.4% & < 97.1%
>=1 & < 2

>=97.1% & <
99.7%
>= 99.7%
95.0
>= 43.6 & < 61
>= 30.6 & < 43.6
>=17 & < 30.6
< 17
36.5
>= 54.8 & < 67.4
>= 45 & < 54.8
>=36 & < 45
< 36
46.0
3.0
43
31
25
30
36
50 More than 50
>= 36 & < 50
>= 30 & < 36
>=25 & < 30
< 25
31.0
11
41
22
9.4
19.6
36
110 More than 110
>= 36 & < 110
>= 19.6 & < 36
>=9.4 & < 19.6
< 9.4
22.0
18
34
37.5
7.8
29.8
45.8
55.2 More than 55.2
>= 45.8 & < 55.2
>= 29.8 & < 45.8
>=7.8 & < 29.8
< 7.8
37.5
% of overtime hours
61
23
8 4.744
6.4
10
>= 10 & < 14
>= 6.4 & < 10
>=4.744 & < 6.4 < 4.744
14 More than 14
8.0

DC Metrics 2007 by Industry

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DC Metrics 2007 by Industry

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DC Metrics Research Findings

Karl B Manrodt, PhD, Associate Professor, Georgia Southern University

History of the Study

About the Research Team

DC Metrics Research Findings 2007 Report

BY SUPPLY CHAIN CUSTOMER

Perfect Order Index

99.66 Less than 90.4%

98.56 Less than 81%

15 More than 15%

Dock to Stock Cycle Time, in Hours

Lines Received and Put Away per Hour

30.8 129.24 Less than 4.6

99 Less than 74%

99 Less than 92%

% Fill Rate - line

% Fill Rate - order

99.2 Less than 88.4%

Lines Picked Per Hour

159 Less than 23.6

Orders Picked Per Hour

Cases Shipped per Person Hour

Pallets Shipped per Person Hour

11.4 More than 11.4%

12.8 More than 12.8%

Inventory Shrinkage as a % of Total

1.26 More than 1.26%

Distribution Costs per Unit Shipped

4.556 More than 4.556

% Average Warehouse Capacity Used

98.4 Less than 82.6%

Peak Warehouse Capacity Used

Distribution Costs as a % of Sales

Copyright 2007, WERC. All rights reserved. DC Measures Data

% Lost sales ( % of SKUs Stocked Out)

Suppliers Orders Received Hour

28.88 More than 28.88

97.48 Less than 75.4%

99.78 Less than 80%

139.2 Less than 3.6

107.2 Less than 92%

>= 90.4% and

>= 81% and <

>= 95% and <

>= 92% and <

>= 80% and <

>= 93.9% and

>= 1% and <

>= 0.056% and

99.9 Less than 90%

99.8 Less than 93.8%

Order Picking Accuracy (% by order)

Less than 50%

Equipment / Forklifts Capacity Used

85 Less than 35%

Annual Work Force Turnover

51.2 More than 51.2%

Productive Hours to Total Hours

89.4 Less than 77.6%

% of Orders Delivered On Time - 2007

99.46 Less than 90%

% of Orders Shipped Complete - 2007

99 Less than 87%

% of Orders Shipped Damaged Free