Professional Documents
Culture Documents
TEAM LEADER
HR MANAGER
No
Approved?
STEP 1
Yes
Reject request
HIRING PROCESS
APPLICANT
Schedule applicant
for Interview
Walk in
Examinations:
1. General Knowledge
2. Mathematics, English, Basic I.Q test
2. Admin Test
Yes
Yes
Passed?
Final Examination
1. Difficult I.Q test
Passed?
No
Inform
Applicant
No
No
No
Yes
Reject
Passed?
Passed?
Accept
Offer?
Requirements
Checklist
Yes
Final Interview with
the General
Manager
Yes
No
TRAINING DEPARTMENT
Submit
Requirements
SPM Videos
HR DEPARTMENT
IT DEPARTMENT
Day1
NEW EMPLOYEE
Morning Activities
Day 2
Discussion overview
and open forum
TRAINING DEPARTMENT
TEAM LEADER
Welcome new
employee
Day3
Phone Handling
Checklist:
1. Bank Orientation
2. Commission Rate
3. Job Shadowing
4. Meet new employee for
the concerns
Day 4
Morning meeting
with the team
Training presentation
Nego
Open Forum
Checklist:
1. Coaching
2.Phone skip trace
3. Internet skips
4. Observations open forum
with the TL
TRAINING DEPARTMENT
TEAM LEADER
HIRING DEPARTMENT
Day5
Morning meeting
with the team
Checklist:
1. Coaching
2.Phone skip trace
3. Internet skips
4. Observations open forum
with the TL
Submit final
Assessment
Morning meeting
with the team
Clearance Form
Day 6
Checklist:
1. Coaching
2.Phone skip trace
3. Internet skips
4. Observations open forum
with the TL
5. Submit final assessment
No
Passed?
Yes
HR/COMPLIANCE
NEW EMPLOYEE
TEAM LEADER
Checklist
1. Compile Emp. requirements
2. Basecamp/201 file account
2. Release Report Card
3. Attendance
Compile Entrance Form
Fill in Apparatus
Request and Team
Leader checklist
Checklist
1. Bank Orientation
2. Commission Rate
3. Report Card Orientation
IT DEPT
Checklist
1. AUS
2.SMS
3. BCRM
4. iTOP
5. Local number
6. G-mail
7. Domain
8. Internet Connection
9. Employee company ID
ADMIN
MANAGEMENT
PURCHASING /
ACCOUNTING
Reject
Check the following
upon request by the
team leader
1. Telephone
2. Laptop
3. Cellphone
4. Sim Cards (Globe,
Smart and Sun)
Admin Checklist
1. Declare employee to
the bank
2. Confidentiality
Agreement
3.Bank Reports
Orientation
No
Inventory
Approved?
Yes
Checklist
1. Payroll
2. ATM Payroll application