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Ad Huige
is a consultant at TOPdesk and works two
days a week as a functional manager at a
semi-public organization.
FUNCTIONAL MANAGEMENT:
WHERE DO ALL THOSE
QUESTIONS COME FROM?
WHICH PEOPLE ARE INVOLVED IN MANAGING A SHARED
SERVICE MANAGEMENT APPLICATION?
The new application is live and you think youve got everything under control. But have
you considered the advantages of managing a tool properly? Good management can help
you take full advantage of a tool like TOPdesk. And once youve actually got everything
under control, youll know exactly which parties to work with to achieve optimal results.
priority?
sending a newsletter.
functional manager.
solutions?