Professional Documents
Culture Documents
ABOUT US
CONTENTS
Dortech Direct is a leading supplier of building & glazing products for the professional.
Our key objective is to offer our customers only the very best in quality, service and value for money. With over 20 years experience and an in-depth understanding of product
applications and customer needs, we can help you fulfil your objective as well as meet
those important deadlines.
Prices
Contact
GLASS CUTTING
4-5
HAND TOOLS
6-9
10-13
14-23
TAPES
24-25
26-30
31-33
GLASS BALUSTRADING
34-39
40-41
42
GLASS FILMS
CLEANING FLUIDS & EQUIPMENT
43-44
45-47
48-54
55
TERMS
In this catalogue we have selected only the best selling products.
For our full range, please visit www.DortechDirect.co.uk or alternatively contact our
sales team on 01484 411 365.
Direct@Dortech.co.uk
www.DortechDirect.co.uk
GLASS CUTTING
GLASS CUTTING
Glass Cutter
Replacement Head
18.75 +VAT
12.60 +VAT
Code: A6090
Code: A6092
Glass Cutte
Replacement Head
15.08 +VAT
7.92+VAT
Code: A3034
Code: A3068
Code: A3159
Direct@Dortech.co.uk
Glass Cutter
Replacement Head
18.75 +VAT
12.60 +VAT
Code: A6091
Code: A6092
Glass Cutter
Replacement Head
7.92+VAT
7.01+VAT
Code: A3034
Code: A3068
www.DortechDirect.co.uk
Code: A6072
The high density plastic jaws will not chip or mark your
glass like steel jaw pliers. They run score lines in glass
and mirror from 3 to 10mm thick.
Code: A3049
Length 800mm
Length 1350mm
Code: A3029
30.30 +VAT
70.80 +VAT
70.80 +VAT
Code: A3075
Code: A3076
Length 1320mm
Length 1800mm
Code: A3071
Code: A3072
Code: A3074
30.30 +VAT
70.80 +VAT
Length 800mm
Length 1250mm
Length 1550mm
Code: A3051
37.13 +VAT
54.53 +VAT
Code: A6191
Code: A6192
HAND TOOLS
HAND TOOLS
Code: B0001
Code: A3021
Pry Bar
Code: A3043
Direct@Dortech.co.uk
Code: A3031
Code: A3041
www.DortechDirect.co.uk
Code: A5001
11.13 +VAT
12.63 +VAT
16.75 +VAT
Code: A7001
Code: A7002
Code: A7003
Code: A1046
Code: A1049
Code: A1033
Code: A1054
Code: D1010
HAND TOOLS
HAND TOOLS
Code: A6061
Code: A1022
Code: A4125
Direct@Dortech.co.uk
Code: A6058
Code: A1021
www.DortechDirect.co.uk
Code: A0148
Only 7.60+VAT
Code: A0149
Code: A1007
Code: A1052
Code: D3025
Code: A0150
Code: A0151
VACUUM LIFTERS
Code: A1003
VACUUM LIFTERS
10
Code: A1005
Direct@Dortech.co.uk
Code: A1001
www.DortechDirect.co.uk
Code: A1006
The robust design, metal frame and triple cups give the
user more stability when handling or lifting the material.
Code: A6007
Code: A6014
Code: A3141
Code: A3056
Code: A3002
Code: A3057
11
VACUUM LIFTERS
VACUUM LIFTERS
0 - 80mm Wide
40 - 120mm Wide
80 - 160mm Wide
12
Code: A3140
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Code: A6055
Code: A6026
This handy finger cup lifter uses one finger to lift small
pieces of glass off of a flat surface. It is always handy
and ready for use.
Code: A3008
Code: A6027
Code: A6019
13
GLAZING SEALANTS
Cartridge: 310ml
Cartridge: 380ml
Cartridge: 380ml
Cartridge: 380ml
Arbomast GP Mastic
2.15 +VAT
2.15 +VAT
3.98 +VAT
2.25 +VAT
Code: A0034
Code: A4132
Cartridge: 380ml
Cartridge: 380ml
Cartridge: 295ml
Cartridge: 310ml
4.43 +VAT
4.43 +VAT
1.05 +VAT
3.03 +VAT
Code: A3075
Cartridge: 350ml
Cartridge: 300ml
1.79 +VAT
Code: D9089
Code: A0148
14
Direct@Dortech.co.uk
www.DortechDirect.co.uk
15
GLAZING PUTTY
BALUSTRADE SEALANTS
Cartridge: 310ml
Quantity: 5kg
Quantity: 1.2L
Cartridge: 380ml
Code: A0214
Colour Teak
Colour White
8.72+VAT
7.68+VAT
Code: A0002
Code: A0001
Gun Grade
Pouring Grade
22.50+VAT
30.00+VAT
Code: A0089
Code: A0090
Code: A0258
Quantity: 500ml
Code: D9104
Code: A0151
Cartridge: 380ml
Code: A1021
Code: A3075
2.56 +VAT
Quantity 100
Quantity 300
Code: A0058
16
Direct@Dortech.co.uk
www.DortechDirect.co.uk
4.29+VAT
7.18+VAT
Code: A4982
Code: A4983
17
Cartridge: 380ml
Cartridge: 380ml
Black
Grey
White
5.52+VAT
5.52+VAT
5.52+VAT
Code: A9016
Code: A9017
Code: A9018
White
Grey
Cartridge: 750ml
Code: A9016
Code: A9017
Cartridge: 880ml
Gun Grade
Hand Held
1.34+VAT
1.34+VAT
4.88+VAT
6.80+VAT
Code: A4628
Code: A4627
Gun Grade
Hand Held
11.34+VAT
11.34+VAT
Code: D3154
Code: D3153
Double Socket
Single Socket
3.48+VAT
2.88+VAT
Double Socket
Single Socket
Code: A4986
Code: A4987
Width 10mm
Width 20mm
Width 35mm
18
1.45+VAT
2.02+VAT
3.46+VAT
Code: D3123
Code: D3124
Code: D3125
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Code: D3141
Code: D3142
Cartridge: 380ml
Grey
White
1.86+VAT
1.86+VAT
Only 17.23+VAT
Code: A4142
Code: A4143
Cartridge: 900ml
5.21+VAT
4.02+VAT
Code: D3119
Cartridge: 900ml
Code: A4079
Code: A4064
19
GRAB ADHESIVES
Cartridge: 310ml
Cartridge: 310ml
Cartridge: 295ml
Cartridge: 295ml
White
Translucent
1.74+VAT
1.74+VAT
Code: A4087
Code: A4086
Code: A4082
Cartridge: 350ml
Cartridge: 290ml
Cartridge: 310ml
Cartridge: 295ml
Crystal Clear
Black
White
4.50+VAT
3.52+VAT
3.52+VAT
Code: A4226
Code: A4227
Code: A4230
2.22 +VAT
White
Transparent
Ivory
Code: A4150
Cartridge: 290ml
20
Code: A0149
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Code: A4049
Code: A4048
Code: A4046
Cartridge: 290ml
2.49+VAT
2.49+VAT
2.49+VAT
Code: D9042
Sika Sanisil
White
Clear
Code: A4125
1.86+VAT
1.86+VAT
Code: D9149
Code: D9148
21
BACKER ROD
PU EXPANDING FOAM
Code: D6011
Code: D6001
Code: D6014
Code: D6002
Cartridge: 750ml
Cartridge: 750ml
Only 4.88+VAT
Code: A4628
Cartridge: 880ml
3.08+VAT
82.24+VAT
Code: D6017
Code: D6003
6.60+VAT
66.95+VAT
22
Code: A4971
Code: D6005
Direct@Dortech.co.uk
4.33+VAT
62.90+VAT
Code: A4968
Code: D6004
11.00+VAT
62.36+VAT
www.DortechDirect.co.uk
Cartridge: 7500ml
Code: D6026
Code: D6007
Gun Grade
Hand Held
Code: D9056
11.34+VAT
11.34+VAT
Code: D3154
Code: D3153
Cartridge: 750ml
Cartridge: 500ml
Code: D3024
Code: D9055
Code: D9054
23
GLAZING TAPES
GLAZING TAPES
Gap
Width Length
24
2.89+VAT
4.17+VAT
5.12+VAT
Code: A0123
Code: A0124
Code: A0127
Direct@Dortech.co.uk
10mm
20mm
10mm
15mm
15mm
20mm
15mm
20mm
15mm
20mm
20mm
30mm
25mm
30mm
40mm
12.5M
10M
8M
8M
5.6M
5.6M
4.3M
4.3M
3.3M
3.3M
4.5M
4.5M
2.5M
4M
2.7M
6.62 +VAT
13.25 +VAT
6.89 +VAT
10.31 +VAT
10.25 +VAT
13.19 +VAT
9.83 +VAT
12.92 +VAT
11.81 +VAT
12.96 +VAT
23.96 +VAT
35.55 +VAT
36.92 +VAT
42.42 +VAT
60.98 +VAT
2mm
3mm
3-7mm
3-7mm
5-10mm
5-10mm
7-12mm
7-12mm
8-15mm
8-15mm
10-18mm
10-18mm
13-24mm
17-32mm
28-40mm
Code: D3001
Code: D3004
Code: D3005
Code: D3006
Code: D3008
Code: D3009
Code: D3010
Code: D3011
Code: D3012
Code: D3013
Code: D3015
Code: D3017
Code: D3018
Code: D3020
Code: D3021
3.09+VAT
3.68+VAT
4.90+VAT
www.DortechDirect.co.uk
Code: A0119
Code: A0120
Code: A0121
8.55+VAT
7.65+VAT
7.65+VAT
Code: A0238
Code: A0239
Code: A0241
Code: D2001
Code: D2002
Code: D2016
3.50+VAT
3.50+VAT
3.50+VAT
Code: A0108
Code: A0107
Code: A0205
Code: A0208
Code: A0211
8.22+VAT
8.22+VAT
Code: A0242
Code: A0244
3.32+VAT
35.38+VAT
47.61+VAT
13.05+VAT
9.45+VAT
Code: D3106
Code: D3107
Code: D3109
25
EPDM MEMBRANES
EPDM MEMBRANES
illbruck ME220 EPDM Membrane - 25M
Width
100mm
150mm
200mm
250mm
300mm
350mm
400mm
500mm
Width
Thickness
x 0.75mm
x 0.75mm
x 0.75mm
x 0.75mm
x 0.75mm
x 0.75mm
x 0.75mm
x 0.75mm
12.00 +VAT
18.00 +VAT
24.00 +VAT
30.00 +VAT
36.00 +VAT
42.00 +VAT
48.00 +VAT
60.00 +VAT
Thickness
100mm x 0.75mm
150mm x 0.75mm
200mm x 0.75mm
250mm x 0.75mm
300mm x 0.75mm
350mm x 0.75mm
400mm x 0.75mm
450mm x 0.75mm
500mm x 0.75mm
550mm x 0.75mm
600mm x 0.75mm
650mm x 0.75mm
700mm x 0.75mm
750mm x 0.75mm
800mm x 0.75mm
1000mm x0.75mm
18.00 +VAT
27.00 +VAT
36.00 +VAT
45.00 +VAT
53.63 +VAT
61.89 +VAT
69.30 +VAT
76.72 +VAT
84.14 +VAT
91.54 +VAT
98.96 +VAT
106.37 +VAT
103.79+VAT
121.19 +VAT
128.61 +VAT
128.61 +VAT
Code: D3041
Code: D3042
Code: D3043
Code: D3044
Code: D3045
Code: D3046
Code: D3047
Code: D3048
Code: A0154
Code: A0155
Code: A0156
Code: A0157
Code: A0158
Code: A0159
Code: A0160
Code: A0161
Code: A0162
Code: A0163
Code: A0164
Code: A0165
Code: A0166
Code: A0167
Code: A0168
Code: A0171
Code: D3059
Code: D3026
Code: A0183
11.91 +VAT
14.34 +VAT
Code: A0172
Code: A0173
W
W
W
W
E
E
E
E
26
Direct@Dortech.co.uk
Width
60mm - 80mm
80mm - 110mm
110mm - 140mm
220mm - 250mm
80mm - 110mm
110mm - 140mm
140mm - 170mm
220mm - 250mm
12.00 +VAT
18.00 +VAT
24.00 +VAT
30.00 +VAT
36.00 +VAT
42.00 +VAT
48.00 +VAT
60.00 +VAT
www.DortechDirect.co.uk
Code: D3029
Code: D3030
Code: D3031
Code: D3032
Code: D3034
Code: D3035
Code: D3036
Code: D3037
Code: A4119
Code: D3027
27
Thickness: 250mu
Thickness: 300mu
34.31 +VAT
41.16 +VAT
Code: E2100
Code: E2101
Collar : 110mm
Collar : 160mm
13.92 +VAT
17.63 +VAT
Code: E2116
Code: E2117
Code: E2119
Code: E2120
Quantity: 5L
Code: E2104
Code: E2107
Code: A4984
28
Code: E2118
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Length
100mm x 20M
112.5mm x 20M
150mm x 20M
225mm x 20M
300mm x 20M
337.5mm x 20M
450mm x 20M
600mm x 20M
750mm x 20M
900mm x 20M
Code: D3027
18.00 +VAT
27.00 +VAT
36.00 +VAT
45.00 +VAT
53.63 +VAT
61.89 +VAT
69.30 +VAT
76.72 +VAT
84.14 +VAT
91.54 +VAT
Code:
Code:
Code:
Code:
Code:
Code:
Code:
Code:
Code:
Code:
E2133
E2134
E2135
E2136
E2137
E2138
E2139
E2140
E2141
E2142
29
Code: D3077
Quantity: 25kg
Sika -1 Waterproofer
Cartridge: 310ml
75mm x 15 Metres
150mm x 15 Metres
30
Code: E2144
Direct@Dortech.co.uk
33.38 +VAT
66.78 +VAT
www.DortechDirect.co.uk
Code: E2145
Code: E2146
Code: D9118
Quantity: 25kg
Quantity: 25kg
Code: D9141
Code: D9140
Code: D9143
Quantity: 25kg
Quantity: 25kg
Only 20.57+VAT
Code: D9142
Code: D9101
31
ROOFING COMPOUNDS
FLOORING COMPOUNDS
Cartridge: C3
Cartridge: C3
Quantity: 25kg
Quantity: 25kg
Febflor Ultralay
Code: A4105
Code: D9099
Only 21.46+VAT
Code: D9150
Quantity: 25kg
Quantity: 25kg
Quantity: 25kg
Quantity: 25kg
Only 21.55+VAT
Code: A4985
Code: D9146
Quantity: 1L
Quantity: 1L
Quantity: 1L
Quantity: 1L
SikaBond PVA+
SikaBond SBR+
Grey - 1KG
Clear - 1KG
Black - 2.5KG
32
Code: D9107
Direct@Dortech.co.uk
11.25+VAT
11.81+VAT
19.89+VAT
www.DortechDirect.co.uk
Code: D9104
Code: D9106
Code: D9103
Code: D9147
Code: D9082
Code: A4772
Code: D9146
33
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
9.15+VAT
Code: D7367
10.01+VAT Code: D7368
4.75+VAT
Code: D7373
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
34
Direct@Dortech.co.uk
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
9.15+VAT
Code: D7369
10.01+VAT Code: D7371
4.75+VAT
Code: D7374
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
www.DortechDirect.co.uk
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
9.00+VAT
Code: D7040
10.50+VAT Code: D7046
4.90+VAT
Code: D7075
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
21.4+VAT
Code: D7359
25.33+VAT Code: D7361
7.00+VAT
Code: D7367
MOD 26
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
9.00+VAT
Code: D7052
10.50+VAT Code: D7055
4.90+VAT
Code: D7087
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
35
SS Grade: 304
SS Grade: 316
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
36
Direct@Dortech.co.uk
SS Grade: 304
SS Grade: 316
Zinc: SS Effect
www.DortechDirect.co.uk
Code: D7481
Code: D7469
Code: D7471
Code: D7475
Code: D7472
Code: D7470
Code: A1033
37
BALUSTRADE CHANNELS
Length: 2500mm
Length: 5000mm
BALUSTRADE CHANNELS
Length: 2500mm
Length: 5000mm
38
Code: D7463
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Code: D7462
Code: D7468
This end cover cap is used along side our top mounted
frameless glass channels (D7454 & D7455) Material:
Aluminium, Mounting: left/right Finish: Satin Brushed
Code: D7467
This tool is for the use with our frameless glass balustrade systems, it eases in the installation of the rubber
gasket placement between the glass and channel.
Code: D7458
High strength stainless steel adhesive specially formulated for bonding stainless steel components such as
handrail or balustrade fittings. 50ml Bottle
Code: D7476
Code: D7466
Code: D7475
39
DOOR HARDWARE
26.27+VAT
Code: B6041
WINDOW FIXINGS
4.82+VAT
White
Brown
Light Oak
40
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Code: JL001
Code: D9104
Code: D9101
Code: D9100
Code: D9102
41
GLASS FILMS
CLEANING FLUIDS
914mm x 15M
42
17.76+VAT
Code: B8001
Direct@Dortech.co.uk
1220mm x 1M
1220mm x 30M
1525mm x 30M
1220mm x 25M
1525mm x 25M
www.DortechDirect.co.uk
Only 4.91+VAT
Code: B5031
Code: A3075
100 Wipes
300 Wipes
Code: A6205
Code: B5029
Code: A4065
4.29+VAT
7.18+VAT
Code: A4982
Code: A4983
43
CLEANING EQUIPMENT
300mm Channel
350mm Channel
450mm Channel
17.76+VAT
18.18+VAT
19.43+VAT
Code: C1037
Code: C1038
Code: C1039
Code: C1020
44
Code: C1353
Direct@Dortech.co.uk
350mm Washer
450mm Washer
19.20+VAT
21.14+VAT
Code: C1082
Code: C1083
100mm Blade
150mm Blade
15.68+VAT
17.16+VAT
Code: C1574
Code: C1575
400mm x 400mm
550mm x 550mm
800mm x 600mm
3.52+VAT
6.16+VAT
7.99+VAT
www.DortechDirect.co.uk
Code: C1292
Code: C1293
Code: C1294
3.63+VAT
6.13+VAT
Code: D5001
Code: 1450605
6.13+VAT
2.36+VAT
Code: A7033
Code: A7017
Code: A3065
Code: A6196
45
Code: A3066
The bright idea in hearing protection, Laser Lites lowpressure polyurethane foam expands gently inside the
ear canal for comfortable long-term wear.
Code: A7027
Code: A7008
8.61 +VAT
9.75 +VAT
Code: 248000
Code: 249000
1.69 +VAT
23.13 +VAT
46
Direct@Dortech.co.uk
Code: 2634200
Code: 3U7800
www.DortechDirect.co.uk
47
OUR BRANDS
For our full range, please visit www.DortechDirect.co.uk or alternatively contact our
sales team on 01484 411 365.
Address
Postcode
Email Address
Telephone Number
VAT Number
Company Reg Number
If your company is a partnership please give details of partners.
Name
Name
Address
Address
Postcode
Postcode
Trade references
Name
Name
Address
Address
Postcode
Postcode
48
Direct@Dortech.co.uk
www.DortechDirect.co.uk
Date
49
ORDER FORM
ORDER FORM
Dortech Direct Ltd
Unit 3, Fieldhouse Business Park
Huddersfield, HD2 1FA
www.DortechDirect.co.uk
Email: direct@dortech.co.uk
Fax: 01484 456 474
Billing Address
SKU CODE
Shipping Address
DESCRIPTION
Email: direct@dortech.co.uk
Fax: 01484 456 474
Billing Address
QUANTITY
DELIVERY NOTE
PURCHASE ORDER #
SKU CODE
Shipping Address
DESCRIPTION
QUANTITY
DELIVERY NOTE
PURCHASE ORDER #
TERMS
TERMS
50
Direct@Dortech.co.uk
Date
www.DortechDirect.co.uk
Signed
Date
51
ORDER FORM
ORDER FORM
Dortech Direct Ltd
Unit 3, Fieldhouse Business Park
Huddersfield, HD2 1FA
www.DortechDirect.co.uk
Email: direct@dortech.co.uk
Fax: 01484 456 474
Billing Address
SKU CODE
Shipping Address
DESCRIPTION
Email: direct@dortech.co.uk
Fax: 01484 456 474
Billing Address
QUANTITY
DELIVERY NOTE
PURCHASE ORDER #
SKU CODE
Shipping Address
DESCRIPTION
QUANTITY
DELIVERY NOTE
PURCHASE ORDER #
TERMS
TERMS
52
Direct@Dortech.co.uk
Date
www.DortechDirect.co.uk
Signed
Date
53
ORDER FORM
Email: direct@dortech.co.uk
Fax: 01484 456 474
Billing Address
Shipping Address
1. INTERPRETATION
In these terms and conditions: We and us means Dortech Direct Ltd.
You means the person ordering the goods subject to these terms and conditions.
2. YOUR CONTRACT WITH US
These terms and conditions apply to all goods supplied by us to you.
All orders are subject to acceptance by us and no contract exists between you and us for the sale of any goods until we have
received and accepted your order and full payment and we have provided you with confirmation in writing or by email to the address
or email address you have given. When we have issued our confirmation of your order to the address or email address you have
supplied to us a binding legal contract exists between us.
We reserve the right to change these terms of sale without notice to you in relation to future sales.
3. DESCRIPTION AND PRICE OF THE GOODS
All goods are fully described on our website and/or in our specific quotation which will also confirm our current price including VAT.
We will endeavour to ensure that our website and any specific quotation details the correct prices at all times. In the unlikely
event of a pricing error we reserve the right to notify you as soon as possible and offer you the option to continue with your order
at the correct price or alternatively, you may cancel your order and a full refund will be provided for the part of the order which was
incorrectly priced. If a refund is required, the refund will be made within 14 days in the original form received.
SKU CODE
DESCRIPTION
QUANTITY
5. PAYMENTS
All orders are processed on receipt of cleared funds only.
The company will remain the sole and absolute owner of all equipment supplied under this contract until payment in full has
been made, until receipt by the company of such payment the customer will hold the equipment for the company as bailee and will
not move any such equipment from the place in which it has been installed. When payment of the contract price is overdue the
customer suffers distress or execution to be levied against their effects, makes arrangements or composition with their creditors or
has a receiving order in bankruptcy made against then the company shall be entitled to recover equipment from the customer. The
company may for the purpose of recovery of its equipment enter the premises where it is installed and may remove the same.
6. Delivery
We will try to meet all delivery dates, but we are not legally liable for any delay in delivering or any losses caused by a delay.
If your order is not delivered as arranged, we cannot be responsible for any loss or damage suffered by you.
We will endeavour to deliver your order on the agreed delivery date and will notify you of any delay expected.
We will normally deliver your order in one complete delivery but reserve the right to make deliveries in instalments.
In the event that a customer stipulates a building site address for delivery and the goods are received and signed for, Dortech will
not be held liable of any loss or damage of materials in that order. The goods are deemed as received at the point at which they
have been signed for, irrespective of whether that is by an employee/agent of the customer. We would therefore recommend that the
billing address is used for delivery to prevent any such occurrences.
Responsibility for loss or damage of the goods will pass to you once your order has been delivered and we cannot be responsible
for loss or damage once your has been delivered to the correct address.
DELIVERY NOTE
PURCHASE ORDER #
TERMS
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Direct@Dortech.co.uk
Date
www.DortechDirect.co.uk
7. Faults
We are not liable for, will not refund and cannot accept any responsibility for any of the following:
a) any goods which have been repaired, defaced or altered by somebody who isnt employed by Dortech Direct.
b) goods which have been mixed with other goods or used to create other products.
c) any goods which, in our opinion, have been subject to any accident or to damage or which have been improperly
stored, maintained or used.
d) any direct loss or damage except the liabilities we have already mentioned.
e) any indirect, consequential or incidental loss or damage of any kind (including loss of profits, revenue or contracts)
or for any damage to or destruction of any property.
f) injury to, or the death of, any person unless that injury or death is caused by our carelessness or that of
our employees.
g) The company cannot guarantee that condensation, if any, can be eliminated or reduced by installation of its
products nor accept liability for condensation which is a natural phenomenon caused by degrees of humidity,
temperature and ventilation.
8. Returns Policy
You have the right to cancel stocked items within 14 days from delivery and receive a refund. However:
a) You cannot return any goods unless you have our permission, and only with an approved Returns Material Authority number.
b) Refunds will not be processed until goods have been received back in stock.
c) Made to order goods cannot be cancelled under any circumstances once the order has been accepted.
To cancel items ordered you must notify us by letter or email within 14 days of delivery. You have a statutory duty to take
reasonable care of the goods while they are in your possession and we will pursue our right of action against customers who breach
this duty. We ask that any items are returned unused, with their original and unopened packaging.
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