BUSINESS INTERNSHIP

ON

SUI SOUTHERN GAS COMPANY LIMITED

Submitted to

COLLEGE OF MODERN SCIENCE

HYDERABAD
Partial requirement for the fulfillment of MBA
Degree

By:
Madiha khan
1

MBA (Final) Batch29th /2K016

Seat NO: 59

Certificate
This is certifying that Miss Madiha Khan this report entitled Business Internship on Sui
Southern Gas Company Limited Hyderabad.
The work carried out, fulfill the partial requirement for the award of Masters
Degree in the field of Business Administration, the work was found satisfactory, original &
fit.

BUSINESS INTRENSHIP

PROGRAM COORDINATOR
COLLEGE OF MODERN SCIENCE

DIRECTOR
COLLEGE OF MODERN SCIENCE

HYDERABAD

HYDERABAD

INTERNSHIP REPORT
2016

Submitted by:

Madiha Khan
MBA FINAL (Finance)/59/batch-29th

Supervisor: Sir Zubair Yousfi

Submitted to:
COLLEGE OF MODERN SCIENCE

University Of Sindh, Jamshoro-Pakistan

(The 2nd Oldest University Of Pakistan)

College Of Modern Science, Hyderabad

(The Pioneer Affiliated College Of University of Sindh, Jamshoro)

Acknowledgement
First of all I am thankful to Almighty Allah who gave me courage to find and search the
information and make this report.
It is very difficult to put in a few words, my deepest feelings of gratitude and appreciation
for all those, who, in one way or the other helped and encouraged me throughout the
work on this dissertation.
I have joined SSGC on Sixth May 2015 as an Internee for a period of six weeks. I am
deeply thankful To Almighty Allah for his guidance and help and then to the DGM (F&A)
and other staff of SSGC Hyderabad for their cooperation and guidance in developing
this report.
I would like to thank Mr. Muhammad Ismael Abbasi for his immense, support, guidance,
professional experience, Attitude, patience. I would also like to thanks Mr. Syed saad
Hassan, Mr. Mushtaq Ahmed Kaka, Mr. Ghulam Sarwar, Mr. Ghulam Ashgar and many
others for sharing their valuable experience with me.
I gained immense knowledge regarding Finance Department and other departments.
Finally, I would like to thanks again to all of those with whom I worked and encouraged
during my stay at the SSGC. I believe this internship would be a great help for me in
starting my professional career.
Finally, I wish to record my profound gratitude to my parents and family members, and
all officials of Sui Southern Gas Company without whose support, it would have been
impossible to even contemplate beginning this challenging and time consuming task, let
alone to bring it to final shape.

Sincerely : Madiha Khan

MBA (Final)(finance)/59
COLLEGE OF MODERN SCIENCE HYDERABAD

Contents
TITLE

PAGE #

Chapter 1
Introduction
07

Chapter 2
History of SSGC
08-09
History chart of SSGC

Chapter 3
Organizational structure of SSGC
10-11
Organizational chart

Chapter 4
Companys Profile

12-15

Companys vision
Mission Resume
Quality policy
Core values
Excellence
5

Team work
Transparence
Responsibility to stakeholder

Chapter 5
Finance departments
16-19

Bills payable section

Staff section
Final account section
Budget section
Cost section

Chapter 6
Visit to other departments of SSGC
20-28

Planning and development section

Sales department
Procurement department
Industrial relation
Human resources management
Billing department
Health safety & environment
Store department

Chapter 7
Purpose of internship
29

Chapter 8
Project area (Cash Management)
30-35
Cash and bank
Impress

Chapter 9
6

Result /status
36-37

Chapter 10
Conclusions and suggestions
38-39

Chapter (1)
INTRODUCTION
Sui Southern Gas Company Limited is the Pakistans largest integrated 1 st utility and
Natural gas transmission and Distribution Company serving more than 1.8 million
consumers in towns and villages of Sindh and Baluchistan through an extensive network
of over 27,540 KM of pipeline.
It is the first utility in Pakistan to receive ISO-14001 and OHSAS-18001 certification.
The company has experience in operation and maintenance of high-pressure gas
transmission and low-pressure distribution system. It has also expanded its activities to
undertake the planning, designing and construction of pipelines, for both itself and other
organizations. The company also owns and operates the only gas meter manufacturing
plant in the country of over 510,000 meters. SSGC operates in a region of the nation that
has a rapidly growing demand for natural gas and power generation due to significant
industrial development.
SSGC was incorporated as a public limited company in 30 th March, 1989, under the
Company Act Company Ordinance 1984, and is listed on all three Stock Exchange of the
country.
SSGC transmission system extends from Sui in Baluchistan to Karachi in Sindh province
comprising over 3,000 KM of high-pressure pipeline (mainline & loop line) ranging from

12 24 in diameter. The distribution activities covering 1200 towns in Sindh and

Baluchistan are organized through 6 regions. SSGC has 1,860,411 consumers
comprising domestic, commercial and industry. Sales to these consumers an average
358,959 million cubic feet (MMCD) gas was sold in 2005 -2006.
Pakistan is rapidly growing demand for energy has to be adequately met to provide for
the industrial and economic development as per the objectives of National development.
SSGC continues to play a pivotal role in formulating new strategies and developing new
project to meet its vision and mien.

Chapter (2)
BRIFY HISTORY OF SSGCL
SSGC was formed because of merger of SGTC and SGC. Earlier there were three
independent companies namely, SGTC, KGC and IGC.
SGTC (Sui Gas Transmission Company Ltd) incorporated on February 13, 1954 when it
laid Asias 1st 558 KM, 16 inch diameter long distance, high pressure gas pipeline from the
gas field in Sui to Karachi. SGTC came into existence with objective of purification of natural
discovered at Sui and its transmission to the areas south of Sui, covering the provinces of
Sindh and Baluchistan.

KGC (Karachi Gas Company Ltd) incorporated on August 12, 1955 as a joint stock
company with the objective of distribution of natural gas in Karachi.

IGC (Indus Gas Company Ltd) incorporated on August 17, 1955 as a joint stock company
with the objective of transmission and distribution of natural gas in the province of Sindh and
Baluchistan excluding Karachi.

Based on the decision of Government of Pakistan, initially KGC and IGC were merged to
form SGC, which was incorporated on April 11, 1985 followed by the merger of SGTC and
establishment of SSGC Ltd on March 30, 1989.

Chart of History SSGC

KGC

SGTC

IGC

SUI GAS TRANSMISSION CO. LTD.

INDUS GAS CO. LTD.

INCORPORATED IN
1955
DISTRIBUTION

INCORPORATED IN
1954
PURIFICATION & TRANSMISSION

KARACHI GAS CO. LTD.

INCORPORATED IN
1955
DISTRIBUTION

Interior Sindh & Balochistan

MERGER IN 1985
MERGER IN 1989

SSGC
SUI SOUTHERN GAS CO. LTD.

TRANSMISSION
AND
DISTRIBUTION

SGC
SOUTHERN GAS CO. LTD.
DISTRIBUTION

CHAPTER # 03
ORGANIZATIONAL STRUCTURE OFSSGC
Organizational structure shows the organization wide division of work, how the job in
question relates to other job, and where the job fits in the overall organization. The
structure shows the title of each position and, by means of interconnecting lines, who
reports to whom and with whom the job incumbent communicates.
Organizational structure of SSGC as shown on preceding page illustrate that it is a
functional structure.
Form of departmentalization in which individuals engaged in one functional activity,
such as marketing or finance, are grouped into one unit(Stoner, Freeman, Gilbert, Jar,
1997).
Organization by function brings together in one department everyone engaged in one
activity or several related activities that are called functions. For example an
organization divided by functions might have separate manufacturing, marketing, and
sales department. So as in organizational structure of SSGC that also illustrate that
organization is divided in different departments that are (Finance, Transmission and
Distribution, Engineering services, Customer services, Management services, Human
resource, Information technology) each having their own function but all are
interrelated with each other.

10

All departments are headed by Managing Director.

Managing director is headed by board of directors. Board of directors is elected by
shareholders. The board of directors usually consists of the companys top
management as well as outside directors, who are not employed by the firm.
The board is there to look after shareholders interests. It appoints and oversees the
management of the firm and meets to vote on such matters as a new share issue or
the payment of a dividend. Most of time board will go along with the management, but
in crisis situation it can be very independent (Berkley, Myers, Marcus).

11

Chapter 4
Company Profile

Sui Southern Gas Company (SSGC) is Pakistan's

leading integrated gas Company. Is providing the
national economy by providing 388,828 million
cubic feet (MMCFD) gas was sold in 2009-2010 to
over 2.2 million industrial, commercial and domestic
consumers in these regions through a distribution
network of over 37,000 Km. The company also owns
and operates the only gas meter manufacturing plant
in the country, having an annual production capacity
of over 750,000 meters.
The Company has an authorized capital of Rs. 10
billion of which Rs 6.7 billion is issued and fully
paid up. The Government owns the majority of the
shares which is presently over 70%.

COMPANY VISION

To be a model utility, providing quality service by maintaining a high level of

ethical and professional standards and through the optimum use of
resources.

COMPANY MISSION
To meet

the

energy

requirement

of

customers

through

reliable,

environment-friendly and sustainable supply of natural gas, while

conducting company business professionally, efficiently, ethically and with
responsibility to all stakeholders, community and the nation.

QUALITY POLICY
Sui Southern Gas Company will continuously endeavor to better satisfy the
needs of customers and stakeholders and will promote innovation, creativity and
pursuit of excellence by employees for providing quality service in all areas of
company operations.

CORE VALUES

INTEGRITY:
Keep Companys Interest above self. Acts in ethical manner. Promote
ethical business environment. Take effective actions if observers
unethical behavior or situation. Seen & known to be honest. Lives within
means. Intellectually honest.

EXCELLENCE:
Makes positive contribution towards the achievement of SSGCs
Vision. Strives for Continuous improvement. Respond effectively to
customer needs. Takes timely & Quality decisions.

TEAMWORK:
Builds strong relationships within across functions. Works well with all
type of peoples and corporate with others. Solicits and share ideas/best
practice with others. Supports the achievements of Company/team
goals. Contributes to team effectiveness using peoples different skills
and styles. Arrives at constructive solutions while maintaining positive
working relationships. Demonstrates sensitivity.

TRANSPARENCY:

Promotes open environment. Displays openness and consistency in

applying policies & procedures. Respects dissent and resolves conflicts
fairly.
Creativity - Comes up with new ideas. Encourages innovation. Promotes
modified approaches. Convert ideas into actions.

RESPONSIBILITY TO STAKEHOLDERS:
Stays abreast of change in operating environment that impacts our
business (i.e. markets, competitors, technology, customers and suppliers,
employees, regulatory, political and public). Create solutions to make
customer needs. Develops colleagues and team members to improve their
skills and performance. Ensure optimum utilization of resources. Balances
short term and long-term priorities to maximize on results.

Chapter (5)

Finance departments

Bills payable section

This section deals with the payments to outside parties in respect of the
following payments:

Medical bills.
Purchase of material.
Electricity bills, telephone bills etc.
Payments to contractors.

This section also maintains the following subsidiary record:

Contractors current account.

Advance against expenses to staff.
Sundry creditors.
Accounts payable register.
Earnest money payable to contractors (Interrogation with the
DGM finance Sindh excluding Karachi and staff)

STAFF SECTION
This section deals with the payments of salary and wages to
employees. The payroll is prepared by the computer and a list of
employees with their bank account numbers, is handed over to Bank for

crediting the individuals bank account. Overtime, benevolent fund,

E.O.B.I contributions are also paid from this section. This section also
maintain the subsidiary record of all the loans account of the employees
(Interrogation with the DGM finance Sindh excluding Karachi and staff).

Final Accounts Section

The final accounts section is a main section where all financial matters
are controlled through the Maintenance of general ledger.
Quarterly, half yearly and annual accounts are prepared in this section.
Other functions of this section are:

To prepare management information system records for top

management and government.

To prepare the interpretation of financial statements.

To maintain subsidiary records of admin, selling and general expenses.

To coordinate with the external and internal auditors (Interrogation with

the DGM finance Sindh excluding Karachi and staff).

BUDGET SECTION
Financial expressions of managements plan.

o BUDGETING
Budgeting is an integral part of the overall financial process. The
written statement is called "Budget".

o FUNCTIONS AND ACTIVITIES

The in charge of budget sections makes the proposals of budget and
after making forwards it to the head office for approvals.
These proposals related to all departments.
They get proposals for whole year.
Approvals budget distribute yearly into four quarters
Budgets are made for controllable expenses.
Non controllable expenses doesnt makes budget.

o CONTROLLABLE EXPENSES:
Computer page, printers. These are those which estimate expenses.

o NON CONTROLLABLE EPENSES:

These are those which doesnt make budget. For e.g. Building and
pipe lines maintenance, consumption of vehicles etc.

o TYPES OF BUDGET
There are two types of budget.
Revenue Budget
Capital Budget

REVENUE BUDGET:
Revenue budget is for small expenses.

CAPITAL BUDGET:
It is for long term expenses or we can say it is used for fixed assets.

COST AND ACCOUNT SECTION

INTRODUCTION:

This section is responsible for maintaining and finalizing all the functions
relates to cost and accounts.

KEY FEATURES OF COST AND ACCOUNT

SECTION:

To allot job number to each job before the commencement of work

on the job.

To maintain region wise record of various jobs.

To prepare MIS reports based on the cost tabulation produced by

the computer.

To check the cost ledger produced by the computer and make

necessary amendments in the jobs.

To check and control the actual expenditure as compared to the

budget estimates.

Chapter (6)
OTHER DEPARTMENTS VISITED
PLANNING AND DEVELOPMENT
INTRODUCTION:
Planning and development is responsible for providing gas connection
to the areas remaining and planning the extensions of pipeline
network for B unit vicinity.

FUNCTION / FEATURES:

To plan extension of gas suppliers for Sindh.

Provide gas when there is no pipeline.

Around 100+ towns are on gas, 100+ cities and major towns are at cities
900+ villages.

Working based over the customer population i.e. 6.5% per house.

If per customer cost is within 20,000 the company is liable to provide

the connections with no extra charges.

Is it rises up to 20,001 and above then funds are to be arranged by the

customers itself the difference.

They make a feasibility report and after allocation of funds and approvals,
a detailed study is conducted, approaching towards the distribution.

RELATION WITH FINANCE:

When advice is generated, it is to be communicated with finance.

Finance department will then put up the project to competent level of

management for approval.

Finance department of the respective region will issue separate job card
for supply main distribution main and TBSIPRS on receipt of management
approval.

SALES DEPARTMENT
INTRODUCTION:
Sales department is to provide gas connections to the domestic, commercial and
industrial customers at a particular fee.

FUNCTIONS:

The approved cases are accepted from P and D and further proceedings

Department has to satisfy the quotation for the contractors.

Consumers contact the approved contractors.

Contractors fill the application form for any payment they receive from
customer.

Contractors are authorized to accept bank pay order drawn in favor of

SSGC from applicant.

Pay order are submitted by contractors to sales department in order to

receive formal receipts.

In case of industrial customer there is a small variation i.e. no contractor is

involved.

I.C is handled directly by company itself.

RELATION WITH FINANCE:

Contractors submit pay order to sales department that are to be sent to finance
department to a lot job number and further precede the job.
Sales department shall inform department for receiving/ acquiring funds and also
provide preliminary feasibility and other relevant details to finance department.

PROCUREMENT DEPARTMENT
INTRODUCTION:
Procurement/commercial/purchase department is responsible for arranging any
material or physical asset for the office work if not available in stores on regional
level.

FUNCTIONS:

It features/fixes orders for any stationery, hardwares/pipes for the

department mentioned.

It works on regional levels.

It carries local purchases, if goes above 40,000 then it is regulated

through PPRA i.e. Public Procurement regularity Authority.

If it is within budget than locally purchased through LPO.

If goes beyond 20,000 than company asks for quotations through

newspapers and connected by post.

Company offering lower rates are entertained and indenture signal by

purchase committee.

RELATION WITH FINANCE:

The purchases of any material to be specified and communicated with

finance.

The quotations finalized and payments made through F.D.

The finance department also appoints/provides a representative to the

purchase committee.

INDUSTRIAL RELATIONS
INTRODUCTION:
Industrial Relation department is committed to achieve the desired goals with
motivated satisfied, disciplined and skilled HR by enhancing individuals
performances and productivity on optimum cost.

FUNCTIONS:

It works for the B-unit.

It handles grievances recorded by employees.

Interaction with C.A.

Counseling employees.

Proper utilization of Human Resources.

Issuance of pay fixation advices.

Make annual appraisal performance of staff.

Qualification of increment.

Dealing leave matters.

Maintaining and generating allowances.

RELATION WITH FINANCE:

Increments/other payments are to be verified through IR and then to be

financed.

IR generates pays and LFOs that are further executed through finance.

Loans, bills and allowances are through finance section staff.

CUSTOMER RELATION DEPARTMENT

Customer Relations Department is looked after by General Manager (CR)
who reports Sr. General Manager (Customer Service Division).

This

Department has its main base of about 1.7 million Customers spread over
in Sindh and Baluchistan, being supervised in coordination with one Chief
Engineer at Karachi, and DGM at Hyderabad, Sukkur and Quetta Region.
It is facilitating customer through different section. They are:

Customer facilitation Centre.

Recovery section.

Meter replacement section.

Complain center.

HUMAN RESOURCE MANGMENT:

Human Resource Management is important to all managers.
It deals with employees from recruitment to retirement.
There are six sections of HR.

Industrial Relation

HR Services

C&B

OD

Gas funning institute

Medical Services.

It is the source to make important decisions and to solve problems.

Their strategies avoid the lots of mistakes.

FUNCTIONS:
These main functions are:

Employees welfare activities.

Transfer cases.

Coordination with HR activities.

Maintenance and control statement.

Assurances of post matriculation scholarship.

Dealing the cases of promotion and increments.

Visit to staffs canteen and panel activities.

Liaisons with medical center for IR relative matters.

Dealing with leave matters.

Liaisons of elections and referendum.

EOBLI.L

BILLIING Department
This department is interface between billing department and consumers.
There are four sections of billing.

Pre Billing

Post Billing

A/R Billing

Auditing Billing

PRE BILLING:

Its function is to maximum resolves quarries related billing.

It resolves queering billings through hand held. They check the list of homes
of consumers address etc.

POST BILLING:
Unsatisfied customers reach the CFC center and complaint about billing. After
the resolve CFC issue JV.

A/R SECTION:
A/R is those accounts which are closed but not received yet.
If customers not paid bill then company finish the agreement to the customers.

 AUDIT ACCOUNTS:
Its work to check on the following things.

Customers billing

Statistic

H.S.E(HEALTH,SAFETY,&ENVIRONMENT)

SSGC is committed to the health and safety of its employees, preservation of

environment and continual improvement of HSE performance by reducing
potential hazards, preventing pollution, conserving resources and adhering to
applicable laws and regulations in all its activities related to transmission and
distribution of natural gas.

FUNCTIONS

A significance practice of emergency drill is also carried out by this

department.

HSE Management system enforces of the use of Personal Protective

Equipment (PPEs) to reduce exposure to hazards when engineering and
administrative controls are not feasible or effective in reducing the exposure
to acceptable levels. Because of the Companys commitment to H.S.E, it has
made organizational resources available for management of safety and given
priority to Safety over operation /

Production.

HSE policy, management is committed to comply with all applicable laws and
regulatory measures.

All locations, operations and equipment are periodically tested for air quality,
noise, smoke and gaseous emissions as well as effluents for ensuring
compliance to National Environment Quality Standard All locations,
operations and equipment are periodically tested for air quality, noise, smoke
and gaseous emissions as well as effluents for ensuring compliance to
National Environment Quality Standards .

STORE DEPARTMENT:

It is maintaining and engaged operation departments by providing necessary

materials.

List of balance all items.

Supply equipment in all regions of unit B.

To accounts for all receipts, issues and goods in stocks

To make safe custody and protection of stocks.

To make sure the balanced and appropriate flow of materials.

ENSURING THAT:

The account bases for stocks are appropriate and consistently applied.

Stock movements and balances are appropriate and consistently applied.

SPECIFIC RESPONSIBILITY:

Processing changes to the stores ledger master files.

Passing these sheets to the computer sections for checking and correcting
punching.

Chapter (7)
Purpose Of Internship

The program intends to increase the communication skills among

students and carried out on familiarized with actual working
conditions in any organization by physical participation.

The main purpose of this study is to fulfill the requirement towards

the completion of degree of M.COM In this connection every
student is required to undergo the internship in any business
organization.
It is necessary for the business administration degree that after
acquiring through knowledge, we should acquaint ourselves with
entire practical knowledge and experience, which can only gain
through visiting any organization and conducting a detailed survey.

Chapter (8)
Project Description & environment
Cash Management ( project area)
(1) CASH AND BANK SECTION
(2) IMPREST

Cash and bank section in Sui Southern Gas Company is responsible for
receipts, payments and collection of funds either in the form of cash or
cheques or through bank delivery. This section is mainly divided into two
major sections:
1. CASH SECTION
2. BANK SECTION

CASH SECTION

Cash section is performing one of the most important duties for the
company. This includes processing of the cash receipts and cash
payments. Cash section deals with different sorts of payments which are
required to be made in the form of cash. Each day, cash section receives
a certain amount of money (to a certain limit) in the form of petty cash, and
at the end of the day, the excess amount is returned to the strong room.
This is a continuous process and a part of the routine activity.
Following are the main responsibilities of the cash section.

Receiving cash from employees/executives against advances.

Payments to the employees/executives against cash payments

vouchers.

Payments to the suppliers against cash payments vouchers.

Deduction of the income tax against gross amount payable to

suppliers.

Record keeping of all cash receipts and cash payments.

Generating daily balance report and tallying it with the balance in

the strong.

Issuance of cash for daily disbursement.

Maintenance of strong room.

Ordering cash from Bank for daily use.

BANK SECTION

Bank section is further divided into two main desks. One desk handles all
the inflows/collection, and the other one deals with outflows or
disbursements.
The two desks of Bank Section are named as:
1. Collection desk
2. Disbursement desk

COLLECTION DESK/COLLECTION BOOK

Collection desk is also known as collection book section. It deals with all
sorts of collection through various channels. Sui Southern Gas Company
has approximately 16 lacks domestic consumers. Other than this they
have a large number of industrial and commercial consumers. The
company gets return from these consumers either in the form of cheques,
pay order or Cash. This section mainly deals with all the collection
processes.
There are three types collection in which SSGC is currently engaged with:

Sale of Gas (to domestic, commercial and industrial

consumers)

Collection from Marketing (new connections in the form of

gas supply deposit, advances etc.)

Miscellaneous Collections (Gas condensate, selling of

byproducts of gas, generators etc.)

DISBURSEMENT DESK

The disbursement desk deals with different sorts of

payments and receipts processed through different banks.
The different sorts of payments with whom it is involved are:

Payments against supply.

Payments against purchases of gas, vehicles, equipment

etc.

Electricity and phone bills.

Stationary bills.

Payment of salaries.

Advances.

Loans.

Insurance payments.

Local order and non local order payments.

Quotation fee or tender fee etc. (documents provided by the

company)

Revenue Control Section

Main objectives of the Revenue Control section is to closely

monitor gas bill collection through various branches of local
and foreign banks, ensure proper investment of funds for
maximum yields, collection of consumer data for computer
feeding, minimizing consumer queries, effective and in time
payments remittances etc. transfer of Funds from Unit B &
Quetta to Head Office on weekly basis. In time closure of
books,

preparation

of

reconciliations

issuance of MIS reports etc.

and

schedules,

Gas bills issued on monthly basis contain due date. The bills
must be paid within due date and banks/ post offices must
ensure validity of date or collect with the late payment
surcharge.

Collection bank branches/Post Offices must transfer funds

scroll and stubs to their lead branch/HPOs n HPOs send to
GPO within 24 hours of collection and NIFT take these
documents from GPO and branches for processing it.

Bills paid Through Habib Bank are directly punched to the

accounts of the company

Concerned staff prepare list of pay orders/D.D. received after

checking with scrolls and send data to computer section for
processing (Interrogation with the DGM finance Sindh
excluding Karachi and staff

A receipts

voucher

is

to

be

prepared

as

follows:

Dr.

Cr.

Bank

Consumer

Collection

Account

xxx

Computer

Department

after

processing

data

return

scrolls/stubs to RCA along with a report called RADB

(Receipt & adjustment day Book) Consumer account is up
dated through RADB and a Journal Voucher is prepared as
follows

in

RCA

section:

Dr.

Cr.

Consumer

xxxA/R

xxA/R

Collection

Account

Industrial

Commercial

A/R Domestic

In Unit B at month end all Consumer Collection receipt

vouchers are to be punched in collection book as receipts.

Transfer of funds to Head office Bank Charges, Collection

Charges are recorded on payment side.

Office Collection account is maintained separately at Unit B

with separate bank account at regional and office. These
collections comprise of consumer services recoveries, new
connection etc. and cover entire rest of Sindh. (documents
provided by the company)

Imprest Section
Introduction:
The Above section is responsible for maintaining all the Imprest records and
accounts. Hyderabad section is sustaining records of all other regions of B unit.
It provides limits to the stations and sub stations in order to meet their day to day
operational expenses.

DEFINITION:
Imprest is the readily available money to defray the expenditure vouchers of
urgent and important nature duly sanctioned by the authorities.

PURPOSE:
Generally, it facilitates the heads of the station to meet with frequent and urgent
expenses in order to run the business smoothly and efficiently.

Functions:
This section provide imprest amount to all the stations after completely verifying

their

operations.

The some cases imprest holder asks for special remittances

that is capital projects.

To check all the imprest account in details.

Reconcile the imprest account with the imprest cash book

and imprest accounts in general ledger.

Accounts to be audited by the external and internal audit

(Interrogation with the DGM finance Sindh excluding Karachi
and staff).

Chapter (9)

Results / status

My project was cash management, I got it more knowledge with theoretically

& practically, that was great job for me.

SSGC now working on ERP System, it is really very good enhancement for
SSGC, through this all transactions are done within few seconds.

Working in SSGC was a wonderful experience that enhanced my knowledge

and know-how utility company,.

HSE need to improve and work more efficiently

The employees are habitual of working over the old system regardless of
having modern ways to.

The power shortage o load sheds restrain the ERP system and work culture.

The data entry of payroll is handled a H.O even if facility is observed here.

The slogan Service with Smile was not observed in CFC.

About the company and professional skills.

CHAPTER # 10
Conclusion and suggestion
Conclusion:
Working in SSGC was a wonderful experience that enhanced my knowledge
and know-how of utility company, I observed the following conclusions
through my studies and practical exposure.

The salaries of the contract employees are very low as compare

to amount of work perform

Over time work by employees rather than work in idle morning time.

There is no balance between the numbers of employees in each section.

Where the number of employees should be more to share the work burden but
there are fewer employees then the required need. And where there is no
work burden there are more employees than the required need
Some sections in which the staff is dispersed around the floor, which
hinders the free flow of communication.

Billing section is not in SSGC Hyderabad branch it is at state life building.

The outlook of SSGC Hyderabad is not Impressive, as there is a better

look of Karachi head Quarter.

Despite of heartiest efforts UFG is still a problem for the company.

Stipend issue: company policy for interns is rather unfair. Some of the
internees are paid stipend while some of them are not. This creates
question in mind about company policy for internees.

Suggestions
Act in response to the above conclusions following suggestions are
proposed to the company.
Contract employees should give a chance to work on
career basis.
Overtime work should be discouraged, in my opinion overtime
policy should be abolished or the overtime incentive given per each
extra hour worked should be reduced by 50%. Which will discourage
employees to do work in evening or night and sitting idle in morning;
instead they would in standard timings, which will result in fast
processing of data in timely manner.
The need for employees should be analyze properly to allocate
employees on right place to completely avail their skills.
Sections staff should be seated in one area, so that communication
among them is facilitated
Renovation required quick to restore and cover the network
problems.

 Rapid and surprise visits by management may decrease the UFG

at a minimum level.
Female staff should be hired as per prevailing law of the country
that is 10% of the total strength that in turn would increase the
efficiency and quality of work.
Company should have a same policy for all internees i.e. all
internees should be paid stipend equitably.