Professional Documents
Culture Documents
CORE COURSE IN
HUMAN RESOURCE MANAGEMENT IN THE GLOBAL
ENVIRONMENT
Academic year
2007 - 2008
Competencies IHRM
Competencies: learning, practising and assessing , in a global business negotiation
and cross cultural environment, how to develop the required skills to:
Separate the people from the problem: Be “unconditionally
constructive” on the relationship
Contents:
Introduction: Iceberg Model of Culture
Cross Cultural Management
Cross Cultural Skills
The Cultural Model of Global Success
Assessing and Practicing Cross Cultural Skills
) Attitudes
– “I can’t live without a cell phone”
) Assumptions
– “Only boys can become engineers”
) Values
– “My family is more important than my job”
) Beliefs
– “My purpose in life is …”
What is Culture?
HUMAN NATURE
universal
to behave & to communicate
CULTURE
How is it appropriate to behave in different situations?
How is it appropriate to communicate in different situations?
PERSONALITY
individual
each of us behave / communicate at different ways / times / places
) Working abroad
) Having foreign suppliers and customers
) Doing business in multicultural environment
Return
Rejection
Withdrawal or Escape
Time Servers
Partial Adaptation
Beavers
Integration Adjusters
Biculturality Participators
Multiculturality Learners
) Listening
) Reading
) Watching
) Asking
) Participating More Interactive
Understand Manage
) Producing Results
) Getting Along With People
) Helping People Get Along With Each Other
) Solving Problems
) Generating and Using Resources Efficiently
) Finding New or Better Ways To Do Things
) Being efficient
) Matching Global Success
……………….In our today 2006 business
José Rivera © 2006 25
Success
Global