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obi.waseda@waseda.jp
ICEGOV2014, October 27 - 30 2014, Guimaraes,
Portugal Copyright 2014 ACM 978-1-60558-6113/14/10...$15.00
http://dx.doi.org/10.1145/2691195.2691293
ABSTRACT
Our lives have become more convenient than before due to the
advanced technology. We are blessed by the benefits of the
information society. New industry has been developed by open
data. Promotion of e-Government leads to cost reduction by
utilizing cloud computing. On the other hand, by evolution of the
information society, we expose ourselves to the threat of viruses
and cyber-attack. Under these circumstances, CIOs are
responsible for various competencies such as ICT strategies for eGovernment, risk management, information assurance and cyber
security, ICT budget, ICT investment and compliance.
This paper analyzes the new trend of CIOs functions in the aspect
of CIO Core Competencies. CIO Core Competencies were
identified in the US in 1996. This paper prioritizes CIO Core
Competencies and finds that there is a gap between the Core
Competencies and real roles of CIOs. As a result CIOs do not play
an effective role in their organizations.
The methodology of this paper is data analysis of surveys done in
2006, 2009, 2012 and 2014. The 2014 survey on the preferred
Core Competencies was conducted in cooperation with George
Mason University (GMU) in the US, one of the 6 CIO universities
certified by the US Federal Government.
General Terms
Economics,
Human
Standardization
of
Computing
Factors,
and
Management,
Information
Security,
Keywords
1. INTRODUCTION
1.1 The Required Functions of CIOs and
Previous Research
244
245
the organizations in case that the above competences are not fully
utilized.
th
Date
Title of research
Targets
Contents
1980s
st
Generation; In the
1990s
https://cio.gov/wp-content/uploads/downloads/2013/02/2012Learning-Objectives-Final.pdf
Content
5th April , 2014
The 4th2 Preferred CIO Core Competencies in
2014
30
Students (CIO
and
to
be
CIOs),Business School CIO Program at
George Mason University, US
Work experience of 12 years
(average)
1. Analyze the historical changes of CIO
2.
1)The effect of new technology on the
CIO
2)The most important issue for the CIO
in natural disasters
3)Major challenges for CIOs within 2
years
4)The most important issue for the
CIOs in organizations
1)
2)
3)
4)
The 1st and 2nd surveys were conducted in 2006, and the 3rd
survey in 2012, and the 4th survey in 2014. The title of survey is
Preferred CIO Core Competencies
Table 1 the changes of the Preferred Core Competencies from 2006 to 2014
(Source: Institute of e-Government, Waseda University)
Average of Preferred Order
(2006~2014)
2006
2012
2014
Enterprise Architecture
12
10
10
11
11
11
11
10
12
13
12
13
13
11
13
Acquisition
5)
1)
6)
Enterprise Architecture
2)
7)
3)
8)
4)
9)
The role of CIO for Business Continuity Plan (BCP) is also the
key factor for influencing the activities in both public and private
sectors. BCP is applicable for one stop service as well as supply
2%
3%
3%
3%
Leadership
3%
5%
5%
20%
5%
8%
Risk Management
strategy for business continuity
20%
10%
budget
management
13%
Figure 4 the most important role for CIO for disaster management
(Source; Institute of e-Government, Waseda University)
4. ANALYSIS ON TRENDS
4.1 The trend of CIO Core Competencies
2.
3.
Evaluation, Planning
First of all, by using 3 categories, it might be useful to understand
the characteristics of the model of CIO core competencies, based
on the table 2. Although the demand to CIOs has been expanding
every year, it is found that the tendency of preferred core
competences is changed in different dimensions.
Secondly, it is important for CIOs to have Technology
innovation, and business strategy. CIOs are defined Chief
Innovation officer. Therefore, CIO must treat with business
chance to gain new profit or effectiveness through utilizing
information and resources.
Thirdly, CIO core competencies of Group 3 such as Society
Environment and Technology, Capital Planning and Investment
Assessment Performance Assessment and Acquisition at
Table2 are not regard as important.
Why dont the CIOs think about the importance of ICT
assessment and investment? It is that the model of ICT assessment
has not been standardized.
To strengthen the CIO function in the new information age, it is
important for CIOs to emphasize foresight for the advanced
technology, society and the environment to realize innovation for
the profit and effectiveness. This trend can be seen in the CIO in
the US. Creating new business model in the IoT (Internet of
Things) era by fusing information department and management
department, CIOs contribute to get the profit of the organizations.
The author is especially interested in foresight because of
prevailing uncertainty and risk of information society.
This fact will be serious to the real business for CIOs in the near
future. If the CIOs cant play an important role, they cant get
benefit or effectiveness. For example, the result of the same
survey, CIOs tend to focus on the role on security and policy. It is
not concerned about the strategy or technology innovation.
In order to solve this issue, CIO should pay attention to the
current situation to implement the business and e-Government
more. Moreover, consideration with priority of Clinger Cohen
Core Competencies should be required more than now.
Finally it is recommended that the CIOs will utilize the theory and
practices for learning the best case studies on ICT management to
reduce the gap between CIO core competencies and real role of
CIOs to cope with smart government with efficient productivity.
[6]
6. REFERENCES
[1]
The