Steps urgently required to improve logistics performance
productivity and cost efficiency in India The logistics sector, one of the most robust industries currently in India, is expected to grow at a CAGR of 12.17% by 2020, because of growing manufacturing, retail, FMCG as well as ecommerce industries. Moreover, the country spends approximately 14.4% of its GDP on logistics and transportation which is much higher than what other developing countries spend (8% of its GDP). This indicates how important the logistics is in a country like India. Challenges of the Logistics sector Even though logistics is one of the fastest growing sectors in the country, it is plagued by some of the following challenges: 1. Complex organizational structure: The logistics sector comprises of different segments like shippers, logistics service providers, logistics hubs as well as regulatory bodies. With some transitioning from one point to another, the chances of faltering are high as well. As a result, you can never really guarantee end-to-end satisfaction to the customer. 2. Poor quality infrastructure: For a country like India which is the seventh largest country in the world and covers an area of 3214 kms from North to South and 2933 km from East to West, logistics is a complex process. Adding to this, is the poor infrastructure in the country - poor road network, high air freight charges, massive turnaround time at sea ports etc. 3. Less technology adoption: Indian logistics sector is still far from leveraging technology in the real sense when it comes to boosting operations. Across many tier 2 and tier 3 cities, logistics processes are still done manually - right from weighing the package to documentation. Areas of improvement
Implementable IT solutions: It is important that IT engineers build
products and solutions which are easy to use, easy to comprehend and easy to adopt as well. For instance, an IT solution for the logistics sector has to be such that even drivers can comprehend easily since we cannot expect people from that segment to be tech savvy and understand the entire IT functionality of the solution. Improvements in tax regimes: Tax regimes and recovery procedures continue to be cumbersome and time consuming. There remains great uncertainty about the implementation of GST and the final shape in which it will come. However for improvement in logistics it is critical that tax regimes need to be simplified and reduced to a one- window/one- time levy across regions so that administrative processes do not hinder physical free flow of movement. Reforms in urban planning: Special attention needs to be paid to urban planning which today does not appear to factor in the enormous volumes of goods distribution catering to urban conglomerations in terms of road and peripheral infrastructure resulting in traffic restrictions and serious bottlenecks and logjams. Improving dialogue with industry: The regulatory agencies do not facilitate participative dialogue with the industry. Blueprints and policy regulations today are a largely one-sided affair with some industry representations sought. This makes policies prone to avoidable trial and error events.