33 million customers

across
16 markets

Delivering consistent,
stable & predictable
growth

174%
Solvency II ratio

#AvivaHY16
Operating profit
up 13% with
+40% from
outside
the UK
Interim dividend
up 10%

General
insurance
premiums
up 7% encouraging
progress

Life VNB: good

performance in
difficult trading
conditions

General insurance
combined operating
ratio (COR) 96.2%
Life value of new
business (VNB) up
7%

UK Growth:
UK VNB up
6%; platform
AUM up 23%;
UKGI NWP up
8%

Over
3 million
MyAviva
registrations

Avivas strong financial position and diversity mean

we are well insulated from external events. We have
deliberately designed Aviva to be resilient to a low
interest rate environment. We remain confident in
our ability to deliver on our key commitments to grow
earnings, cash and dividends.

Fund
management
profits
up 48%

Mark Wilson
Group CEO