Professional Documents
Culture Documents
10
6
Advise the Mayor, the Sangguniang Panlungsod and other local government
officials, regarding the disposition of local government funds and on such
other matters relative to public finance;
Take custody and exercise proper management of the funds of the local
government;
Take charge of the disbursement of all local government funds and such other
funds, the custody is entrusted to the office by law, or other competent
authority;
Inspect private, commercial and industrial establishments within the
jurisdiction of the local government unit in relation to the implementation of tax
ordinances pursuant to the Local Tax Code;
Maintain and update the tax information system of the local government unit;
and
Conduct examination of Books of Accounts of business establishments.
All enterprises are required to secure a Mayors Permit and Business License before the
start of business operations
All other requirements required by law, ordinance and rules are subject to post-audit
process
Post-Audit Process: After client has secured the Mayors Permit and Business License,
the business establishment is subject for inspection by the relevant offices of the city.
Office Address:
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Kiosk Assistants
Revenue Collectors
City Mayors Office Business Permit & Licensing
Division Personnel
Frontline Supervisor :
Office Head
Client/s
Business Operators
Requirement/s
Schedule
Fee/s
15 minutes
STEP
2.
CLIENT
ACTION
LGU ACTION
Go to the Kiosk
and press the
Application for
New Business
icon. Key in all
required
information,
pressing Back or
Next as
needed.
Submit for final
evaluation.
Machine will
print your
accomplished
application
form and
priority number
When ready to
pay, press
Business
Payment
Take note of the
GREEN priority
number on the
queuing screen.
Proceed to the
counter when
your priority
number is
called.
Pay the
assessed taxes
and fees
Machine will
print your
priority number
Present proof of
payment and
approved
Certificate of
Undertaking for
issuance of
business license
Issuance of
business
license
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Kiosk Assistant
City
Treasurers
Office, 1st
Floor City
Hall Annex
Building,
Cagayan de
Oro City
5 minutes
Tax Mapping
Division, BusinessOne-Stop Shop
(BOSS)
The Kiosk
5 minutes
Issue Official
Receipt
Revenue Collector
Business
Tax Division
Business
Permits &
Licensing
Division, City
Mayors
Office
5 minutes
and
acknowledge
receipt of
business license
CERTIFICATION RELATED TO
BUSINESS LICENSE & FEES
Certification of last payment to be used in the:
Renewal of Business License
Certification of No Business for the residents of Cagayan de Oro City
Requesting for medical and hospital assistance, scholarship
SSS Claims and other purposes
Certification of Retirement of Business to be used in the Bureau of Internal
Revenue for Closing of Business and for verification purposes
Office Address:
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Frontline Supervisor :
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
6 - 9 minutes
STEP
CLIENT
ACTION
Go to the Kiosk
and press icon
for ALL OTHER
FEES OR
INQUIRIES.
Press the
Business
Payment icon.
Proceed to the
counter when
your priority
number is
called. Take note
of the green
priority number
on the queuing
screen.
LGU ACTION
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
Kiosk Assistant
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
City
Treasurers
Office,
Ground
Floor City
Hall Annex
Building
2-3 minutes
Review
submitted
documents
and determine
what
certification is
being
requested. If
required
information is
available,
issue order of
payment.
Issue Official
Receipt
City
Treasurers
Office,
Ground
Floor, J.V.
Seria
Building
Revenue
Collector
Business
Tax Division
City
Treasurers
Office,
Ground
Floor City
Hall Annex
Building
2-3 minutes
Present Official
Receipt
Prepare and
release the
certification
Frontline
Personnel
Computer
Division, City
Treasurers
Office, J.V.
Seria
Building
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Revenue Collectors
Frontline Supervisor :
Department Head
Client/s
Requirement/s
Schedule
Fee/s
3 5 minutes
STEP
CLIENT
ACTION
LGU ACTION
Machine will
print
accomplished
application
form and
priority number
Compute
amount of
community
development
tax to be paid
and inform
client of
amount to be
paid
Issue CTC
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Business
Tax Division
2-3 minutes
Kiosk Assistant
Frontline
Personnel
1-2 minutes
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Frontline Supervisor :
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
17 - 27 minutes
STEP
CLIENT
ACTION
Submit
requirements
LGU ACTION
Verify real
property tax
payment and
inform client of
required fee
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
Frontline
Personnel
LOCATION
OF
SERVICE
Realty Tax
Division
1st Floor City
Hall Annex
Building
(City
Treasurers
Office)
DURATION
OF
SERVICE
10-15
minutes
STEP
CLIENT
ACTION
LGU ACTION
Issue official
receipt
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Revenue Collector
Business
Tax Division
3-5 minutes
Submit official
receipt of fee
paid
Prepare the
tax clearance
certificate and
secure
signature of
Chief,RTD
Frontline
Personnel,
Realty Tax
Division
Chief, RTD
Release the
Certificate
Frontline
Personnel
3-5 minutes
1 minute
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Frontline Supervisor :
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
7 -10 minutes
STEP
2.
CLIENT
ACTION
LGU ACTION
Go to the Kiosk
and press icon
for ALL OTHER
FEES OR
INQUIRIES.
Press the icon of
your desired
transaction.
Proceed to the
counter when
your priority
number is
called. Take note
that the priority
number color
corresponds
with selected
transactions
a. Blue-Realty
Billing
b. YellowBusiness Billing
c. Red-Realty
Payment
d. GreenBusiness
Payment
Issue official
receipt
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
Kiosk Assistant
LOCATION
OF
SERVICE
The Kiosk,
City
Treasurers
Office
DURATION
OF
SERVICE
5 minutes
Evaluate
documents
and compute
amount of tax
to be paid and
issue order of
payment
City
Treasurers
Office, J.V.
Seria
Building
Revenue
Collector
25
minutes
Contact No.
Email Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Frontline Supervisor :
Ginaline E. Racines
Chief, Business Tax Mapping Division
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
STE
P
CLIENT
ACTION
Submit
requirements
LGU ACTION
Evaluate
documents
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Frontline
Personnel
Chief, Business
Tax Mapping
Division
Business
Tax
Mapping
Division
1-2 minutes
Conduct of actual
inspection on the
establishment
Tax Mappers
1 day
Prepare and
evaluate
Inspection Report
Chief, Tax
Mapping Division
10-15
minutes
Chief, Revenue
Examination &
Review Division
10-15
minutes
Assessment of
applicants tax
deficiency/
delinquency,
if any
Revenue
Examinatio
n & Review
Division
Prepare order of
payment
Pay assessed
taxes and fees,
if any
Issue Official
Receipt
Revenue
Collectors
Business
Tax Division
2-5 minutes
Present Order
of Payment with
Official Receipt
Issuance of
Notice of
Retirement/Clear
ance Form
Frontline
Personnel
Computer
Division
2-5 minutes
STE
P
CLIENT
ACTION
LGU ACTION
Receive Notice
of Retirement/
Clearance Form
and have it duly
signed by the
Tax Mapping/
Inspection,
Revenue
Examination
Division,
Business Tax
Division and
City Treasurer
Sign Notice of
Retirement/Clear
ance and retain a
copy of
accomplished
form
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Chief of concerned
Divisions
1. Revenue Exam.
2. Business Tax
Mapping
3. Business Tax
4. City Treasurer
City
Treasurers
Office
1st Floor
City Hall
Annex
Building,
Cagayan de
Oro City
10-15
minutes
Contact No.
E-mail Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Fronline Supervisor
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
3 to 5 minutes
STE
P
CLIENT
ACTION
Go to the Kiosk
and press icon
Business Billing.
Key in Permit
Number and
Barangay then
press Search. .
When ready to
pay, press
Business
Payment icon.
Pay the
assessed taxes
LGU ACTION
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Kiosk Assistant
The Kiosk,
City
Treasurers
Office
2 to 3
minutes
Issue official
receipt
Revenue
Collectors
1 to 2
minutes
Contact No.
E-mail Address
citytreasurer.cagayandeoro@gmail.com
Frontline Personnel
Collectors:
Elaine Akut
Evelyn Baal
Gamaliela Bayron
Nenita Licayan
Gemma Madrona
Cesar Mendoza
Leo Vasallo
Fronline Supervisor
Office Head
Client/s
Requirement/s
Schedule
Fee/s
Duration
3 to 5 minutes
STE
P
CLIENT
ACTION
LGU ACTION
Go to the Kiosk
and press icon
Realty Tax
Billing. Key in
the tax
declaration
number and
barangay, then
press Search.
When ready to
pay, press
Realty Payment
icon.
Pay the
assessed taxes
OFFICE OR UNIT
AND PERSON
RESPONSIBLE
LOCATION
OF
SERVICE
DURATION
OF
SERVICE
Kiosk Assistant
The Kiosk,
City
Treasurers
Office
2 to 3
minutes
Collectors
1 to 2
minutes