Professional Documents
Culture Documents
2015 ISSUE 6
O v e r
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Ye a r s
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E x p e r i e n c e
WHATS INSIDE
IN THE NEWS
Simplified ACDelco brake lineup....................................
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training
Master technician earns medallions..............................
New battery and engine electrical seminars...............
The first video released in the series, How to Winterize Your Car: Fall Car
Care, is just over three minutes and offers a look at how service centers and
their customers can prepare for winter. In the episode, two hosts explain the
importance of winterizing vehicle components such as tires and windshield
wipers as well as the importance of packing warm clothes, a flashlight and other
items in case of emergency.
It stresses the importance of preparing a vehicle for winter with the help of
ACDelco, all with a humorous delivery. Like most of the additional videos
planned for the new series, the Winterize episode is aimed at car owners and
is an excellent reference for your customers.
In total, the ACDelco Garage web series will release 15-20 episodes covering
various topics to highlight the outstanding quality and service ACDelco delivers.
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product
New GM OE engine mounts............................................
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tech tips
Oil leaks in cold temperatures.........................................
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GOOD
BETTER
BEST
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pressure sensor.
Its critical for proper
operation of the new oil
pressure sensor to check
for oil contamination of the
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ACDelco Training
To learn when the Battery Marketer Seminar Boost Your
Battery Knowhow and the Engine Electrical Seminar Is
Starting and Charging Getting You Cranky? will be scheduled
in your area, contact your local ACDelco distributor.
To enroll in other ACDelco training courses, go to
www.acdelcotechconnect.com and click the Training tab.
Tech2Win Tutorials Simplify Software Installation and Updates for Independent Repair Shops
ACDelcos popular Tech2Win tutorials help independent repair
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A: Turbocharger Downpipe
1: NOx sensor number 1
2: Exhaust Gas Temperature (EGT) sensor 1
3: Hydrocarbon (HC) injector
SIZE
QUANTITY
PART NUMBER
1-GALLON
4-PACK
10-4022
2.5-GALLON
2-PACK
10-4023
55-GALLON
DRUM
10-4026
330-GALLON
DRUM
10-4027
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TECH TIPS
ACDelco technical tips provide
repair information about
specific conditions on a variety
of vehicles. If you have a tough
or unusual service repair, the
Diagnostic Hotline can help.
Call 1-800-825-5886, prompt
#2, from 8 a.m. to 8 p.m. ET
MondayFriday, to speak with a
technical expert with the latest
OEM information.
PRODUCT INFO
For free technical assistance and
product information regarding
specific ACDelco products, contact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes
1-888-701-6169 (prompt #1)
Chassis & ReadyStruts
1-800-270-2124
Clutches
1-888-725-8625
Lift Supports
1-800-790-5438
Shocks
1-877-466-7752
Starters & Alternators (New)
1-800-854-0076
Starters & Alternators (Reman)
1-800-228-9672
Steering
1-855-451-1212
Wiper Blades
1-800-810-7096
An engine oil leak may appear on these models when driving in extremely cold ambient
temperatures of 0 F/-17 C or colder. There may be a single pop noise heard right before the
oil leak started. The oil leak, at the rear main oil seal of the engine, may be the result of a frozen
PCV system and excessive crankcase pressure.
Determine if the oil leak is the result of a
frozen PCV system by inspecting the PCV
system, dipstick, and engine oil fill cap for
signs of ice, moisture or sludge build up.
If a leaking rear main oil seal is found in
warmer climates, this information does
not apply. If a frozen PCV system is found,
follow these steps:
Check for a leaking rear main oil seal.
in the news
2016 Chevy and GMC Heavy Duty Trucks to Offer Fifth-Wheel Hitch Package, Digital Steering Assist
The 2016 Chevrolet Silverado and GMC Sierra
2500HD/3500HD trucks offer a number of new and enhanced
features, with new Digital Steering Assist and a factoryinstalled fifth-wheel/gooseneck hitch package topping the list
for most customers.
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On the affected vehicles, there may be a variety of electricalrelated conditions, including engine cranking but no start,
reduced engine power, OnStar inoperative, dome lamp remains
illuminated, inaccurate fuel level, driver and passenger power
seat inoperative and more. The issues may be caused by the body
wiring harness making hard contact with the floor panel edge,
under the left-rear seat cushion. Heres how to inspect the cause
and address it.
Fold over the left rear carpet to inspect the body harness for any
hard contact to the floor panels edge. If the harness has been
penetrated to the electrical wiring, repair the wires as necessary.
Rewrap the harness section that has been repaired with woven
polyester electrical tape or equivalent anti-abrasion tape or
electrical tape. Reposition the body harness so it does not make
hard contact with the floor panels edge. Clear any DTCs and
verify any electrical conditions have been eliminated.
Refer to GM bulletin #15-08-45-001 for additional information.
Inspect the harness (1) under the left rear carpet.
Helps guard
against
corrosion
with an
e-coating
that protects
aluminum
and metal
parts for 10
years.
ACDelco GM OE
engine mounts
cover millions of GM vehicles on the road. For a complete list of
parts and applications, refer to the electronic catalog.
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Enhanced Graphics
GM Service Information features many graphics that may
be more helpful during repairs when printed. TIFF and CGM
graphic viewers must be downloaded by the user in order
to view the enhanced graphics and have access to new print
features.
To take advantage of the detailed graphics and other features,
select the Help icon from the Service Information home page
menu and click TIFF and CGM Graphic Viewers (Download and
Execute). Follow the on-screen instructions to install the image
viewer plug-in.
New computers will need to have both plugins downloaded.
Otherwise, download only the CGM plugin to receive the new
print features. The original CGM plugin does not need to be
removed to install the newest version.
The updated viewer includes a new toolbar with a Print button
that allows users to print full-page graphics. The Print Preview
button, next to the Print button, allows the graphic to be
viewed before printing. In addition, the Page Setup button can
be used to change the orientation of the image portrait or
landscape or change the selected paper size.
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Need Help?
For additional tips on using the Service Information functions, click the Search Help link at the top of the screen.
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The connected garage space offers plenty of room for hands-on training.
The new training center is located in Troy, Mich., about seven miles
from the previous training center location.
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Diagnosing High-Speed
LAN Concerns
2007-2014 Cadillac Escalade models; 2007-2013 Chevrolet Avalanche, Silverado,
Suburban, Tahoe; 2007-2013 GMC Sierra and Yukon models; 2014 Chevrolet
Silverado HD, Suburban, Tahoe; 2014 GMC Sierra HD and Yukon models; and 20082009 Hummer H2
Remove the C3 (X3) connector from fuse block to isolate the highspeed LAN modules in two halves.
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ACDelco plans to debut a new CONNECTION Parts and Accessories catalog soon, introducing a comprehensive next-generation
parts catalog that will provide shops with more assistance than ever.
The goal of the new catalog is to help you find the part you need faster, save steps and provide multiple ways to search for parts, all
while providing up-sell opportunities.
You can expect access to this exciting new catalog in the next few months. In the meantime, weve assembled a preview of the new
features so you are ready to use the new online catalog when it goes live.
Here are new features:
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Training Schedule
Current Instructor-Led Training (ILT) Courses
Training Update
Receive Credit Where Its Due
Course Name
S-BK05-02.01ILT
S-BK05-03.01ILT
S-DS11-02.01ILT
S-DS11-13.01ILT
S-EL06-04.02ILT
S-EL06-10.02ILT
S-EL06-11.02ILT
S-EL06-13.01ILT
S-EL06-14.01ILT
S-EL06-17.01ILT
S-EM01-01.01ILT
S-EP08-03.01ILT
S-EP08-04.01ILT
S-EP08-05.01ILT
S-EP08-06.01ILT
S-EP08-07.01ILT
S-EP08-08.02ILT
S-EP08-09.01ILT
S-EP08-10.01ILT
Direct Injection
S-EP08-81.02ILT
S-SS04-01.01ILT