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ACDelco Insider
With this second issue of our new publication, we launch a new
name and affirm our commitment to delivering information to
help our customers build more succesful businesses.
We werent a
very wealthy
family or
anything, so we
had to fix our
own cars just to
keep them on
the road.
Sexton had no idea
hed eventually use
those skills to open his
own automotive service shop ATS Automotive in Cedar Rapids, Iowa. Sexton
opened the shop in 2009 at age 21, thanks in large part to encouragement from
his fiance, Jennifer Johanns.
Continue reading on page 2
WHATS INSIDE
IN THE NEWS
Video Series Highlights Shops Customer
Service, Quality ACDelco Parts......................................
pg 1
pg 6
pg 8
pg 9
training
Training Benefits All Technicians....................................
pg 2
pg 4
pg 8
product
ACDelco introduces more than 140 new
aftermarket part numbers................................................
pg 3
pg 3
tech tips
CHMSL Wiring for Afermarket Bed Caps....................
pg 5
Sexton said a big part of taking care of customers is using the right parts. He uses ACDelco
parts for almost every job because using inferior parts is not taking care of anybody.
Customer Thad C. praised Sexton and ATS
Automotive on the online review site Yelp:
Tom Canfield
product INFO
ACDelco introduces more than
140 new aftermarket part
numbers
A staggering list of new aftermarket part numbers introduced early this year shows
ACDelcos commitment to its
General Motors Original Equipment transmission components
line.
The line of 143 components,
which consists mostly of torque
converters, transfer case
parts and fluids, encompasses
millions of vehicles from GM
brands dating from the 1980s
to 2015 models.
Part numbers for all of GMs
current and former brands, including Chevrolet, Buick, GMC,
Cadillac, Pontiac, HUMMER,
Oldsmobile and Saturn are
included. Other specific Isuzu
models that were developed in
conjunction with GM are also
included.
The transmission components
line parts have been priced
consistently with GM dealers
and have been added to the
2015 catalog.
Diagnostic Tools
A number of tools used in electrical
diagnosis are highlighted in the
course, including a test light, Digital
Multimeter, logic probe, and fused
jumper wire.
The Digital Multimeter is one of the
most utilized electrical diagnostic
tools. It can be used to measure
the common electrical circuit
characteristics of potential difference
or voltage, ohmic resistance, current
or amperage and frequency. The
course reviews what the Digital
Multimeter is measuring, how to
interpret the reading, applying voltage drop, understanding
limitations of some measurements in certain circuits, and some
useful diagnostic tests for electrical intermittents and poor
connections.
TECH TIP
TECH TIPS
ACDelco technical tips provide
repair information about
specific conditions on a variety
of vehicles. If you have a tough
or unusual service repair, the
Diagnostic Hotline can help.
Call 1-800-825-5886, prompt
#2, from 8 a.m. to 8 p.m. ET
MondayFriday, to speak with a
technical expert with the latest
OEM information.
PRODUCT INFO
For free technical assistance and
product information regarding
specific ACDelco products, contact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes
1-888-701-6169 (prompt #1)
Chassis & ReadyStruts
1-800-270-2124
Clutches
1-888-725-8625
Lift Supports
1-800-790-5438
Shocks
1-877-466-7752
Starters & Alternators (New)
1-800-854-0076
Starters & Alternators (Reman)
1-800-228-9672
Steering
1-855-451-1212
Wiper Blades
1-800-810-7096
Setup/Configuration
Recommended setup and configuration:
Place the service PC next to or inside the vehicle (if
its a laptop computer).
A laptop computer should be plugged in to ensure
the laptop battery will be maintained during the
programming event.
Connect the PC to the Internet/TIS2Web via a
quality LAN cable or reliable Business Grade Wi-Fi
access point.
Connect the PC to the J2534 programming interface
device using the USB cable method.
Connect a battery maintainer or equivalent to
maintain proper battery voltage during programming
when required.
To ensure the computer remains active, adjust the
Microsoft Windows Power Options. Select the
High performance power plan and set it to Never
sleep in either On Battery or Plugged In modes.
Recommended Process Rationale
During SPS programming, the required data/calibration
files are retrieved from the TIS2Web server. They are
downloaded completely, verified and cached onto the
service PC before module programming can begin. When
ready, programming continues using these cached files
and the required data is then transmitted from the PC to
the vehicle module by way of the J2534 device and DLC.
If an error or connection problem occurs during file
retrieval, it may be necessary to restart or recover and
carry on retrieving the required files. If a communication
error develops while transmitting to the vehicle, there
is a risk of damage to the vehicle module that may be
unrecoverable. Because of this, a USB connection from
the service PC to MDI is a best practice.
Trouble-Free Programming
Several factors to consider to help ensure trouble-free programming
include:
Dedicate the service PC (laptops preferred) Placing a laptop
PC inside the vehicle during programming ensures the PC remains
dedicated to that function. This helps to minimize risk of someone
accidentally interrupting the programming process by multitasking the
PC. Laptops are preferred because their portability permits placement
in the vehicle and the internal battery provides additional insurance in
the event of a temporary AC power interruption during programming.
A power supply should be used at all times.
Prevent PC going into sleep mode Laptops are typically configured
to conserve power using Power Management techniques. Disable or
adjust the Windows Power Options to prevent the computer from
going to sleep during the programming event.
Choosing an MDI connection method for SPS J2534 device
connections are critical to the success of module programming.
Reliability takes precedence over convenience, so keep it simple.
Connecting the device directly to the service PC via the USB cable is
recommended in order to maintain an error-free connection between
the PC and vehicle module (via the J2534 device and DLC). This
method is simple, easy and eliminates any potential for a network
problem to interfere while transmitting data to the module during
programming.
Quality/Reliability of shop network (LAN) Wi-Fi hardware used
by repair shops varies greatly and is difficult to qualify. ACDelco
recommends Business Grade hardware for the Wi-Fi Access Points
(AP). Hard-wired cable connections to the LAN are considered more
reliable than Wi-Fi and may be more suitable if not near a reliable WiFi connection. Beware that cables are still prone to physical damage,
such as deterioration of the cable or connector, which is not always
visually evident. If a cable is suspect, substitute another cable.
PRODUCT
Reman Diesel Fuel Injector
Now Available For 6.6L
Duramax
ACDelco introduced the
diesel fuel injector (part
number 19327361) for use on
high-volume, 6.6L V8 Duramax
Diesel engines with 2001-2004
Chevrolet Silverado and GMC
Sierra applications. Until now,
availability has been limited to
GM dealers.
The ACDelco Professional
remanufactured Duramax
Diesel fuel injector maintains its
OE design features by replacing
every seal, control valve and
nozzle 100 percent of the time
with new components. This is a
key differentiation from many
aftermarket competitors, and
one that your customers will
applaud.
Installation hardware, including
combustion seals and o-rings,
are packaged with each injector,
providing proper function
and convenience. All of these
features combine to ensure
the superior product quality
and performance expected of
ACDelco products.
PRODUCT
11
Training Schedule
Current Instructor-Led Training (ILT) Courses
The following ILT courses are currently being scheduled:
Course Number
Course Name
S-AC07-02.01ILT
S-AC07-03.01ILT
S-BK05-01.01ILT
Braking Systems
S-BK05-02.01ILT
S-BK05-03.01ILT
S-DS11-02.01ILT
S-DS11-13.01ILT
S-EL06-04.02ILT
S-EL06-10.02ILT
S-EL06-11.02ILT
S-EL06-12.01ILT
S-EL06-13.01ILT
S-EL06-14.01ILT
S-EL06-16.01ILT
S-EL06-17.01ILT
S-EM01-01.01ILT
S-EP08-02.01ILT
S-EP08-04.01ILT
S-EP08-05.01ILT
S-EP08-06.01ILT
S-EP08-07.01ILT
S-EP08-08.02ILT
S-EP08-10.01ILT
Direct Injection
S-EP08-81.02ILT