Hsil Sap SD Blueprint

PROJECT DISHA
BUSINESS BLUEPRINT
Henkel SPIC India Limited
SAP Project Implementation
SD MODULE
Version 1.1
File: HSIL_SAP_SD_Blueprint_V1.1.doc
Page 1 of 142
PROJECT DISHA
Document History
Version
State / Changes
Date
1.0
For Sign Off
09.03.04
1.1
Revise Blueprint
28.07.04
Author
Rainy Lu (MC)
Abhay Kulkarni (EMC)
S.Vijayamadhavan(KU)
P. Selvakumar(KU)
Rainy Lu (MC)
Naveen Sharma (EMC)
S.Vijyamadhavan (KU)
Page 2 of 142
PROJECT DISHA
TABLE OF CONTENT
1 SD: AS-IS GENERAL INFORMATION...........................................................................................6
1.1 SALES ORGANIZATION STRUCTURE................................................................................................6
1.2 ORGANIZATION STRUCTURE FOR SKP............................................................................................7
1.3 FINISHED GOODS PROCESS FLOW DIAGRAM....................................................................................8
1.4 COMPANIES................................................................................................................................9
1.5 PRODUCTS..................................................................................................................................9
1.6 MANUFACTURING PLANTS..........................................................................................................10
1.7 CFA/DEPOTS...........................................................................................................................10
1.8 TOLL MANUFACTURERS.............................................................................................................10
1.9 ZONES.....................................................................................................................................10
1.10 CUSTOMER TYPES...................................................................................................................11
1.11 MATERIAL MOVEMENT............................................................................................................12
1.12 BUSINESS RULES FOR INVOICING...............................................................................................13
1.13 GENERAL NOTES.....................................................................................................................13
2 SD: AS-IS BUSINESS PROCESSES...............................................................................................14
2.1 SALES PLANNING ....................................................................................................................18
2.2 MANUFACTURING PLANT TO DEPOT (CROSS COMPANY ALSO).........................................................18
2.3 MANUFACTURING PLANT TO DOMESTIC CUSTOMER / TOLL MANUFACTURER.....................................18
2.4 TOLL MANUFACTURER (WITH HENKEL REGISTRATION) TO DEPOT.....................................................18
2.5 DIL/CCCO DEPOT TO HSIL DEPOT (WITHIN DEPOT / ACROSS DEPOT)..........................................19
2.6 HSIL DEPOT TO RE-DISTRIBUTOR / SUPER DISTRIBUTOR / MODERN TRADE CUSTOMER...................20
2.7 DEPOT TO DOMESTIC CUSTOMER / TOLL MANUFACTURER..............................................................21
2.8 DEPOT TO DEPOT......................................................................................................................22
2.9 MANUFACTURING PLANT / DEPOT TO CUSTOMER FOR SAMPLES....................................................22
2.10 DIL/CCCO DEPOT TO HSIL DEPOT (WITHIN DEPOT) FOR SAMPLES.........................................23
2.11 MFG PLANT OF ONE COMPANY TO MFG PLANT OF OTHER COMPANY.............................................23
2.12 MFG PLANT OF ONE COMPANY TO MFG PLANT OF SAME COMPANY...............................................24
2.13 HIGH SEA SALES....................................................................................................................24
2.14 IMPORT COMPONENT SALE TO TOLL MANUFACTURER..................................................................25
2.15 TOLL MANUFACTURING TO MERCHANT EXPORT ..........................................................................25
2.16 SALES RETURN CLAIM.............................................................................................................25
2.17 NON-SALES RETURN CLAIM.....................................................................................................25
2.18 DAMAGED CLAIM....................................................................................................................26
2.19 STOCK RETURN.......................................................................................................................26
2.20 DEBIT NOTE...........................................................................................................................26
2.21 STOCK REPLACEMENT..............................................................................................................26
2.22 MANUFACTURING PLANT TO NEPAL CUSTOMER...........................................................................27
2.23 DEPOT TO NEPAL CUSTOMER....................................................................................................28
2.24 MANUFACTURING PLANT / DEPOT TO BANGLADESH CUSTOMER.....................................................29
2.25 MANUFACTURING PLANT / LOAN LICENSE MANUFACTURE (WITH HENKEL REGISTRATION) TO EXPORT CUSTOMER
30
2.26 SCHEMES................................................................................................................................31
2.27 FREIGHT.................................................................................................................................33
2.28 SALES INCENTIVE....................................................................................................................33
3 SD: TO-BE ORGANIZATION, MASTERS AND FUNCTIONS..................................................34
3.1 TO-BE FINISHED GOODS AND TRADING GOODS PROCESS FLOW DIAGRAM.......................................34
1.1 SALES ENTERPRISE STRUCTURE...................................................................................................35
Page 3 of 142
PROJECT DISHA
1.2 GENERAL SETTINGS...................................................................................................................43
1.3 CLASSIFICATIONS FOR SALES MASTERS........................................................................................44
1.4 BASIC FUNCTIONS IN SALES........................................................................................................55
SD: TO-BE BUSINESS PROCESSES...............................................................................................60
1.5 STANDARD SALES PROCESSING IN SAP........................................................................................60
1.6 STANDARD EXCISE PROCESSING IN CIN.......................................................................................67
1.7 TO-BE BUSINESS PROCESSES FOR SALES......................................................................................84
MANUFACTORY...............................................................................................................................85
106
1.8 TO-BE PRICING PROCEDURE FOR SALES.....................................................................................106
3.2 SD: REQUIRED LAYOUTS AND REPORTS.....................................................................................136
Page 4 of 142
PROJECT DISHA
SD: Flowcharts
SD-01 To-Be Sales from Manufactory
SD-02 To-Be Sales from Manufactory
SD-03 To-Be Sales from Depot
SD-04 To-Be sales from Manufactory
SD-05 To-Be sales from Depot to normal customer
SD-06 To-Be Sales from Depot to Nepal customer
SD-07 To-Be Sample to customer from Manufactory
SD-08 To-Be sample to customer from Depot
SD-09 To-Be Import Component Sales to Toll Manufactory from Depot
SD-10 To-Be Third Party ordering for High Sea Sales
SD-11 To-Be Stock Transfer from Depot
SD-12 To-Be Sales Return to factory
SD-13 To-Be Sales Return to factory
SD-14 To-Be Sales Return to Depot
SD-15 To-Be Stock Return to Manufactory
Page 5 of 142
PROJECT DISHA
1 SD: AS-IS General Information

1.1
Sales Organization Structure
Figure 1.1: Sales Organization Structure
Zonal Mgr
Page 6 of 142
PROJECT DISHA
1.2
Organization Structure for SKP
Figure 1.2: Organization Structure for SKP
Area Sales
Page 7 of 142
PROJECT DISHA
1.3
Finished Goods Process Flow Diagram

Henkel SPIC
India Ltd (HSIL)
Karaikal
Mfg Plant
The Calcutta Chemicals

Company (CCCo)
Coimbatore
Mfg Plant
Ambattur
Mfg Plant
HSIL Depot
CCCO Depot
Toll
Manufacturers
Depot
Tiljala Mfg
Plant
Domestic Customer
Export Customer
HMIL Depot
Re-Distributor
Super Distributor
Retailer
Sub-Stockiest
Salon (For SKP

Prof only)
Modern Trade
Consumer
Figure 1.3: Finished Goods Process Flow Diagram
Page 8 of 142
PROJECT DISHA
1.4
Companies
Henkel has three different entities namely:
Henkel SPIC India Limited (HSIL)

The Calcutta Chemicals Company (CCCo)
Henkel Marketing India Limited ( HMIL )
Henkel Schwarzkopf Professional is purely a part of HSIL.

Marketing and Product Sales rights of HSIL and CCCo either directly or via HMIL.
Only Henkel word will always represent HSIL, CCCo and HMIL together in the
following document.
1.5
Products
Henkel sells the following products to the Customers:
UW (Detergents and Cleaners)

UK (Cosmetics)
UW Others (or UW non branded)
UK Others (or UK non branded)
SKP Prof (Schwarzkopf Professional)
UW, UK and UW Others are manufactured either at Henkel own Factories or Toll
Manufacturers, Loan License Manufacturer Subsequently it is either moved to
depot/CFA or sold to direct customers. Again from depot/CFA, it is sold to
RD/SD/Modern Trade Customers.
While SKP Prof Products are trading material and will always be received at Chennai
HSIL Depot through imports. Subsequently it will be either moved to other Depots or
sold to Re-Distributors under HSIL Company.
Page 9 of 142
PROJECT DISHA
1.6
Manufacturing Plants
Henkel has the following 4 manufacturing plants:

Sr No
1
2
3
4
1.7
Entity
HSIL
HSIL
CCCo
CCCo
Manufacturing Plant
Karaikal Plant
Coimbatore Plant
Ambattur Plant
Tiljala Plant
Division(s)
UW, UW Others
UW
UW, UK
UK
CFA/Depots
Henkel has 34 CFAs/Depots all over India to sell UW, UK and SKP Prof Products.
Henkel owns 7 Depots while remaining 27 are CFAs.
1.8
Toll Manufacturers
Henkel has 19 Toll Manufacturing Units all across India. 8 Toll Manufactures supply
UK products while remaining 11 supplies UW products.
Henkel directly purchases Finished Goods from 13 Toll Manufacturers while it
receives the Finished Goods manufactured on Job Work basis from remaining 6 Toll
Manufacturers.
These 6 Toll Manufacturers have Excise registration on account of HSIL/DIL/CCCo (2
for HSIL, 1 for DIL, 2 for CCCo and 1 for HSIL/CCCo). The Finished Goods produced
after Job Work is stored at these 6 Toll Manufacturer premises under HSIL/DIL/CCCo
Sales Tax registration.
1.9
Zones
Henkel has 4 Zones namely North, East, West and South to cater to all India Sales
Requirement.
Page 10 of 142
PROJECT DISHA
1.10 Customer Types

The Customers have been classified based on the guideline laid down by Henkel. The
different Customer types are as follows:
Fragmented Trade
o Re-Distributor
o Super Distributor
Modern Trade
o Stand-alone Super Markets
o Super Market Chains
o Hypermarket
o Cash & Carry
o Co-operative Stores
o Groceries
o Convenient Stores
o Discount Stores
o Medical Stores
Chek Franchise
o Re-Distributor
o Super Distributor
Domestic Customer
o Bulk
o Institution
o Canteen Stores Department
o Government / Semi-Government Parties
o Special Customer
o Wholesaler (HSIL is wholesaler for DIL/CCCo)
o Scrap Customer
Export Customer
Page 11 of 142
PROJECT DISHA
1.11 Material Movement

The domestic sale or material movement from Manufacturing Plant and Depot/CFA is
either done through Invoice, Stock Transfer Note (STN) or Delivery Challan (DC).
Invoice attracts Excise Duty and Sales Tax when generated from own Manufacturing
Plant while the same attracts Sales Tax, Resale Tax or Multipoint Tax when
generated from Depot/CFA as the case may be.
Sales Tax depends on the type of purchase that determines whether it is a first sale or
second sale.
Stock Transfer Note attracts only Excise Duty when generated from own
Manufacturing Plant while the same does not attract any Excise Duty when generated
from Depot/CFA.
Delivery Challan does not attract any Excise Duty. Depending on the type of material
movement, it attracts Sales Tax. It is also used free of cost supply.
Nepal Export Invoice will attract Excise Duty and no Sales Tax. While regular Export
Invoice does not attract any Excise Duty or Sales Tax. It will have only the price that
could be FOB, CIF or Ex-works.
Page 12 of 142
PROJECT DISHA
1.12 Business Rules for Invoicing

Invoice is normally covered with an instrument such as Cheque, Demand Draft (DD)
or Credit Note (CN) duly processed from Zonal Office in favor of the Customer or a
credit clearance from Sales Controller.
For Re-Distributor and Super Distributor, Henkel normally covers Invoice with Cheque.
Whenever an Invoice is generated, the Cheque with the corresponding amount is filled
and deposited in the Bank on a particular date depending on the Credit Limit (Credit
Period). Henkel also takes Bank Guarantee (given by the Bank) or Trade Deposit
(deposited in Henkel Bank Account) from Re-Distributor and Super Distributor. Henkel
pays normal interest on the Trade Deposit. Henkel also accepts DD from ReDistributor and Super Distributor.
For Scrap Customers, the payment is by DD or Cheque. If scrap is sold from
Manufacturing Plant, Scrap Customer has to provide Caution Deposit prior to Order
finalization.
For other Customers, it is either Open Credit or Special Terms.
1.13 General Notes

a) Local Sales Tax (LST) or Central Sales Tax (CST) tax is applicable in all the States
of India except for some states such as Bihar, Haryana, etc. LST is for sales within
the State while CST is for sales across States. There is Value Added Tax (VAT) for
sales in states like Haryana, etc and Multipoint Tax (MPT) for sales in states like
Bihar, etc.
b) Tax instances like Surcharge (SC), Additional Surcharge (ASC), Resale Tax
(RST), Turnover Tax (TOT) also forms part of Sales Tax depending on the State.
c) Depending on the LST/CST, VAT and MPT, there are different formats of Invoice
in different States.
d) As on today, the Excise Duty is calculated on 65% of MRP for all the products as
per Central Government regulations.
Page 13 of 142
PROJECT DISHA
2 SD: AS-IS Business Processes

Henkel has the following Sales Business Processes:
A) Domestic Sale
I. For UW/UK (HSIL/DIL/CCCo)
Manufacturing Plant to Depot (Cross Company also)

Manufacturing Plant to Customer (Institution/Special)
Toll Manufacturers (with Henkel registration) to Depot
DIL/CCCo Depot to HSIL Depot (within Depot / across Depot)
HSIL Depot to Re-Distributor / Super Distributor
HSIL Depot to Modern Trade Customer
Depot to Customer (Institution/Special)
Depot to Depot
Toll Manufacturer plant to Merchant exporter
II. For UW Others (HSIL)
Manufacturing Plant to Depot (For Detergents)

Manufacturing Plant to Bulk Customer (For Zeolite and Aqualite) / Toll
Manufacturer (For Speckles, semi finished and Zeolite)
Depot to Toll Manufacturer (For Detergents)
III. For SKP Prof (HSIL)
Depot to Re-Distributor
Depot to Depot
IV. For Scrap (HSIL/DIL/CCCo)
Manufacturing Plant to Customer (Excisable and Non-Excisable)

DIL/CCCo Depot to HSIL Depot (within Depot)
Depot to Customer / Toll Manufacturer
V. For Samples all products (HSIL/DIL/CCCo)
Manufacturing Plant to Customer

DIL/CCCo Depot to HSIL Depot (within Depot)
Depot to Customer
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PROJECT DISHA
VI. Raw Material (RM) / Packing Material (PM) Sale (HSIL/DIL/CCCo)
Manufacturing Plant of one Company to Manufacturing Plant of other

Company (For RM/PM)
Manufacturing Plant of one Company to Manufacturing Plant of same
Company (For RM/PM)
Manufacturing Plant to Toll Manufacturer (For RM/PM)
Manufacturing Plant to Depot (For RM/PM)
Depot to Toll Manufacturer (For RM)
DIL/CCCo Depot to HSIL Depot (within Depot) (For PM)
High Sea Sales (For RM/PM)
Import Component Sale to Toll Manufacturer (For RM/PM)
VII. Other Processes (HSIL/DIL/CCCo)
Claims
o Sales Return Claim (For Sales)
o Non-Sales Return Claim
o Damaged Claim
Stock Return (For Stock Transfers)
Debit Note
Stock Replacement (For Sales)
B) Exports
I. For UW/UK (HSIL/CCCo)
Manufacturing Plant to Nepal Customer

Depot to Nepal Customer
Manufacturing Plant / Depot to Bangladesh Customer
Manufacturing Plant to Export Customer
Toll Manufacturer (with Henkel registration) to Export Customer
II. For UW Others (HSIL)
Manufacturing Plant to Export Customer (For Zeolite and Detergents)
Page 15 of 142
PROJECT DISHA
After consolidating the above Business Processes, the final Sales Business
Process Master List (BPML) is as mentioned below:
1. Manufacturing Plant to Depot (Cross Company also)
2. Manufacturing Plant to Domestic Customer / Toll Manufacturer
3. Toll Manufacturer (with Henkel Registration) to Depot
4. DIL/CCCo Depot to HSIL Depot (within Depot / across Depot)
5. HSIL Depot to Re-Distributor / Super Distributor / Modern Trade Customer
6. Depot to Domestic Customer / Toll Manufacturer
7. Depot to Depot
8. Manufacturing Plant / Depot to Customer for Samples
9. DIL/CCCo Depot to HSIL Depot (within Depot) for Samples
10. Mfg Plant of one Company to Mfg Plant of other Company
11. Mfg Plant of one Company to Mfg Plant of same Company
12. High Sea Sales
13. Import Component Sale to Toll Manufacturer
14. Toll Manufacturer to Merchant export
15. Sales Return Claim
16. Non-Sales Return Claim
17. Damaged Claim
18. Stock Return
19. Debit Note
20. Stock Replacement
21. Manufacturing Plant to Nepal Customer
22. Depot to Nepal Customer
23. Manufacturing Plant / Depot to Bangladesh Customer
24. Manufacturing Plant / Toll Manufacturer (with Henkel registration) to Export
Customer
Page 16 of 142
PROJECT DISHA
The following processes will be covered under different Modules of SAP:
The Rolling Sales Forecast (RSF) entry and subsequent Stock Requirement
Report (SRR) generation for Material (RM/PM) Planning for long lead items will be
covered under PP Module.
The Sales Plan entry based on RSF and subsequent Stock Requirement and
Dispatch Schedule (SR&DS) generation for Production Planning will be covered
under PP Module.
Sales Plan-Demand will be covered under PP Module.
The requirement from Toll Manufacturers for Production Planning will be covered
under PP Module.
The Code Conversion for Finished Goods at Manufacturing Plant and Depots will
be covered under MM Module.
The Stock Conversion for Finished Goods at Manufacturing Plant and Depots will
be covered under MM Module. The stock conversion is moving FG from Saleable
to Un-saleable, Saleable to Damaged, Un-saleable to Saleable, and Damaged to
Saleable.
Stock Transfer portion such as Purchase Order, Material Receipt and Invoice
Verification will be covered under MM Module. While the Delivery and Excise
Invoice/Stock Transfer Note will be under the purview of SD Module.
The entire Accounts Receivable (AR) will be covered under FI Module.
The Primary Freight will be covered under MM Module in the Stock Transport
Order (STO) option.
Page 17 of 142
PROJECT DISHA
The following explains each of the above-mentioned Sales Business Process in detail.
2.1
Sales Planning
Information of previous 3 months sales average and corresponding period of last year
sales data, material wise will be displayed as Z report for Sales Planning.
Henkel sales planning Depot plant wise will be furnished for Production Planning.
2.2
Manufacturing Plant to Depot (Cross Company also)
Finished Goods are manufactured at Manufacturing Plant and moved to Depot/CFA

located in various states through Stock Transfer Note. Even RM/PM, whenever
required, are moved from Manufacturing Plant to Depot/CFA through Stock Transfer
Note. If the Goods are moved from Manufacturing Plant of one Company to Depot of
other Company, the Cross Company Excise Invoice is generated.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
2.3
Product(s)
UW, UW Others (Detergents), RM/PM
UW, RM/PM
UW, UK, RM/PM
Manufacturing Plant to Domestic Customer / Toll Manufacturer
UW and UK products are manufactured at Manufacturing Plant and sold to Institution

and Special Customer. The approval is obtained from VPs and MD prior to negotiation
of such orders. The order is placed after discussion on pricing, mode of delivery and
payment terms. This sale is done against an Invoice and it is a first sale.
UW Others products are manufactured at Manufacturing Plant and sold to Bulk
Customer (Zeolite and Aqualite) and Toll Manufacturer (Speckles and Zeolite). This
sale is done against an Invoice and it is a first sale.
Scrap is sold to Direct Customer and RM/PM to Toll Manufacturer either against an
Invoice or Delivery Challan (no Excise) and it is a first sale.
Sr No
Entity
1
HSIL
2
3
2.4
DIL
CCCo
Product(s)
UW, UW Others (Zeolite, Aqualite, Speckles), Scrap,
RM/PM
UW, Scrap, RM/PM
UW, UK, Scrap, RM/PM
Toll Manufacturer (with Henkel registration) to Depot
Page 18 of 142
PROJECT DISHA
Finished Goods manufactured on Job Work basis at Toll Manufacturer are stored
under Henkel Registration in the Toll Manufacturers premises itself. These Finished
Goods are moved to Depot/CFA through Stock Transfer Note.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
2.5
Product(s)
UW
UW
UW, UK
DIL/CCCo Depot to HSIL Depot (within Depot / across Depot)
As mentioned earlier that the Marketing and Product Sales rights of DIL and CCCo
either directly or otherwise lie with HSIL, the DIL and CCCo products will be first sold
to HSIL Depot and subsequently from HSIL Depot it will be sold to ReDistributor/Super Distributor/Modern Trade Customer.
This sale from DIL/CCCo Depot to HSIL Depot will happen against an Invoice.
Whether it is first sale or second sale will depend on the following:
First Sale:
o For products received from DIL/CCCo Manufacturing Plant

o For products received from Toll Manufacturer of different State then of Depot
Second Sale:
o For products received from Toll Manufacturer of the same State as of Depot
Sr No
Entity
1
DIL
2
CCCo
Product(s)
UW, Scrap, PM
UW, UK, Scrap, PM
Page 19 of 142
PROJECT DISHA
2.6 HSIL Depot to Re-Distributor / Super Distributor / Modern Trade

Customer
UW, UK and SKP Prof Products after received at HSIL Depot will be sold to ReDistributor, Super Distributor and Modern Trade Customers. This sale will happen
against an Invoice. Whether it is first sale or second sale will depend on the following:
First Sale:
o For UW products received from HSIL own Manufacturing Plant

o For UW products received from Toll Manufacturer of different State then of
Depot
o For imported SKP Prof products
Second Sale:
o For UW/UK products received from DIL/CCCo Depot

o For UW products received from Toll Manufacturer of the same State as of
Depot
Sr No
Entity
1
HSIL
Product(s)
UW, UK, SKP Prof
Page 20 of 142
PROJECT DISHA
2.7
Depot to Domestic Customer / Toll Manufacturer
UW and UK products received at Depot are sold to Institution and Special Customer.
This sale is done against an Invoice. Whether it is first sale or second sale will depend
on the following:
First Sale:
o For UW/UK products received from Manufacturing Plant

o For UW/UK products received from Toll Manufacturer of different State then of
Depot
Second Sale:
o For UW/UK products received from DIL/CCCo Depot and sold from HSIL Depot
o For UW/UK products received from Toll Manufacturer of the same State as of
Depot
Scrap is sold to Domestic Customer against an Invoice and it is either a first sale or
second sale as the case may be.
RM and UW Others (Detergents) received at Depot are sold to Toll Manufacturer. This
sale is done against an Invoice and it is a first sale.
Samples for all products are sent through Delivery Challan to Domestic Customer.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
Product(s)
UW, UW Others (Detergents), UK, RM, Scrap
UW, RM, Scrap
UW, UK, RM, Scrap
Page 21 of 142
PROJECT DISHA
2.8
Depot to Depot
UW, UK and SKP Prof Products received in one Depot can be moved to other Depot
against Stock Transfer Note.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
2.9
Product(s)
UW, UK, SKP
UW
UW, UK
Manufacturing Plant / Depot to Customer for Samples
Samples for all products are sent from Manufacturing Plant or Depot through Delivery
Challan to Direct Customer. If the samples are sent from Manufacturing Plant, the
excise duty will be paid to Central Excise Department.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
Product(s)
UW, UW Others (Zeolite, Aqualite, Speckles)
UW
UW, UK
Page 22 of 142
PROJECT DISHA
2.10 DIL/CCCo Depot to HSIL Depot (within Depot) for Samples

As mentioned earlier that the Marketing and Product Sales rights of DIL and CCCo
either directly or otherwise lie with HSIL, the DIL and CCCo products will be first sold
to HSIL Depot and subsequently from HSIL Depot it will be given as Samples to
Customer.
This sale from DIL/CCCo Depot to HSIL Depot will happen against an Invoice.
Whether it is first sale or second sale will depend on the following:
First Sale:
o For products received from DIL/CCCo Manufacturing Plant

o For products received from Toll Manufacturer of different State then of Depot
Second Sale:
o For products received from Toll Manufacturer of the same State as of Depot
Sr No
Entity
1
DIL
2
CCCo
Product(s)
UW
UW, UK
2.11 Mfg Plant of one Company to Mfg Plant of other Company

The RM/PM from Manufacturing Plant of one Company is sold to Manufacturing Plant
of other Company. This sale is done against an Invoice and it is a first sale.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
Product(s)
RM/PM
RM/PM
RM/PM
Page 23 of 142
PROJECT DISHA
2.12 Mfg Plant of one Company to Mfg Plant of same Company

The RM/PM from Manufacturing Plant of one Company is moved to Manufacturing
Plant of same Company. This movement is done against Stock Transfer Note.
Sr No
Entity
1
CCCo
Product(s)
RM/PM
2.13 High Sea Sales

In this process, goods are imported and directly supplied to either Converter or Toll
Manufacturer.
The High Sea Sales process is as follows:
Henkel places PO to overseas Vendor and receives the goods.
On arrival of goods, Invoice, Packing List and Bill of Lading/Airway Bill is

submitted to Carrying and Forwarding Agent to process Bill of Entry.
Henkel and the Party (Converter or Toll Manufacturer) finalize the High
Sea Sales Agreement after adding 2% on the CIF price. The Bill of entry is filed in
the name of Party.
The Party remits the duty and subsequently the goods are forwarded to
Partys manufacturing plant.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
Product(s)
RM/PM
RM/PM
RM/PM
Page 24 of 142
PROJECT DISHA
2.14 Import Component Sale to Toll Manufacturer

The process of Import Component Sales to Toll Manufacturer is as follows:
Henkel receives the imported goods and pay the Customs Duty.
Then the goods are transferred to Henkel Excise registered Depot/CFA.
The CENVAT (equivalent to CVD) is claimed at the Depot/CFA.
The goods are then sold to Toll Manufacturer against an Excise Invoice.
Sr No
Entity
1
HSIL
2
DIL
3
CCCo
Product(s)
RM/PM
RM/PM
RM/PM
2.15 Toll Manufacturing to Merchant export

HSIL, CCCo or DIL Toll Manufacturer dispatch products from their factory, while doing so,
they create the delivery document in favour of the merchant exporter, and commercial sale
invoice is being raised favouring the company.
Only invoicing is being generated from the specific depot.
2.16 Sales Return Claim

The Sales Return Claim is generated whenever the products are returned from any
Customer, Institution, Re-Distributor, Super Distributor or Toll Manufacturer. This claim
could be with reference to Invoice or without any reference. The pricing would be the
same as of Invoice. This claim is approved by VP(s) and processed at Zones.
2.17 Non-Sales Return Claim

The Non-Sales Return Claim is generated for 40 odd activities such as Bank Charges,
RD Salesman Subsidy, Van Incentive, etc. The fixed amount is credited to the ReDistributor or Super Distributor. This claim is approved by ASM and processed at
Zones.
Henkel maintains budget for Non-Sales Return Claim for some activities such as
Window Display, etc. This budget for different activities is declared in the Journey
Cycle (JC) calendar and it is specific to Zone, Brand, Activity and Period.
Page 25 of 142
PROJECT DISHA
At the time of Credit Note generation for Non-Sales Return Claim, the system should
check the allotted budget and accordingly allow or disallow Credit Note generation. As
mentioned earlier, this can be configured in FM Module and Henkel needs to check
whether the same is being implemented.
2.18 Damaged Claim

The Damaged Claim is generated for the damaged products lying at Re-Distributor or
Super Distributor. The fixed amount is credited to the Re-Distributor or Super
Distributor. This claim is approved by ASM in concurrence with TSS/TSI and
processed at Zones.
Note: Henkel generates Credit Notes for Sales Return Claim, Non-Sales Return Claim
and Damaged Claim. Multiple Credit Notes can be generated against each Claim after
the proof is available from Re-Distributor/Customer. While clearing an Accounting
document generated for an Invoice, the pending Credit Notes should be adjusted
against an Invoice Accounting document.
There should be a provision to print all the Credit Notes at Zonal Offices.
2.19 Stock Return

The Stock Return is generated whenever the products are returned from any Depot.
2.20 Debit Note

The Debit Note is generated for Re-Distributor or Super Distributor against charges for
bouncing of Cheques. There should be a provision to enter the reason for Cheque
bouncing. There should be a provision to print all the Debit Notes at Zonal Offices.
2.21 Stock Replacement

The replacement takes place whenever the Customer receives products in shortage.
The products are delivered free of charge against shortage to the Customer.
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PROJECT DISHA
2.22 Manufacturing Plant to Nepal Customer

UW and UK products are manufactured at Manufacturing Plant and exported to Nepal
Customer against an Export Invoice. The Excise Duty will be paid to Central Excise
Department during Invoicing.
The export process is as described below:
Nepal Customer places the order.
Order is circulated to Logistics.
Invoice is raised with Excise Duty and the products are dispatched.
Customer receives the products and Custom Authority of Nepal realizes

Custom Duty (set off against Excise Duty paid in India) from the Customer.
Henkel receives the payment from Customer in Indian currency by way of

DD.
Credit Note concepts are applicable as that of regular Customer in India.
Sr No
Entity
1
HSIL
2
CCCo
Product(s)
UW
UW, UK
Page 27 of 142
PROJECT DISHA
2.23 Depot to Nepal Customer

UW and UK products are manufactured at Manufacturing Plant and moved to Depot
through Stock Transfer Note. Whenever the products are received at Depot for Nepal
Customer, the CENVAT credit is availed for the same. Subsequently the products are
exported to Nepal Customer against an Export Invoice. The Excise Duty will be paid to
Central Excise Department during Invoicing.
Nepal Customer places the order.
Order is circulated to Logistics.
Products are moved from Manufacturing Plant / Toll Manufacturer to

Depot through Stock Transfer Note.
The CENVAT credit is availed at Depot for the products received for Nepal
Customer.
Invoice is raised with Excise Duty and the products are dispatched from
Depot.
Customer receives the products and Custom Authority of Nepal realizes

Custom Duty (set off against Excise Duty paid in India) from the Customer.
Henkel receives the payment from Customer in Indian currency by way of

DD.
Credit Note concepts are applicable as that of regular Customer in India.
Sr No
Entity
1
HSIL
2
CCCo
Product(s)
UW
UW, UK
Page 28 of 142
PROJECT DISHA
2.24 Manufacturing Plant / Depot to Bangladesh Customer

UW and UK products are manufactured at Manufacturing Plant and moved to Depot
against Stock Transfer Note. Whenever the products are received at Depot for
Bangladesh Customer, the CENVAT credit is availed for the same. These products
are exported to Direct Customer against an Export Invoice directly from Manufacturing
Plant or Depot.
ARE1 (Application for Removal without paying Excise Duty) is submitted to Excise
Department for not paying the Excise Duty whenever the products are exported from
Manufacturing Plant.
Bangladesh Customer places the order.
The Selling Price is determined and sent to the Customer. Upon mutual
acceptance, the Proforma Invoice is generated and sent to the Customer for
opening Letter of Credit (L/C) with their banker.
Finished Goods are manufactured and the status of readiness is reported

to the Customer. Bangladesh Government nominated Agency verifies the
consignment ready for dispatch.
The Agency also does the valuation of Finished Goods. This is an internal
procedure of that country to assess the correctness of valuation in order to prevent
the under invoicing.
On receipt of confirmation from our banker on correctness of L/C, Finished

Goods are dispatched to the Customer against an Invoice based on the accepted
terms as mentioned in the L/C.
Sr No
Entity
1
HSIL
3
CCCo
Product(s)
UW
UW, UK
Page 29 of 142
PROJECT DISHA
2.25 Manufacturing Plant / Loan License Manufacture (with Henkel

registration) to Export Customer
UW, UK and UW Others (Zeolite, Detergents) products are manufactured at
Manufacturing Plant / Loan License Manufacture (with Henkel registration) and exported
to Direct Customer against an Export Invoice.
ARE1 (Application for Removal without paying Excise Duty) is submitted to Excise
Department for not paying the Excise Duty.
Old/New Customer sends the Enquiry.
Henkel sends the Quotation to Customer and negotiation happens.
The order is finalized and Proforma Invoice is sent to Customer for

discussion on Payment Terms. The Payment Terms could be L/C Sight, Open
Delivery or D/P (Documents B/L against Payment through Bank).
Subsequently the confirmation of order happens either through L/C or

Email. On confirmation, the Dispatch Advice is sent to Manufacturing Plant for
production.
The FG is moved from Plant to CFS (Container Freight Station). The CFS
is under control of Customs.
Henkel prepares and sends Export Documents such as Proforma Invoice,

Packing List to CHA (Customs House Agent registered with Customs to handle
exports) for processing.
CHA prepares Shipping Bill and Bill of Lading after shipment and sends it
to Henkel.
Finally the Commercial Invoice is sent to the Customer.

Sr No
Entity
1
HSIL
2
CCCo
Product(s)
UW, UW Others (Zeolite, Detergents)
UW, UK
Page 30 of 142
PROJECT DISHA
2.26 Schemes
The schemes at Henkel have been categorized as Primary Schemes and Secondary
Schemes.
Primary Schemes are given on the face of Invoice itself.
Secondary Schemes depend on the actual market activity carried out by

Re-Distributor and Super Distributor. The reimbursement on this score is done
through Credit Notes and Free Issues.
A) Primary Schemes
Almost all the Primary Schemes falls under following:
I.
Trade Discount Rupee Off
This discount is given in Rupees per unit.

II.
Trade Discount Percentage Discount
This discount is given in percentage on the Basic Price.

III.
Consumer Offer Free same Product or Free other Product
In this type of promotions, free unit of the same product or free unit of other product is
given on purchase of set of units.
IV.
Consumer Promotions
These are schemes those would directly benefit the consumer. The consumer pays
less than printed MRP on the individual pack or gets extra product for the same MRP.
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PROJECT DISHA
B) Secondary Schemes
The secondary schemes are broadly classified as follows:
I.
Trade Incentive
This is based on the secondary sales submitted by Re-Distributors as per the activity
announced by company on time to time basis through JC Guide.
II.
Quantity Purchased Scheme Additional Schemes declared from Zonal

Office
This scheme is dependent on the off-take of the Retail Outlet and operates for a
specific period of time. The differential between Secondary entitlement claim and the
Primary scheme already given would be passed through either a Credit Note or
settled by way of further issue of free product under Deliver Challan. The budget for
the activity will be funded from Local Promotion that is derived based on selling
performances.
III.
Window Displays
Retail Shop Windows are taken on hire for products display. There is an
agreement/contract for a period of display.
IV.
Coupon/Scratch & Win
These are incentives for Retailers and Consumers on purchase of specified products
and volumes. This entitles Retailers and Consumers to participate in Lotteries and
other schemes announced and win prizes instantaneously.
Page 32 of 142
PROJECT DISHA
2.27 Freight
The freight at Henkel is classified into Primary Freight and Secondary Freight.
A) Primary Freight: The primary freight is used whenever there is stock transfer
either from Factory, Toll Manufacturer or Depot to another Depot.
The primary freight (Rs/MT) will be based on the following:
Departure destination to depot destination

Truck type
o Full Truck Load FTL (9 MT)
o Container (17 MT)
o Part Load
B) Secondary Freight: The secondary freight is used whenever there is sale either
from Factory or Depot to Customer.
The secondary freight (Rs/MT) will be based on truck type with the following into
consideration:
Local Cart
Part Load upcountry (depending on Depot)
o Directly Rs/MT
o Departure destination to Customer destination (Rs per MT/Bag/Case)
o Either side of Depot (could be town specific)
Parcel Service
Note: If the quantity is in KL, then the conversion factor will be used to convert the
same into MT to arrive at freight cost.
2.28 Sales Incentive

At Henkel, there are sales incentive schemes for TSI/TSS/SO, ASM and RSM. These
incentives are period specific and calculated against monthly targets/KP. These
incentives are validated for primary sales/secondary sales and brand-wise sales.
Page 33 of 142
PROJECT DISHA
3 SD: TO-BE Organization, Masters and Functions

3.1 To-Be Finished Goods and Trading goods Process Flow Diagram
Henkel SPIC India Ltd.
Karaikal
Mfg Plant
Coimbatore
Mfg Plant
Toll
Manufacturers
Ambattur
Mfg Plant
Tiljala Mfg
Plant
Special Customer
Export Customer
HSIL Depot
SKP Germany
Henkel Marketing India
Limited. (HMIL ) Depot
Salon (For SKP

Prof only)
Re-Distributor
Super
distributor
Modern Trade
Retailer
Consumer
Page 34 of 142
PROJECT DISHA
1.1
Sales Enterprise Structure
The Sales Enterprise Structure in SAP consists of the following:

A) Company Code
The company code is the smallest organizational unit of Financial Accounting for
which a complete self-contained set of accounts can be drawn up for purposes of
external reporting.
The process of external reporting involves recording all relevant transactions and
generating all supporting documents required for financial statements such as balance
sheets and profit and loss statements.
At Henkel: There would be 2 company codes for Henkel India.
4812 for HSIL and 4814 for HMIL.
B) Credit Control Area
Credit control area is an organizational unit that represents an area responsible for
granting and monitoring credit of customers. It specifies and checks a credit limit for
customers.
This organizational unit is either a single company code or, if credit control is
performed across several company codes, multiple company codes. Credit
information can be made available per customer within a credit control area.
A credit control area can include one or more company codes. It is not possible to
assign a company code to more than one credit control area. Within a credit control
area, the credit limits for customers must be specified in the same currency.
At Henkel: There will be one credit control area for both 2-company codes. The same
will be a part of FI module.
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PROJECT DISHA
C) Valuation Level
The valuation level is defined by specifying the level at which material stocks are
valued. The material stocks can be valuated at Plant level or Company code level.
The recommendation is setting material valuation at plant level.
Once set, it is not possible to switch the valuation level from plant to company code, or
vice versa.
The valuation level affects the following:
Maintenance of Material Master Records: Depending on the valuation level

chosen, accounting data (in particular the valuation price) is maintained.
G/L accounts in which material stocks are managed
G/L accounts to which transactions are posted in Materials Management
At Henkel: The valuation level for Henkel will be at Plant level.

D) Plant
A plant is an organizational unit within Logistics, serving to subdivide an enterprise
according to production, procurement, maintenance, and materials planning . A plant
is a place where either material is produced, or goods and services are provided.
The plant is an operating area or branch within a company. The plant is embedded in
the organizational structure as follows:
The plant is assigned to a single company code. A company code can have
several plants.
Several storage locations in which material stocks are managed can belong to a
plant.
A plant can be assigned to several combinations of sales organization and
distribution channel.
A plant can have several shipping points. A shipping point can be assigned to
several plants.
A plant has its own material master data.
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PROJECT DISHA
The plant plays an important role in the following areas:
Material valuation: When the valuation level is plant, the material prices are
defined for each plant. Each plant can have its own account determination.
Inventory Management: The material stocks are managed within a plant.
MRP: Material requirements are planned for each plant. Each plant has its own
MRP data. Analysis for materials planning can be made across plants.
Production
Costing: In costing, valuation prices are defined only within a plant.
At Henkel: In Henkel, the following will be defined as plants. This will be a part of MM
Module.
Factory/Manufacturing Plant
o Karaikal Plant (plant code: 6I11)
o Coimbatore Plant (plant code: 6I14)
o Ambattur Plant (plant code: 6 I12)
o Tiljala Plant (plant code: 6I13)
Depots/CFAs
o All 34 depots/CFAs will be defined as plants in SAP. There would be total
68 depots/CFAs defined as plants under HSIL and HMIL 2 company codes
respectively.
o HSIL will sell all the products to HMIL (Henkel Marketing India Ltd) plant
and HMIL plant will have the license to sell HSIL products to Customers.
o Special customer like Institutional customers, Govt / Semi Govt Parties
where tax liability is not there, customers will be served by HSIL directly
from Depot or from factory.
o For CSD customer HSIL will sell all the listed products from their factory or
from HSIL depots.
Page 37 of 142
PROJECT DISHA
E) Storage Location
A storage location is an organizational unit allowing differentiation between the various
stocks of a material in a plant. It is the place where stock is physically kept.
A storage location has the following attributes:
There may be one or more storage locations within a plant.

It is possible to store material data specific to a storage location.
Stocks are managed only on a quantity basis and not on a value basis at storage
location level.
Physical inventory is carried out at storage location level.
Storage locations are always created for a plant.
At Henkel: Following Storage location are being defined in factories for performing
sales and distribution activity
Bonded storage FG
Bonded stores Zeolite
In HSIL Depot plants following storage locations will be used for performing sales and
distribution activity
Saleable 1st sale
Saleable 2nd Sale
Damaged Goods 1st sale
Damaged Goods 2nd sale
Shortage
SKP Saleable (only in SKP depots)
SKP Damaged (only in SKP depots)
Promotional materials
In HMIL Depot, normally all the products will be stored in the 2nd sales storage
location. Only when the intercompany, interstates sales happen, then those products
would be received at 1st sales storage location. (Detail see MM storage location
determination.)
During the delivery note creation, system will automatically identify whether the goods
available is for first sale or second sale based on the auto batch determination
according to first expired first out batch search strategy. The storage location definition
and configuration will be a part of MM Module.
F) Sales Organization
A Sales Organization is an organizational unit within Logistics that structures the
company according to its sales requirements. A sales organization is responsible for
selling materials and services. A sales organization has the following attributes:
Page 38 of 142
PROJECT DISHA
Legally, a sales organization is included in exactly one company code.

One or more plants can be assigned to one sales organization.
A sales organization can have its own customer and material master data as well
as its own conditions and pricing.
Sales employees can be assigned to a sales organization.
All items in a sales & distribution document (sales order, delivery or a billing
document) belong to a sales organization.
A sales organization is the highest summation level for sales statistics with its own
statistics currency.
The sales organization is used as a selection criterion for the lists of sales
documents, delivery and billing due list and standard reports.
A sales organization cannot share any master data with other sales organizations.
The master data must be created separately. The data for a distribution channel or
a division can however be created for several distribution channels or divisions.
At Henkel: In Henkel, there will be 3 Sales Organization as follows:

HSIL
HMIL (SKP)
HMIL
Henkel SPIC India Limited (8SIC)

Henkel Marketing India Limited SKP (8SIB)
Henkel Marketing India Limited (8SID)
G) Distribution Channel
A distribution channel is the channel through which saleable materials or services
reach customers. It includes wholesale, retail, and direct sales. A distribution channel
has the following attributes:
Can allocate distribution channel to one or more sales organizations.

Can define own master data for customers or materials as well as conditions and
pricing within a distribution channel.
The distribution channel can be used as a selection criterion in lists and standard
reports.
Can define common distribution channels for master data such as customers,
materials and conditions.
At Henkel: In Henkel, there will be 3 Distribution Channel, namely D1,K1 & D8.
Distribution Channel D1 will be used for sales of branded UW and UK products.
Distribution Channel K1 will be used for sales of SKP products professional.
Distribution Channel D8 Will be used for sale of non-branded products.
Material and Customer master should have clear demarcation of distribution channel.
Page 39 of 142
PROJECT DISHA
H) Division
A division is an organizational unit based on responsibility for sales or profits from
saleable materials or services. It is used basically to group products at a higher level
such as UW, UK, etc. A division has the following attributes:
Allocate a division to one or more sales organizations.

Allocate a division to one or more distribution channels.
A material is always assigned to one division only.
Can define own master data within a division for customers as well as conditions
and pricing.
Can define common divisions for master data such as customers and conditions.
The division is used as a selection criterion for lists and standard reports.
At Henkel: In Henkel, the divisions such as UW, UK, etc have already been defined in
SAP. All the material masters will be subsequently assigned to these divisions.
In order to simplify the master data maintenance and order entry, one operating
division 00 would be used in sales area for UW and UK branded sales products
except SKP Products.
For SKP product 05 will be used as the division.
Page 40 of 142
PROJECT DISHA
I) Sales Area
A sales area is a specific combination of sales organization, distribution channel and
division. A sales area can be used as a selection criterion for lists and standard
reports.
Company
Compa
ny
Code
Description
HSIL
4812
HSIL
4812
HMIL (non-SKP)
4814
HMIL (non-SKP)
4814
HMIL (SKP)
4814
UW/UK
Branded
UW/UK nonbranded
UW/UK
Branded
UW/UK nonbranded
Salon
professional
Sales
organizatio
n
8SIC
Distribution
Channel
Division
D1
00
8SIC
D8
00
8SID
D1
00
8SID
D8
00
8SIB
K1
05
J) Shipping Point
The shipping point is an organizational unit in Logistics that carries out shipping
processing. The shipping point is the part of the company responsible for the type of
shipping, the necessary shipping materials and the means of transport. The shipping
point has the following attributes:
A shipping point can be allocated to several plants.

A delivery is always initiated from exactly one shipping point.
The shipping point is used as a selection criterion for lists of deliveries, the work
list deliveries, picking and goods issue.
At Henkel: In Henkel, each manufacturing plant will have separate shipping points.
In each Depot plant, each companys plant would have its own shipping point.
Based on Hensap, the shipping point prefix is NI. The last 2 digit of shipping point
would follow the same last 2 digit of plant.
Eg: HSIL Chennai depot is 6IAB as plant code, the shipping point would be NIAB.
K) General Hierarchy
In Henkel, there would be 2 general hierarchies created for sales reporting purpose :
1) VP (Sales) Zonal Manager (ZM) Regional Sales Manager (RSM) Area
Sales Manager (ASM) Territory Sales Supervisor (TSS)/Territory Sales In-charge
(TSI)/Sales Officer (SO)
2) Head SKP Region Head ASM Sales Officer
Page 41 of 142
PROJECT DISHA
L) Sales Enterprise Diagram
Sales Area (SD)
Sales
Organization
HSIL
HMIL-SKP
HMIL
Distribution
Channel
Sales
Sales
Sales
Division
UW
UW
UW
Sales Area
Plant and Storage Location (MM)
Plant
Storage
Location
HSIL Mfg
FG
HMIL depot
FG
..
FG
Link between SD, MM and Accounting
Figure 1.4: Sales Enterprise Diagram
Page 42 of 142
PROJECT DISHA
1.2
General Settings
The General settings in SAP consist of the following:

A) Country
The country specific checks such as date format, decimal format, bank data, postal
data and control data needs to be maintained for a country. All the country codes are
already defined in SAP.
At Henkel: Enter the required date format, the decimal format, bank data, postal data
and control data in the country for India.
B) Region
The region is a further geographical classification within a country. The region is used
for: as a part of address, tax reporting in FI and pricing in SD (only for tax). The usage
of region can vary from country to country.
At Henkel: In Henkel, the region will be used to define the states in India.
C) County
County would be used to define sales territory under India country. At Henkel Sales
Territory, which is the geographical area where group, customers are located. In major
cities & districts, will have more than one territory and in upcountry one territory will
have more than one district.
D ) City Code
City Code would be used to define sales district under India country.
SAP has standard field of sales district but its client dependent, which is shared in the
whole region. As India has quite a lot sales districts, its recommended to use city
code to represent sales district which is country specific.
E) Unit of Measure (UOM)
This is the unit in which material is purchased, stocked, sold and moved. SAP has
standard unit of measures already defined.
At Henkel: The UOM such as Con (Consumable), Piece, Carton, Bag, MT and
Quintal will be defined in SAP for Henkel.
If want to get the report of inventory in KG, then the conversion of KG and CON
should be maintained in the system in the material master data.
Page 43 of 142
PROJECT DISHA
1.3
Classifications for Sales Masters
The Sales Masters in SAP consists of the following:

A) Customer Master
Customer is a business partner where company has a business relationship.
Customer master contain all data necessary for processing business transactions.
The system proposes the master data while processing business transactions.
The partner functions of customer are Sold-To party, Ship-To party, Bill-To party and
Payer. Depending on the requirement, a Sold-To party can have multiple Ship-To
parties, Bill-To parties or Payers. The customer master record has the following
structure:
General Data
General data does not depend on the company code or the SD organization. It
applies to one business partner for all company codes and in all sales areas. It
includes customer name, address, telephone number, etc.
Company Code Data

Company code data only applies to one company code. This data is only relevant
to Financial Accounting and includes account management data and insurance
data. Reconciliation account will be assigned based on customer group.
Sales and Distribution Data

The data for one customer can differ for each sales area. The sales area is a
combination of sales organization, distribution channel and division. This data is
only relevant to Sales and Distribution, and includes pricing data, delivery priority,
shipping conditions, etc.
The customer code can be system generated or manually entered.

At Henkel: In Henkel, the customer code will be IDH number. The number range (and
whether internal or external number assignment) for Customer code has already been
defined in the system. The sales area data will be entered locally in India for created
IDH numbers. The credit limit for the Customer will also be entered locally.
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PROJECT DISHA
Following is some explanation of customer master data
1)
Customer Groups
There are five fields in the customer master for classifying the customer. These fields
are Customer group 1, Customer group 2, Customer group 3, Customer group 4, and
Customer group 5.
At Henkel: In Henkel, Customer group 1, Customer group 2, and Customer group 3
will be used.
Customer group 1
Code
NI0
Customer Group 1
FRAGMENTED TRADE
NI1
NI2
NI3
NI4
NI5
MODERN TRADE
CHEK FRANCHISE
DOMESTIC CUSTOMER
EXPORT CUSTOMER
Hair Colours
Customer group 2
Code
NI0
NI1
NI2
NI3
NI4
NI5
NI6
NI7
NI8
NI9
NIA
NIB
NIC
NID
NIE
NIF
NIG
NIH
NII
NIJ
NIK
NIL
NIM
Customer Group 2
Re-Distributor
Super Distributor
Stand-alone Super Markets
Super Market Chains
Hypermarket
Cash & Carry
Co-operative Stores
Groceries
Convenient Stores
Discount Stores
Medical Stores
Bulk
Institution
Canteen Stores Department
Government / Semi-Government
Parties
Special Customer
Wholesaler (HSIL is wholesaler for
DIL/CCCo)
Scrap Customer
Salons
Salon Chains -- SKP
Key Accounts --- SKP
Group Company
Kendriya Bhandar
Page 45 of 142
PROJECT DISHA
NIN
Border Sec Force
Customer group 1 and Customer group 2 would be used to define Retail and
Super distributors margin, trade discount, Freight subsidy and tax code.
Customer group 3
code
NI0
NI1
NI2
Customer Group 3
Sales tax registered
Sales tax registration applied
Not registered
Customer group 3 would be used to find out whether TOT should be reimbursed
against an additional discount to the Customer (in states where MPT is applicable).
Apart from the above field customer group available in sales area data while creating
customer master will be used for document layout printing.
2 ) Sales Office
Sales office code Office description
NIAN
NIAS
NIAE
North Zone
South Zone
East Zone
NIAW
West Zone
At Henkel: The zonal office would be defined as sales office.

3) Sales Employee
The sales employee is assigned to the customer.
At Henkel: The TSI/TSS/SO will be defined as sales employees in SAP. Each
customer will be assigned sales employee as a partner function.
In the case of customer having more than one TSS / TSI, the relevant TSS/TSI would
be assigned to the customers. During the time of order creation, order processor need
to select TSS/TSI manually
4) Terms of Payment
The terms of payment are defined for the customers. Aspects of accounting such as
due date for net payment in the invoice is defined and managed in FI module. The
short texts for the terms of payment can be stored for SD.
At Henkel: This will be a part of FI Module.
Following shall be the Payment terms in Henkel
Page 46 of 142
PROJECT DISHA
Payment term
code
ZH0A
ZH0B
ZH0C
ZH0D
ZH0E
ZH0F
ZH0G
ZH0H
ZH0I
ZH0J
ZH0K
ZH0L
ZH0M
ZH0N
ZH0O
ZH0P
ZH0Q
ZH0R
ZH0S
ZH0T
Payment Description
India - Cheque Immediate payment
India - Demand Draft / Pay order in Advance
India - Invoice against Credit Memo
India - Within 1 days from Invoice Date
India - L/C at sight
India - L/C 7 days
India - L/C 10 days
India - L/C 15 days
India - L/C 30 days
India - Against Bill Discounting.
Some remarks of payment term:
Based on payment terms 1 & 2, the system will automatically pick up 0.5% special
discount during sales order creation for RD and SD customers. The condition type
is ZISD.
Demart chain customer should be given cash discount of 0.75% as the payment
terms has been defined to them as Against Delivery.
There would be different discount percentage as per the customer type 2, system
would be in a position to update the same while doing billing to these customers.
Chek Franchise customers will not be given a cash discount of 0.5% when the
payment terms are selected as Demand Draft or Credit Note.
To address the above New condition table to be created with combinations of
customer group 1 & group 2, payment terms. These condition tables are to be
linked with condition type. System will automatically pick up the discount based on
the terms of payment.
Maintain an access sequence of customer group 1/customer group 2/ payment
term which has been assigned to condition type of ZISD
For SKP product Sales, 0.5% Discount on account of Demand Draft payment
or Credit note settlement would not be considered.
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PROJECT DISHA
To address this - Condition records for 0.5% discount on account of DD or Credit note
settlement will not be maintained in the condition table for SKP customers
5) Incoterms
INternational COmmercial TERMS Codification of international rules for the
interpretation of the most commonly used terms in international trade.
The Incoterms are specified for customers. It defines the terms of sale and the
passing of risks for sales. The Incoterms can be such as Ex Works (EXW), Free on
Board (FOB), etc.
In Henkel, normal customer would use normal Incoterm. For those intercompany
customers, the truck type would be defined in Incoterms in order to capture the
primary freight in the intra company stock transport order.
The following truck types are defined in incoterms.
ZX1
ZX2
ZX3
From plant to plant - 9MT

From plant to plant - 17MT
From plant to plant PartLoad
B) Material Master
Products and services are combined in SAP under the term material. All information
necessary for the management of a material and its stocks, as well as its use, is
maintained in the material master. Material master contain all data necessary for
processing business transactions. The system proposes the master data while
processing business transactions. The material master record has the following
structure:
General Data
General data in a material master record is identical for every sales organization,
plant and storage location. General data contains the material number, description,
units of measure, value, weight, volume, divisions, etc.
Sales and Distribution Data

Sales and distribution data in a material master record is defined for a specific
sales organization and distribution channel. The delivering plant, the assignment to
the sales group, grouping terms for price agreements, sales texts, etc are included
in sales and distribution data. The fact that a material is linked to a distribution
channel allows the material to be sold with different conditions through the various
distribution channels. Sales and distribution data is divided into data that depends
on the sales organization and data that depends on the plant:
o Sales organization/distribution channel data
Page 48 of 142
PROJECT DISHA
This data includes the delivering plant, the sales unit, the MOQ, minimum
delivery quantity, etc.
o Plant data
This data applies to a plant and all its storage locations. It includes data
such as MRP data, safety stock quantity, the ROL, shipping processing
time, etc.
The material code can be system generated or manually entered.
At Henkel: In Henkel, the material code will be IDH number. The number range (and
whether internal or external number assignment) for Material code has already been
defined in the system. The sales and distribution data will be entered locally in India
for created IDH numbers. The profit center and division will be maintained in material
master.
For non SKP product, each IDH no. would be applied per different SKU per different
MRP price.
1) Stock Keeping Unit ( SKU )
As in Henkel India, the IDH material is based on the MRP price, so the SKU
information has been maintained in the material master data classification view. In the
future, if there is new SKU come, users could add the SKU information by themselves.
Material Class : 001
Class name: Z47100000000000000
Characteristic name : ZZ0484_SKU ( Henkel India SKU )
For SKP product, one IDH no. would be applied for one SKU even different MRP
price, as the IDH is already there for one SKU in Germany. (detail to see the batch
determination )
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2) Product Hierarchy
The product hierarchies are defined for statistical analysis or pricing. The product
hierarchy groups materials by combining different characteristics. Each characteristic
is represented by a specific product hierarchy level.
At Henkel: In Henkel, there are 5 levels in product hierarchy. The existing product
hierarchies in SAP will be used at Henkel. The level wise characteristics are Division,
SBU, Category, Brand and Product.
3) Material Groups
There are five fields in the material master for classifying the material. These fields are
Material group 1, Material group 2, Material group 3, Material group 4, and Material
group 5.
At Henkel: In Henkel, Material group 1 and 2 will be used.
Material group 1 will be used to classify product categories such as Toilet Soap,
etc. This grouping will be used to print Sales Tax Register in the required format.
Material group2 will be used to classify product into two categories whether MPT is
applicable on second sale and subsequent sale.
Material group 1
Code
NI1
NI2
NI3
NI4
NI5
NI6
NI7
NI8
NI9
NIA
NIB
NIC
NID
NIE
NIF
NIG
NIH
NII
NIJ
NIK
NIL
Description
AFTER SHAVE
DEODORNATS
DETERGENT BAR
DETERGENT LIQUID
DETERGENT POWDER
FLOOR CLEANER
HAIR OIL
SCOURING BAR
SHAVING CREAM
TALCUM POWDER
TOILET SOAP
TOOTH PASTE
HAIR COLOUR
HAIR CONDITIONER
SHAMPOO
ZEOLITE
SPECKLES
AXION
AQUALITE
SCRAP
FORM
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PROJECT DISHA
NIM
NIN
NIO
NIP
NIQ
NIR
TREATMENT
SETTING
HAIR SPRAY
GEL/CREAM/WAX
OTHERS
TOILET CLEANER
Material group2
Code Description
NI1 MPT applicable on second and subsequent sale
NI2 MPT not applicable on second and subsequent sale
4) Material Pricing group

The material pricing group would be maintained as 01 (normal) for all the material in
order to capture the second freight calculation automatically based on the total weight
per each delivery.
C) General Master data
1) Sales Tax Code
Sales tax code represents the specifications used for calculating and displaying tax. It
will have sales tax rates for each combination of LST and any other subsequent tax as
applicable or CST. Separate sales tax code should be maintained. The sales tax code
is defined for each country in which one of company codes is located.
At Henkel: This will be a part of FI/SD Module. Different sales tax codes will be
defined in Henkel to cater to different requirement.
Tax Relevancy of Master Records
The tax relevance for customers and materials can be defined to determine the tax
code in pricing. There are separate tax classifications for customers and tax
classifications for materials. The respective tax classification is assigned in the
customer and material master.
At Henkel: Depending on the sales tax codes, the customer and material tax
classification will be defined. For example, full tax, tax exempt classification for
material; and tax with Form C, tax without Form, tax exempt classification and
concession tax, for customer.
Following is the sales tax code has been defined in Finance.
A0
A1
Output Excise 0% Sales Tax 0%

Output Excise 0% Local ST 4% SC 10%
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PROJECT DISHA
A2
A3
A4
A5
A6
A7
A8
A9
B1
B2
B3
B4
B5
B6
B7
B8
B9
C0
C1
C2
C3
D1
D2
D3
D4
D5
D6
E1
E2
E3
E4
E5
E6
E7
E8
F1
F2
L1
L2
L3
Output Excise 0% Local ST 8%

Output Excise 0% CST 0%
Output Excise 0% CST 3% Against Form 17
Output Excise 0% CST 4% Against Form C
Output Excise 0% CSD Tax WB 7%
Output Excise 0% CSD Tax MH 1%
Output Excise 16% ST 0%
Output Excise 16% LST 20% SC 5%
Output Excise 16% LST 12%
Output Excise 0% LST 10% With VAT
Output Excise 0% LST 12% With VAT
Output Excise 0% RST 0.5%
Output Excise 0% RST 1%
Output Excise 0% RST 1.5%
The tax code is captured via the condition type of UTXJ. The UTXJ will be determined
based on the following condition tables:
Country / Region of Delivering Plant / Region of Customer / Plant / Customer Tax

Classification / Material Tax Classification / Storage location / Material Group2 /
Customer group 3 / Material Group 1 / Customer group 2
Export Taxes
2) Free Goods
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PROJECT DISHA
In Henkel, there are 2 scenarios of free goods.
1)
Gross up
If the free goods are same IDH no. as main product, condition type ZIF1 would be
maintained as the percentage of free goods.
2) Cross promotion ( packed together )
If the free goods are packed together with main product, condition type ZIF3
would be maintained as the cost of the free goods attached with main product. So
that the cost of free goods could go to line 12 and line 17 in CO-PA.
3) Sales BOM
There would be 3 kinds of sales bom used in Henkel.
1)
Cross promotion ( packed separately )

Eg: buy 1 Henko bar and get 1 margo free ( packed separately )
Sales bom would be created in a way that Henko bar would be main item and
margo would be sub item. Both of them would be inventory items.
Delivery and post goods issue would be on both main item and sub item.
There is a condition type ZIF4 copied from VPRS cost of sub item ( margo free )
automatically in the billing document.
The accounting entry would be following during the billing:
Dr
AR customer
Cr
sales revenue ( main items sales price )
Dr
4501030 ( cost of sub item )
Cr
893010
CO-PA would capture the cost of Margo free as line 17 of Henko bar.
2)
COMBI- pack ( non- inventory )

Sales BOM is used where different products are put together as a product kit and
sold. Normally the main item wouldnt have inventory and value. The main Item will
not be maintained a sales price separately while sub items will be priced
individually. The sales cost is happened at sub items. And the main items price
are the total sales price of sub items and shown in the invoice.
At Henkel - This will be used for some specific customers like Metro, as sales tax
varies based on product category - FI needs to revert back.
3)
COMBI- pack ( has inventory )
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PROJECT DISHA
Sales bom would be maintained in a way that main item has inventory, value and
sales price, while sub items are only a non-inventory items for information purpose.
Sales cost and sales revenue are both based on main item.
This will be used when the Combi-pack is delivered from factory.
Following is the item categories used in different sales bom scenario.
Sales bom
1
2
Cross promotion
( packed separately )
Combi-pack
Combi-pack
Item
category
group in
material
master
data
ZI01
Item category of
Main item
Item
category of
sub item
ZIAM
ZIAN
ZI02
ZIAH
( non-inventory)
ZIAK
( inventory item )
ZIAI
( inventory )
ZIAL
( noninventory )
ZI03
4) Condition Records for Pricing and Tax Codes

Using the condition types in pricing, you define which types of prices, discounts,
surcharge, taxes, etc exist in the system. The condition types can be specific to any
variables such as customer-material, material, customer, state, etc. The condition
records can be maintained for these variables for a particular condition type.
At Henkel: Depending on the requirement, different condition records will be
maintained for different condition types such as prices, discounts, taxes, freight, etc.
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PROJECT DISHA
1.4
Basic Functions in Sales
The Sales Basic Functions in SAP consists of the following:

A) Pricing
The pricing is used to calculate the price in sales order and billing. This section
describes how pricing is controlled. The following aspects are of significance for
controlling pricing:
Condition type
Using the condition types, you define which types of prices, discounts, surcharge,
taxes, etc exist in the system. The condition types can be specific to any variables
such as customer-material, material, customer, state, etc.
Condition table
In the condition table, you specify the combination of fields for which you want to
create a condition record.
Access sequence
The access sequence is a search strategy with which the system searches for a
valid condition record for each condition type during pricing. The access sequence
refers to the fields which are relevant for pricing using the condition tables
contained in the access sequence. Using access sequence, you can control that
the system first of all searches for a customer-specific price and then for a price in
the list price.
Pricing procedure
In the pricing procedure you specify the condition types which are to be used in
pricing. At the same time, you define the sequence in which the condition types are
to be brought into play.
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PROJECT DISHA
At Henkel: In Henkel, the following pricing procedures will be used:
Pricing Procedure
Z48401
Z48402
Z48403
Z48404
Z48407
Z48408
Z48410
Z48412
Z48413
Z48415
Z48416
Z48418
Z48419
Description
Direct Sale MRP
Direct Sale List Price
Direct Sale MRP MPT
Direct Sale List Price MPT
Direct Sale MRP Kerala
Direct Sale List Price Kerala
India Export
India Inter Co. Sales
India Factory Sales Domestic
India Free of Charge Factory
India Stock Transfer
India Third Party Sales
India Stock Transfer Turnover
B) Availability Check and Transfer of Requirement

For every item of a sales order or delivery, the system checks availability based on
Available-To-Promise (ATP). It is possible to control the availability check for sales
documents and deliveries separately. For example, you can control the scope of the
checks or whether the replenishment lead-time to be taken into account.
By means of the transfer of requirements, the MRP department is informed about the
quantities and deadlines by which incoming orders should be delivered. The system
checks the availability of the goods based on the requested delivery date of the
customer and creates MRP records which contain all necessary information for
passing on to materials planning. The transfer of requirements ensures that the goods
are available in time for the delivery. Materials planning transfer the reported
requirements and create production orders or purchase requisitions from them.
At Henkel: In Henkel, the availability check will be carried out on the basis of ATP
during sales order and delivery creation.
While doing ATP check, system will be made to recognize only goods which are in
transit, i.e finished goods, dispatched from Factory, LLM or Toll Manufacturer to that
specific plant. Open Purchase order or Open Stock Transfer Order will not be
considered.
The following will be considered for the transfer of requirement:
As mentioned in PP Module, the monthly PIR will be entered at depot level in

corporate office through upload option, data will be maintained in excel and
MRP will be run at depot thereby creating Stock Transport
Requisition (STR). This STR would be converted to Stock Transport Order (STO)
automatically.
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PROJECT DISHA
The sales order generated at deport for RD, SD, CSD or Modern Trade customer
will not pass on the requirement to MRP since the same has been considered in
monthly PIR.
When there is an additional requirement at depot for Exports, Third Party or

Institutions, the sales order will be generated where the system will create STR
automatically after running MRP based on sales order. This STR would be
subsequently converted to STO automatically .
When there is an additional requirement at factory for Exports, Third Party or

Institutions, the sales order will be generated where the requirement will directly go
to MRP.
C) Credit Management
Credit management enables to monitor, evaluate and control credit situations and
credit allocations. The credit limit can be checked at either sales order level, delivery
level or post goods issue level. The document creation can be either blocked or
alerted with warning message when it exceeds the credit limit. Later on, if required,
the authorized person can release the same document for billing.
The risk management is used to allow low risk customers, if required, surpass their
credit limit at the time of sales order creation.
At Henkel: all customers will be classified either as low or high risk customer based
on payment performance of customers.
There are 3 types of credit checks in the system: Simple, Static and Dynamic credit
checks.
Simple Credit Check:- Checks for Open AR, Open Sales Order, Open Delivery and
Open Billing items.
Static Credit Check:- Open AR items.
Dynamic Credit Check:- Checks for Open AR, Open Sales Order With time Horizon,
Open Delivery and Open Billing items.
At Henkel: In Henkel, the credit check will be both static and dynamic.
If the customer is low risk category, if the credit limit exceeds, the order and delivery
could be created, but the post goods issue would be blocked. Billing wouldnt be
generated.
If the customer is high risk category, if the credit limit exceeds, the order could be
created, but would be blocked for further processing.
All of above requires authorized person to release either sales order or delivery note.
D) Batch Management
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PROJECT DISHA
Batch is a subset of the total quantity of a material in stock, managed separately from
other subsets of the same material. Since batch is specific to material, it is activated in
the material master. During delivery, if required, the system can pick up the batches
automatically based on a rule such as first Manufacturer First Out (FMFO), etc.
At Henkel: In Henkel, all materials will be batch managed.
If non-SKP product, batch determination would follow Henkel standard.
Batch no. is 10 digits.
Eg: PPYDDDNNNN
PP = Batch prefix by plantY = Last digit of the year
D = Day of the year ( eg: 365 for 31/12 )
N = Running number
If SKP product, the batch will be defined at such a way that separate MRP (Maximum
Retail Price) could be maintained for finished goods. There will be a program to create
MRP condition records for sales pricing based on batch numbers. This program will be
scheduled to run on daily basis.
Eg = PP DDDDDD NN
PP = Batch prefix by plan
D = MRP price (6 digit)
N = running number
The batches will be picked up automatically based on FIRST EXPRIED FIRST OUT
during delivery creation.
E) Text Control
SAP provides the option of entering the texts in customer master, and sales
documents such as sales order, delivery and billing document at header and item
level. This texts can be used either for any information or to print on any layout such
as Invoice, Delivery Challan, etc. The text determination works on the basis of
condition technique.
At Henkel: In Henkel, the text field will be required in the delivery and billing
document at header level to print it on Delivery Challan/ Billing.
In the billing header text, the following text ID would be shown.
Text ID
ZI01
ZI02
ZI03
ZI04
Text shown in Billing doc.

DD No. ( Demand Draft No. )
Cheque No.
Amount
Mode Of Transport
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PROJECT DISHA
ZI05
ZI06
ZI07
ZI08
ZI09
Freight
Vehicle No.
Transporter Name
LR/GC No.
Seal Nos.
This text would be input manually during billing generation and it would be shown in
the invoice layout.
F) Number range
SAP standard number range is per document type. As there is the statutory
requirement, that the number range of invoice should be different per year and per
Depot.
While the other document type would share the number range per different company
code per different function in order to standardize and organize the document.
Eg: Sales order would share the same number range within HMIL Depot.
Delivery Note would share the same number range within HMIL Depot.
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PROJECT DISHA
SD: TO-BE Business Processes

1.5
Standard Sales Processing in SAP
The SD module allows executing different business transactions based on sales

documents defined in the system. These sales documents are grouped into four
categories:
Pre-sales documents: Inquiries and Quotations

Sales orders
Complaints, such as Free-Of-Charge deliveries, Credit and Debit memo requests.
Returns
During sales order processing, the system carries out basic functions such as:
Monitoring sales transactions

Checking for availability
Transferring requirements to materials planning (MRP)
Delivery scheduling
Calculating pricing and taxes
Checking credit limits
Depending on how the system is configured, these functions may be completely

automated or may also require some manual processing.
There is a document flow function in the system. The document flow shows the
entire chain of documents inquiry, quotation, sales order, delivery, invoice,
accounting document and subsequent delivery FOC. It is nothing but the flow of data
from one document to another document.
When a sales document is created, the system proposes much of the data from
master records, preceding documents and automatically determined by the system.
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PROJECT DISHA
The following graphic shows how the various types of sales documents are interrelated and how data subsequently flows into shipping and billing documents.
Figure 1.5: Sales Document Flow
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PROJECT DISHA
The following describes different sales documents in SAP for SD Module:
Information of previous 3 months sales average and corresponding period of last year
sales data, material wise will be displayed as Z report for Sales Planning. Report
development to be done in SD Module.
A) Inquiry/Quotation
Customer inquiries and quotation to the customer can be entered and monitored in the
system.
For example, a customer inquires about the product details, price and delivery date.
The inquiry is therefore a request from the customer to provide with sales quotation.
A quotation presents the customer with a legally binding offer for delivering a product
or providing a service within certain fixed conditions.
The Inquiry and Quotation can be of different types (document types) and there can
be different number ranges for each document type.
The Inquiry and Quotation creation is same as sales order creation.
B) Sales Order
The sales order is a contractual agreement between a sales organization and a soldto party about delivering products or providing a service for defined prices, quantities
and times.
There are some important fields in sales order to enter order reason (in case of
returns), reason for rejection (in case of rejecting and closing the order) and reason for
blocking sales document from creating subsequent delivery and billing document (for
credit limit control or any other reason). If the sales order is blocked, it can be
released by the authorized person.
The system automatically confirms only the available quantity (based on ATP as per
the criteria defined in page 51) from the sales order quantity at the time of sales order
creation. If the available quantity is more than order quantity then system confirms the
entire order quantity. The system creates delivery for confirmed quantity and not for
the total order quantity of the sales order. Later on, to confirm the non-confirmed
quantity in sales order after stock is made available the backorder processing is used.
The Sales Order can be of different types (document types) and there can be different
number ranges for each document type further depending on the plant.
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PROJECT DISHA
C) Backorder Processing
Using backorder processing, you can list sales documents relevant for requirements
for particular materials and confirm them manually. You can assign ATP stock to
outstanding order quantities. In addition, you can withdraw already confirmed
quantities and reassign them to different items.
In Henkel, for sale from depot, Back order processing will be disabled. Delivery Note,
Picking, Post Good Issue and Billing will take place only for available stocks. In case,
if the order quantity is more than the stock quantity, then the balance order quantity
should be cancelled manually.
ATP check to be performed as per the criteria given in page 51.
D) Complaints
The complaint creation is same as sales order creation. The following processes are
available in complaints processing:
Free-of-Charge (FOC) Delivery

Although this is not complaint, it is offered as a part of this component. A FOC
delivery is used to send a customer a free sample of products. It will only change
the Inventory valuation. There would be billing document generated with 1 INR as
the invoice value in order to post the cost to CO-PA. The FI reverse entry would be
input at the month end.
Free-of-Charge (FOC) Subsequent Delivery

If the customer complains (for example, that they received the wrong quantity) you
can send them the extra material later FOC. This FOC subsequent delivery always
refers to a sales order. It will only change the Inventory valuation.
Returns
If the customer complains, for instance, that the goods were faulty, you take the
goods back to check them. Once you have checked the goods, you can implement
one of the following activities:
o Send the customer a credit memo
o Make a subsequent delivery of the goods, free of charge
o No activity (in case of stock transfer)
Credit Memo Requests
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PROJECT DISHA
If the customer complains that the price was miscalculated (for example, too high)
you request a credit memo for the appropriate sum, and you do not take the goods
back.
Debit Memo Requests

If prices were calculated as too low, you request a debit memo.
There are some important fields in the complaints to enter order reason (in case of
returns), reason for rejection (in case of rejecting and closing the complaint) and
reason for blocking complaint from creating subsequent document. If the complaint is
blocked, it can as well be released by the authorized person.
The Complaint can be of different types (document types) and there can be different
E) Delivery
Delivery or shipping is an important part of the logistics chain in which guaranteed
customer service and distribution planning support play major roles. The delivery
supports the following functions, which include but are not limited to:
Deadline monitoring for reference documents due for shipment (sales orders and
stock transport orders, for instance)
Creating and processing outbound deliveries
Planning and monitoring of work-lists for shipping activities
Monitoring material availability and processing outstanding orders
Picking
Packing deliveries
Processing goods issue
FMFO (First Manufactured First Out) will be followed at factory and depot
Whenever a post goods issue is done for a delivery, the system carries out the
following activities:
o Stock of material is reduced by the delivery quantity
o Value changes are posted to the balance sheet account in inventory
accounting
o Requirements are reduced by the delivery quantity
o Goods issue posting is automatically recorded in the document flow
A list of deliveries posted as goods issue in the shipping department could be used to
form a work-list for the billing department.
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PROJECT DISHA
The delivery can be of different types (document types) and there can be different
While printing the delivery note, information like the PKD and Batch number should be
printed in order to pick up the correct materials at the storage location.
F) Billing
Billing represents the final processing stage for a business transaction in SD.
Information on billing is available at every stage of order processing and delivery
processing. This component includes the following functions:
Creation of:
o Invoices based on deliveries or services
o Issue credit and debit memos
o Proforma invoices
o Inter Company Billing
Cancel billing transactions
Comprehensive pricing functions
Transfer billing data to FI
The billing document can be created with reference to either sales order or delivery.
Integration with accounting consists of forwarding billing data to Financial Accounting
(FI AR) and Controlling (CO). When a billing document is created, the system
automatically creates all relevant accounting documents such as General Ledger,
Profit Center, Profitability Analysis, Cost Accounting and Revenue Accounting. There
is also a provision to block billing documents for accounting. Later on, the same can
be released for accounting by the authorized person.
While printing invoice document, only Net Wt to be displayed in the invoice document.
Inter-company stock transport processing
A purchasing organization which is assigned to the ordering company code
creates a purchase order ordering goods from a plant assigned to another
company code. The plant in the delivering company code delivers the goods to the
plant for which the purchasing organization ordered the goods.
Because the two companies balance their accounts independently, the delivering
company must bill the ordering company for the goods. The receiving company would
book the account entry via Logistic invoice verification.
G) Excise Invoice
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PROJECT DISHA
Excise is a part of Country India Version (CIN). Excise invoice is a document that acts
as the proof of payment of excise duty and is required for the customer to take
CENVAT credit on the item. There are three different procedures for creating excise
invoices:
Sales direct form factory

This procedure is for when you sell manufactured goods straight from the factory
at which they are produces, in which case you levy excise duty when the goods
leave the factory on their way to the customer.
If, when you send the goods to the customer, you enclose the commercial invoice
(billing document), you create the excise invoice with reference to the commercial
invoice.
Sales from depots

A depot is a site at which the goods are stored, away from the factory at which
they are produced. In this procedure, you have to levy the excise duty when you
transfer the goods from the factory to the depot, and then make sure this is passed
on to the customer when it makes a purchase. The excise invoice is created based
on delivery document, if the Depot maintains RG23D Register. If The Depot does
not maintain the above register the Excise invoice should not be created and the
customer receives the invoice without excise.
Exports
Exports under bond are not subject to excise duty while exports not under bond
are handled like any other goods issue. No excise Invoice is created for exports as
the RG1 gets updated automatically after delivery and ARE1 IS handled manually
out of the system.
Sales (other goods movements)

Some other goods movements may also require you to create an excise invoice
with reference to other documents. The SAP system offers separate functions for
these purposes.
Excise invoices have two numbers: an internal document number, which is assigned
immediately you create an excise invoice; and an excise invoice number, which is not
assigned until you have verified and posted it.
A series group governs each number range. You must create at least one series
group in order to number the excise invoices. If you need more than one number
range, you must create the corresponding number of series groups.
H) Stock Transport Order (STO)
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PROJECT DISHA
Stock Transport Order (STO) is used to transfer the stock from one plant to another
plant. Both the plants can belong to different company codes. There could be the
following two different cases:
STO with Delivery

This type of stock transfer will be used when both the plants belong to same
company code. The following components are involved in this type of stock
transfer:
Create a stock transfer order in Purchasing module based on already
generated purchase requisition
o Create a delivery in Sales module against purchase order and post goods
issue
o Do a goods receipt against purchase order in Inventory Management
module
o Create excise invoice at the issuing factory and capture excise invoice at
the depot where RG23D is maintained
o
Inter Company STO with Delivery and Billing Document

This type of stock transfer will be used when the plants belong to different
company codes. The following components are involved in this type of stock
transfer:
o Create a inter-company stock transport order in Purchasing module based
on already generated purchase requisition
o Create a delivery in Sales module against purchase order and post goods
issue
o Create a billing document in Sales module against a delivery
o Do a goods receipt against purchase order in Inventory Management
module
o Do the invoice verification at invoice receipt in Purchasing module
o Create excise invoice at the issuing factory and capture excise invoice at
the depot where RG23D is maintained
If the 2 companies Depot are physically at same location. The goods receipt
and post goods issue could be combined into one step.
The documents can be of different types (document types) and there can be different
1.6
Standard Excise Processing in CIN
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PROJECT DISHA
The Country India Version (CIN) is designed for use by businesses with operations in
India. As well as the generic SAP system functions, it comprises functions designed
specifically for India, and a country template to help customize the system according
to local requirements.
For SAP R/3 4.6C version, the CIN version used will be 4.0A.
In CIN, SD component handles sales processes as found in India. In addition to the
generic functions, it allows to:
Handle CENVAT in sales processes

The system calculates excise on sales and creates excise invoices as required
and makes the appropriate postings to CENVAT accounts.
It covers sales from factories, sales from depots, and offers functions for other
types of goods movements; it also covers sales to export-oriented units and export
sales.
Record concession and exemption forms sent by customers
Make adjustment postings to CENVAT accounts
In India, excise duty is a tax on the manufacture of goods that is levied when goods
leave the place of manufacture. Manufacturers can set off the duty paid on input
materials against their output duty, a procedure know as central value-added tax
(CENVAT).
The prerequisite for doing any excise transaction is to define the following:
Excise Registration Id (registration details for company) and assignment

Excise Group (for maintaining different excise registers) and assignment
Series Group (for maintaining different number ranges for excise document) and
assignment
G/L account assignment for excise transactions

Number ranges for excise invoice and excise registers
A) Excise Masters
In CIN, the excise masters consist of the following:
Chapter ID
This is to define the chapter IDs and corresponding descriptions as described in
the excise tariff structure.
Material and Chapter ID combination
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PROJECT DISHA
For each material, you specify chapter ID, material type (whether RM, capital
goods or a FG), etc.
Material Assessable Value

You maintain the net dealer price and the assessable value of all materials that
you send to the subcontractors or for any other issue. These values serve as the
excise base value when the materials are issued.
CENVAT determination
You specify which raw materials are used to product which finished (or semifinished) goods in this master. The system uses this information to determine
whether you can claim a CENVAT credit for a material.
Customer Master (Excise Data)

The customer master will have excise details such as customers tax registration
numbers and customer excise duty indicator.
Plant Master (Excise Data)

The plant master will have excise details such as plants tax registration numbers
and plant excise duty indicator.
Excise Indicator for Plant and Customer

In this master, you define final excise duty indicator for a combination of plant and
customer excise duty indicators.
Excise Invoice (Outgoing)

Definition
A business document, in India, that you prepare when you issue excisable goods from
a manufacturing plant, for example:
To be sold to a customer
To be transferred to another of your plants
The excise invoice lists the goods that you have issued and states how much excise
duty applies. Your customer uses the excise invoice to claim back the excise that it
has paid from the excise authorities.
Use
In the R/3 System, there are three different procedures for creating excise invoices
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Sales direct from the factory

This procedure is for when you sell manufactured goods straight from the
factory at which they were produced, in which case you levy excise duty when
the goods leave the factory on their way to the customer.
If, when you send the goods to the customer, you enclose the commercial
invoice, you create the excise invoice with reference to the commercial invoice.
If you want to send the commercial invoice after you have dispatched the
goods, however, you create the excise invoice with reference to a pro forma
commercial invoice. For more information about these procedures, see Sales
from Factories.
As well as creating excise invoices individually, you can also create them in
batches (see Creation of Excise Invoices in Batches).
Sales from depots

A depot is a site at which the goods are stored, away from the factory at which
they were produced. In this procedure, you have to levy the excise duty when
you transfer the goods from the factory to the depot, and then make sure this is
passed on to the customer when it makes a purchase. For more information,
see Sales from Depots.
The question of passing of duty does not arise in our existing method of
operations. The only exemption is our Chennai, Bhiwandi 1, Bhiwandi 2,
Kapnpur and Tiljala depots which maintain RG23D Register.
Sales (other goods movements)

Some other goods movements may also require you to create an excise
invoice with reference to other documents. The R/3 System offers separate
functions for these purposes (see Other Outward Movements).
Structure
Numbering of Excise Invoices
Outgoing excise invoices have two numbers: an internal document number, which is
assigned immediately you create an excise invoice; and an excise invoice number,
which is not assigned until you have verified and posted it.
As far as the excise invoice number is concerned, you have to number your outgoing
excise invoices in sequential order, starting each year on 1 April. You must notify the
excise authority of the jurisdiction of the invoicing location. The serial number must be
printed on each page of the excise invoice.
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A series group governs each number range. You must create at least one series
group in order to be able to number the excise invoices. If you need more than one
number range, you must create the corresponding number of series groups. You do
so in Customizing.
Number of Line Items Per Excise Invoice
Some states allow you to include only a limited number of items for each page of an
excise invoice (for example, if the excise invoices are to be printed on pre numbered
forms). You can customize the system so that it prints the excise invoice accordingly,
in Customizing.
Pricing
Use
When you create a sales document, the system automatically determines the price of
the goods you are selling, including any excise duties and sales taxes.
Features
These pricing procedures determine the net price (or the assessable value, if there is
one) and then calculate all forms of excise duties and sales taxes on the goods.
Excise Duties
For each form of excise duty, there are three separate condition types as follows:
Excise duty
Ad valorem
Specific
Total*
Basic
JEXP
JEXQ
JEXT
Additional
JEAP
JEAQ
JEAT
Special
JESP
JESQ
JEST
Cess
JCEP
JCEQ
JCET
* These condition types show, for example, the total basic excise duty on the goods
(ad valorem duty plus specific duty). It is the values in these condition types that the
system uses in follow-on documents.
All of these condition types are discount surcharge conditions and are posted using
the accounting key EXD.
The excise conditions are determined using the access sequence JEXC. This access
sequence contains the following condition tables, so that you can create excise
condition records for all of the following combinations:
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Table
Conditions
362
Country, chapter ID*
357
Country, plant, chapter ID
358
Country, plant, chapter ID, material
371
Country, plant, chapter ID, ship-to party
369
Country, plant, chapter ID, customer tax classification
372
Sales organization, reference document and item
* The chapter ID is stored in the control code field. When you enter a material's
chapter ID in the material master, the system copies the chapter ID to the control code
field. When you create a condition record, the field name is control code.
If you want to create condition records for different types of customers, for example,
those that qualify for concessional tax rates and those that don't, you can define
customer tax classifications in Customizing and create condition records for each
classification.
Sales Taxes
For central sales tax and local sales tax, there are two condition records each, one for
the basic tax (and one for surcharges. These are all tax conditions and are posted
with the account key. When you create a condition record for the sales taxes, you
must specify a tax code that you want the tax to be posted under in Financial
Accounting (FI).
The system determines the central sales tax using the access sequence for UTXJ,
and local sales tax using the access sequence JIND. Both access sequences use the
following condition tables:
Table
Conditions
359
Plant, material group
367
Country, plant, region, material
368
Country, region of delivering plant, region of ship-to party, customer tax

classification, material tax classification
Automatic Creation of Excise Invoices
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Use
The R/3 System can automatically create an outgoing excise invoice for you
immediately you post a commercial invoice (or a pro forma invoice) for a customer
sale. This function applies to excise invoices for sales from factories only, currently
proposed to manually create Excise invoice.
Day-to-Day Activities
When you post an invoice, the system creates an excise invoice. All the information
that it needs to create the excise invoice is provided either by the invoice or by the
Customizing settings that you have made. It also determines the excise invoice type
automatically.
Exemption Forms
Use
Some customers may be liable to excise duty at reduced rates or exempt from it
altogether (for example, customers abroad). Such businesses must provide you with a
copy of their exemption forms in order to claim their exemption.
Activities
If you make a sale to a customer that is in possession of an exemption form, you have
to record the form number in the sales order. The system then automatically applies
the appropriate rate of excise duty.
When you create the sales order, enter the form, using the customer tax classification
fields. Based on the customer tax classification status, you can use different excise
rates for a sale transaction.
If the form has not been submitted by the time you create the pro forma excise
invoice, the excise value will be recalculated at the normal rate.
See also:
Form Tracking
Creation of Excise Invoices in Batches
Use
You use this report to create excise invoices for batches of invoices and batches of
pro forma excise invoices, instead of creating each one individually (see Sales from
Factories). The excise invoices are then created in the background.
Selection
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PROJECT DISHA
On the selection screen, specify which billing documents (invoices or pro forma excise
invoices) you want to create excise invoices for.
Output
A list of commercial invoices and pro forma excise invoices appears, which you
process as follows:
1. If you want to see how much credit is available on your CENVAT accounts
and if there is enough to cover the excise duty that you will incur when you
create the excise invoices choose Account balances.
A dialog box appears with the following information:
o
o
o
The amounts under Balances are the amounts available on the CENVAT
accounts.
The amounts under Utilization are the total amounts of the excise duties
to be levied.
If the CENVAT accounts do not contain enough credits to cover the
excise duties, the amount short is shown under Deficit.
2. When you know which documents you want to process, select them and
choose Batch utilization.

Printout of Excise Invoices
Use
You use this report to print outgoing excise invoices.
Features
Selection
On the selection screen, enter the numbers of the excise invoices. If any of these are
reprints, select Incl. printed excise inv.
Creation of Excise Registers
Purpose
You follow this procedure to create the excise registers.
Process Flow
1. You update register RG 1 and the Part I registers daily.
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PROJECT DISHA
This report updates any missing data for the RG 1 register, and Part I of the RG
23A and RG 23C registers. Its main purpose is to update the issue information
in the Part I register, which is not otherwise tracked by the system.
2. When you need to submit the registers, you run the Data Extraction report, and
the system saves the data to an internal table.
3. You run the Register Printout report, which reads the data from this table and
prints it out.
Data Extraction
Use
You use this report to extract the data in order to create the excise registers (see
Creation of Excise Registers).
Prerequisites
You have entered the closing balance of the RG23A Part II, RG23C Part II, and PLA
registers in table J_2IACCBAL, as they were on the day prior to your extracting the
register data.
Assume you want the extract the registers from 1 January 2001. You
have to maintain the closing balances in the table J_2IACCBAL as on 31
December 2000.
You make the entries in table J_2IACCBAL as described below:
Field
Entry
EXGRP
Excise group of the registers
REGISTER
Type of register
Make an entry for each of the following:
RG23ABED
RG23ASED
RG23AAED
RG23CBED
RG23CSED
RG23CAED
PLABED
PLASED
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PLAAED
PLACESS
DATUM
Date of the closing balance
WERKS
Leave this field blank
OP BAL
CL BAL
Closing balance in the register
EXAMT
EXIND
USNAM
User ID of the person making the entries
CPUDT
Date of entry
CPUTM
Time of entry
Output
The system extracts the data. You can now print it out using the Register Printout
report.
Verifying and Posting Excise Invoices Assigned to Delivery

Use
You follow this procedure to verify that the correct excise invoices have been assigned
to a delivery. If everything is correct, you can then post the delivery.
Prerequisites
You have selected which excise invoices are to be assigned to the delivery and have
posted the goods issue.
ARE Document
Use
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PROJECT DISHA
In the R/3 System, each ARE document creation is manual.
Exports Under Bond
Excise Bond
Definition
A document that effectively licenses a manufacturing plant to remove goods from its
premises without paying basic excise duty, on condition that the goods are then
exported
An excise bond covers a fixed amount of excise duty. The excise duty of the goods
exported under bond cannot exceed the bond value.
In the R/3 System, the term "excise bond" also covers letters of
undertaking, and all of the excise bond functions apply equally to letters
of undertaking, unless stated otherwise.
Purpose
This procedure describes how you process ARE-1s for exports under bond.
Prerequisites
You have an excise bond from the government.
You have received a sales order from a customer located abroad. In the R/3 System,
you have already created the delivery and the outgoing excise invoice.
Process Flow
1. The excise clerk creates an ARE-1.
He then calls the local excise department and asks them to send an excise
officer to check the goods.
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2. The excise officer comes and checks that the goods match what is on the ARE1. He fills out Part A of the form (Certification by the Central Excise Office).
The clerk then posts the ARE-1 and prints out the requisite number of copies.
The excise officer signs the ARE-1s and takes one copy with him.
3. The shipping department sends the goods to be exported, together with the
excise invoice and the ARE-1.
Before the goods can leave the country, they have to go through the customs
office, for example, at the airport or at the port.
4. When the goods arrive at customs, the customs officer checks whether the
excise invoice and the ARE-1 match the goods.
If he finds that there are fewer goods than stated on the ARE-1, he enters the
shortfall in the ARE-1.
He then fills out Part B of the ARE-1 (Certification by the Customs Officer) and
sends it back to the excise clerk. One of the copies is in a sealed envelope.
5. When the excise clerk receives the ARE-1, he updates the ARE-1 in the R/3
System.
He fills out the various certification dates in the ARE-1 (for example, the date
when the ARE-1 arrived back at your company).
If the customs officer noted a shortfall in the quantity of goods, the excise clerk
enters the shortfall as well. Since the whereabouts of the missing goods cannot
be accounted for, they no longer qualify for exemption from excise duty. Your
company is therefore liable for the excise duty on the shortfall, plus interest,
backdated to the date when you removed the goods from your premises. The
clerk specifies which excise registers to pay the excise duty from.
6. The clerk sends the ARE-1 in the sealed envelope to the excise department.
The excise officer cross-checks this copy of the ARE-1 with his own copy.
When he is satisfied that everything is correct, he sends the excise clerk a final
confirmation.
7. When the excise clerk receives the confirmation, he closes the ARE-1.
The process is now complete.
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Register RG 23D
Definition
A record of receipts and issues of excisable materials, as kept by depots.
Use
In procurement, when the warehouseman posts a goods receipt, the system creates
a register entry.
In sales, when a sales clerk creates a sales order, he has to specify which excise
invoices were delivered with the goods that are being sold. Then, when the
warehouseman posts the goods issue, the system generates another register entry.
The R/3 System generates all the necessary entries in the register. You can prepare a
copy of the register as required.
Register RG 23D Entries
Use
The R/3 System creates RG 23D entries for all receipts of excisable materials, and
when you enter a goods issue, you specify which RG 23D entries the goods came
from originally.
Activities
When you enter a goods receipt for excisable materials, the system generates a Part
I entry in Register 23D.
The system creates one entry for each goods receipt, each of which is numbered with
a serial number. Each entry contains a separate line item for
each material in the goods receipt, and each line item has its own folio number.
When you enter a goods issue, you have to specify which folio numbers are
associated with it. Again, each entry has its own serial number. The excise duty
associated with these items is then added to the customer invoice.
Reporting
Prepare a copy of the registers as described under Creation of Excise Registers.
Example
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PROJECT DISHA
A purchasing clerk places an order with a vendor. When the warehouseman enters
the goods receipt, the system generates the appropriate RG 23D entry automatically,
as follows:
The RG 23D entry contains a separate line item for each material in the goods receipt,
and each line item has its own folio number.
Later that day, a second lot of goods is delivered. Again, the warehouseman enters
the goods receipt in the system, and the system creates the RG 23D entry
automatically.
This is the second RG 23D entry, so the serial number is 0002. The folio numbers
start at the next available number, in the example, 004.
Later on, a sales clerk enters a sales order. When the excise clerk selects the RG 23D
entries to go with the goods issue, the system generates the following RG 23D entry:
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PROJECT DISHA
Serial Numbers
Use
The system automatically numbers all entries in the following registers with a serial
number:
RG 1
RG 23A and RG 23C, Parts I and II
RG 23D
PLA
Each excise group defines its own number range intervals.

Whenever the system creates a register entry, it automatically assigns it a serial
number.
Reporting
The serial numbers are shown in the excise registers when you prepare them.
Excise Tax Rate

In this master, you specify every possible rate of excise duty that might apply to
combination of chapter ID and final excise duty indicator.
B) Excise Transactions
In CIN, there are the following excise transactions:
Sale from Factory

Create an excise invoice based on commercial invoice/billing document. Instead of
creating excise invoice manually, you can have the system create them
automatically.
Exports
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Exports under bond are not subject to excise duty while exports not under bond
are handled like any other goods issue. When you create an excise invoice for
export, you specify the invoice type whether it is deemed, bond or no bond.
In deemed exports, the excise to be paid will be zero and it will be posted in Part II
register. The system numbers it as a domestic excise invoice.
In exports under bond, the excise to be paid will be zero and it will not be posted in
Part II register. The system numbers it with an export excise invoice number.
In exports not under bond, the excise duty is paid as mentioned in chapter ID
master. The system numbers it with an export excise invoice number.
Sale from Depot

Create an excise invoice based on delivery document from manufacturing plant to
depot.
Other outward movements

The excise invoice can be created with reference to various other documents as
follows:
o Goods issue document (transfer posting, etc)
o Vendor excise invoice (return to vendor, etc)
o Factory excise invoice (sales return, etc)
In addition, the excise invoice can be created without reference document also.
Excise Duty Utilization

This function is used to pay the excise duty on a periodic basis. It could be
fortnightly, monthly or anytime. The excise duty amount can be paid or utilized
from either CENVAT account or PLA account.
CENVAT Adjustment Postings

This function is used to make an adjustment posting to any of CENVAT accounts.
You can make adjustment postings to account for scrap, materials that you have
not used in production, money that you have transferred to your PLA account
(using TR6 Challan) and other transactions.
C) Excise Registers
The SAP system handles the following excise registers:
RG23 (A and C) Part I
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PROJECT DISHA
RG23 (A and C) Part II

PLA
RG 23D
RG 1
RT-12
These is also a provision in FI to print Sales Tax Register.

Additional tax by name Cess 15% being applied on finished goods that are being sold
as first sale in the state of Karnataka.
Cess 15% is applied on Sales tax value (Similar to surcharge)
Cess is not applicable for inter state CST Billing.
Cess would be shown in invoice document.
Cess % and Value would form part of sales tax register
To be taken to general sales tax account
Cess rate will be maintained by SD condition record.
To be addressed through condition table, where condition record will be maintained
with the following combination Region of plant, region of customer, storage location
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PROJECT DISHA
1.7
To-Be Business Processes for Sales
The following sales processes will be configured in SAP for Henkel sales requirement:
Order
type
ZI01
ZI02
Order Description in SAP Explanation

Sales from Depot using MRP price
IN Depot Order MRP
Sales from Depot using List Price
IN Depot Order LP
ZI03
ZI04
ZI05
ZI06
INFree of Chrg Order

IN Fact Sls Domestic
IN Credit Memo Req
IN Debit Memo Req
ZI07
IN SPl. CUST.Order
ZI08
ZI09
IN Export Order
IN 3rd party
ZIR1
IN MRP Returns
ZIR2
ZIR3
ZIR4
ZIR7
ZIR8
IN LP Returns
IN Free Of Chg Rtrn
IN Fact Rtrns Domest
IN CSD Returns
IN Exp Returns
Free of Charge sales order both from

factory and Depot
Domestic sales from factory
Normal Credit memo request
Normal Debit memo request
Special customer order type
( sales order requirement would pass to
MRP )
Export order both from factory and
Depot
High sea sales
Sales returns using MRP price
calculation
Sales returns using List Price
calculation
Free goods return
Domestic Sales return to factory
Special customer return
Export order return
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PROJECT DISHA
Manufactory
Le
Invoice
S A P P ro c e s s
N o n S A P P ro c e s s
S A P G e n e ra te d D o c u m e n t
N o n -S A P D o c u m e n t
S A P M a s te r D a ta
D e c is io n P ro c e s s
Page 85 of 142
PROJECT DISHA
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Co
PROJECT DISHA
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PROJECT DISHA
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PROJECT DISHA
Co
Page 89 of 142
TO-BE Sales from Depot to normal customer ( SD 05 )

Zonal office /Corporate office
Create sales
order
3
N 4
Credit check if
required
Move
goods to
Depot
Coordinate
with logistic
department
Detail see PP
Depot
Customer or
TSI place
order
1
VPs/Zonal FM/Sales
Controller approval
PROJECT DISHA
N
8
Storage
location : 1st
sales
Y
5
Back order
processing
DN , PGI,
Billing
Storage
location : 2nd
sales
ATP
check
?
Auto
determined
Page 90 of 142
Customer
invoice
PROJECT DISHA
90
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PROJECT DISHA
TO
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TO -B
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TO -BE Imp
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T
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Based on SRDS
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Non Branded
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Institutional
Customers
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Customers
Claim for sales
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C
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PROJECT DISHA
The As-Is processes map to different To-Be processes:
SN
To-Be Process
ZI01 Depot sales MRP
ZI02 Depot sales LP
ZI07 Special cust.
As-Is Process
ZI04 Factory Domestic

sales
ZI08 Export order
Manufacturing Plant to Domestic

Customer / Toll Manufacturer
Manufacturing
Plant
to
Nepal
Customer
Manufacturing Plant / Depot to
Bangladesh Customer
Manufacturing
Plant
/
Toll
Manufacturer (with Henkel registration)
to Export Customer
High Sea Sales
Sales Return Claim
Manufacturing Plant to Depot (of same

company)
Toll
Manufacturer
(with
Henkel
Registration) to Depot
Depot to Depot
Manufacturing Plant of one company to
Manufacturing Plant of same company
Manufacturing Plant to Depot (of
different company)
DIL/CCCo Depot to HSIL Depot (within
Depot / across Depot)
Manufacturing Plant of one company to
Manufacturing Plant of other company
HSIL/CCCo Depot to HMIL Depot
(within Depot) for Samples
ZI09 3rd party order

ZIR1 Sales return MRP
ZIR2 Sales return LP
ZIR3 Free of charge re
ZIR4 Facty return Dom
ZIR7 Special return
ZIR8 Export Return
Stock Transport Order
(detail see integration

doc. )
Inter-company
Stock
Transport Order
(detail see integration
doc. )
Stock Transport Order

return ( detail see
integration doc.)
HSIL Depot to RD / SD / Modern Trade

Customer
HMIL Depot to RD & SD
Depot to Domestic Customer / Toll
Manufacturer
Import Component Sale to Toll
Manufacturer
Stock Return
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PROJECT DISHA
Inter-company
Stock
Transport Order return
( detail see integration

doc. )
10
11
12
ZI03 free sampling

ZI05
Credit
request
ZI06
Debit
request
Memo
Memo
Sales Return Claim
Manufacturing Plant / Depot

Customer for Samples
Stock replacement
Free samples issue to customer
Damaged Claim
Debit Note
to
Each of the above processes has been explained in detail below:

A) Sales Order
The sales order process will consists of the following:
Create sales order using different order type according to

different scenario
backorder processing would be used.
Create Delivery with reference to Sales Order
Create Billing Document with reference to Delivery
If required, create Excise Invoice with reference to Billing Document, if
domestic sales from factory
B) Scrap Sales Order

The sales order process will consists of the following:
Create Scrap Sales Order.

Create Delivery with reference to Sales Order
Create Billing Document with reference to Delivery
If required, create Excise Invoice with reference to Billing Document, if
domestic sales from factory.
C) Return Sales Order

The return sales order process will consist of the following:
Create Return Sales Order with reference to created Sales Billing

Document
Create Return Delivery with reference to Return Sales Order
Create Credit Note (Billing Document) with reference to Return Delivery
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If required, create Excise Invoice with reference to Credit Note if domestic
sales return to factory
D) Stock Transport Order (STO)

The stock transport order process will consists of the following:
Create STO (Purchase Order) in Receiving Plant based on already

generated STR (Purchase Requisition)
Create Delivery in Supplying Plant with reference to STO
If required, create Excise Invoice in Supplying Plant with reference to
Delivery
Do Goods Receipt in Receiving Plant against STO
In case there is free goods along with normal item, STO could also be
created via choosing the free goods indicator. The difference between free
goods and normal item in the STO is the Excise Duty of normal item is
based on MRP price, while the free goods is based on List Price
E) Inter-company Stock Transport Order (STPO)

The inter-company stock transport order process will consists of the following:
Create STO (Purchase Order) in Receiving Plant based on already

generated STR (Purchase Requisition)
Create Delivery in Supplying Plant with reference to STO
Create inter-company Billing Document in Supplying Plant with reference
to Delivery
If required, create Excise Invoice in Supplying Plant with reference to
Billing Document
Do Goods Receipt in Receiving Plant against STO
Do Invoice Verification in Receiving Plant
In case there is free goods along with normal items, STPO could also be
created via choosing the free goods indicator. The difference between free
goods and normal item in the STPO is the free goods wouldnt have any
value regards to inter-company billing and logistic invoice verification.
F) Return Stock Transport Order (STO)

The stock transport order process will consists of the following:
Create Return STO

Process Goods Issue ( T-code MIGO ) of returning plant with reference to
STO
Create Return delivery of goods receiving plant
Process Post Goods Receipt of receiving plant
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PROJECT DISHA
If required, create Excise Invoice in Receiving Manufacture Plant
Manually.
F) Return Inter-company Stock Transport Order (STPO)
Create Return STPO

Create Returns Delivery in receiving plant with reference to STOP
Process Goods Issue ( T-code MIGO ) of return plant with reference to
STPO
Process Post Goods Receipt of receiving plant
Create inter-company credit memo of returns in returning Plant with
reference to Returns Delivery
Create inter-company credit memo of LIV of receiving plant with reference
to STPO
G) Free-of-charge (FOC) Delivery

The free-of-charge delivery process will consist of the following:
Create FOC Delivery (Sales Order)

Create FOC Delivery with reference to created sales order
Process backorder
Create Delivery with reference to FOC Delivery
If the delivered from factory, the pro forma invoice would be generated
with reference of delivery
The Excise invoice would be created with reference of pro forma invoice.
In Henkel the credit memo and debit memo would be handled in FI module.
Credit Memo
The credit memo process will consists of the following:
Create Credit Memo Request (Sales Order)

Create Credit Memo (Billing Document) with reference to Credit Memo
Request
Debit Memo
The debit memo process will consists of the following:
Create Debit Memo Request (Sales Order)

Create Debit Memo (Billing Document) with reference to Debit Memo
Request
Non-Sales Return Claim
Non-sales return claim would be handled in FI module.
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PROJECT DISHA
Configure purely as a part of FI Module
Other Processes
Sales Incentive
The tables and respective programs will be developed to enter monthly
targets/KP, the period, and the sales incentives for TSI/TSS/SO, ASM and
RSM. Further a report would be developped to calculate incentive based
on actual billing and entered incentive schemes.
Blocking the Customer
If the Cheque has bounced, or the order is not signed, or there is no

instrument, the customer will be blocked manually for creating further
documents in the system.
Down-payment
The down-payment function will be used in SAP to enter the DDs received
in advance. Subsequently when the invoicing is done in SAP, the downpayment document will be used to adjust the AR of an invoice.
Its part of FI function.
Authorization
Status of production view option to be made available to Sales

Coordinator, VP (S), and to sales controller.
Page 105 of 142
PROJECT DISHA
1.8
To-Be Pricing Procedure for Sales
The following pricing procedures will be configured in SAP for Henkel

requirement:
Pricing Procedure
Z48401
Z48402
Z48403
Z48404
Z48407
Z48408
Z48410
Z48412
Z48413
Z48415
Z48416
Z48418
Z48419
Description
Direct Sale MRP
Direct Sale List Price
Direct Sale MRP MPT
Direct Sale List Price MPT
Direct Sale MRP Kerala
Direct Sale List Price Kerala
India Export
India Inter Co. Sales
India Factory Sales Domestic
India Free of Charge Factory
India Stock Transfer
India Third Party Sales
India Stock Transfer Turnover
The following matrix maps the As-Is processes to different pricing procedures:
SN
Pricing Procedure
As-Is Process
1
Z48401
Z48403
Z48407
(based on MRP)
Z48402
Z48404
Z48408
(based on List Price )
HMIL Depot to Re-Distributor / Super

Distributor / Modern Trade Customer
Sales Return Claim
Depot to Domestic Customer / Toll
Manufacturer
Import Component Sale
to
Toll
Manufacturer
Z48412
Z48413
Z48416
Z48418
Manufacturing Plant to Depot (Cross

Company)
DIL/CCCo Depot to HSIL Depot (within
Depot / across Depot)
Mfg Plant of one Company to Mfg Plant
of other Company
Manufacturing
Plant
to
Domestic
Customer / Toll Manufacturer
Manufacturing Plant to Depot within
company
High Sea Sales
Page 106 of 142
PROJECT DISHA
Manufacturing Plant to Nepal Customer
Manufacturing
Plant
/
Depot
to
Bangladesh Customer
Manufacturing Plant / Toll Manufacturer (with
Henkel registration) to Export Customer
Damaged Claim
Debit Memo
Free of charge from factory or Depot
Z48410
Z48415
Different
pricing
procedure would be used

for different scenario.
Z48419
9
10
Sales Return Claim

Stock transfer Turnover
The following As-Is processes will have pricing procedure:
Stock Transport Order (If required, only Excise Invoice based on Delivery)
o Manufacturing Plant to Depot (of same company)
o Toll Manufacturer (with Henkel Registration) to Depot
o Depot to Depot
o Manufacturing Plant of one company to Manufacturing Plant of
same company
Return Stock Transport Order (If required, only Excise Invoice based on
Delivery)
o Stock Return
Free-of-charge Delivery
o Manufacturing Plant to Customer for Samples
o Stock Replacement
Page 107 of 142
PROJECT DISHA
The following access sequence are created in order to cater for the
different condition types requirement:
N
o.
1
Access
Sequen
ce
ZI02
ZI04
Description
Table
Accesses
Margins Access
Seq
978
Plant/Cust.grp 1/Cust.grp.2/Material
979
7
4
981
Plant/Cust.grp.2/Material
Division/Customer
Material
Plant/Stor. loc./Cust.grp.2/Material
970
974
975
988
973
4
977
987
Material/Cust.grp 1/Cust.grp.2
Sales off./Cust.grp.2/Material
Region/Cust.grp.2/Material
Cust.grp 1/Cust.grp.2
Cust.grp 1/Material
Material
Pmnt terms
Plant/Customer/Material
980
985
11
976
Plant/Cust.grp.2/Matl grp 1
Country/PlntRegion/Region/Plant/TaxCl1Cus
t/TaxCl.Mat/Stor. l
Export Taxes
PlntRegion/Region/TaxCl1Cust/Cust.grp.3
987
Plant/Customer/Material
981
5
Plant/Stor. loc./Cust.grp.2/Material
Customer/Material
979
974
975
4
972
4
350
Plant/Cust.grp.2/Material
Sales off./Cust.grp.2/Material
Region/Cust.grp.2/Material
Material
PlntRegion/Region/Plant/Stor.
loc./Cust.grp.2/Matl grp 1
Material
Sales Organization
982
Plant/City code/Mat.pr.grp
5
4
Customer/Material
Material
Combi Access
Sequence
3
4
ZI05
ZI06
Payment Terms
Plant Cust Grp
Mat Grp
ZI08
India UTXJ tax

access sequenc
ZI09
ZI10
ZI11
India tax access

CST
Plant Customer
Material
Plant/Cust grp
2/material
ZI12
Additional Margin
10
11
ZI13
ZI14
12
ZI15
13
ZI16
MRP-India
Sales
Organisation
Secondary
Freight
Transfer Price
Page 108 of 142
PROJECT DISHA
The following condition types are created in order to cater for the
different pricing procedure:
No. Condition Description
Type
1
ZI00
IN100%
discount
2
ZI01
IN Zero
Taxes
3
ZIAB
IN MRP Abatement
4
ZIAM
IN Add
Margin UP
5
ZIAP
IN Axion LP
6
ZIBP
IN RD Basic
Price
7
ZICC
IN Fact. Ass.
Value
8
ZICD
IN Cash
Discount
9
ZICP
IN Inter Co.
Sale Pr
10 ZID1
Modern
Trade Disc1
11 ZID2
Modern
Trade Disc2
12 ZID3
Modern
Trade Disc3
13 ZIED
IN Export
Depot
14 ZIF1
same free
goods
15 ZIF2
same copy
ZIF1
16 ZIF4
Cross Promot
17 ZIF5
Copy ZIF4
18
ZIF6
19
ZIFG
20
ZIFS
21
22
ZILP
ZIM1
23
ZIM2
24
ZIM3
25
ZIMA
Cross Pro
Line14
IN Free
goods
IN Freight
Subsidy
IN List Price
IN 1st
Mrgn/Disc
IN 2nd
Mrgn/Disc
IN 3rd
Mrgn/Disc
Further Disc
UP
Condition
Class
Discount or
surcharge
Taxes
Calculation
Type
Percentage
Access
Maintain
Sequence Records
None
---
Percentage
ZI14
A0
Discount or
surcharge
Discount or
surcharge
Prices
Prices
Percentage
ZI06
Percentage
ZI12
Quantity
Percentage
ZI10
ZI14
Y
100%
Prices
Quantity
K004
Discount or
surcharge
Prices
Fixed
amount
Quantity
None
---
ZI16
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Prices
Percentage
ZI11
Percentage
ZI11
Percentage
ZI11
Quantity
ZI11
Discount or
surcharge
Discount or
surcharge
Prices
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Prices
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Percentage
ZI11
Percentage
ZI14
----
Quantity
Percentage
ZI14
-----
Percentage
ZI14
-----
Quantity
None
-----
Fixed
amount
Quantity
Percentage
None
-----
ZI10
ZI02
Y
Y
Percentage
ZI02
Percentage
ZI02
Percentage
ZI12
Page 109 of 142
PROJECT DISHA
26
ZIMP
27
ZIP2
28
ZIP3
29
ZIP4
30
ZIPA
31
ZIPM
32
33
ZIPR
ZIRD
34
ZIS1
35
ZIS2
36
ZIS3
37
ZIS4
38
ZIS5
39
ZIS6
40
ZIS7
41
ZIS8
42
ZISA
43
ZISB
44
ZISD
45
ZISF
46
ZIT0
47
ZIT1
48
ZIT2
49
ZIT3
50
ZIT4
IN Profit
Margin(re)
IN Adj for
Prec Tax
IN Prec Tax
IN Prec Tax
Copy
IN MRP
Axion
IN Profit
Margin
IN MRP
IN RD Basic
Cpy 100%
IN LST/RST
Reverse
IN CST
Reverse
IN LST/RST
Rvs Copy
IN CST Rvs
Copy
IN
Surch/Cess
ST Fwd
IN
Surch/Cess
Fwd
IN
Surch/Cess
ST Fwd
IN
Surch/Cess
Fwd
IN Cust Sale
Allowc
IN Cust SL
All Copy
IN Special
Discount
Secondary
Freight
IN Trd Disc
Fw %
IN Trd Disc
Fw Val
IN Trd Disc
Rev Val
IN Trd Disc
Rev Cpy%
IN Trd Disc
Rev %
Prices
Percentage
ZI14
-----
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Prices
Quantity
ZI08
Quantity
ZI08
Quantity
ZI08
-----
Quantity
ZI13
Prices
Percentage
ZI14
------
Prices
Discount or
surcharge
Taxes
Quantity
Percentage
ZI13
ZI14
Y
-----
Percentage
ZI08
Taxes
Percentage
ZI09
Taxes
Percentage
ZI08
Taxes
Percentage
ZI08
-----
Taxes
Percentage
ZI08
Taxes
Percentage
ZI08
Taxes
Percentage
ZI08
Taxes
Percentage
ZI08
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Percentage
ZI10
Percentage
ZI10
------
Percentage
ZI05
Gross weight
ZI15
Y Scales
Percentage
ZI04
Quantity
ZI04
Quantity
ZI04
-----
Percentage
ZI04
-----
Percentage
ZI04
-----
Page 110 of 142
PROJECT DISHA
51
ZITL
52
ZITP
53
ZITR
54
ZITT
55
ZITX
IN Truck Ld
Incentv
IN 3rd Party
Price
IN Turnover
Tax Rev
IN Turnover
Tax
IN Tax Differ
100%
Discount or
surcharge
Prices
Fixed
amount
Quantity
None
-----
ZI11
Discount or
surcharge
Discount or
surcharge
Discount or
surcharge
Percentage
ZI06
Percentage
ZI06
Percentage
ZI14
-------
Remarks :
Trade Discount issued to customers would have narrations as per the

agreement with the customer in the billing layout.
These narrations would be customer, material, period specific To be

addressed by using two Z Table in SAP namely Narrations Vs Customer,
Discount Vs Customer.
Customer Sales Allowance of 3.25% discount is offered to AM

Marketing. This allowance is applied on Normal RDs delivered price.
These RDs payment term shall be considered as Demand Draft.
For Second sale this % shall remain as 3.25% and for first sale product
it will vary with respect to the sales tax % of that category.
Page 111 of 142
PROJECT DISHA
Below are the examples for the above Pricing Procedures SN Serial Number
f(SN) Function of SN
%/R/V Percentage / Rate / Value
H/I Header Level / Item Level
+/- Plus / Minus or Positive / Negative
A/c Posting Account posting
M/A Manual entry / Automatic entry
Remarks > Formula used
Invoice Printing -> Details to be printed in Invoice
(1) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER DELIVERED
PRICE
F(SN) Values in
Exampler
1-2
RD / MT / CHEK
FRANCHISES MARGIN
SUB TOTAL - B
RD
LANDED PRICE- (RDLP)
3-4
LST / RST / SC/ CESS
10
RD BASIC PRICE
5-6
Applicable Status
3,00
0.00
22
2.22
2,77
7.78
15
7.23
2,62
0.55
23
8.23
2,382.
31
Auto /
Manual
A/c
Posting
R
{
M
Billing Starts Here

A
RD BASIC PRICE
10
TOTAL
2,382.
31
23
8.23
2,620.
55
N
C
Page 112 of 142
PROJECT DISHA
(2) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WI

Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
RD / MT / CHEK
FRANCHISES
MARGIN
SUB TOTAL - B
RD LANDED PRICE(RDLP)
TRADE DISCOUNT
SUB TOTAL - C
PRICE TO RD
F(SN)
Values in
Exampler
1-2
3-4
5-6
10
Applicable Status
3,00
0.00
22
2.22
2,77
7.78
15
7.23
2,62
0.55
12
4.79
2,49
5.76
22
6.89
Auto /
Manual
A/c
Posting
R
{
M
S
F
S
T
S
V
2,268.87
Billing Starts Here

A
RD BASIC PRICE
9&5
TRADE DISCOUNT
A -B
2,393.
66
11
9.68
P
V
R
D
R
D
S
%
2,27
SUB TOTAL - 1
3.98
22
10
TOTAL VALUE
7.40
2,501.
37
Page 113 of 142
PROJECT DISHA
(3 ) MRP BASED PRICING PROCEDURE - FOR CST / LST / RST WORKING. - WITH
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
RD / MT / CHEK
FRANCHISES
MARGIN
SUB TOTAL - B
LANDED PRICE(RDLP)
SUB TOTAL - C
CST
SUB TOTAL - D
Auto /
Manual
A/c
Posting
2,083.33
117.92
R
{
M
1,965.41
S
F
12
210.58
5-6
1,754.83
67.49
7-8
1,687.34
F(SN)
Values in
Exampler
Applicable Status
2,250.00
166.67
1-2
3-4
RD
S
C
S
(
Billing Starts Here
RD BASIC PRICE
1,687.34
CST
67.49
SUB TOTAL - 1
TOTAL VALUE
A -B
1,754.83
1,754.83
Page 114 of 142
PROJECT DISHA
( 4 ) MRP BASED PRICING PROCEDURE - FOR CST / LST / RST WORKING. - WITH
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER DELIVERED
PRICE
Values
F(SN)
in
Exampler
660.00
48.89
1-2
611.11
Auto
Applicabl Statu /
A/c
R
e
s Man Posting
ual
I
A
N
MRP - {MR
I
A
N
IN %)}
I
RD / MT / CHEK
FRANCHISES MARGIN
34.59
RETAILER
PRICE - {R
DELIVERE
MARGIN I
SUB TOTAL - B
RD
3-4
576.52
SUB TOTA
CHEK FRA
VALUE
TRADE DISCOUNT
1.766
10.00
SUB TOTAL - C
5-6
566.52
12
60.70
7-8
515.82
19.84
7-8
495.98
SUB TOTA
SUB TOTAL - D
10
CST
11
SUB TOTAL - E
RDLP- {RD
TAX %)}
SUB TOTA
SC / CESS
SUB TOTA
C/(1+CST
Billing Starts Here

A
B
RD BASIC PRICE
TRADE DISCOUNT
SUB TOTAL - 1
CST
C
E
SUB TOTAL - 2
TOTAL VALUE
9
A
A-B
R
%
1.766
A -B
505.99
8.94
497.05
I
I
A
A
Y
Y
PRICE TO
19.88
RD BASIC
516.93
516.93
RD BASIC
Page 115 of 142
PROJECT DISHA
(5) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH OUT TRADE DISCOU
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
RD / MT / CHEK
FRANCHISES
MARGIN
SUB TOTAL - B
RD BASIC PRICE
F(SN)
Values
in
1-2
3-4
10
5-6
Exampler
3,000.0
0
222.2
2
2,777.7
8
157.2
3
2,620.5
5
238.2
3
2,382.31
Applicable Status
Auto /
A/c
Manual Posting
MRP - {
%)}
RETAIL
{RETA
PRICE
RDLP%)}
Billing Starts Here

A
B
C
RD BASIC PRICE
SPECIAL DISCOUNT
SUB TOTAL - 1
7
A
A-B
R
%
0.5
10
TOTAL
2,382.31
11.91
2,370.40
237.0
4
2,619.35
Net Inv
Custom
Page 116 of 142
PROJECT DISHA
( 6 ) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH TRADE DISCO
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
RD / MT / CHEK
FRANCHISES
MARGIN
SUB TOTAL - B
TRADE DISCOUNT
SUB TOTAL - C
F(SN)
Values
in
Applica
Auto /
A/c
Status
ble
Manual Posting
3,000.00
222.22
1-2
2,777.78
157.23
RETAI
{RETA
PRICE
3-4
2,620.55
SUB TO
FRANC
124.79
5-6
2,495.76
10
226.89
Exampler
PRICE TO RD
MRP %)}
SUB TO
(1 + TR
SUB TO
DISCO
RDLP%)}
2,268.87
Billing Starts Here
D
E
SUB TOTAL - 1
SPECIAL DISCOUNT
SUB TOTAL - 2
A -B
C
C-D
0.5
2,273.98
11.37
2,262.61
10
226.26
PRICE
DISCO
RD BA
DISCO
RD BA
DISCO
SUB TO
CESS %
TOTAL VALUE
2,500.24
RD BASIC PRICE
9&5
2,393.66
TRADE DISCOUNT
119.68
Page 117 of 142
PROJECT DISHA
( 7 ) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH OUT TRADE DISCO
KERALA SPECIFIC
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
F(SN)
Values
in
300.00
22.22
MRP %)}
1-2
277.78
15.72
RETAI
- {RET
PRICE
3-4
262.05
13.8
31.78
RDLP%)}
Net Inv
Custom
Exampler
Applicable
Statu Auto /
A/c
s Manual Posting
RD / MT / CHEK
FRANCHISES MARGIN
SUB TOTAL - B
LANDED PRICE(RDLP)
RD BASIC PRICE
5-6
230.28
A
B
C
D
RD BASIC PRICE
SPECIAL DISCOUNT
SUB TOTAL - 1
7
A
A-B
A
R
%
0.5
13.8
230.28
1.15
229.12
31.78
I
I
A
A
Y
Y
262.05
RD
Billing Starts Here
TOTAL
Page 118 of 142
PROJECT DISHA
( 8 ) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH TRADE DISCO
Sl No
Condition Type
F(SN)
Values
in
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER DELIVERED
PRICE
300.00
22.22
1-2
277.78
15.72
3-4
262.05
12.48
5-6
249.58
13.8
30.26
2
3
RD / MT / CHEK
FRANCHISES MARGIN
SUB TOTAL - B
LANDED PRICE(RDLP)
TRADE DISCOUNT
SUB TOTAL - C
Exampler
Applicable
Statu Auto /
A/c
s Manual Posting
RD
PRICE TO RD
MRP %)}
RETAI
- {RET
PRICE
SUB T
CHEK
VALU
SUB T
(1 + TR
SUB T
DISCO
RDLP%)}
219.31
Billing Starts Here

A
RD BASIC PRICE
9&5
TRADE DISCOUNT
A -B
0.5
C
D
E
23
1.79
20.20
PRICE TO RD + T
DISCOUNT VAL
RD BASIC PRICE
DISCOUNT %
RD BASIC PRICE
DISCOUNT VALU
1.10
11.59
2
SUB TOTAL - 1
SPECIAL DISCOUNT
2
SUB TOTAL - 2
C-D
19.10
A-B
13.8
TOTAL VALUE
30.39
25
0.59
SUB TOTAL 1 * L
CESS %
Page 119 of 142
PROJECT DISHA
( 9 ) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH OUT TRADE DISCO
Sl
No
Condition Type
1 MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
3 RETAILER DELIVERED
PRICE
2
Exampler
Applicable Status
Auto /
Manua
F(SN)
Values in
100.00
7.41
1-2
92.59
RD / MT / CHEK
FRANCHISES MARGIN
6.5
5.65
SUB TOTAL - B
RD
3-4
86.94
17.25
12.79
5-6
74.15
R
%
17.25
74.15
12.79
I
I
A
A
A+B
3.25
2.83
A +B-C
84.12
6 LST / RST / SC/ CESS

7 RD BASIC PRICE
Billing Working
A RD BASIC PRICE
B LST / RST / SC/ CESS
CUSTOMER SALES
C
ALLOWNACE
D TOTAL
TO ADD TAX COMPONENT ON DISCOUNT PORTION TO THE BASIC PRICE. - FOR WORKING REF RE
REVISED BASIC PRICE SHALL BE - RD BASIC PRICE + DIFFERENTIAL IN SALES TAX
FORMULA FOR REVISED BASIC SHALL BE = N = RD BASIC PRICE + ( CUSTOMER SALES ALLOWNACE
CUSTOMER SALES ALLOWNACE /(1+ LST/ RST/CESS IN
BILLING TO CUSTOMER
RD BASIC PRICE
II
III
III
CUSTOMER SALE
ALLOWANCE - ****
SUB TOTAL - AA
LST / RST / SC / CESS
A+N
VALUE OF C
I - II
III
3.79
17.25
TOTAL
74.57
2.83
71.74
12.38
84.12
Page 120 of 142
PROJECT DISHA
( 10 ) MRP BASED PRICING PROCEDURE - FOR LST / RST WORKING. - WITH TRADE DISC
ALLOWANCE
Sl
No
Condition Type
1 MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
3 RETAILER DELIVERED
PRICE
2
F(SN)
Values
in
1-2
Exampler
Auto /
Manual P
Applicable
Status
3,000.00
222.22
2,777.78
RD / MT / CHEK
FRANCHISES MARGIN
157.23
SUB TOTAL - B
RD
3-4
2,620.55
124.79
5-6
2,495.76
8 LST / RST / SC/ CESS
17.25
367.18
9 PRICE TO RD
6 TRADE DISCOUNT
7 SUB TOTAL - C
2,128.58
Billing Working
A RD BASIC PRICE
9+5
2,253.37
B TRADE DISCOUNT
112.67
A -B
2,140.70
17.25
369.27
C+D
3.25
81.57
2,509.97
C
SUB TOTAL - 1
D LST / RST / SC/ CESS

CUSTOMER SALE
E ALLOWANCE
E TOTAL VALUE
TO ADD TAX COMPONENT ON DISCOUNT PORTION TO THE BASIC PRICE. - FOR WORKING REF REM
REVISED BASIC PRICE SHALL BE - RD BASIC PRICE + DIFFERENTIAL IN SALES TAX
FORMULA FOR REVISED BASIC SHALL BE = N = RD BASIC PRICE + ( CUSTOMER SALES ALLOWNACE -
Page 121 of 142
PROJECT DISHA
CUSTOMER SALES ALLOWNACE /(1+ LST/ RST/CESS IN %

BILLING TO CUSTOMER
I RD BASIC PRICE
II TRADE DISCOUNT
III CUSTOMER SALE
ALLOWANCE - ****
IV
III
SUB TOTAL - AA
LST / RST / SC / CESS
A+N
R
%
VALUE OF C R
I - II - III
IV
5
3.79
17.25
TOTAL
2,265.37
113.27
81.57
2,070.52
357.17
2,427.69
Page 122 of 142
PROJECT DISHA
( 11 ) MRP BASED PRICING PROCEDURE - FOR UP GOVT CUSTOMERS - PRODUCTS OF FIRST S

Sl No
Condition Type
F(SN)
Values in
MRP
RETAILER MARGIN
SUB TOTAL - A
1-2
RD MARGIN
SUB TOTAL - B
3-4
LST / SC
SUB TOTAL - C
ADDITIONAL MARGIN - TO
COMPANY
5-6
7
R
%
Applicable
Status
Auto /
Manual
A/c
Posting
75.00
5.56
69.44
3.93
65.51
4.85
60.66
1.19
Exampler
8%
6%
8%
2%
BILLING STARTES FROM HERE

9
10
CUSTOMER RATE
TAX
7+8
61.85
0.00
Page 123 of 142
PROJECT DISHA
( 12 ) MRP BASED PRICING PROCEDURE - FOR UP GOVT CUSTOMERS - PRODUCTS OF SECON

Sl No
Condition Type
F(SN)
Values in
MRP
RETAILER MARGIN
SUB TOTAL - A
1-2
RD MARGIN
SUB TOTAL - B
3-4
LST / SC
SUB TOTAL - C
5-6
8
9
FURTHER DISCOUNT
SUB TOTAL - D
7
7-8
%
R
10
11
CUSTOMER RATE
TAX
Applicable
Status
Auto /
Manual
A/c
Posting
55.00
5.00
50.00
2.83
47.17
0.00
47.17
1.81
I
A
45.36
BILLING STRATES FROM HERE
45.36
0.00
Exampler
10%
6%
0%
4%
( 13 ) LIST PRICE BASED PRICING PROCEDURE
Sl No
Condition Type
LIST PRICE
TRADE DISCOUNT
SPECIAL DISCOUNT
F(SN)
Values in
Exampler
R/%
A-B
0.5
Applicable Status
Invoicing begins here

1,000.00
I
50.0
0
4.7
5
Auto / A/c
Manual Posting
A
CUSTOM
TRADE D
OR CUST
TRADE D
RATE
(CUSTOM
TRADE D
SPECIAL
Page 124 of 142
PROJECT DISHA
D
CUSTOMER SALE
ALLOWANCE
A-B-C
CUSTOM
LOCATIO
D1
MODERN TRADE
DISCOUNT 1
CUSTOM
D2
MODERN TRADE
DISCOUNT 2
CUSTOM
D3
MODERN TRADE
DISCOUNT 3
CUSTOM
A-B-C-DD1-D2-D3
945.2
SUB TOTAL - F
LST / RST
10
SURCHARGE
ADDITIONAL
SURCHARGE / CESS
CESS
TURN OVER TAX
CASH DISCOUNT
FREIGHT SUBSIDY
FREIGHT
4.73
10
0.47
F
E
%
V
RV
RV
I
H
H
H
H
+
+
-
A
A
M
M
A
Y
Y
Y
Y
Y
TOTAL
1,044.9
7
CUSTOM
Net Invoic
to Custom
H
I
J
K
L
M
N
5
94.5
3
Page 125 of 142
PROJECT DISHA
( 14 ) MRP BASED PRICING PROCEDURE - VAT - SIMILAR TO CONVENTIONAL MRP BASED WORKING.
SEPARATELY.
Sl No
1
2
3
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER
DELIVERED PRICE
RD / MT / CHEK
FRANCHISES
MARGIN
SUB TOTAL - B
F(SN)
Values
in
3,000.0
0
MRP - {M
1-2
3,000.0
0
RETAILE
{RETAILE
(1+ MARG
3-4
3,000.0
0
RDLP- {R
LST x SC
ASC to be
ST or SC
Exampler
Applicable
272.7
Statu Auto /
A/c
s
Manual Posting
LST / RST
10
SURCHARGE
ADDITIONAL
SURCHARGE /
10
CESS
CESS to b
ST or SC
10
TURN OVER TAX
5-6-7-8
To be cust
states
11
RD BASIC PRICE
5-6-7-89
2,712.99

2,712.99
I
RD BASIC
IN % / (1+
RD BASIC
IN RATE
D
D1
D2
RD BASIC PRICE
TRADE DISCOUNT
SPECIAL DISCOUNT
CUSTOMER SALE
ALLOWANCE
MODERN TRADE
DISCOUNT - 1
MODERN TRADE
DISCOUNT - 2
11
R/%
A-B
0.5
3.25
3
12.9
9
1.30
129.1
9
BASED O
PAYMEN
ADVANC
CREDIT B
CUSTOM
LOCATIO
12.8
5
83.5
6
Page 126 of 142
CUSTOM
CUSTOM
PROJECT DISHA
D3
MODERN TRADE
DISCOUNT - 3
A-B-CD-D1
SUB TOTAL - F
LST / RST
10
G
H
SURCHARGE
ADDITIONAL
SURCHARGE /
CESS
CESS
TURN OVER TAX
CASH DISCOUNT
FREIGHT SUBSIDY
FREIGHT
F
G
%
%
5
10
F
E
%
V
RV
RV
TOTAL
I
J
K
L
M
N
2,487.3
9
248.7
4
12.44
1.24
2,749.8
1
I
I
+
+
A
A
Y
Y
I
H
H
H
H
+
+
-
A
A
M
M
A
Y
Y
Y
Y
Y
CUSTOM
Net Invoic
Customer
Page 127 of 142
CUSTOM
PROJECT DISHA
( 15 ) LIST PRICE BASED PRICING PROCEDURE FOR CST CUSTOMER - SIMILAR TO CONVENTIONAL WO
Sl No
Condition Type
RD BASIC PRICE
TRADE DISCOUNT
SPECIAL DISCOUNT
D1
D2
D3
MODERN TRADE
DISCOUNT 1
MODERN TRADE
DISCOUNT 2
MODERN TRADE
DISCOUNT 3
F(SN)
Values in

1,000.00
I
CUSTOM
DISCOUN
BASIC - T
VALUE
OPTIONA
TRADE D
DISCOUN
CUSTOM
CUSTOM
CUSTOM
A-B-C-D
H
H
H
H
+
-
A
M
M
A
Y
Y
Y
Y
CUSTOM
Net Invoic
Customer
R/%
A-B
0.5
SUB TOTAL - F
CST
J
K
L
M
TURN OVER TAX

CASH DISCOUNT
FREIGHT SUBSIDY
FREIGHT
%
V
RV
RV
TOTAL
Applicabl Statu Auto /

A/c
e
s Manual Posting
Exampler
50.0
0
4.7
5
945.2
5
37.8
1
983.0
6
Page 128 of 142
PROJECT DISHA
( 16 ) MRP BASED PRICING PROCEDURE - FOR KENDRIYA BANDAR CUSTOMERS - PRODUCTS

Sl No
Condition Type
F(SN)
Values
in
Exampler
MRP
KANDRIYA MARGIN
SUB TOTAL - A
1-2
KANDRIYA BANDAR
DISCOUNT - 1
SUB TOTAL - B
3-4
KANDRIYA BANDAR
DISCOUNT - 2
SUB TOTAL - C
LST / SC
SUB TOTAL - D
A
B
CUSTOMER RATE
TAX
TOTAL VALUE
Auto /
A/c Posting REMAR
Manual
MRP - M
IN % )
844.44
MRP - R
5% 40.21
SUB TOT
MARGIN
804.23
SUB TOT
1.50% 12.06
SUB TOT
DISCOU
5-6
792.17
SUB TOT
DISCOU
8% 58.68
SUB TOT
IN %)
7-8
733.49
SUB TOT
9
A
R
%
733.49
8% 58.68
A+B
792.17
912.00
Applicable Status
8% 67.56

I
+
A
Y
I
+
A
Y
I
Page 129 of 142
SUB TOT
PROJECT DISHA
( 17 ) MRP BASED PRICING PROCEDURE - FOR KANDRIYA BANDAR CUSTOMERS - PRODUCTS
Sl No
Condition Type
MRP
2
3
F(SN)
Values
Auto /
Exampler Applicable Status
A/c Posting REMARK
in
Manual
1260.00
KANDRIYA MARGIN
SUB TOTAL - A
KANDIRYA
DISCOUNT - 1
1
1-2
%
R
8% 93.33
1166.67
5%
55.56
3-4
1111.11
SUB TOTAL - B
KANDRIYA
DISCOUNT - 2
2%
16.67
SUB TOTAL - C
1094.44
8
9
LST / SC
SUB TOTAL - D
7
7 -8
%
R
0%
0.00
1094.44
A
B
C
CUSTOMER RATE
TAX
TOTAL
9
A
R
%
4
5
I
A
N
I
A
N
1094.44
I
+
A
Y
0%
0.00
I
+
A
Y
1094.44
I
+
A
Y
Page 130 of 142
MRP - MR
%)
MRP - KA
SUB TOT
KANDRIY
SUB TOT
VALUE
SUB TOT
2 IN %
SUB TOT
2 VALUE
SUB TOT
%)
SUB TOT
SUB TOT
PROJECT DISHA
( 18 ) MRP BASED PRICING PROCEDURE - FOR BSF CUSTOMER

Sl No
Condition Type
F(SN)
Values
in
MRP
BSF DISCOUNT
SUB TOTAL - A
1-2
A
B
CUSTOMER RATE
TAX
TOTAL VALUE
Exampler
26%
619.05
Auto /
A/c Posting
Manual
Applicable
Status
2380.95

2380.95
I
+
A
0.00
I
+
A
Y
Y
2380.95
9
A
R
%
A+B
3000.00
0%
Page 131 of 142
PROJECT DISHA
( 19 ) MRP BASED PRICING PROCEDURE - MPT - SIMILAR TO CONVENTIONAL MRP BASED WORKING.
WHEN PRODUCTS ARE GOING TO SALE 2ND TIME WITHIN TH
Sl No
1
2
3
4
5
6
7
Condition Type
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER DELIVERED
PRICE
RD / MT / CHEK
FRANCHISES MARGIN
SUB TOTAL - B
RD
LST / RST
SURCHARGE
Applicabl Stat Auto /

A/c
e
us Manual Posting
F(SN)
Values in
Exampler
3,000.00
222.22
1-2
2,777.78
157.23
3-4
2,620.55
5
6
%
%
0
0
I
I
A
A
N
N
ADDITIONAL
SURCHARGE /
CESS
10
TURN OVER TAX
5-6-7-8
11
PRICE ADJ. FOR MPT
12
RD BASIC PRICE
5-6-7-8-9
RD BASIC PRICE
12
TRADE DISCOUNT
R/%
SPECIAL DISCOUNT
A-B
0.5
D
D1
D2
CUSTOMER SALE
ALLOWANCE
MODERN TRADE
DISCOUNT - 1
MODERN TRADE
DISCOUNT - 2
177.78
2,442.77
I
2,442.77
I
116.3
11.5
7
-
Page 132 of 142
PROJECT DISHA
D3
MODERN TRADE
DISCOUNT - 3
2,314.8
7
H
H
M
A
Y
Y
Net Sales Value
E=A-B-CD-D1
Preceding Tax
TOTAL
LST / RST
12
Preceding Tax
NET PAYABLE TAX
H=G-F
NET SALES VALUE
TOTAL SALES VALUE
I=E+H
TURN OVER TAX
SALES VALUE
K=I+J
ADDL. DISCOUNT
TRUCK LOAD INCENTIVE
RV
FREIGHT SUBSIDY
FREIGHT
N
O
RV
RV
K-L-M-N-O
P
Q
R
S
TOTAL
100.0
0
2,214.8
7
277.7
8
100.0
0
177.7
8
2,314.8
7
2,492.6
5
24.9
3
2,517.5
8
24.9
3
50.0
0
10.0
0
2,432.6
5
Page 133 of 142
PROJECT DISHA
( 20 ) MRP BASED PRICING PROCEDURE - MPT - SIMILAR TO CONVENTIONAL MRP BASED WORKING.
WHEN PRODUCTS ARE GOING TO SALE 1ST TIME WITHIN THE
Auto /
A/c
Sl No
Condition Type
F(SN) Values in
Exampler
Applicable Status
Manual Posting
1
2
3
MRP
RETAILER / SALON
MARGIN
SUB TOTAL - A
RETAILER DELIVERED
PRICE
3,000.00
222.22
1-2
2,777.78
RD / MT / CHEK
FRANCHISES MARGIN
157.23
SUB TOTAL - B
RD
3-4
2,620.55
LST / RST
12
280.77
SURCHARGE
ADDITIONAL
SURCHARGE /
CESS
10
TURN OVER TAX
5-6-7-8
11
PRICE ADJ. FOR MPT
12
RD BASIC PRICE
5-6-7-8-9
RD BASIC PRICE
12
2,339.77
I
2,339.77
I
TRADE DISCOUNT
R/%
SPECIAL DISCOUNT
A-B
0.5
CUSTOMER SALE
ALLOWANCE
MODERN TRADE
D1
DISCOUNT - 1
MODERN TRADE
D2
DISCOUNT - 2
D
111.4
11.0
9
-
Page 134 of 142
PROJECT DISHA
MODERN TRADE
D3
DISCOUNT - 3
A
E=A-B-CD-D1
F
Net Sales Value
Preceding Tax
TOTAL
LST / RST
12
Preceding Tax
NET PAYABLE TAX
H=G-F
NET SALES VALUE
TOTAL SALES VALUE
I=E+H
TURN OVER TAX
SALES VALUE
K=I+J
ADDL. DISCOUNT
TRUCK LOAD INCENTIVE
RV
N
O
K-L-M-NO
RV
RV
P
Q
R
S
FREIGHT SUBSIDY
FREIGHT
TOTAL
2,217.2
7
2,217.2
7
266.0
7
266.0
7
2,217.2
7
2,483.3
4
24.8
3
2,508.1
7
24.8
3
50.0
0
10.0
0
2,423.3
4
H
H
M
A
Y
Y
Page 135 of 142
PROJECT DISHA
3.2
SD: Required Layouts and Reports
Sl.No
1
2
3
4
Name of the Layout
Stock Transfer Note from Factory

Stock Transfer Note from Depot
Delivery Challan from Depot
Stock Return Note
Compa
ny
Freq
Consolidat
Specifi
uenc
e (HSIL +
c
y
HMIL)
(HSIL/
HMIL )
Daily
All
No
Daily
All
No
Daily
All
Daily
All
All
Invoice
Domestic Sale from Factory/Captive Consumption ( on pre-printed Daily
stationary)
Daily
Domestic Sale from Depot
VAT specific for Haryana (similar to 7)
Daily
MPT specific for Bihar, Madhya Pradesh and Chattisgarh (similar to
Daily
7)
Exports From Factory to Excise Bonded Warehouse in Indian
Daily
Currency
All
10 Exports From Excise Bonded Warehouse to the Customer in the Daily

currency in which the order is being created.
All
11 Exports from Depot for Nepal and Bangladesh Customers & Daily
Merchant Export from zone office
12 CSD Billing
Daily
All
13 Modern Trade customer Billing specific formats
All
5
6
7
8
9
Daily
All
All
All
All
No
No
Location
Remarks
Priority
Scope
Factory
Depot
ABAP
ABAP
1
1
SD & MM
SD & MM
Depot
ABAP
SD
Depot
ABAP
SD & MM
Factory
ABAP
SD
Depot
Depot
ABAP
ABAP
1
1
SD
SD
Depot
ABAP
SD
Factory
ABAP
SD
Depot
ABAP
SD
Depot
ABAP (Avg 15-20

inv per month)
SD
Depot
ABAP
SD
Depot
Manual 3 - 4 inv
per month
SD
Factory /
Depot
CIN Std
SD
No
No
No
No
No
No
No
All
No
No
No
14 EXPORT - ARE1
Daily
All
No
Page 136 of 142
PROJECT DISHA
SD REPORTS REQUIREMENT
Sl.No
Name of the Report
Sales Abstract
Company Sales overview

(Value) & (Quantity)
Sales Analysis
Sales plan Vs Actual Sales

report
RSM / ASM wise product

wise sales report
Sales Men / Customer wise

productwise sales report
Selection Criteria
Date range, Depot, State,
Zone, All India
Depot, State, Zone, All India,
Select Brand, All Brands,
Fiscal Year/ Date range,
Company, Include tax or
Exclude Tax.
Date range, Customer group 1
& 2, Customers, Town,
Inclusive sales return or
Exclusive sales return,
Material, SKU, Brand
Town,Depot, State, Zone, All
India, RSM, ASM, TSI, Date
range, Company, Material,
SKU, Brand
Date range, ASM, RSM
Value, Tons, Alternate unit of
measure, Material, SKU,
Brand
Date range, TSI, Customer
Group 1 & 2 Value, Tons,
Alternate unit of measure,
Material, SKU, Brand
Consolidate
Frequency HSIL/HMIL (HSIL/HMI
L)
Location
Remarks Priority Scope
Monthly
All
No
Corporate & Zone
BW
SD
Weekly
All
No
Corporate & Zone
BW
SD
Daily
All
No
Corporate, Zone,
Depot
BW
SD
Weekly
All
No
Corporate, Zone,
Depot
BW
SD
Weekly
All
No
Corporate & Zone
BW
3
SD
Weekly
All
No
Zone, Depot
BW
3
SD
Page 137 of 142
PROJECT DISHA
Consolidated report
SKU wise primary trend
10
11
12
Date Range, Depot, State,

Zone, All India, Quantity in
Weekly
Base unit of measure,
Alternate unit of measure, MT,
Year , SKU, Zone, State,
Monthly
Depot
All
No
Zone, Depot
BW
3
SD
All
No
Corporate & Zone
BW
Fast Forward Tracking

Year, Brand, Base unit of
measure, alternate unit of
Monthly
( select town ) ( To be
considered in sales analysis ) measure, ton,KL,State, Zone,
All
No
Corporate, Zone &

BW
Depot
Delivery Challan ( Free of

charge customer delivery
report )
Date range, customer group 1

& 2, Customer, Depot, State,
Weekly
Zone, All India, Company,
Order Type
All
Invoice wise despatch

statement (Sales tax report )
Cross Promotion Sale
( Invoiced Product, Free
Product Sale )
Date range, Customer Group 1

Monthly
& 2, Customer
All
No
Depot & Zone
ABAP
All
No
Depot & Zone
BW
Main Material, cross product

wise, date range, Depot, State, Monthly
Zone,
Depot, State, Zone, Date
Monthly
range
13
Inactive customer list
14
Sales / Sales return - Register Depot, State, Zone, All India,

Monthly
Material, customer group 1 & 2
( Detail and Summary )
15
Damage / Sales Return
16
List of Cancelled Invoice
Townwise Brand wise sales

( to be considered in sales
analysis )
Depot, State, Zone, All India,

Monthly
Material, customer group 1 & 2
Customer group 1 & 2,
Customer, Depot, State, Zone, Monthly
All India
customer town, select brand or
Weekly
all brands, TSI,Date Range
SD
SD
No
Depot & Zone
BW
2
SD
SD
SD
All
No
Zone & Corporate
BW
All
No
Corporate , Zone &

BW
Depot
All
No
Zone & Corporate
BW
All
No
Zone & Corporate
BW
SD
SD
SD
SD
All
No
Page 138 of 142
Corporate, Zone &

BW
Depot
SD
PROJECT DISHA
17
18
Townwise customer wise

town, customer, TSI,Date
sales ( to be considered in
Range
sales analysis )
TSI wise customer wise
TSI, Select Customer, All
despatch statement customer, Date Range,
Summary ( to be considered Delivery, Depot, State, Zone
in sales analysis )
TSI wise customer wise
despatch statement detail ( to TSI, Select Customer, All
customer, Date Range,
be considered in sales
Delivery, Depot, State, Zone
analysis )
ASM/Brandwise sales report (
Date Range, Select ASM,
to be considered in sales
Brand, Depot, State, Zone
analysis )
Weekly
All
No
Corporate, Zone &

BW
Depot
SD
Weekly
All
No
Corporate, Zone &

BW
Depot
SD
Weekly
All
No
Corporate, Zone &

BW
Depot
SD
Weekly
All
No
Corporate, Zone &

BW
Depot
SD
All
Corporate, Zone &

BW
Depot
SD
All
No
Corporate & Zone BW
Date range, Year wise, Month

wise, Week wise,
Hierarchy based sales report ( Demographic - VP(S) --> ZM->RSM-->ASM-->TSI,
Monthly
to be considered in sales
Geogrphical - All India -->Zone
analysis )
-->State-->Depot-->Town,
Product Hierarchy
Brand, SKU Customer group 1
Weekly
Channel wise volume breakup & 2, Depot, State, Zone, All
India
Zone /state wise SKU wise

trend ( to be considered in
SKU wise primary trend )
Year , Brand, Zone,
Weekly
SD
All
No
Corporate & Zone BW
3
SD
19
brand wise marketing KP vs Date Range, Select Brand,

Channel wise volume breakup Customer Group 1 & 2,
Weekly
All
No
Corporate & Zone BW
brand wise Sales KP ( to be depot,state, zone, date range,

Weekly
considered in sales analysis ) brand, SKU
All
No
Corporate & Zone BW
Page 139 of 142
SD
SD
PROJECT DISHA
Brand - volume off-take trend

depot,state, zone, date range,
Weekly
( to be considered in sales
brand, SKU
analysis )
All
No
Corporate & Zone BW
20
RD Town wise Brand wise

Secondary Freight ( detail )
Date range,Customer Group 1

& 2 Customer town, Brand,
Weekly
SKU, Material
All
No
Corporate & Zone ABAP
RD Town wise Brand wise

Secondary Freight
( summary )
Special discount based on
payment term
Date range,Customer Group 1

& 2 Customer town, Brand,
Weekly
SKU
All
Customer payment term, Date

Monthly
Range
All
No
Orders Not taken up for

Delivery Purpose
Monthly
All
No
Monthly
All
No
Zone & Depot
BW
Corporate & Zone BW
Corporate & Zone BW
21
22
23
Pending order list
24
Inter Company Sale detail and

summary
25
Stock Return report
26
Export Register
27
Stock Transfer Out Register

Detail / Summary
28
Sales Tax Register
29
Discount Structure Report

Zone, factory location
Monthly
Date range, Customer group1,
Material, Base unit of
Weekly
measure, alternate unit of
measure, Ton, KL
Depot, State, Zone, Material,
SKU, Brand, Date Range
Zone,
Trade discount, Cash
Discount, Modern Trade
discount 1,2,3, Special
Discount, Customer Group 1
and 2, Date Range
SD
SD
No
3
SD
All
No
All
No
Weekly
All
Monthly
All
Monthly
All
SD
SD
SD
SD
SD
No
No
No
Page 140 of 142
Corporate, Zone &

BW
Depot
Zone & Depot
SD
SD
ABAP
Corporate & Zone BW
SD
PROJECT DISHA
30
Stock In Transit Detail &

Summary
Material, SKU, Brand, Supply

Plant, receiving plant, date
Daily
range, STO,
All
No
Page 141 of 142
Corporate , Zone &

ABAP
Depot
SD
PROJECT DISHA
Sign Off SAP SD Module Blueprint Approval

Signing this document records your agreement to the contents of the
Business Blueprint, and confirmations the order to proceed with the remainder
of the project.
Name
Title
Date
Mr. VR. Veerappan
VP- Technical
Mr. T. Krishna Kumar
VP Sales
Mr.
Ranju
Mohan
VP Sales
30.07.2004
GM SKP
30.07.2004
Kumar
Mr. Shekhar Sethu
Signature
30.07.2004
30.07.2004
Page 142 of 142

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PROJECT DISHA

For Sign Off

1 SD: AS-IS General Information

Sales Organization Structure

Figure 1.1: Sales Organization Structure

Organization Structure for SKP

Figure 1.2: Organization Structure for SKP

Finished Goods Process Flow Diagram

The Calcutta Chemicals

Salon (For SKP

Figure 1.3: Finished Goods Process Flow Diagram

Henkel has three different entities namely:

Henkel SPIC India Limited (HSIL)

Henkel Schwarzkopf Professional is purely a part of HSIL.

Henkel sells the following products to the Customers:

UW (Detergents and Cleaners)

Henkel has the following 4 manufacturing plants:

1.10 Customer Types

1.11 Material Movement

1.12 Business Rules for Invoicing

1.13 General Notes

2 SD: AS-IS Business Processes

Manufacturing Plant to Depot (Cross Company also)

II. For UW Others (HSIL)

Manufacturing Plant to Depot (For Detergents)

III. For SKP Prof (HSIL)

IV. For Scrap (HSIL/DIL/CCCo)

Manufacturing Plant to Customer (Excisable and Non-Excisable)

V. For Samples all products (HSIL/DIL/CCCo)

Manufacturing Plant to Customer

Manufacturing Plant of one Company to Manufacturing Plant of other

VII. Other Processes (HSIL/DIL/CCCo)

Manufacturing Plant to Nepal Customer

II. For UW Others (HSIL)

Manufacturing Plant to Export Customer (For Zeolite and Detergents)

Sales Plan-Demand will be covered under PP Module.

The entire Accounts Receivable (AR) will be covered under FI Module.

Manufacturing Plant to Depot (Cross Company also)

Finished Goods are manufactured at Manufacturing Plant and moved to Depot/CFA

Manufacturing Plant to Domestic Customer / Toll Manufacturer

UW and UK products are manufactured at Manufacturing Plant and sold to Institution

Toll Manufacturer (with Henkel registration) to Depot

DIL/CCCo Depot to HSIL Depot (within Depot / across Depot)

o For products received from DIL/CCCo Manufacturing Plant

2.6 HSIL Depot to Re-Distributor / Super Distributor / Modern Trade

o For UW products received from HSIL own Manufacturing Plant

o For UW/UK products received from DIL/CCCo Depot

Depot to Domestic Customer / Toll Manufacturer

o For UW/UK products received from Manufacturing Plant

Manufacturing Plant / Depot to Customer for Samples

2.10 DIL/CCCo Depot to HSIL Depot (within Depot) for Samples

o For products received from DIL/CCCo Manufacturing Plant

2.11 Mfg Plant of one Company to Mfg Plant of other Company

2.12 Mfg Plant of one Company to Mfg Plant of same Company

2.13 High Sea Sales

Henkel places PO to overseas Vendor and receives the goods.

On arrival of goods, Invoice, Packing List and Bill of Lading/Airway Bill is

2.14 Import Component Sale to Toll Manufacturer

2.15 Toll Manufacturing to Merchant export

2.16 Sales Return Claim

2.17 Non-Sales Return Claim

2.18 Damaged Claim

2.19 Stock Return