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build great

products

REMOVE
BARRIERS,
DECIDE FASTER
AND INCREASE
PRODUCT ROI
What if you could get the right product to market 18 percent faster? What would that mean to
your bottom line? For the average 100-person team, 18 percent translates to $1.5 million a year, and
puts one to two hours back into the day of every person on product-related teams.
Your product teams are constantly shifting priorities in response to change, requiring everyone involved
to make hundreds of decisions that can impact the business value of your delivered product. Although
you cant eliminate change, you can help your organization be more productive in its face. You can help
them be more responsive, more empowered and faster.

Where You Lose Value

How You Can Gain Value

One-third of all products are delivered late or incomplete


due to an inability to reach or delay in decision-making,
according to research from Forrester Consulting and
Jama Software. Analysts at Gartner cite speed of
decision-making as the primary obstacle impacting
internal communication.

If your company can cut wait times in half, you can


achieve more than $370,000 annually in productive
time, assuming a 25-person teamand much more
when you consider the opportunity costs avoided by late
delivery of products to market.

According to Forrester, for every hour product teams


spend on heads-down work, they spend 48 minutes
waiting on decisions, or more than 3.5 hours in an
average eight-hour work day.

2014 Jama Software, Inc

In product delivery, the value of decision-making is


often grossly underestimated. If done right, removing
the barriers that prevent swift, accurate decisions can
actually compress overall cycle time by a minimum of
18 percent.

www.jamasoftware.com

| 1.800.679.3058

Bring in stakeholders early.


The fundamental questions are,
What are we building, why are we
building it and how are we building
it? To answer and to execute, you
need consensus and commitment
at the beginning from everyone
involved. By bringing the business
stakeholders in early, product
teams build commitment and buyin to the solution they ultimately
develop. Consider including the
entire product development team
(including engineering, QA and
design) as well; the quality will be
higher and teams will move faster.
With everyone sharing the same
vision and commitment at the front
end, the decision-making process will
be more expeditious moving forward.

Centralize the review process


with a streamlined workflow.
A centralized, searchable review
repository that the entire team can
access helps to reduce the roadblocks,
challenges and frustrations of
having to find, revise, analyze and
keep track of multiple documents
or spreadsheets. A central review
area with a sophisticated workflow
guides large teams through
reviewing, editing and agreeing on
specifications. It also allows reviewers
to collaborate in parallel rather than

Proof:

Produce impactful
collaboration.
By creating a collaboration stream,
people across the organization are
brought into the planning process
to extend product innovation
out of development to include
all stakeholders and phases of
the product-delivery cycle, from
concept to launch. An effective
collaboration process is one that
keeps conversations connected to
the project. It should bring all ideas,
whiteboard sessions, drawings and
other offline conversations that are
critical to product delivery into the
process. The collaboration process
also needs to incorporate tools,
workflows and social constructs that
are familiar to stakeholders so that
they can easily find the information
to form their decisionsfrom any
device, via various applications and
from any location.

One way you can make a


difference right now.

New collaboration systems that


engage teams in the decisionmaking process are effective, even
transformative, particularly for
companies building complex software
and technology products. However,
improving decision-making relies on
much more than implementing new
technologiesit
also requires a
significant cultural
shift. Managers
need to let go of
the commandand-control
approach wherein
they only disperse
Forrester Research,
the necessary
Application Delivery in the Modern Age.
information
to specific
teams for fear
waiting for one group to finish. All
they may become distracted by
team members can see each others
additional insights. Rather, they
comments, enabling them to reach
should empower employees
faster resolution around issues and
by providing them with all the
questions; this typically cuts the
information and trusting them
review cycle in half.
to make the right decisions.

Research shows the average


employee spends 44 percent
of his or her day waiting.

Two Examples of
Minimizing Wait Time
The following customer examples
demonstrate how implementing decisionmaking strategies minimizes wait times
and adds value for companies based on
their specific set of needs.
large semiconductor company has
250 product variations for global
distribution. Most of the design time was
spent in linear review processes, waiting for
one person to finish her part of the review
cycle before the next person could start
his work. To speed these review cycles,
the company brought more people into the
review cycle earlier, increasing the quantity
of real-time discussions between individuals
working on related parts of the product.
For example, when product designers had
questions, they knew exactly who was
working on the related test case or software
specification and got decisions immediately.
The results were dramatic: this global
manufacturing company reduced design
time from three people driving a six-month
process to one person and one month. Thats
an 18-fold, or 90 percent reduction in effort
for the large manufacturing organization.
growing space transport services
company needed to slash wait times
resulting from a wait-for-the-weeklyfour-hour-meeting process and increase
communication to speed up development
and delivery. Using the purposeful
collaboration tools in Jama, the large
ecosystem of partners, contractors and
vendors started conversations and reached
decisions in real time. The result? A 50
percent reduction in average wait time for
defining product requirements the end of
costly four-hour status meetings.
Most important, better decision-making
maximizes value and ROI on your product
delivery by getting the right products
delivered, faster and better than before.

2014 Jama Software, Inc

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YOU NEED TO
BUILD THE RIGHT
PRODUCT FAST.

FIVE
KEYS

TO SUCCESSFUL
PRODUCT DELIVERY
Keep all valuable product IP in one
secure, central, accessible location.
Jama houses your companys requirements, test cases,
discussions, decisions, and all of your valuable intellectual
property in one secure and easy-to-access place. No more
spreadsheets and documents scattered around the company, on
laptops, in emails, desks or file cabinets. No more scrambling
for final revisions or verifying latest versions. Jama gives
you and everyone involved a living single source of truth.

Its not enough to just simply


move fast. Or to simply build
the right product. You need to
do both.

Provide all stakeholders with a common


understanding of whats being built.
When youre ready to start, Jama helps your entire team
define, collaborate, commit to and sign-off on a set of features,
requirements and specifications. Once you get going, well keep
everyone informed about progress and changes along the way.

Ensure that what gets built is what was planned.


Its all too easy to get lost on the path to a new product launch.
Jama helps ensure that what you specify is what gets built, and that
your teams are well-positioned to juggle the inevitable tradeoffs.
Jama gives your team and company confidence that you are ready
to release without missing anything.

WHAT IF YOU COULD


GET TO MARKET
18% FASTER?

Connect quality to product requirements throughout.


Loop teams into the product delivery process early, and keep them
connected throughout the design and development process. Jama
drives higher-quality by ensuring complete test coverage against
the most updated version of software, system and component
specifications.

Reuse information across product lines.


Dont reinvent the wheel each time you start a new project. Jama
empowers teams to leverage existing IP to accelerate new products
and projects. Bring specs, knowledge and best practices forward
and reuse information already stored in Jama to leapfrog your time
to market.

The average employee spends


44% of his or her day waiting.
Jama cuts the wait time in half
so you get almost two hours
of productive work time back.

2014 Jama Software, Inc

Try Jama for Free

Ask a Question

Review our Services

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Schedule a Demo

1.800.679.3058

Ten common
challenges
Jama tackles

THREE WAYS JAMA DELIVERS ROI

FASTER
BETTER
CHEAPER

Engaging all the right stakeholders in the most


effective, efficient manner (knowing who to
involve, when and how)

Pick two is the typical offer. But when youre planning, building and launching
new products using Jama, you get all three. Heres how:

FASTER.
For each hour product teams spend working, they spend 48 minutes
waitingmore than three-and-a-half hours in an eight-hour day. (Forrester
Research, Application Delivery in the Modern Age.) Jama can cut your
wait time in half, giving you back more than one-and-a-half hours of
workday productivity. Thats a 19.7 percent boost.

BETTER.
Jama is adaptable to your needs now and as your company grows, priorities
change and product development strategies and tactics evolve. Working
with Jama is not a transactional endeavor; its a partnership planned
around what you need to accomplish and how Jamas collaborative product
delivery platform can help you achieve it.

CHEAPER.
Our SaaS (Software as Service) subscription model gives you entry to an
efficient and intuitive specialized tool for managing product development
at a fair and accessible price point. Configure the combination and levels of
services, support and expertise that you need now; change and add to them
as your company grows.
Together, these lead to the Holy Grail of ROI. That 19.7 percent boost in
productivity? On a 25-person product team, you net a savings of over $372,000
per year. For every $1 invested in Jama, you save $7.74. And thats just the
tip of the iceberg. Once you factor in how Jama makes newly found work time
more efficient, your ROI grows along with your capabilities.
Jama is built to serve, not
command, with configurable
features tailored to your
particular discipline. In a
nutshell, you use Jama to
simplify both common and complex tasks and create plug-in processes where
none exist so that your team works more efficiently toward more predictable,
controllable and desirable results.

For every $1 invested in


Jama, you save $7.74

Tracking product, program and project details


while responding to a constant stream of
new information
Finding critical information you need at the
moment you need it instead of searching
through emails, spreadsheets, SharePoint, tribal
knowledge in team members heads, etc.
Keeping teams in-sync and updated on what they
are planning, building, testing and releasing
Prioritizing and re-prioritizing what goes into
each release, based on new information, insights
and pressures
Revisiting decisions and changes because you
havent been able to capture context, discussions
or approvals in an accessible manner
Identifying opportunities to reuse and synchronize
projects, items and components to reduce risk and
save time
Navigating and mastering the complexity
of products, projects, processes, teams and
communication
Struggling to delight business customers while
juggling overtaxed resources and tight deadlines
Ensuring on-time, within-budget delivery of the
right product

2014 Jama Software, Inc

Try Jama for Free

Ask a Question

Review our Services

Page No.

www.jamasoftware.com

Request a Quote

Schedule a Demo

1.800.679.3058

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