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CURRICULUM VITAE

Patrycja Witkowska, DOB: 01.06.1991


Olszyna 3, 43-356 Bujakw, Poland
Telephone: 737493353 E-mail: patiwita@hotmail.com

Personal profile and attributes


A team player with a positive outlook and excellent communication skills, including
several languages.
Education and qualifications
Aberystwyth University, Wales, BSc Tourism Management with Spanish, 20112015
University of Cdiz, Spain Tourism and Hospitality, Erasmus placement 2013-2014
First College M. Kopernik, Bielsko-Biaa, Poland, 2007-2010
Matura Exams: Polish written and oral, advanced; English written and oral,
advanced;
Geography advanced; Mathematics basic
Employment history
August 2015 Present INTERNATIONAL TRADE AND IMPORT MANAGER,
Timson, Bielsko-Biaa
Head of the international retail and import department. Responsible for company
purchasing, supplier negotiation and administration that goes with this. As well as,
for the completeness, the accuracy and the consistency of all information.
Supervising import and logistic team members. Handling competing priorities and
managing changes. Introducing new marketing strategies. Promoting the company
brand in the British and Spanish market by using electronic media for marketing
and communications. Customer relationship management.
January 2012-May 2015 BAR MANAGER, Marine Hotel, Aberystwyth, UK
Providing excellent customer service and cash handling. Working under significant
time pressure during busy shifts and working a flexible schedule including
weekends and evenings. Dealing tactfully with complaints. Effectively cooperating
with the rest of the staff and the Hotel Manager. Holding keys, opening and closing
bar, cashing up the till. Working independently in a busy environment. Leading and
supervising a small team. Enforcing health and safety rules.
September 2013- June 2013 ENGLISH TEACHER, INPAR 3, Cadiz, Spain

Teaching English to two Spanish children aged 8 and 11. Demonstrated


approachability and innovative attitude to lesson planning, to deliver a personable
and effective educational service.

October 2012-November 2014 BAR SUPERVISOR, Royal Pier, Aberystwyth, UK


Responsible for basic bartender duties such as serving drinks, mixing cocktails,
checking customers' IDs to make sure they met age requirements for alcohol.
Presenting a helpful and welcoming approach to customer service. Holding keys,
opening and closing bar, cashing up the till.
April 2011- August 2011 BARTENDER, Southbank Centre, Royal Festival Hall,
London
June 2010 August 2011 COMMIS CHEF,

Park Plaza Westminster Bridge, London

Assisting in all areas of kitchen. Preparing food, requiring rigorous attention to


detail in preparation and presentation. Handling multiple tasks simultaneously and
efficiently. Working under significant time pressure within a busy environment.
Observing safe and hygienic food handling practices. Maintaining inventory and
records of food temperatures, supplies and equipment.
October 2010 January 2011 WAITRESS, Starka Restaurant, Cracow, Poland
Presenting a helpful and welcoming approach to customer service. Taking food and
drinks orders. Ensuring the highest level of cleanliness, compliance with cash
handling and licensing law. Checking customers' IDs to make sure they met age
requirements for alcohol and tobacco. Worked independently in a busy
environment. Engaging helpfully with customers in relation to queries, and when
required handling complaints appropriately to ensure the best resolution.
Languages and courses
Polish native, English fluent, Spanish advanced, Italian basic
Human Resources Management Course Copernicus, Bielsko-Biaa, Poland 20152016
The Certificate for the Best Undergraduate Student 2014-2015, ASHE
COSHH Training, Park Plaza Westminster, London, 2011
Tour Guide, `Czajka` Travel Agency, Cracow, Poland, 2011
FCE/CAE English Certificates International House, Bielsko-Biaa, Poland, 20072009
Full current EU driving licence

Interests
Travelling and backpacking (travelled to many destinations including Europe, South
and Central America and Middle East), cooking and healthy lifestyle, Spanish
cinema and learning languages.

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