eLearning RPNow

UAA Students Policy & Procedures

Below are the policies & procedures set by UAA eLearning concerning RPNow proctored exams.
These guidelines have been set in place to ensure a smooth experience for all students interacting
with RPNow. Questions can be directed to the eLearning office at eLearning@uaa.alaska.edu or
(907) 786-1730 [Toll-Free in AK (855) 582-2337].
RPNow is contracted through the University of Alaska Anchorage. All University and Federal
guidelines, including FERPA and HIPAA, are upheld in this agreement. All recorded materials
are securely stored as documented in the contract.

1.

2.

3.
4.

1.

2.
3.
4.
5.
6.
7.
8.

RPNow: Required Equipment and Environment

Students will need to have a computer (Windows 7 + or MAC 10.8 +), secure internet connection, a
compatible internet browser (preferably Chrome), a microphone, and webcam (preferably external)
to use RPNow.
Environments need to be private and isolated. Students may check out an individual student room
within a library but are not permitted to test in open/common areas.
a. Computers labs and public environments, like coffee shops, are not appropriate testing
locations.
A phone will need to be accessible to troubleshoot any technology malfunctions with RPNow support
during the exam process. The phone may not be used or accessed unless used to contact RPNow.
Students are responsible for making sure their computer is up to date; the Blackboard Browser
Checker can help with this.
RPNow: Submitting a Proctor Request Form
RPNow is only available to select UAA eLearning Distance Education courses. Location based
courses are not eligible for this service. The instructor must approve the use of RPNow for their
assessments.
Students are required to submit a proctor request form each semester they are enrolled in a UAA
course with proctored exams.
Proctor request forms are due by the third week of the semester.
The form only needs to be submitted once per semester unless the student changes sites.
Students using RPNow will need to acknowledge the assessment will be completed in a private
isolated environment by providing the specific address of the location.
Attempts to falsify forms submitted to eLearning and test in public environments, excluding individual
study rooms in the library, will result in escalation to the instructor/Dean of Students office.
eLearning Staff reserves the right to refuse any submitted proctor request forms that are not deemed
suitable for test proctoring.
Requests for public locations will be denied.
RPNow: Requesting An Appointment

eLearning RPNow
UAA Students Policy & Procedures
1. The downloading of RPNow equates to the student scheduling their exam and should take
approximately 5-10 minutes.
2. After successful downloading of RPNow, exams will be available anytime of the day based on the
testing dates your instructor has established.
3. Appointments can only be made, verified and attended by the student taking the exam by presenting
a valid photo identification (i.e. Drivers License and Student ID). Membership cards are not valid
forms of ID.
4. RPNow, due to federal law, will not accept military and CAC IDs.
5. Testing outside of the set dates will require instructor approval. Approval must be emailed to
eLearning@uaa.alaska.edu before the exam can be made available to the student.
RPNow: Testing At Home
1. RPNow will actively monitor & record the testing session until the student completes the exam and
closes RPNow.
2. The use of RPNow is only permitted in a private isolated setting. This excludes library independent
study rooms.
3. The testing environment needs to be void of anything that comprises academic integrity or an unfair
advantage.
4. eLearning does not permit the use or consumption of drugs or alcohol while students are testing.
Students who are found to violate this will be reported to the Dean of Students office for further
review/investigation.
5. eLearning, with respect to cultural/religious/personal dress, request clothing to be appropriate and
professional. Students dress should be reflective of attending a physical class. Subsequently, baggy
clothing purposely obstructing the view of the proctor and alludes to cheating will result in review
of the exam session.
6. RPNow will continue to record until the student submits the exam and closes the RPNow session.
7. All electronic devices, are required to be powered off and stowed away. (i.e. cellphones, iPods, PDAs,
tablets, etc.).
8. Cellphones should remain OFF but be available in case technical support is needed.
9. Passwords will not be communicated to the student under any circumstances. The instructor will
need to be contacted to resolve the matter if RPNow rejects the password.
10. Only materials specified by our proctoring guidelines and approved resources by the instructor are
allowed.
11. Restroom breaks while testing are not permitted; exams must be completed in one sitting unless
otherwise specified.
12. Food is not allowed while testing.
13. Students may consume water or non-alcoholic beverages. All the labels must be removed.
14. Students will have to open all approved resources within Blackboard through the link provided by
the instructor.
15. Talking is prohibited during the exam.
16. Once students complete an exam, they will be responsible for ensuring the data properly uploads.
This is estimated to take anywhere between 5 90 minutes. Do not turn off your computer as this
will hinder the data upload to RPNow.
17. Students are not allowed to capture, take screenshots, or otherwise document any portion of the
exam.

eLearning RPNow
UAA Students Policy & Procedures
18. A constant presence must be maintained in front of the camera. All camera adjustments are to be
done before starting the exam.
19. All test disruptions/incidents will be flagged as either suspicious or a rules violations. Leaving the
area, moving the camera away from you, or prolonged gazes away from the screen will result in the
review of the exam session.
1. Once flags have been investigated, a determination will be made and communicated to the
instructor.
2. If activity is determined to be neutral the student will be notified about:
1. Why their exam was flagged
2. How to prevent this from happening in the future
3. The use of restricted items will result in immediate termination of the exam.
20. It is encouraged they contact UAAs eLearning Testing Center if the student requires further
assistance.
Code of Conduct Violation
1. In accordance with the University Policies & Regulations regarding academic misconduct, students
may not share any information stemming from or relating to the content of the exam with other
individuals who are due to take the same exam.
2. Academic dishonesty/cheating during a proctored exam will result in the exam & any materials
immediately being confiscated & turned over to the instructor for further evaluation & decision of the
academic action to be taken. Students will be asked to leave the testing area & will be contacted by
the instructor pending their decision on the course of action.
3. Violations of the UAA eLearning Test Center policy and/or the UAA Student Code of Conduct will
result in eLearning Staff submitting a report to the Dean of Students Office for review.
4. To view the Student Code of Conduct brochure please visit the UAA Dean of Students website.