WELCOME KIT INNOVATIONS GROUP

Welcome to Innovation!!
Your Innovation ID has been emailed to you. You can additionally make
use of the HRMS (Human Resource management system).
Please visit our website http://innovationjlt.no-ip.info/site/Home to access the HRMS
through the employees tab and read the FAQs on processes and timelines for
each process.
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Click on 'Employee service Page' in the left column

Enter your Innovation employee ID and click on "Get Password" button.
The password will be sent to your personal ID.(Please remember to
check junk/spam folders)
Now enter the password and click on 'get details' and walk into the
world of Innovation
Should you want to send us a request, please click on 'request form'
and fill in the fields and your request
Please click 'submit request'
Should you need to escalate your concerns, send a feedback /
suggestion / complaint please click on 'confidential feedback'
Please fill in the fields and click 'submit feedback'. Your feedback will
be sent directly to the senior management.

You can download passport copies, labor card copies and pay slips.
Additionally you can also request for any document you require from us. Your
relationship manager will execute your request as soon as possible and revert
to you.
Your feedback on our services is valuable to us so keep escalating any issues
you have with our services.
(A to F points are not applicable for labor card applicants)

Note visa will not be applied without the below document.

1. Experience letter Experience letter of previous employer has to be
submitted for visa application or Reference check will be conducted.
Reference check - In the personal information sheet during offer
signing the contact details of previous employer have to be given to
complete the reference.
2. World check This will be done by Dunia Finance during hiring process.
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a) Visa Process From the date of completed documents received the
visa will be issued within 10 working days. Should there be a delay
from the government authorities, we will intimate you on the reason
for delay and the next course of action.
b) The designation mentioned on the visa will be Sales. WE can also
mention Sales Executive provided we have your attested educational
certificate before applying your visa. The certificate must be attested

from the UAE Embassy in your home country and Ministry of Foreign
Affairs in UAE.
c) When we receive your visa, we will send a copy to you.
d) If you are in the country on a tourist visa you will need to do an
entry/exit at the airport as internal amendment cannot be done.
e) If you are in the country on residency or a visit visa you have two
choices to change your visa status. You can either exit the country or
enter Dubai on your new Employment Visa or you can internally amend
your visa status by paying an amount of AED. 630/- and submitting you
original passport with cancellation papers.
f) This is only applicable for staff coming from Abroad You need to send
us your flight details to your RM 3 days before your departure for us to
organize your Ok to Board.
g) Upon arrival / before reporting to work, you will need to email your
entry visa copy to your respective RM to enable us to type your
Medicals/ Visa Stamping & Labor Card issuance. The RM will inform you
to collect the typed papers to proceed for the medical. You must
complete your medical process within one week from your date of
joining. Please mention the below said address to enable us to receive
your medical report. Kindly return the medical paper along with your
passport, ZAJEL stickers, entry visa and emirates ID application after
medical. Please note that any delay in medicals will result in a delay in
the stamping process. Innovations will not be liable in any fines due to
delay in stamping. The same will be deducted from your salary.
a. ADDRESS FOR MEDICAL REPORT
b.
c.
d.
e.

Tiffany Towers, 23rd Floor, Office no. 2301,

Cluster W, Jumeirah Lake Towers
P.O.Box 4452, Dubai, UAE.
Nearest Metro Station-Dubai Marina.

h) UAE ID Please note that Emirates ID is now a mandatory requirement

for visa stamping and you will be responsible to apply for your
Emirates ID. While completing your medical procedure, kindly ensure
that you apply for your emirates ID as it is now a mandatory
requirement for stamping of your visa. Please mention your address to
receive communication regarding your Emirates id. The emirates ID will
be delivered to the provided address approximately within one week of
your visa stamping. The EIDA authorities will send a message on the
given mobile number once the Emirates ID is ready.
i) Salary Transfer We will process your bank account with Emirates
NBD/ CBI/Emirates Islamic. Should you want your salary to be
transferred to another bank please provide the IBAN Number with the
bank name to your respective RM.

j) Kindly get in touch with your HR for passport release, after getting an
approval mail from your reporting manager. However if you fail to
return your passport on or before the return date you shall be solely
liable and responsible for any action filed with the appropriate
authorities with this regard
k) The stamped visa is received 10-12 working days from the date of
receiving the medical report.
l) The original labor cards & contracts are not issued any more as per
new MOL rules. A soft copy will be updated on employee service page
once it is available and you will receive a copy on email registered with
us. In case you do not receive a copy you can login and download a
copy to be presented along with the Emirates ID in case of any
inspection. If you require the original labor contract, you need to visit
any TAS'HEEL office and request for a print of the original with a charge
of AED 53.
m) Should you be eligible for Insurance, the card will be received within 7
working days from the date you submit your Emirates ID application
receipt. If for some reason this is delayed, we will keep you informed
on the reason.
n) NOC and salary certificate letter can be requested with the approval of
your reporting manager. We will take 24 hours to provide you with the
requisite.
o) For any clarifications: Please contact your HR Relationship Manager
p) Please escalate any problems with regard to our service to our Team
Leader
Ms.
Dinika
on
04-4578941
or
email
her
on
dinika@innovationuae.com
q)

Leave, EOSB and Annual benefit is applicable as per UAE Law. The
EOSB and final settlement will be intimated to you within 2 weeks
from the date of your resignation / termination

Resignation by employees:
(a) If you choose to resign from your responsibilities, you need to serve one
month notice period. This notice should be submitted in writing or an
official mail can be sent to your line manager it has to be approved by
the management. It shall be at the discretion of the Client to approve
requests for vacation during this time period and/or to rescind previously
approved vacation, in the best interest of the organization. The Client
reserves the right to specify a time frame less than two weeks. You are
liable to pay the cost incurred during your initial employment.
(b) You need to book a ticket and send us a copy (48 hours before the exit
date) so that we can handover your passport to you at the airport 3
hours before departure. Please note that you need to exit before the

expiry of your grace period. The last date to exit will be mentioned on
the visa cancellation. Youre pending dues and EOSB (if any) will be
given to you once you sign your cancellation.
Termination by the company:
(c) If you have been terminated by the employer with an immediate effect
before completion of your probation period you will not be entitled for
notice pay we will book your ticket for exiting to your home country and
your pending dues will be given to you once you sign your cancellation.
(d) If you have been terminated by the employer with a notification of 1
month after completion of your probation period you will not be entitled
for notice pay we will book your ticket for exiting to your home country
and your pending dues will be settled after you sign your cancellation
(e) If you have been terminated by the employer with immediate effect after
completion of your probation period you will be entitled for notice pay
we will book your ticket for exiting to your home country and your
pending dues will be settled after you sign your cancellation.
(f) Your passport will be handed over to you at the airport 3 hours before
departure. Please note that you need to exit before the expiry of your
grace period. The last date to exit will be mentioned on the visa
cancellation. Please inform us of your exit date to enable us to book your
ticket.
(g) Once we receive the notification from client regarding your resignation/
termination you will receive a mail from your RM for completing your Exit
formalities.
(h) You will need to submit your original labor card and insurance card to us
within a week to enable us to cancel the same. Failing to do so will result
in a fine of 150/- per week, which will be adjusted against your EOSB.
After we receive the above-mentioned documents we will take an
approval from your employer to process your cancellation typing. We will
accordingly type your cancellation and inform you to come and sign it.
Please handover your emirates id or emirates id registration form with
stamp and inform us in case you have sponsored your family. After
signing the cancellation paper it takes 3- 4 working days for cancellation.
We will send you the cancellation copy for you to exit the UAE.
(i) Please note that as per the UAE law if you have resigned or have been
terminated you are not allowed to work with any other employer till your
cancellation process is complete. This includes your exit from the
country. If you are caught working elsewhere there will be heavy fines
imposed on you. We therefore request you to adhere to the cancellation
process. Failing to do so, we will be forced to declare you absconding.
Any charges related to the removal of absconding will have to be borne
by you.

(j) Passport will be handed over to you at the Airport because we need to
collect the exit papers from the immigration after you exit. If you are
doing an internal amendment with your next employer your passport will
only be handed over to you after we receive your new employment visa
and a mail from the employer stating that they will take responsibility of
giving your internal amendment papers to us.
(k) In the event of you getting a job on our visa with one of our existing
clients after your resignation/termination, your EOSB / pending dues will
not be carried forward. The amount will be settled after you sign the
undertaking letter from us. You will be able to join the new company if
and only if you sign the undertaking letter.
Note: If you choose not to exit to home country the ticket/ the amount will
not be given to you. For labor card applicants the pending dues and EOSB (if
any) will be given after the labor cancellation is signed. The company is not
liable to book a ticket for Labor card applicants in the event of termination.
Leave, EOSB and Annual benefit is applicable as per UAE Law. The EOSB and
final settlement will be intimated to you within 2 weeks from the date of your
resignation / termination.

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