1. Description of problemChong Hik Company is a small business enterprise that loans video to itscustomer. It runs by one manager, two cashiers and one handyman. Currentlythe company has 518 members and 2000 videos. This company has recording details of its members and videos manually onpaper. It uses a lot of papers and files to keep details of the members andvideos. Registering new member and video is very slow. Cashier has to providemember with Member Registration Form for customer to fill in and store it inMember file. Video details are recorded on paper Video Registration Formand store it in Video file. Records stored in file are messy, easily lost andfaded easily. 2. Objectives Business-related objectives: To make registration process faster. To save time / resources. Computer-related objectives: To create a database. Easy editing of records. Fast search of records. Description of existing solution Member registration: Process - Add Member A form called Member Registration Form is given to customers who areinterested to join Video Library Member. Customer fills in the paper form andcompleted form will be filed in Member file. Below is the Member Registration Form:
Process - Edit Member
If there is modification, cashier will update the form by crossing the old detailsand write over new information on the same paper. Process - Delete Member If a member request to discontinue membership, their details will be cancel off and chopped Discontinued. Details of the member remains in the Memberfile. Video Registration: Process Add Video
A form called Video Registration Form is filled in by cashier to register newvideo.
Cashier fills in the paper form and completed form will be filed inVideo file. Below is the Video Registration Form:
Process - Edit Video
If there is modification, cashier will update the form by crossing the old detailsand write over new information on the same paper. Process - Delete Video If a video is lost or damaged, the details will be cancel off. Details of the videoremains in the Video file. 3. Evaluation of existing solution With the current system, there are advantages and disadvantages if thecompany continues to run manually. Advantages: -It runs cheap (e.g. no need to pay high electric bill). Disadvantages: -Slow processing. Improvement: Details of lost videos and discontinued members can be stored separately or be thrown away to avoid duplication. 5. Description of other possible solution i.
A computerised database (proposed solution).
An interactive database system with simple interface that helps to holdmember and video data. It will use several short cut buttons to search,print, view member and video details. Staff will need to undergo short training to understand how the systemworks. This system will require a new personal desktop computer or laptop torun. It does not require networking because it is dedicated for adding,editing, viewing purpose only. However, computer needs to be maintained regularly against virus.
ii.
A computerised document (other solution) Details of members and videos are
stored in digital document. Thissystem allow fast search of data. Training staff is not necessary. This system will require a new personal desktop computer or laptop torun. It must be installed with word processing software. It does notrequire networking because it is dedicated for adding, editing,
viewingpurpose only. However, computer needs to be maintained regularly