DWAYNE WILDHAGEN C.P.I.M.

Madison, WI 53704
608-692-8000
dwsgems@att.net
www.linkedin.com/in/DwayneWildhagen
OBJECTIVE
A challenging leadership position in an organization where my skills and experiences can be
fully utilized to:
Identify and implement strategies to improve business operations
Help an organization achieve their financial objectives
Improve service performance to both internal and external customers
QUALIFICATIONS
Establish Policies/Procedures
Economize/Save$
Lead People
Initiate Action/Manage
Conceptualize/Perceive Idea/Plan
Establish System
Negotiate/Persuade
Budget/Administer
BACKGROUND
Inventory Management
Demand Forecasting
Master/Production Scheduling
Capacity Resource Planning
Event Management
Supply Chain Leadership
Demand Flow/Kanban
Electronic Data Interchange
Lean Principles
Managing Process Improvement
Quality @ Source
System Development
Company Mergers

Cycle Counting
Warehousing
Customer Service
Financial Budgeting
Associate Development
Supplier Management
QS9000/ISO9000
Purchasing & Plant Operations
Management by Objectives
Value Stream Mapping
Best Practices Benchmarking
Corporate & Strategic Planning
Financial & Business Analysis

ACHIEVEMENTS
Focus on identifying, designing and implementing continuous improvement activities.
Results:
Inventory reductions of 30% through implementing best practices
Shipping performance improved from 50% to 98.5% by better collaboration with Mfg.
Clerical staff reduced by 30% through improved efficiencies.
Scheduling times reduced by 75% by creating better tools and reports
Forecast accuracy improved by 19% through process improvements
Lead time reductions of 65% by implementing better stocking & forecasting practices

PROFESSIONAL EXPERIENCE
SPRINGS WINDOW FASHIONS, Middleton, WI
1998-Present
A $700M manufacturer and distributor of window coverings for both retail and wholesale
markets.
Manager Demand Forecasting, Planning & Product Configuration
Lead a team of 22 associates covering 3 functional areas including Forecasting, Planning and
Product Configuration. Developed budgets, goals and individual objectives around company
strategic direction. Restructured department to accommodate greater flexibility and improved
associate development to better serve the organizational objectives.
Forecast Manager
Designed and implemented a SOP (Sales & Operation Planning) process to fully utilize the skills
and knowledge of Sales and Marketing associates while developing a consensus forecasting
process to provide the organization the most accurate financial projections.

TROSTEL LTD., Lake Geneva, WI

A $65M manufacturer of custom molded automobile and industrial seals.

1984-1998

Production & Inventory Control Manager

Responsibilities for managing 30 associates including Customer Service, Shipping, Receiving,
Inventory Control and Production Control functions. Set clear expectations and guidelines so
each associate had a clear understanding of what needed to be accomplished. Identified a variety
of cost, efficiency, process and service improvements that resulted in bottom line savings.

Master Scheduler
Responsible for the design and implementation of a production scheduling system to be used to
direct manufacturing priorities. Worked with Manufacturing leaders on developing a system that
would meet their needs while supporting our customer and efficiency expectations.

EDUCATION & AFFILIATIONS

BBA Production & Operations Management
UW-Whitewater, Whitewater, WI

1984

APICS (The Association for Operations Management) Membership

1984

Certified Production & Inventory Management (C.P.I.M.)

1990

IBM (Institute for Business Forecasting) Membership

2003