DENELIA ANAK SINGA

Contact Details

Address : No 6 Jalan USJ 11/1K,Subang Jaya,47620 Selangor

Telephone No : 03 5635 8392
Mobile No : 013 244 2421
Email : dannieya7@yahoo.com

Personal Particulars

Age : 21 years old

Date of Birth : 17th July 1989
Religion : Christian
Race : Iban
Nationality : Malaysian
Gender : Female
Marital Status : Single

Qualification

Qualification : SPM
Field of Study : Science
Institute/University : SMK Datuk Patinggi Haji Abdul Ghapor Stampin Kuching
Grade : Pass
Graduation Year : 2006

Current Qualification : Executive Diploma in Finance Islamic and Business Management

Field of Study : Finance and Business
Institute/University : University of Malaya (UM)
Grade : -
Graduation Year : Jan 2010 - Feb 2011

Experience

Experience Level : Total 3 Year(s) of Experience

Current Employed
Company Name : : Icimb (Malaysia) Sdn Bhd
History’s Place : Wisma O’Connors, Petaling Jaya,Selangor
Current’s Place : CIMB Bank Jalan Imbi KL
Positon Title : Officer
Position Level : Permanent Officer (Promotion)
Specialization : Operation Banking
Industry : Banking / Financial Services
Duration : 25th June 2007 – until now
Work Description :

Section : Data Entry (25th June 2007 – 24th May - 2008)

Performing CIF maintenance and updates.Data input for new and old CIFs with new deposit accounts
based on the information procured by the branches in compliance with the existing policies and
procedures on opening of account.Cleanup of existing CIFs database.Besides that,perform merging of
old and new cif created by branches.

Section : Verification (1st June 2008 – April 2009)

Confirm total receive and acknowledge checklist after receive doc from sorting section.Distribute the
docs to associate.Record in daily reprt e.g. doc checklist.SBU tracking,BDE,PSSIA log and
other.Check and verify the docs based on AOF in system SNA3270.After receive docs from data
entry staff.Record the staff error in excel report.Forward cover letter to FU/QC section for incomplete
docs.

Section : Follow Up (April – End of Sept 2009)

Receive incomplete docs,count total and acknowledge checklist.Verify all the docs received to
confirm genuine cases.Prepare notice to branches and logged cases in master file and obtain create
issue and send notification to branches via ASA-FUS system.Update figure forwarded to maintenance
section in daily report.Call branch to ask for receive incomplete docs.Reply email and close case in
ASA-FUS system if feedback received verify.Verify log scanning docs.

Section : Low and high value confirmation ( 1st Oct 2009 – until now)

Receive images from spick centre via CRP-BI web page.Call customer to confirm cheque before
clearing cheque.Update new customer in directory,remark and do unreahable letter for any customer
not contactable.Compile the report based on mosaic report and CRP-BI.

Employed History

Company Name : : Shakey’s Pizza

Positon Title/Level : Customer service
Specialization : Personal Care
Industry : Food/Beverages/Catering/Restaurant
Duration : Dec 2006 – end of Jan 2007
Work Description :

Handling customer at front entry at the shop and taking care of sale,orders and ensuring the shop is
presentable.

Company Name : MJ Reject Shop (M) Sdn Bhd

Positon Title/Level : Customer service
Specialization : Personal Care
Industry : Sales
Duration : Feb 2007 – May 2007
Work Description :

Handle customer and taking care of sale and cgarge thing in storeroom is good.

Skills

(Proficiency : Advanced – Highly experienced; Intermediate – Familiar with all basic functionalties ; Beginner
– Just started using or learning the skill)

Skill Proficiency
---------------------------------------------------------------------------------------------------------

MS Powerpoint Intermediate
MS Word Intermediate
MS Office Excel 2007 Intermediate
MS Office OneNote 2007 Intermediate
MS Works Task Launcher Intermediate

Language

(Proficiency : 0 = Poor – 10 = Excellent

Language Spoken Written

-------------------------------------------------------------------------------------
Bahasa Malaysia 10 10
English 6 7

Additional Info
 I have worked in 2 places while waiting for my SPM result.2 months at Shakey’s Pizza and 3 months at
Reject Shop.Both places,I was holding of the position of customer service rep.

Strength and Vision

Willing to work hard and learn new things,good interpersonal relationship and a patient person.I’m also
discipline person.I prefer to work in a fairly organized environment.I’m also able to work independently or
teamwork when needed.In addition,I can able to cooperate with all people at all level.

Job Preferences

Willing to Travel : -
Willing to Relocated : -
Expected Month Salary : RM 1800 (Negotiable)
Possess Own Transport : -

References

Name :

Position :

Company :

Contact no :

Address :
 Education Level

School’s Name Level Subject Result

SMK DATUK PATINGGI HAJI SIJIL PELAJARAN BAHASA MELAYU 1A

ABDUL GAPOR, KUCHING MALAYSIA (2006) BAHASA INGGERIS 5C
PENGETAHUAN MORAL 1A
SEJARAH 1A
MATEMATIK 5C
MATEMATIK TAMBAHAN 7D
PRINSIP AKAUN 1A
EKONOMI ASAS 5C
KIMIA 5C
BIOLOGI 4B
ENGLISH FOR SCIENCE AND TECHNOLOGY(EST) 6C

SMK DATUK PATINGGI HAJI PENILAIAN MENENGAH BAHASA MELAYU A

ABDUL GAPOR, KUCHING RENDAH (PMR) 2004 BAHASA INGGERIS C
MATEMATIK B
SAINS C
SEJARAH A
GEOGRAFI A
KEMAHIRAN HIDUP BERSEPADU PIL 2 A

SEKOLAH KEBANGSAAN UJIAN PENCAPAIAN BAHASA MELAYU :

TABUAN JAYA,KUCHING SEKOLAH RENDAH (UPSR) PEMAHAMAN B
TAHUN 2001 PENULISAN A
BAHASA INGGERIS C
MATEMATIK B
SAINS C

Activities & Position

 Kegiatan Jawatan Tahun

BOLA BALING AHLI BIASA 2006

BOLA SEPAK PEREMPUAN AHLI BIASA 2006

BIRO AKTIVITI LUAR(2003) 2002/2003-2005/2006

PENGAWAS SEKOLAH BIRO HAL EHWAL PELAJAR(2005/2006)
SETIAUSAHA BIRO KEBAJIKAN(2006)

PERSATUAN PANDU PUTERI AHLI BIASA 2005/2006

KETUA TINGKATAN - 2002

KADET POLIS AHLI BIASA 2002

BOLA JARING AJK 2000/2001

PERSATUAN PENGAKAP AHLI BIASA 2001

Kegiatan Mewakili Tahun

CIMB EXPLORACE II - 13RD DEC 2008

PERTANDINGAN KUIZ SEJARAH SEKOLAH 2006

PERTANDINGAN KUIZ PELABURAN PNB SEKOLAH 2006

KEJOHANAN FUTSAL (PEREMPUAN TERBUKA) KUMPULAN ( JUARA) 2006

PERTANDINGAN KUIZ PERDANA SEKOLAH 2006

PERTANDINGAN KUIZ PRINSIP PERAKAUNAN ZON A ANTARA ZON/BHGN 2006

KEJOHANAN BOLA BALING ANTARA RUMAH SUKAN ANTARA RUMAH SUKAN 2005
(PEREMPUAN TERBUKA) (TEMPAT KE-2)

KEM KEPIMPINAN PENGAWAS - 28-30 JUNE 2002

KLINIK PEPERIKSAAN SPM anjuran bersama YAYASAN SARAWAK - 25-26 AUG 2006
dan PEJ PELAJARAN GABUNGAN BHGN KUCHING

PESERTA AKTIVITI AMAL di TAMAN RIMBA SAMAJAYA - 20 SEPT 2005

PERTANDINGAN PENDIDIKAN LALULINTAS SHELL BHGN SEKOLAH 11 OCT 2003

KUCHING

KEM PEMBELAJARAN dianjurkan GOOD NEW FELLOWSHIP & DAERAH 2001

PERSATUAN WANITA KG BARU STUTONG