C YNTHIA C LARK

Lubbock, TX 79424
(806) 543-3493ckclark810@gmail.com

Investigator, Inspector, Laboratory Consultant

Experience in interpreting and preparing reports and records to make sound decisions. High level of
administration and leadership experience. Numerous transferable skills and experiences including:

Supervision Experience
Record Evaluation
Interpersonal Skills

High Attention to Detail

Investigative Mentality
Report Analysis

Data
Entry
Knowledge
Proficient Technical
Skills
Collaborative
Approach

P R O FE SSI O N A L E X PE R IE N C E

Lab Consultant, West Texas ER, Lubbock, TX

2014 - current
General Responsibilities
Monthly review of Quality Control, general procedural oversee to make sure that everything falls in
compliance, and writing procedures.
Achievements

Passed 1st COLA inspection 09/2014.

Passed 2nd COLA inspection 09/2016 with 95% rating.

Help in opening 2nd facility on November 4, 2016

Lab Director, Lubbock Heart & Surgical Hospital, Lubbock, TX

2013 2016
General Responsibilities
Prepare activity reports of the status and implementation plans of programs, services, and quality
initiatives. Establish and/or monitor quality assurance programs and activities to ensure accuracy of
laboratory results. Review Quality control for all medical instruments.
Achievements
Headed the Tissue and Transfusion Committee
Created and implemented monthly laboratory budget schedules and reconciliations
Hosted budgetary and operational director meetings with CEO and CFO
Supervised 14 hospital employees and conducted trainings for phlebotomists and clinical
technologists.

Generalist Medical Technologist, Grace Clinic/Medical Center, Lubbock, TX

2012 - 2013
General Responsibilities
Conducted chemical analysis of body fluids including; blood, urine, and spinal fluid, to determine
presence of normal or abnormal components. Clean, arranged, and maintained laboratory equipment.
Operated, calibrated, and maintained equipment used in quantitative and qualitative analysis.
Achievements
Responsible for maintaining inventory stock and ordering supplies
Wrote and updated testing procedures and manuals
Reviewed and validated Quality Control for the facility on a weekly and monthly basis.

Generalist Medical Technologist, Precision Labs, Lubbock, TX

2007 - 2011
General Responsibilities

Clean, arranged, and maintained laboratory equipment. Operated, calibrated, and maintained
equipment used in quantitative and qualitative analysis. Cultivated, isolated, and assisted in identifying
microbial organisms and performed tests on said microorganisms.

Customer Service Rep, Schoenig Farmers Insurance Agency, Lubbock, TX

2004 - 2007
General Responsibilities
Coordinated customer-client interactions, assisted customers with general insurance needs, processed
payments on accounts, organized all external notices to customers.
Achievements
Obtained Texas State Licensing for Life, Accident, Health and HMO - License# 1253593.

Processing/Collections/Point-of-Care Supervisor, University Medical Center, Lubbock,

TX
2001 2002
Responsible for 24 employees, oversaw patient registration and collections. Supervised glucometer
testing on floors and qualifying users annually.
Achievements
Leadership Survey result 4.44 out of 5.0
High Patient Satisfaction

Tech II Chemistry Department, University Medical Center, Lubbock, TX

1997 2000
Managed scheduling for 10 employees, assisted department issues. Organized the Medical Technologist
Students rotation between the Chemistry departments.
Achievements
Voted Outstanding Instructor in 1998 by the Medical Technologist Students

E D U C AT I O N
Bachelors of Science, Medical Technology, 1984
University of Texas Health Science Center San Antonio, San Antonio, TX
MT(ASCP) 160707