Gianna Marrero Rodriguez

5269 Knollwood Drive, Apt. 2

Parma, OH 44129
(216) 912-8197
(570)801-3718
Gianna326@aol.com

Objective: Seeking a clerical position where I can use my administrative skills

and hard working abilities to benefit my employer and be of service to others.

Experience:
09/2001-03/2003 Bridgeway Mental Health Services, Cleveland, OH
Mental Health Secretary
Worked on day to day basis with 1 Head Psychiatrist and 7 Psychologists
Maintained patient records, updating when necessary
Scheduled and maintained patient appointments
Answered telephones, routed calls
Opened, sorted and routed mail
Kept record of all patient payments
Assist in whatever capacity is needed
07/2001-12/2001 AdvantEdge Healthcare Solutions, New York, NY
Charge Entry/AR Representive
Open, sort and route incoming mail
Enter demographics electronically
Enter charges into patient charts
Post data, troubleshoot Workers Compensation claims
Assist in whatever capacity is needed
Enter CPT-4 and ICD-9 codes into Patient records
07/1997-06/2001 Jacobi Medical Center, New York, NY
Clerical Associate III
Design databases, Spreadsheets and create reports
Answer incoming lines, screen calls, take messages
Log and keep tally of all trip sheets for all vehicles
Research and type quarterly and Annual fleet reports
Receive job related calls and dispatch personnel
Supervise 21 motor vehicle operators
Keep record of all PETS calls
Type and process all vendor requisitions
Type motor vehicle operators monthly schedules
Type overtime sheets, memos, letters, vehicle data
Assist in Administrative Office and Patient Transportation Office as needed
Generally assist in the daily functions and routine of the Non-Emergent Transpor
tation Dept
11/1995-7/1997 Jacobi Medical Center, New York, NY
Clerical Associate
To ensure that Workers' Compensation claims are processed and updated accurately
and in a timely manner
Log all accident reports received
File claims with NYC Law Department
Update all cases when necessary
Notify payroll and personnel records of any changes in pay status
Prepare monthly safety report
Restore time to employee when case is completed
Assist in helping employees who come to the Benefits offices as needed
Troubleshoot for employees when they have a problem with their Health Insurance
Carrier
Open and distribute mail to various departments in Human Resources
Liason between injured employees and the Law Department
Interact with the Inspector General's Office when there is a problem with an inj
ured employee
10/1988-03-1990 National Labor Relations Board, New York, NY
Docket Clerk/Receptionist
Transcribed documents from Dictaphone
Typed Legal cases and correspondence
Opened, process and maintained filing system numerically and alphabetically

Education:
1/1995-6/1995 Hispanic Labor Committee, New York, NY
Certificate: Clerk-Typist/Word Processing
Accounts Receivable/Accounts Payable
09/1988-03/1999 F.E.G.S. Trade and Business School, New York, NY
Certificate: Clerk-Typist/Word Processing

Skills:
Bilingual (English/Spanish)
Type 80 W.P.M.
Proficient in Microsoft Office
Proficient in the various versions of Word Perfect
Proficient in Lotus
Excellent in Receptionist Techniques
Proficient in Business Machines
Knowledge of Beehive International DM78
Knowledge of HHC Data Ease Program
Knowledge of ICD-9 and CPT 4 codes
Certifications: Certified NYC Civil Service Clerical Associate
References will be provided upon request