REED PHILIP HYDE

Bristow, VA 20136

703-380-0200 /in/reedhyde
reed.hyde@gmail.com

Fluent in German
Public Trust Clearance (2001-2006)
Member, Association for Computing Machinery
Member, Beta Gamma Sigma Business Honors Society
Member, Institute of Electrical and Electronics Engineers (IEEE)
Reed brings a great pragmatism to technology. As a product or engineering leader, he knows how to work through
issues and get to valuable, efficient solutionscombined with his ability to focus on details and build consensus. -Paul Hoffmann, VP of Product, Dimension Data

QUALIFICATION SUMMARY

Handpicked by the Chief Product Officer to move from product engineering as the inaugural VP of
Technical Product Management. Served as the catalyst for assembling Dimension Datas global
cloud portfolio to address significant market gaps and improve our ranking within the Gartners top
15 cloud providers.

Kick-started cloud sales by launching our next generation cloud architecture along with a new
private cloud solution, adding major new clients and millions of dollars in revenue. Collaborated
with executive leaders, marketing, product engineering, project management, finance, solutions
architecture, vendors and operations around the world.

Established the vision and strategy for the cloud technology portfolio, creating a full suite of
roadmaps, managed platform service definitions, product features backlog, pricing and worldwide
options all aligned to the newly introduced product management process.

Championed use of data analytics to design competitive pricing options at good margins, leading to
the sale of over ten new private clouds in the first year.

As a product engineering leader, worked with business leaders and product management in the
U.S. and Australia to design and build a unique cost optimization platform for our new Enterprise
Mobility-as-a-Service solution, beating the competition by two years, and garnering an excellent
job performance rating for two years running.

Crafted an industry-leading online user experience, by conceiving and delivering a scalable,

efficient SaaS-based mobility management platform. Led transformation to Agile and DevOps,
shrinking new feature development and bug fix times from weeks to hours, contributing to a near
doubling of profitable revenue.

Recruited and mentored top notch engineering and product teams focused on continual
improvement and skills advancement. Groomed multiple successors.

Cofounded the TheGlobalist.com, an online world affairs and economics daily, in continuous
operation since January 3, 2000. Contributors include Nobel laureates, international economists,
political leaders and influencers from around the world.

EXPERIENCE
Vice President, Technical Product Management, Dimension Data

2014 to 2016

Provided executive-level leadership with full product portfolio accountability for Dimension Data Worldwide
Cloud Platform, part of the global IT-as-a-Service $150M+ cloud services portfolio spanning teams across
Australia, Asia, South Africa, Europe, the U.S. and 16 global data centers. Based in South Africa,
Dimension Data is an NTT Group company.
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Recruited from product engineering to build a new product management team with engineering and
product professionals located in the U.S., South Africa and Australia. Matrixed with the Global
Solutions Architects and Sales.

Established new vision for private cloud by working with vendors to adjust their factory processes
to build a new cloud in a box with first year sales in South Africa, New Zealand, Australia,
Singapore and Europe.

Introduced new technologies and industry practices by working with vendors get early access to
their latest offerings, extending our ability to offer new platforms and managed services with
innovative pricing options.

Partnered with Platform Operations, Program Management, Sales, Global Solutions Architects and
Product Engineering to reduce conflict, balance stakeholders and deliver accurate roadmaps,
resulting in millions of dollars of add-on revenue as we won client trust.

Recognized by executive leadership for skill in communicating and partnering with clients and
internal stakeholders. Speaker at global technical and sales training events.

Designed a DevOps practice for Dimension Datas hybrid and multi-cloud, productizing a several
informal tools and practices, contributing to sales wins at a global package shipper.

Vice President, Strategic Projects (R&D), Dimension Data

2012 to 2014

Designed and built the expense management platform for Enterprise Mobility-as-a-Service (EMaaS), a
mobile device management offering that preceded the competition by two years. Used JIRA to collaborate
between teams based in the U.S. and Australia.

Held bottom-line accountability and controlled project management and end-to-end design,
development and deployment of strategic initiatives such as EMaaS leading to the successful
integration of xigos NexTEM platform integration into Dimension Data.

Increased customer base by redesigning our ordering tool, allowing us to deliver the same snappy
user experience to users in Australia and Israel enjoyed by users in the U.S.

Protected our business from regulatory challenge by driving compliance with privacy and data
sovereignty regulations worldwide and passing security and privacy reviews.

Director, Application Development, xigo, LLC

2006 to 2012

Completely refreshed the systems design and the technology base of xigos SaaS expense management
platform by driving the use of standards-based tools, technologies and development disciplines. Xigos
NexTEM platform analyzes over U.S. $5 billion of telecommunications and energy expense data for
companies worldwide, in turn helping them save millions of dollars on the third largest expense item on
their balance sheets.

Promoted from Senior Product Designer to Director to lead the company into mobility.

Integrated and led a remote product development team following the acquisition of a small
technology firm in western Michigan. With this team, we built a new mobile asset business, helping
to double the firms revenues and profitability.

Developed and institutionalized a lean operating model using Agile design and development, an
initiative that led to lowered bug rates and the shrinking of feature development and release times
from weeks to hours.

Instituted a clean code engineering ethic, reducing duplication, shrinking the code base and
driving down error rates all while improving scalability, security and system stability.

Implemented a continuous learning culture to mentor our product engineers in best practices and
improve their core competencies, including language expertise and mastery of best patterns and
practices. Experienced several years with no employee turnover.
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Maintained my own engineering capabilities by assessing and adopting to changing user interface
and user experience (UX) trends and delivery modes through ongoing education.

Engineered a no exceptions/no workarounds security stance that proved itself in source code
audits (manual and automated), daily penetration testing (manual and automated) and an absence
of successful data breaches.

Managed labor budgets to achieve company profitability and retention goals, including during the
recent recession.

Director, Justice Systems Center, Nortel Government Solutions

2001 to 2006

Built a 50-member multi-disciplinary team to design, build and operate information systems for U.S.
Government clients.

Chosen by the Engineering VP to create a new engineering center for U.S. Government clients.
Working with my department heads, managed to budget and profitability goals both during our
time as a public company (PEC Solutions) and as part of Nortel.

Contributed to over $25M in revenue by winning enterprise architecture, analysis and software
business at the U.S. Departments of Justice, Agriculture and Homeland Security, along with the
Federal Courts and Nuclear Regulatory Commission.

Orchestrated drive to achieve CMM-I Level 2 certification.

Acknowledged for $14M in additional business as the principal architect for a customized criminal
justice information system.

ADDITIONAL EXPERIENCE
Advisory Board Member IoT start-up, California
Political Volunteer, Various Issues and Campaigns Northern Virginia
Member, Audit Committee Not-for-Profit Organization, Centreville, Virginia
Freelance Programmer, Designer & Consultant On-demand, Various Locations
Cofounder & Vice President, Finance and Technology theGlobalist.com, Washington DC
Government Relations Counsellor Intl Business-Government Counsellors, Washington DC

EDUCATION & TRAINING

MASTER OF BUSINESS ADMINISTRATION (SUMMA CUM LAUDE)
Georgetown University, Washington DC Designated as a Presidential Management Intern; Awarded
Hanns Seidel Foundation Fellowship for graduate study in Germany.
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
Brigham Young University, Provo, UT
Graduate Studies in Econometrics, Institute for Economic Policy, Christian Albrechts Universitt zu Kiel
(Germany), Hanns Seidel Foundation Scholar, Research topic: Neural Network Forecasting
Ongoing Technical Studies, including: Clean Code, Agile and DevOps methodologies, data modeling and
analytics, big data, SaaS and web architectures (e.g., HTML5, node.js, AngularJS, jQuery, bootstrap,
React.js), cloud and virtualization architectures (e.g., VMware, AWS, Azure, Google Cloud, Dimension Data
Cloud, Lambda, serverless), user interface (UI) and user experience (UX) design, hybrid IT, functional
programming, test driven development, automation, .net, hyperscale cloud, internet of things, database
optimization, performance tuning, API design (including REST), mobile web and app development (e.g.,
iOS, progressive enhancement, Objective-C, Swift) and numerous programming and scripting languages.
Extensive Leadership Training, including courses on recruiting, retention and employment law, along with
courses on conflict resolution, technology leadership and general management. Additional courses on
product management and solution development, program and project management, as well as effective
communications and listening.