Professional Documents
Culture Documents
Rule Based Behaviour At the next level where the operator has available a wide
selection of well-tried routines (i.e. rules) from which appropriate ones can be
selected to complete the task (low level on-line processing) i.e. if X happens, then I
do Y. An example is obeying the Highway Code when driving; if there is a red traffic
signal the rule is to stop. In this situation, errors occur if the wrong rule is applied.
Knowledge based Behaviour For situations where a person has to cope with
unknown situations, where there are no tried rules or skills (high level on-line
processing) The Individual, using their experience and perhaps trial and error, tries to
find a solution to solve a novel situation. In these circumstances the chance of error
is the greatest.
Perception Perception is the recognition and interpretation of sensory stimuli
based chiefly on memory.
Incentive An Incentive is really an inducement that provides a motive for someone
to do something, usually in the form of some sort of reward for achieving a particular
goal or milestone.
Appraisal Scheme An appraisal scheme is a formal means of placing the value on
achievement or effort and is generally carried out on an annual basis. The results
may be used to determine the level of a pay rise or a promotion.
Peer A person of the same level or rank.
Organisational Conflict This can be defined as any perceived clash of interests
between individuals, groups or levels of authority in an organisation.
Stress The reaction that people have to excessive pressure or other types of
demands placed on them.
Judicial Precedent A decision of a court to which authority is attached
Tort In English Law a tort is a civil wrong. Examples are Defamation, Nuisance
and trespass.
Contract An agreement between two or more people which may have legal
consequences.
Dismissal Legally, Dismissal from employment occurs when
Articles Any Plant designed for use or operation (whether exclusively or not) by
persons at work, or who erect or install any article of fairground equipment and any
article designed for use as a component in any such plant or equipment.
Substance This means any natural or artificial substance (including microorganisms) intended for use (whether exclusively or not) by persons at work.
Employee In this context this is someone who works under a contract of
employment. The contract may be express or implied and, if express, may be verbal
or in writing.
Consent Generally means agreeing to a course of action.
Connivance is more of an indirect agreement to unlawful acts by another (i.e.
turning a blind eye)
Neglect Not doing what you should have done (i.e. an omission rather than an act,
so things happen by default because you failed to act)
Formal Caution A formal caution is a statement by an inspector, which is accepted
in writing by the duty holder, that the duty holder has committed an offence for which
there is a realistic prospect of conviction. A formal caution may only be used where a
prosecution could be properly brought. Formal Cautions are entirely distinct from a
caution given under the Police and Criminal Evidence Act by an inspector before
questioning a suspect about an alleged offence. Enforcing authorities should take
account of current Home Office guidelines when considering whether to offer a
formal caution.
Senior Management In relation to the organisation senior management is defined
as persons who play a significant role in (a) the making of decisions about how the
whole or substantial part of its activities are to be managed or organised, or (b) the
actual managing or organising of the whole or a substantial part of those activities.
Organisation This includes corporations, trade unions, public bodies (e.g. local
authorities & NHS Trusts), government departments & police forces.
Relevant Duty of Care Includes a range of duties owed under the law of
negligence (including the duty of care owed by employers to employees, the duty
owed by occupiers, etc)
Gross Breach A breach of a duty of care by an organisation is a gross breach if
the conduct alleged to amount to a breach of that duty falls far below what can be
reasonably be expected of the organisation in the circumstances.
Tortfeasor The wrongdoer who has failed in their duty of care.
Damages The amount of money (compensation) awarded by a court to a
successful claimant, in health and safety cases, for personal injury sustained by the
claimant.