2017 State of the CIO

CIOs Increasingly Spending Time on Strategic Activities

53%

TRANSFORMATIONAL

56%

52%

45%

46%

47%

34%

43%

34%

23%

21%

45%

STRATEGIC
27%

25%

2011

23%

2012

19%

19%

2013

2014

31%

27%
27%

11%

2010

50%

20%

22%

FUNCTIONAL

2015

2016

2017

Q: Which of the following activities best characterize your focus and how you spend your time in your current role?

Source: State of the CIO, January 2017

Security Increasingly Integrated with IT Strategy

Tightly integrated, IT security strategy is an

integral part of our overall IT strategy and
roadmaps

37%

36%

Somewhat integrated, IT security strategy is

loosely incorporated into overall IT strategy

Not integrated, IT security investments are

typically reactive in response to existing IT
security challenges or events

Financial Services: 64%

Healthcare: 68%

51%

47%

12%
16%

2017

2016

Q: How tightly integrated are IT security strategy and IT strategy at your organization today??
AND Q: What percent of your company's total IT budget does IT security represent?
Source: State of the CIO, January 2017

Struggle for IT Talent Increasing

Experiencing Skills Shortages?

In Which Areas?
Data science/BI & analytics
Security / risk management

Not Sure
14%

Enterprise software (ERP, CRM)

Cloud services

No
26%

Yes
60%

Project management
Mobile technologies
Enterprise architecture

2016
49%

Internet of Things
Application development
DevOps

15%

27%
23%

21%
14%
19%
15%
18%
13%
18%
13%
18%
9%
17%
21%
16%
15%

41%
35%
34%

ENTERPRISE

SMB

Q: Will your organization experience any IT skills shortages during the next 12 months? AND Q: In which areas do you anticipate your organization
will have the most difficulty in finding appropriate skillsets?
Source: State of the CIO, January 2017

IT/LOB Tech Budget Collaboration Remains Consistent

Q: What percentage of the total dollars your organization invests in technology products
and services is directly controlled by IT currently? In the next 3 years?
Source: State of the CIO, January 2017

CIOs Show Strong Involvement in MarTech Purchases

Meeting with/evaluating
potential vendors

66%

Consulting with marketing team to

determine needs and requirements

65%

Approving the
solution purchase

60%

Overseeing
implementation

60%

Negotiating terms
of service and SLAs

SMB 57%

57%

Making final
vendor selection
Not involved

ENTERPRISE 65%

52%
7%

Q: How are you involved in purchase decisions regarding the marketing technology stack?

Source: State of the CIO, January 2017

MarTech Purchase Process is Collaborative with IT

Determining business needs

35%

13%

52%
19%

Making final vendor selection

18%

Meeting with/evaluating potential vendors

Overseeing implementation

48%

35%
23%

Approving the solution purchase

Determining technology requirements

33%

31%

46%

11%

45%
45%

11%

45%
45%
18%

Negotiating terms of service and SLAs

37%

Marketing

47%

IT

45%

Both

Q: Who is involved in each of these activities as they relate to purchase decisions regarding the marketing technology stack?
Base: LOB respondents only, functional area is Administration/Corp. Management or Marketing
Source: State of the CIO, January 2017

LOB Unsure of ITs Role in New Business Initiatives

Recommends technology solutions to
address the business initiatives
Collaborates with LOB to build business
cases for new technology initiatives

47%

19%

Recommends ways the business

processes can run more efficiently

45%

23%

44%

17%

Performs systems testing and

QA for new technology

Provides LOB with a short list of

IT suppliers for a given solution

49%

31%

Provides LOB with project management support

when implementing a new technology

Introduces new use cases for

emerging technology

59%

24%

Develops technical requirements

Negotiates IT supplier contracts

64%

27%

25%
13%
11%

39%

30%

26%

Heads of IT

LOB

Q: When the IT department and LOB work on a new initiative, what role does IT typically play?
Source: State of the CIO, January 2017

Continue the Conversation

For more information, please contact: Sue Yanovitch, VP, Marketing at
IDG Enterprise syanovitch@idgenterprise.com
To get results from CIO research when it happens,
or any other news, follow us on Twitter: @AdamIDG
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