Sarah Spence

42558 Prescott Green Square, Ashburn, VA 20148

Cell: (703) 483-1309
Email: spencesr@vcu.edu

EDUCATION
Liberty University 05/2017
MPH. Degree, Health Promotions
Virginia Commonwealth University 05/2011
B.S. Degree, Exercise Science
Minor, Music Education
COMPUTER SKILLS:
Typing 60 words per minute. Advanced knowledge using Microsoft Office, Microsoft Word,
Microsoft Excel, Microsoft Outlook and Internet web searches. Experience typing, forwarding,
receiving and sending emails. Proficient with using advanced methods to print, photocopy, scan
and fax documents using an office printer.
PROFESSIONAL EXPERIENCE
Med-Eval , Sterling VA
June 2015-Present
Provider Network Specialist
Contacts physicians/diagnostic facilities to initiate contracting.
Maintains profiles and credentialing information on all physicians and diagnostic
facilities via Microsoft excel spreadsheets.
Provides any and all information to clients regarding physicians.
Responsible for making sure all physicians licenses, certifications, insurances, etc. are
current and up to date.
Handles all questions regarding any physicians and or diagnostic facilities.
Fields all calls pertaining to contracting, credentialing, and any issues pertaining to the
physician/diagnostic network.
Locates new physicians and diagnostic facilities to grow companies national network.
Promotes effective and efficient utilization of company resources.
Participates in various educational and or training activities as required.
Operates fax and scanner machines.
Create marketing folders to be given out at informational meetings.
Organize and send out marketing materials to marketing rep as needed.
Fax report requests to doctors offices, and contacts doctors offices and diagnostic/MRI
facilities for completed reports and invoices.
Perform basic computer skills.

Operate ShoreTel communication phone system transferring calls to designated

departments.
Write and send emails to other staff members as needed.

Med-Eval, Sterling VA
June 2013-June 2015
Client Support Specialist

Operated ShoreTel Communications phone system software, directing calls to designated

departments.
Applied knowledge of medical terminology in communication with physicians regarding
medical reports.
Gained and applied knowledge of the workers compensation claims management
insurance industry, while performing daily tasks.
Contacted doctors offices via email, phone and fax to obtain independent Medical
Evaluation reports.
Updated claimants files using Goby Profiler Software program. Documented claimants
intake daily with action made in attempt to retrieve reports.
Created appointment showed letters to claimants adjustor and insurance companies
attorney.
Prepared invoices to be mailed out.
Scanned addendums to be emailed for review to Quality Assurance Department.
Created report cover pages via Microsoft Word to be attached to Medical Evaluation
reports.

Medi- Weightloss Clinics, Lansdowne VA

March 2012 September 2012
Front Office Coordinator
Responsible for checking in and greeting patients as they arrived to the clinic
Provided superb customer service. Managed multiple phone line extensions.
Maintained and updated patient records.
Processed payments and scheduled patients appointments.
Created monthly newsletters for patients enjoyment using Microsoft Word.
Searched Internet Explorer for recipes, and health and fitness tips.
Prepared and sent patient progress letter and letters of medical necessity to patients
doctors.
Reconciled and balanced cash register drawers. Performed other duties as assigned.

Loudoun Physical Therapy, August 2011-March 2012

Physical Therapist Aide
Greeted patients and started them on their assigned exercise warm-up
. Assisted Physical Therapists with exercise activities with patients.
Prepared patients for electric stimulation, ultrasound, and heating packs as needed
following therapy.
Answered phones and scheduled patients appointments.
Performed weekly and monthly maintenance for clinical area, such as vacuuming,
washing towels, cleaning patient beds and replenishing linen.
Utilized scanner and copy machines as needed to print out patients reminder therapy
schedules.
Explained health insurance coverage breakdown to new patients on first scheduled visit.
Maintained and updated company financial reports via Microsoft Excel.