G610-U20 V100R001C00B125CUSTC428D001 Update Guide SECRET

G610-U20
V100R001C00B125CUSTC428D001
Update Guide

Prepared by Wu xiaofang (ID: 00221695) Date 2013-11-20

Reviewed by Zeng jing (ID: 00182893) Date 2013-11-20

Approved by Zeng jing (ID: 00182893) Date 2013-11-20

Huawei Technologies Co., Ltd.

All rights reserved

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 G610-U20 V100R001C00B125CUSTC428D001 Update Guide SECRET

Contents

1 Basic Requirements........................................................3
1.1 Update Environment Requirements........................................................................................3
1.2 Update Package.......................................................................................................................3

2 Update Preparations.......................................................4
2.1 microSD Card Update.............................................................................................................4
2.2 USB Update............................................................................................................................4

3 Update Description.........................................................5
3.1 Update Method........................................................................................................................5
3.2 Precautions..............................................................................................................................5

4 Update Procedure...........................................................6
4.1 Performing a USB Update......................................................................................................6
4.2 Performing a microSD Card Update.....................................................................................10
4.2.1 Prerequisites.................................................................................................................10
4.2.2 Update Procedure.........................................................................................................10
4.2.3 Exceptions....................................................................................................................13
4.2.4 Log File........................................................................................................................14

5 Verification..................................................................15

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1 Basic Requirements

1.1 Update Environment Requirements

This guide is applicable to G610-U20 mobile phones.
You can update the mobile phone either using a microSD card, or by
connecting the mobile phone to a computer with a USB cable and performing
the update on the computer.
For a microSD card update, prepare a readable and writable microSD
card.
For a USB update, prepare a computer that runs Windows XP or
Windows 7 and a USB cable.

1.2 Update Package

Update Method Update Package

USB update Software/User_sign/pkg_sign

microSD card update UPDATE.APP

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2 Update Preparations

2.1 microSD Card Update

Make sure the microSD card is readable and writable.

2.2 USB Update

Make sure the computer runs Windows XP or Windows 7.
Step 1 Decompress Driver for Service-2012-11-27.rar, double-click Handset
WinDriver1.3.exe, and follow the installation wizard to install the driver for
Flash_tool.
Step 2 Install the mobile phone driver on the computer.
1. Power on the mobile phone, and connect it to the computer using a USB
cable.
The Inside Disc dialog box is then displayed.
2. Click Yes to open the virtual drive.
3. Open My Computer (on a computer running Windows XP) or
Computer (on a computer running Windows 7).
You will then see CD Driver (G):HiSuite. Double-click it to find
Setup.exe.
4. Double-click Setup.exe and follow the setup wizard to install HiSuite.
If HiSuite is already installed on the computer, double-clicking
Setup.exe will uninstall it before the installation The USB driver is
installed along with the installation of HiSuite.
----End

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3 Update Description

3.1 Update Method

USB update or microSD card update

3.2 Precautions
Before the update, make sure the mobile phone has enough battery
power.
User data will be erased during the update. Back up important data
before the update.

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4 Update Procedure

4.1 Performing a USB Update

Use SP_Flash_Tool_v3.1320.0.174_Secboot.rar to download the update package.
Make sure the Flash_tool version is v3.1320.0.174, because using an earlier version
may result in download failures.

Step 1 Decompress SP_Flash_Tool_v3.1320.0.174_Secboot.rar open it, and

double-click Flash_tool.exe.

Figure 1.1 Opening Flash_tool

Step 2 On Options, make sure USB MODE is selected, and click Download.

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Figure 1.1 Clicking Download

Step 3 If the update package is a compressed file, decompress it first. Then click
Scatter-loading.

Figure 1.1 Clicking Scatter-loading

Step 4 Select the MT6589_Android_scatter_emmc.txt file in the update package,

and click Open.

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Figure 1.1 Clicking Open

Step 5 If the mobile phone is connected to the computer using a USB cable,
disconnect the USB cable. Click Firmware -> Upgrade.

Figure 1.1 Clicking Firmware ->Update

The screen shown in Figure 1.2 is then displayed.

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Figure 1.2 After clicking Firmware ->Update

Step 6 Install the battery to the mobile phone, keep it off, and connect it to a
computer using a USB cable. The download tool then starts the download.
The download progress is displayed, as shown in Figure 1.1.

Figure 1.1 Download progress

If the download succeeded, the screen shown in Figure 1.2 is displayed. If an

error message is displayed during the update, repeat the update procedure
from Step 1.

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Figure 1.2 Update succeeded

----End

4.2 Performing a microSD Card Update

4.2.1 Prerequisites
Make sure the current software version is G610-U20
V100R001C00B125CUSTC428D001.
Format the microSD card using FAT32.
Create a dload folder in the microSD card's root directory, copy the
update package UPDATE.APP to the dload folder, and insert the
microSD card into the mobile phone.

4.2.2 Update Procedure

Forcible Update
Remove the mobile phone's battery and install it back. Then press and hold
the volume up, volume down, and power buttons to power on the mobile
phone. When the mobile phone vibrates, release the power button. Do not
release the volume up and down buttons until the screen shown in Step
2Figure 1.1 is displayed.
Update in Engineering Mode
Step 1 Power on the mobile phone as usual, enter *#*#1673495#*#* on the dialer to
access engineering mode.

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Figure 1.1 Engineering mode

Step 2 Choose SD card upgrade.

The mobile phone then automatically restarts and displays the screen shown
in Figure 1.1 after the logo, which means that a microSD card update is in
progress. A progress bar is displayed.

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Figure 1.1 Update started

After the update succeeds, the screen shown in Figure 1.2 is displayed.
The mobile phone then automatically restarts.

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Figure 1.2 Update succeeded

----End

4.2.3 Exceptions
If the update fails, the screen shown in Figure 1.1 is displayed with the failure
cause.
If no cause is displayed, capture the update log and contact the R&D
personnel.

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Figure 1.1 Update failed

4.2.4 Log File

Apart from the update information displayed on the mobile phone screen,
most information is saved in the sdload.log file, which you can find in the
dload folder.

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5 Verification

Check whether the updated software version is the target one in either of the
following ways.

Input Output
Query the version G610-U20 V100R001C00B125CUSTC428D001
number in
engineering mode.
For the detailed
operations, contact
the R&D personnel.
In normal mode, G610-U20 V100R001C00B125CUSTC428D001
choose Settings >
About Phone >
Software Version.

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