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DNS zone files will only be found in /var/named when BIND/named is in use.

- Fal
se
Bind/named's DNS zone files are stored in /etc/named - false
update ip from local machine - /etc/hosts
*********
ipv6- AAAA
ensure internt sees updated record- serial num
resolver inform whom for dns update- tld
*********

change running dns- setupnameserver script


You can export a MyDNS database using the exportmydnsdb script, however there is
currently no method of importing.-false
Which of the following would be the best way to restart the DNS server from the
command-line? /scripts/restartsrv_named
*********
Resetting a DNS zone using a zone template is one method that can be used to add
ress a malformed DNS zone.-true
file name of bind zone- domain.db
To create a customized template from the command-line, which of the following wo
uld be a correctly named custom template file name?
templatename.root
templatename.domain
*******
Syntax errors will often show up upon start-up of the DNS server, from the comma
nd-line.-true
Cluster-related messages are logged in which log file, by default? /usr/local/cp
anel/logs/dnsadmin_log
What is one of the utilities included with BIND/named that can be used to troubl
eshoot bad zone files? named-checkzone
*******
When setting the query response information in your configuration, you want to b
e sure to make the version output accurate and detailed so that remote servers k
now the specifics of your server.- False
The private/public keys for DKIM are stored in which of these paths?/var/cpanel/
domain_keys
Which of these can be used to set up SPF from the command-line? /usr/local/cpane
l/bin/spf_installer
*******
Which section of the named.conf file would I use to modify BIND/named's listenin
g port? network-wrong
What does the acronym TLD stand for, as in for a "TLD nameserver"?Top-level Doma
in
To create a customized template from the command-line, which of the following wo
uld be a correctly named custom template file name?
The default path for the BIND/named configuration file is=/etc/named.conf
The private/public keys for DKIM are stored in which of these paths?/var/cpanel/
domain_keys
Zone templates can be used to ensure that changes to zones are saved when the DN
S server is restarted- false
When a domain's mail is handled by a remote mail exchanger, the domain should be
listed in the __________ file./etc/remotedomains
Debug logging for BIND/named can be enabled in the /etc/rndc.conf file.false
To create a customized template from the command-line, which of the following wo
uld be a correctly named custom template file name?templatename.root
***************************
False: If you have prefixing turned on in Tweak Settings, the database managemen
t tools in WHM will enforce it.
How many characters were MySQL 4.1 passwords hashed into before they were update
d to the current 42 character hashes? 16
The Manage Database Users page in the WHM interface is primarily used to remap dat
abase users to other databases. false
You can set up a single remote MySQL server to handle MySQL for 3 or more cPan
el & WHM servers.false
*****
Select the option that allows you to backup a single database on a server using
WHM. phpmyadmin export
EasyApache needs to be run after upgrading MySQL/MariaDB. true
WHM contains a feature to allow you to import a SQL dump from MySQL into Postgre
sql. false

Which of the following do you need to know to set up a Remote MySQL Server? (Sel
ect all that apply.)
The customer should always be aware of their MySQL root password, and will make
use of it frequently. f
You can set up a single remote MySQL server to handle MySQL for 3 or more cPanel
& WHM servers.f
By default, you can connect to a MySQL/MariaDB database from anywhere with the c
orrect username and password and see all your databases.f
You can export all your MySQL databases in one go with phpMyAdmin.true
WHM has a feature to attempt an automatic repair on which type of table? myisam
The Additional Access Hosts feature in WHM creates grants (select all that apply
)
when you create new cPanel accounts (after setting up an additional access host)
when you click on the link at the bottom of the page
************
What happens when you have two A records? one record is selected randomnly
What happens when you have two CNAME records with the same name? the zone is con
sidered invalid

Where in the WHM interface do you enter the default nameservers for accounts cre
ated by a reseller? WHM Home >> Resellers >> Edit Reseller Nameservers and Privi
leges
What is a resolver? a nameserver that can resolve non-local domains
Where in the WHM interface do you restart nameserver software? WHM Home >> Resta
rt Services >> DNS Server
SPF and DKIM are resource records that help reduce- (spoofing and unauthorized s
enders,spam)
What query gives you the IP addresses of the nameservers for the IP address 10.9
.8.7 -( dig -x 10.9.8.7-wrong)
************
A PTR record is like a backwards MX record. - wrong
You can create reverse DNS zones in WHM with what functionality? DNS Functions >
> Add a DNS Zone, then DNS Functions >> Edit DNS Zone
Where can you add SPF and DKIM records to an account? (Select all that apply)
during account creation, in WHM Home >> Account Functions >> Modify Account, in
the users cPanel interface
************
Youve accidentally deleted a zone. How can you recreate it? WHM DNS Functions Add
a DNS Zone
If you cannot edit a zone in the WHM editor because it has been incorrectly cust
omized, what function do you use to reapply the zone template and remove any cus
tomizations? WHM DNS Functions Reset a DNS Zone

Which of the following tasks can be done through WHM? (Select all that apply)

If you have just added a custom record to your zone template, how can you apply
it to already existing zones?
you can edit existing zones with customizations to add the new custom record

you can reset existing zones (and lose any specific customizations) **
the next time you load the zone in the editor, the records from the zone templat
e will appear and you only need to hit save.**
If you need to add a subdomain to a zone, the best way to do it is: ((WHM DNS Fun
ctions Edit DNS Zone- false))
************
Clustering is enabled by default, but can be turned off.false
DNS Clustering uses what type of authentication?access keys
Redundancy is:having more than one of something, so that a backup is always read
y,generally a good idea
************
DNS clustering with DNS Only can provide which benefits?
DNS redundancy ,lower load on cpanel

DNS only server software:is only designed for DNS Clustering, is free of cost
Where in the WHM interface do you enter the default nameservers for accounts cre
ated by root?WHM Home >> Server Configuration >> Basic cPanel & WHM Setup
What happens when you have two TXT records? the records are concatenated
*******
When discussing Multi-php, the default is: the setting used if no other option i
s selected
With EasyApache 4, you can install multiple versions of php: true
EasyApache 4 allows you to install which version of apache?Apache 2.4
When DSO is the selected handler, PHP processes are: handled by Apache internal
ly.
PHP configuration is fine-tuned using the php.cfg file.
What is an InnoDB data dictionary?
part of MySQL/MariaDBs authentication mechanism
none of the above
a part of the InnoDB storage engine that maps data to it the file its located in
a version of the InnoDB storage engine optimized for dictionary style lookups

You can use EasyApache 4 to :


install new apache modules and php extensions.
remove apache modules and php extensions.
switch out the module that controls apache s core functionality (the MPM).
create customized php.ini files for different users.
*******
What is an authentication daemon? A program that checks to ensure that a user ha
s the correct password.
Select which items are controlled by options on the Mailserver Configuration pag
e. Select all that apply.
Controlling if and how often the trash is automatically emptied.
Controlling the number of Authentication Daemons.
Where do you set up the forwarders for the root, cpanel, and nobody email accoun
ts? Edit System Mail Preferences
Backing up and/or resetting the exim configuration can only be done from the com
mand line.false
Exim can be configured in the Basic Configuration Editor to deliver mail without
scanning messages when which of the following occur (select all that apply)?
When the scanner is unavailable (usually because the specified number of concurr
ent messages are already being scanned)
When the message is over a certain size
When the message is under a certain size
When the message is from a particular email address

Email reputation is- a calculation of the likelihood of a message being spam bas
ed on other messages sent from the same server
*******
If you need to have Exim listen on another port, you will make that change in th
e- service manager
Which Spam Assassin options appear in the Exim Configuration Editor?
The only option in the Exim Configuration Editor is if Spam Assassin is forced o
n for all users. -wrong
All the Spam Assassin options appear in the Exim Configuration Editor.-wrong
The Basic Exim Editor allows you to create whitelists to allow exceptions to som
e selected options.true
sender verify callpout- check mail server to see whether domain exist
sender verify- check dns to see whether sender exist
access list-
access control list- used during smtp transaction
*******
The mailer daemon will send----- a warning message if there is a long delay. - s
ender
If your message cannot be delivered, you will get a notification from- the maile
r daemon

What is an open relay? A mailserver that will forward mail for anyone.
Exim queues messages---attempting to send them the first time. -after
Which statements are true about the Mail Troubleshooter?

It can tell you if a local message can be delivered.


It sends a real test message.
What actions can you perform in WHM s Mail Queue Manager? Select all that appl
y.
View the Control Data and Extended Headers.
Delete the message so it is never delivered.
Re-attempt delivery.

Why do messages end up in the Exim queue? (Select all that apply)
Load on the server is above the delivery threshold.
The remote mail server has greylisted or blacklisted your server.
There are DNS issues preventing Exim from finding the remote mail server.
It is possible to use the Mail Queue Manager to get a historical snapshot of th
e queue.- false

What can the Mail Troubleshooter can tell you about an email account for a domai
n on the server? (Select all that apply)
if the account is over quota
if the file permissions on the account s mail folder are correct
if the account exists
if the account forwards mail off the server

Which statements are true about the Mail Troubleshooter? Select all that apply.

It does not send an actual test message, but simulates sending one.
It can tell you if a local message can be delivered.
It can tell you what mail servers Exim will attempt to hand off a message to.
============
Which part of WHM would you look in to discover why an email message was not de
livered? Mail Delivery Reports
If you suspect mail has not been delivered because the user is over quota, which
part of WHM would you look in to confirm why the message was not delivered? Ma
il Delivery Reports
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a green checkmark icon next t
o the message. delivered successfully to a folder other than the inbox
cPanel allows you to choose if mail should be held in the queue or returned to s
ender when the recipient s mailbox is over quota.- true
Cppop is the default and recommended mailserver for cPanel servers. false
If a mail server is "relaying" mail, it is - handing mail off to another mail se
rver for delivery
If a message is deferred, it has been-delayed
Which Spam Assassin options appear in the Exim Configuration Editor?
Options that affect whether and how Exim passes the message to Spam Assassin
No Spam Assassin options appear in the Exim Configuration Editor.
All the Spam Assassin options appear in the Exim Configuration Editor.****wrong
The only option in the Exim Configuration Editor is if Spam Assassin is forced o
n for all users.****wrong
When mail is delivered to "/dev/null" it means that the message-has been permane
ntly deleted.
ejected at SMTP time due to spam like qualities
caught in a user level filter and deleted
rejected at SMTP time because the sender s email account is in an RBL
delivered successfully to the user s SPAM folder****wrong

Where do you get resolver IP addresses?


use the IP addresses of Googles open resolvers
use the IP addresses your web hosting provider gave you
use your servers primary IP address
you must have additional IPs added to your server to be resolver IP addresses

A cluster is:
a server that sits in front of a group of servers that are load balanced
a backup server
two or more servers that all do the same job
a single server that performs multiple functions

What are the two most common cause of MySQL upgrade failures? (select two)
aborting the upgrade part way through
a customized httpd.conf file
a modified /etc/my.cnf file
failing to take a backup of databases before starting the upgrade

Where is the proper location to add ports for Exim to listen on?
Advanced Exim Editor
Basic Exim Editor
Service Manager
Tweak Settings
wrong not answered
SPF and DKIM are resource records that help reduce (Select all that apply)
spam
spoofing and unauthorized senders
DNS cache poisoning
mail bombs
wrong not answered
Match each database basics term with its definition.
wrong not answered
Where in the WHM interface do you restart nameserver software?
you cannot perform this operation in WHM
WHM Home >> Restart Services >> DNS Server
WHM Home >> Service Configuration >> Restart Nameserver
WHM Home >> DNS Services >> Restart Nameserver
wrong not answered
When discussing Multi-php, the default is
the setting used if no other option is selected
PHP 5.5
the setting that has been specifically selected for a particular domain
PHP 5.6
wrong not answered
True/False: If you have databases included in quotas (via Tweak Settings), cPane
l & WHM will prevent data from being entered into a database whose associated us
er is over quota.
True
False
Database inserts cannot be severed or terminated externally without risking data
base corruption. As a result of this, quotas cannot be used to prevent database
inserts from occurring. Email and file uploads, on the other hand, will be preve
nted for users that are over-quota.
wrong not answered
An EasyApache 4 profile is
a collection of options and settings that can be customized and provisioned.
a list of steps used to instruct the user on how to install apache.
a list of attributes and desired outcomes.
not used. EasyApache 4 does not use profiles.
wrong not answered
How many characters were MySQL 4.1 passwords hashed into before they were updat
ed to the current 42 character hashes?
10 characters
16 characters
24 characters
32 characters
16-character hashing in a MySQL user password was used prior to MySQL 4.1, and w
ould have looked something like this: "6f8c114b58f2ce9e" - a current, 41-byte ha
sh would return something like this instead (the prefixed asterisk must be prese
nt, or the user will be considered locked/unusable, on the new hashing style):
"*6C8989366EAF75BB670AD8EA7A7FC1176A95CEF4"
wrong not answered
Which of the following is NOT a Multi-Processing Module for apache?
prefork
postfork
itk
worker
wrong not answered
Where can you add SPF and DKIM records to an account? (Select all that apply)
during account creation
in the users cPanel interface
in WHM Home >> Mail >> SPF & DKIM (select the account)
in WHM Home >> Account Functions >> Modify Account
wrong not answered
What happens when your zone has two NS records?
both records are returned
only the second record is used
the zone is considered invalid
one record is randomly selected each time
wrong not answered
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a funnel shaped icon next to
the message. You suspect that the message was:
rejected at SMTP time due to spam like qualities
caught in a user level filter and deleted
rejected at SMTP time because the sender s email account is in an RBL
delivered successfully to the user s SPAM folder
wrong not answered
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a green checkmark icon next t
o the message. You suspect that the message was:
rejected at SMTP time due to spam like qualities
delivered successfully to a folder other than the inbox
caught in a user level filter and deleted
caught in a routing loop
wrong not answered
EasyApache 4 allows you to install which version of apache?
Apache 2.0
Apache 2.2
Apache 2.4
Apache 2.6
wrong not answered
WHM has a feature to attempt an automatic repair on which type of table?
the repair tool works on all types of tables
MyISAM
InnoDB
there is no such tool - all database repair must be done from the command line
wrong not answered
DNS clustering with DNS Only can provide which benefits? Select all that apply.
load balancing of websites
lower load on the cPanel server
Email backup solutions
DNS redundancy
wrong not answered
True/False: EasyApache needs to be run after upgrading MySQL/MariaDB.
True
False
wrong not answered
True/False: WHM contains a feature to allow you to import a SQL dump from MySQL
into Postgresql.
True
False
wrong not answered
Select the option that allows you to backup a single database on a server using
WHM.
phpMyAdmin: Export
Configure Backups: Entire Database Directory
phpMyAdmin: Backups
Configure Backups: per account
wrong not answered
Match each database related term with its definition.
wrong not answered
Where can you change the default PHP version to use?
in the MultiPHP Management interface.
in the PHP version interface.
in the Apache configuration interface.
in the PHP configuration interface.
wrong not answered
What actions can you perform in WHM s Mail Queue Manager? Select all that appl
y.
View all the mail servers that exim will attempt to send the message to, in orde
r.
Delete the message so it is never delivered.
Re-attempt delivery.
View and Download the entire message.
View the Control Data and Extended Headers.

The systems administrator receives an email alert from WHM when (Select all that
apply):
the hostname does not point to the main IP address on the server
the main IP address does not point back to the hostname
the hostname does not have a PTR record
the hostname appears to have been changed manually (not through WHM)

Where do you get resolver IP addresses?


use your servers primary IP address
use the IP addresses your web hosting provider gave you
use the IP addresses of Googles open resolvers
you must have additional IPs added to your server to be resolver IP addresses

Where in the WHM interface do you select which nameserver software you would lik
e to use? WHM Home >> Service Configuration >> Nameserver Selection
Which statements are true about the Mail Troubleshooter? Select all that apply.
It sends a real test message.It does not send an actual test message, but simula
tes sending one.
It can tell you if a local message can be delivered.
It can tell you what mail servers Exim will attempt to hand off a message to.

Where can you change the default PHP version to use?


in the MultiPHP Management interface.

When are nameservers used? (select all that apply)


to determine where to send mail for a domain
in spam prevention algorithms
to visit websites on shared IP addresses

If you have databases included in quotas (via Tweak Settings), cPanel & WHM will
prevent data from being entered into a database whose associated user is over q
uota.false

cPanel & WHM servers that are in a clustering arrangement have a root trust with e
ach other. This means that:
all

Why do you need to set up the forwarders in Edit System Mail Preferences? (Selec
t all that apply)
to avoid missing important notifications sent to root
to avoid root emails getting frozen in the mail queue

An account that is spamming will have a low failure rate because most spam list
s are kept up to date. true

True/False: Most cPanel servers are authoritative for their IPs and need to hav
e rDNS set up. -false
DNS templates are used (Select all that apply):
anytime you need to make a customization to a zone
when you need to set up the same customization across all your accounts
What query gives you the IP addresses of the nameservers for the IP address 10.9
.8.7?
dig +nssearch 8.9.10.in-addr.arpa

An EasyApache 4 profile is
a list of attributes and desired outcomes.
a list of steps used to instruct the user on how to install apache.
not used. EasyApache 4 does not use profiles.
a collection of options and settings that can be customized and provisioned.

WHM has the following tools to help you with mail troubleshooting (check all tha
t apply):
A tool to recreate all the hidden mail directories
A tool to reset permissions on mailboxes
A tool that helps you see what happens when exim attempts to deliver mail
A webmail like browser that allows you to view all mail on the server
A table is made of fileds
that each represent a trait of the object defined by the table and
that each represent an instance of the object defined by the table.

Where in the WHM interface do you enter the default nameservers for accounts cre
ated by a reseller?
WHM Home >> Resellers >> Edit Reseller Nameservers and Privileges
WHM Home >> DNS Services >> Configure Default Nameservers
you cannot perform this operation in WHM
WHM Home >> Reseller Center >> Basic Reseller Setup

What does recursive mean in the context of DNS?


a recursive lookup means that a routing loop has been created
a recursive nameserver is a root nameserver
a recursive lookup means that there are too many hops and the domain cannot be r
esolved
a recursive nameserver can resolve non-local domains

EasyApache 4 installs apache and php using


rpms.
packages in a cPanel proprietary format.**wrong
apt-get.
on demand compiling.

When you are using a 1:1 NAT setup, the List Accounts WHM interface will show
the private IP address
a warning message
the public IP address**
both the public and private IP addresses

DNS Clustering uses what type of authentication?


passwords
IP based whitelisting
public/private key pairs
access keys

When using the database mapping tool, you select the user
from the drop down list, but must type the name of the databse
into a text field.

If your message cannot be delivered, you will get a notification from


the nobody user
the mailman manager
the cPanel software user
the mailer daemon

Which of the following statements are true about MyISAM? (Select all that apply
)
You can NOT move the database by moving the files associated with it.
It implements indexes and locking.====
It is the default storage engine on newer versions of MySQL.
It is the default storage engine on older versions of MySQL.===

Why do you need to set up the forwarders in Edit System Mail Preferences? (Selec
t all that apply)
to avoid missing important notifications sent to root
DNS templates are used (Select all that apply):
anytime you need to make a customization to a zone ***wrong
when you need to set up the same customization across all your accounts ***wrong
when a reseller needs to set up a customization across all their accounts
only during server setup

Which of the following are characteristics of spam? (Select all that apply)
The message is small.
There is a high rate of failed recipients.***wrong
None of these are true statements about spam.
Servers that send spam end up on Realtime Blackhole Lists.***wrong

To add a PTR record to point 192.168.0.4 to mail.example.com, you would modify w


hich zone?
example.com***wrong
com.example.mail
192.168.0.in-addr.arpa
0.168.192.in-addr.arpa

Select the things you can do from WHM without using phpMyAdmin. (Select all tha
t apply)
rename a database---
associate a database with a user---
change a database users password---
create an empty database
Where is the proper location to add ports for Exim to listen on?
Advanced Exim Editor
Basic Exim Editor
Service Manager****
Tweak Settings
cPanel simplify
the default MySQL grants by applying grants per database
. Grants for the same user from different hosts are applied

Where can you change the default PHP version to use?


in the PHP configuration interface.

DNS zone files will only be found in /var/named when BIND/named is in use. - Fal
se
Bind/named s DNS zone files are stored in /etc/named - false
update ip from local machine - /etc/hosts
ipv6- AAAA
ensure internt sees updated record- serial num
resolver inform whom for dns update- tld
change running dns- setupnameserver script
You can export a MyDNS database using the exportmydnsdb script, however there is
currently no method of importing.-false
Which of the following would be the best way to restart the DNS server from the
command-line? /scripts/restartsrv_named

Resetting a DNS zone using a zone template is one method that can be used to add
ress a malformed DNS zone.-true
file name of bind zone- domain.db
To create a customized template from the command-line, which of the following wo
uld be a correctly named custom template file name?
templatename.root
templatename.domain

Syntax errors will often show up upon start-up of the DNS server, from the comma
nd-line.-true
Cluster-related messages are logged in which log file, by default? /usr/local/cp
anel/logs/dnsadmin_log
What is one of the utilities included with BIND/named that can be used to troubl
eshoot bad zone files? named-checkzone
When setting the query response information in your configuration, you want to b
e sure to make the version output accurate and detailed so that remote servers k
now the specifics of your server.- False
The private/public keys for DKIM are stored in which of these paths?/var/cpanel/
domain_keys
Which of these can be used to set up SPF from the command-line? /usr/local/cpane
l/bin/spf_installer

What does the acronym TLD stand for, as in for a "TLD nameserver"?Top-level Doma
in
The default path for the BIND/named configuration file is=/etc/named.conf
The private/public keys for DKIM are stored in which of these paths?/var/cpanel/
domain_keys
Zone templates can be used to ensure that changes to zones are saved when the DN
S server is restarted- false
When a domain s mail is handled by a remote mail exchanger, the domain should be
listed in the __________ file./etc/remotedomains
Debug logging for BIND/named can be enabled in the /etc/rndc.conf file.false
To create a customized template from the command-line, which of the following wo
uld be a correctly named custom template file name?templatename.root
False: If you have prefixing turned on in Tweak Settings, the database managemen
t tools in WHM will enforce it.
How many characters were MySQL 4.1 passwords hashed into before they were update
d to the current 42 character hashes? 16
The Manage Database Users page in the WHM interface is primarily used to remap dat
abase users to other databases. false
You can set up a single remote MySQL server to handle MySQL for 3 or more cPanel
& WHM servers.false

Select the option that allows you to backup a single database on a server using
WHM. phpmyadmin export
EasyApache needs to be run after upgrading MySQL/MariaDB. true

WHM contains a feature to allow you to import a SQL dump from MySQL into Postgre
sql. false
====
Which of the following do you need to know to set up a Remote MySQL Server? (Sel
ect all that apply.)
The customer should always be aware of their MySQL root password, and will make
use of it frequently. false
You can set up a single remote MySQL server to handle MySQL for 3 or more cPanel
& WHM servers.fals
====
By default, you can connect to a MySQL/MariaDB database from anywhere with the c
orrect username and password and see all your databases.false

You can export all your MySQL databases in one go with phpMyAdmin.true
WHM has a feature to attempt an automatic repair on which type of table?
====
The Additional Access Hosts feature in WHM creates grants (select all that apply
)
when you create new cPanel accounts (after setting up an additional access host)
when you click on the link at the bottom of the page
====
What happens when you have two A records? one record is selected randomnly
What happens when you have two CNAME records with the same name? the zone is con
sidered invalid

Where in the WHM interface do you enter the default nameservers for accounts cre
ated by a reseller? WHM Home >> Resellers >> Edit Reseller Nameservers and Privi
leges
What is a resolver? a nameserver that can resolve non-local domains
Where in the WHM interface do you restart nameserver software? WHM Home >> Resta
rt Services >> DNS Server
SPF and DKIM are resource records that help reduce- (spoofing and unauthorized s
enders,spam)
A PTR record is like a backwards MX record. - wrong

You can create reverse DNS zones in WHM with what functionality? DNS Functions >
> Add a DNS Zone, then DNS Functions >> Edit DNS Zone
Where can you add SPF and DKIM records to an account? (Select all that apply)
during account creation, in WHM Home >> Account Functions >> Modify Account, in
the users cPanel interface

Youve accidentally deleted a zone. How can you recreate it? WHM DNS Functions Add
a DNS Zone
If you cannot edit a zone in the WHM editor because it has been incorrectly cust
omized, what function do you use to reapply the zone template and remove any cus
tomizations? WHM DNS Functions Reset a DNS Zone

Which of the following tasks can be done through WHM? (Select all that apply)
If you have just added a custom record to your zone template, how can you apply
it to already existing zones?
you can edit existing zones with customizations to add the new custom record
you can reset existing zones (and lose any specific customizations) **
the next time you load the zone in the editor, the records from the zone templat
e will appear and you only need to hit save.**
If you need to add a subdomain to a zone, the best way to do it is: ((WHM DNS Fun
ctions Edit DNS Zone- false))

Clustering is enabled by default, but can be turned off.false


DNS Clustering uses what type of authentication?access keys

Redundancy is:having more than one of something, so that a backup is always read
y,generally a good idea
DNS clustering with DNS Only can provide which benefits?DNS redundancy ,lower lo
ad on cpanel

DNS only server software:is only designed for DNS Clustering, is free of cost
Where in the WHM interface do you enter the default nameservers for accounts cre
ated by root?WHM Home >> Server Configuration >> Basic cPanel & WHM Setup
What happens when you have two TXT records? the records are concatenated

When discussing Multi-php, the default is: the setting used if no other option i
s selected

With EasyApache 4, you can install multiple versions of php: true

EasyApache 4 allows you to install which version of apache?Apache 2.4

When DSO is the selected handler, PHP processes are: handled by Apache internal
ly.

What is an authentication daemon? A program that checks to ensure that a user ha


s the correct password.
======
Select which items are controlled by options on the Mailserver Configuration pag
e. Select all that apply.
Controlling if and how often the trash is automatically emptied.
Controlling the number of Authentication Daemons.
======
Where do you set up the forwarders for the root, cpanel, and nobody email accoun
ts? Edit System Mail Preferences
Backing up and/or resetting the exim configuration can only be done from the com
mand line.false

Email reputation is- a calculation of the likelihood of a message being spam bas
ed on other messages sent from the same server
If you need to have Exim listen on another port, you will make that change in th
e- service manager

All the Spam Assassin options appear in the Exim Configuration Editor.-wrong

The Basic Exim Editor allows you to create whitelists to allow exceptions to som
e selected options.true

sender verify callpout- check mail server to see whether domain exist
sender verify- check dns to see whether sender exist
access list-
access control list- used during smtp transaction
The mailer daemon will send----- a warning message if there is a long delay. - s
ender

If your message cannot be delivered, you will get a notification from- the maile
r daemon

What is an open relay? A mailserver that will forward mail for anyone.

Exim queues messages---attempting to send them the first time. -after

Which statements are true about the Mail Troubleshooter?


It can tell you if a local message can be delivered.
It sends a real test message.

It is possible to use the Mail Queue Manager to get a historical snapshot of the
queue.- false

Which part of WHM would you look in to discover why an email message was not de
livered? Mail Delivery Reports
If you suspect mail has not been delivered because the user is over quota, which
part of WHM would you look in to confirm why the message was not delivered? Ma
il Delivery Reports
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a green checkmark icon next t
o the message. -delivered successfully to a folder other than the inbox
cPanel allows you to choose if mail should be held in the queue or returned to s
ender when the recipient s mailbox is over quota.- true
Cppop is the default and recommended mailserver for cPanel servers. false
If a mail server is "relaying" mail, it is - handing mail off to another mail se
rver for delivery

If a message is deferred, it has been-delayed

When mail is delivered to "/dev/null" it means that the message-has been permane
ntly deleted.
You can set up a single remote MySQL server to handle MySQL for 3 or more cPanel
& WHM servers.: False
Which Spam Assassin options appear in the Exim Configuration Editor? WHM Home >
> Service Configuration >> Nameserver Selection
Which mailserver is recommended in most cases? Dovecot
============
Match each database related term with its definition.
Ans:
entries
a "row" in the table; it represents an instance of the object defined by the
table.
table
the relation in relational databases; it represents a group of similar object
s
querying
asking the database to find some information for you.
grants
how permissions are handled
database
a structured set of data
locking
marking a table or row so that only one process accesses it at a time
field
a column in the table; it represents a trait of the object defined by the table
.
============

If you have one DNS Only server and three full cPanel & WHM servers, the best cl
uster configuration is:
the cPanel & WHM servers should be set to push to the DNS Only server, which sh
ould not send updates back to the cPanel & WHM Servers
============
Select the ways you can backup a single database on a server using WHM. (Select
all that apply)
Configure Backups: per account
phpMyAdmin: Export
Configure Backups: Entire Database Directory
phpMyAdmin: Backups
============
Which of the following tasks can be done through WHM? (Select all that apply)
resetting a zone back to the template
changing an MX record
============
The Manage Database Users page in the WHM interface is primarily used to remap dat
abase users to other databases.F
What happens when your zone has two NS records? both records are returned

What can the Mail Troubleshooter can tell you about an email account for a domai
n on the server? (Select all that apply)
if the account is over quota
if the file permissions on the account s mail folder are correct
if the account exists
What types of tables can you repair through WHM?
Any type - the WHM tool is not storage engine specific
InnoDB
MyISAM===
None - all repairs must be done on the command line
Which of the following are characteristics of spam? (Select all that apply)
Servers that send spam end up on Realtime Blackhole Lists.
None of these are true statements about spam.
There is a high rate of failed recipients.
The message is small.

To add a PTR record to point 192.168.0.4 to mail.example.com, you would modify w


hich zone?
192.168.0.in-addr.arpa
0.168.192.in-addr.arpa
com.example.mail
example.com=

1.
Youve accidentally deleted a zone. How can you recreate it?
cPanel Domains Add a DNS Zone
WHM DNS Functions Add a DNS Zone
WHM DNS Functions Reset a DNS Zone
this can only be done from the command line
Ans: WHM DNS Functions Add a DNS Zone
2.
When are nameservers used? (select all that apply)
to visit websites on shared IP addresses
in spam prevention algorithms
to determine where to send mail for a domain
to use WHM by connecting directly to the IP address and port

3.
Where in the WHM interface do you select which nameserver software you would lik
e to use?
you cannot perform this operation in WHM
WHM Home >> Service Configuration >> Nameserver Selection
WHM Home >> DNS Services >> Nameserver Selection
WHM Home >> Software >> Nameserver Selection
Ans: WHM Home >> Service Configuration >> Nameserver Selection
4.
Which mailserver is recommended in most cases?
Courier
Dovecot
Ans: Dovecot
5.
cPanel & WHM servers that are in a clustering arrangement have a root trust with e
ach other. This means that:
the servers in the cluster have root level access to each other
the API calls for the clustering activities are run as root
all these statements are correct
all zones are treated the same by the clustering software, regardless of ownersh
ip

The Additional Access Hosts feature in WHM creates grants that are similar to th
e grants in which cPanel Interface?
Remote MySQL >> Add Access Hosts
there is no corresponding cPanel Interface
Remote MySQL >> Remote MySQL Servers
Additional Access Hosts >> Add Access Hosts

6.
Select which items are controlled by options on the Mailserver Configuration pag
e. Select all that apply.
Controlling if and how often the trash is automatically emptied.
Controlling if and how often updates are applied.
Controlling the number of Authentication Daemons.
none of these options are on the Mailserver Configuration page.
Ans:
Controlling if and how often the trash is automatically emptied.
Controlling the number of Authentication Daemons.
7.
Match each database related term with its definition.
Ans:
entries
a "row" in the table; it represents an instance of the object defined by the
table.
table
the relation in relational databases; it represents a group of similar object
s
querying
asking the database to find some information for you.
grants
how permissions are handled
database
a structured set of data
locking
marking a table or row so that only one process accesses it at a time
field
a column in the table; it represents a trait of the object defined by the table
.
8.
If you have one DNS Only server and three full cPanel & WHM servers, the best cl
uster configuration is:
all the servers should be set to synchronize to each other so that you have four
nameservers for each zone.
the cPanel & WHM servers should be set to push to the DNS Only server, which sho
uld not send updates back to the cPanel & WHM Servers
none of the above configurations are ideal
the cPanel & WHM servers should be set to receive updates from the DNS Only serv
er, which should be the only place that updates to zones are made.
Ans: the cPanel & WHM servers should be set to push to the DNS Only server, whic
h should not send updates back to the cPanel & WHM Servers
9. Select the ways you can backup a single database on a server using WHM. (Sel
ect all that apply)
Configure Backups: per account
phpMyAdmin: Export
Configure Backups: Entire Database Directory
phpMyAdmin: Backups

10. SPF and DKIM are resource records that help reduce (Select all that apply)
spam
mail bombs
spoofing and unauthorized senders
DNS cache poisoning
Ans: spoofing and unauthorized senders
spam

11. Which of the following tasks can be done through WHM? (Select all that apply
)
resetting a zone back to the template
changing an MX record
locating the root nameservers
updating whois information
ANS: 1 & 2
12. True/False: Backing up and/or resetting the exim configuration can only be d
one from the command line.
False
True
Ans: False
13.
True/False: The Manage Database Users page in the WHM interface is primarily used
to remap database users to other databases.
True
False
Ans : F
14.
What happens when your zone has two NS records?
only the second record is used
one record is randomly selected each time
the zone is considered invalid
both records are returned
Ans; both records are returned
15.
The Additional Access Hosts feature in WHM creates grants (select all that apply
)
when you create new cPanel accounts (after setting up an additional access host)
when you click on the link at the bottom of the page
when you load the page
never - creating grants is only done by the cPanel interface
Ans: 1 &2
16.True/False: With EasyApache 4, you can install multiple versions of php
Ans: True
17.

DNS templates are used (Select all that apply):


when a reseller needs to set up a customization across all their accounts
only during server setup
anytime you need to make a customization to a zone
when you need to set up the same customization across all your accounts
Ans: 3 &4
18.
What actions can you perform in WHM s Mail Queue Manager? Select all that appl
y.
Delete the message so it is never delivered.
View and Download the entire message.
View all the mail servers that exim will attempt to send the message to, in orde
r.
Re-attempt delivery.
View the Control Data and Extended Headers.
Ans: All except 3rd one
19.
Where in the WHM interface do you enter the default nameservers for accounts cre
ated by a reseller?
you cannot perform this operation in WHM
WHM Home >> DNS Services >> Configure Default Nameservers
WHM Home >> Resellers >> Edit Reseller Nameservers and Privileges
WHM Home >> Reseller Center >> Basic Reseller Setup
Ans: WHM Home >> Resellers >> Edit Reseller Nameservers and Privileges
20.
If you need to add a subdomain to a zone, the best way to do it is:
Ans: cpanel > subdomains
21.

What happens when you have two A records?


only the second record is used
one record is randomly selected each time
the zone is considered invalid
the records are concatenated
Ans: one record is randomly selected each time
22.

What happens when your zone has no MX records?


the A record is used to determine where mail should be sent
you cannot send mail to the domain
the zone is considered invalid
you cannot send mail from the domain
Ans: the A record is used to determine where mail should be sent
23. True/False: You can set up a single remote MySQL server to handle MySQL for
3 or more cPanel & WHM servers.
False
True
Ans: False
24.

What query gives you the IP addresses of the nameservers for the IP address 10.9
.8.7?
dig +nssearch 8.9.10.in-addr.arpa
dig +nssearch 10.9.8.in-addr.arpa
dig -x 10.9.8.7
dig -x 8.9.10.in-addr.arpa
Ans: dig +nssearch 8.9.10.in-addr.arpa

25:
Match each storage engine related term with its definition.
InnoDB
The advanced storage engine for MySQL.
SQL
The language used to add, remove, and view data in a database.
storage engine
Software used by a database to manage the underlying data.
MyISAM
The basic storage engine for MySQL.
index
A special data structure that makes lookups on large tables faster.
26.
What happens when you have two CNAME records with the same name?
only the second record is used
the records are concatenated
one record is randomly selected each time
the zone is considered invalid

Where can you add SPF and DKIM records to an account? (Select all that apply)
during account creation
in the users cPanel interface
in WHM Home >> Mail >> SPF & DKIM (select the account)
in WHM Home >> Account Functions >> Modify Account
wrong
cPanel & WHM servers that are in a clustering arrangement have a root trust with e
ach other. This means that:
all zones are treated the same by the clustering software, regardless of ownersh
ip
the servers in the cluster have root level access to each other
the API calls for the clustering activities are run as root
all these statements are correct
wrong
The Additional Access Hosts feature in WHM creates grants that are similar to th
e grants in which cPanel Interface?
Remote MySQL >> Add Access Hosts
Remote MySQL >> Remote MySQL Servers
there is no corresponding cPanel Interface
Additional Access Hosts >> Add Access Hosts
wrong
SPF and DKIM are resource records that help reduce (Select all that apply)
spam
spoofing and unauthorized senders
DNS cache poisoning
mail bombs
wrong
Why do messages end up in the Exim queue? (Select all that apply)
The remote mail server has greylisted or blacklisted your server.
The message goes to a valid address on the server, but Exim is unable to deliver
it.
There are DNS issues preventing Exim from finding the remote mail server.
Exim has not attempted to send the message yet.
Load on the server is above the delivery threshold.
wrong not answered
Where in the WHM interface do you select which nameserver software you would lik
e to use?
WHM Home >> Service Configuration >> Nameserver Selection
WHM Home >> DNS Services >> Nameserver Selection
WHM Home >> Software >> Nameserver Selection
you cannot perform this operation in WHM
wrong not answered
What does TTL stand for?
Time To Live (how long a zone should be cached)
Takes Too Long (query could not be answered because it timed out)
Time unTil Live (amount of time until the changes go into effect)
Take Time / (ask again) Later (you are being rate-limited and this is the amount
of time until you can query again)
wrong not answered
Exim can be configured in the Basic Configuration Editor to deliver mail without
scanning messages when which of the following occur (select all that apply)?
When the scanner is unavailable (usually because the specified number of concurr
ent messages are already being scanned)
When the message is over a certain size
When the message is under a certain size
When the message is from a particular email address
wrong not answered
EasyApache 4 installs apache and php using
apt-get.
rpms.
on demand compiling.
packages in a cPanel proprietary format.
wrong not answered
Match each term with an example of it.
wrong not answered
When DSO is the selected handler, PHP processes are
handled by Apache internally.
not handled by Apache.
represented as "dso" processes in the process list.
used exclusively for database connection handling.
wrong not answered
Where can you change the default PHP version to use?
in the MultiPHP Management interface.
in the PHP version interface.
in the Apache configuration interface.
in the PHP configuration interface.
wrong not answered
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a green checkmark icon next t
o the message. You suspect that the message was:
rejected at SMTP time due to spam like qualities
delivered successfully to a folder other than the inbox
caught in a user level filter and deleted
caught in a routing loop
wrong not answered
Pair each nameserver with its strengths.
wrong not answered
True/False: If you do a full MySQL directory backup, theres no reason to do a per
account backup
True
False
wrong not answered
True/False: Cppop is the default and recommended mailserver for cPanel servers.
True
False
wrong not answered
True/False: You can export all your MySQL databases in one go with phpMyAdmin.
True
False
wrong not answered
WHM has a feature to attempt an automatic repair on which type of table?
the repair tool works on all types of tables
MyISAM
InnoDB
there is no such tool - all database repair must be done from the command line
wrong not answered
How many characters were MySQL 4.1 passwords hashed into before they were updat
ed to the current 42 character hashes?
10 characters
16 characters
24 characters
32 characters
16-character hashing in a MySQL user password was used prior to MySQL 4.1, and w
ould have looked something like this: "6f8c114b58f2ce9e" - a current, 41-byte ha
sh would return something like this instead (the prefixed asterisk must be prese
nt, or the user will be considered locked/unusable, on the new hashing style):
"*6C8989366EAF75BB670AD8EA7A7FC1176A95CEF4"
wrong not answered
Where in the WHM interface do you restart nameserver software?
you cannot perform this operation in WHM
WHM Home >> Restart Services >> DNS Server
WHM Home >> Service Configuration >> Restart Nameserver
WHM Home >> DNS Services >> Restart Nameserver
wrong not answered
Where in the WHM interface do you enter the default nameservers for accounts cre
ated by a reseller?
you cannot perform this operation in WHM
WHM Home >> DNS Services >> Configure Default Nameservers
WHM Home >> Reseller Center >> Basic Reseller Setup
WHM Home >> Resellers >> Edit Reseller Nameservers and Privileges
wrong not answered
The Additional Access Hosts feature in WHM creates grants (select all that appl
y)
never - creating grants is only done by the cPanel interface
when you create new cPanel accounts (after setting up an additional access host)
when you load the page
when you click on the link at the bottom of the page
wrong not answered
If you have just added a custom record to your zone template, how can you apply
it to already existing zones? (Select all that apply)
you do not need to take action - this is done automatically
you can reset existing zones (and lose any specific customizations)
you can edit existing zones with customizations to add the new custom record
the next time you load the zone in the editor, the records from the zone templat
e will appear and you only need to hit save.
wrong not answered
Match the synchronization types with their descriptions
wrong not answered
Match each storage engine related term with its definition.
wrong not answered
Match each database basics term with its definition.
wrong not answered
True/False: If you have databases included in quotas (via Tweak Settings), cPane
l & WHM will prevent data from being entered into a database whose associated us
er is over quota.
True
False
Database inserts cannot be severed or terminated externally without risking data
base corruption. As a result of this, quotas cannot be used to prevent database
inserts from occurring. Email and file uploads, on the other hand, will be preve
nted for users that are over-quota.
wrong not answered
Pair each nameserver with its weaknesses
wrong not answered
When are nameservers used? (select all that apply)
to determine where to send mail for a domain
in spam prevention algorithms
to visit websites on shared IP addresses
to use WHM by connecting directly to the IP address and port
wrong not answered
Redundancy is: (select all that apply)
having more than one of something, so that a backup is always ready
against the RFCs for DNS
generally a good idea
having a single server to handle a single service
wrong not answered
The systems administrator receives an email alert from WHM when (Select all that
apply):
the hostname does not have a PTR record
the hostname does not point to the main IP address on the server
the main IP address does not point back to the hostname
the hostname appears to have been changed manually (not through WHM)
wrong not answered
Select the true statement about Remote MySQL Servers.
Remote MySQL Servers can cause additional load on the WHM Server.
Remote MySQL Servers can reduce load on the WHM Server.
You should set up a Remote MySQL after load becomes a problem on your server.
Remote MySQL Servers have no affect on the load of the WHM Server.
wrong not answered
When discussing Multi-php, the default is
the setting used if no other option is selected
PHP 5.5
the setting that has been specifically selected for a particular domain
PHP 5.6
wrong not answered
To add a PTR record to point 192.168.0.4 to mail.example.com, you would modify w
hich zone?
example.com
com.example.mail
192.168.0.in-addr.arpa
0.168.192.in-addr.arpa
wrong not answered
If your message cannot be delivered, you will get a notification from
the mailer daemon
the mailman manager
the nobody user
the cPanel software user
wrong not answered
Where do you set up the forwarders for the root, cpanel, and nobody email accoun
ts?
Edit System Mail Preferences
from the command line
Setup Mailserver
Exim Configuration Editor
wrong not answered
Match each term with its definition
Not passed. Click to try again

27.
What is an authentication daemon?

Any program that handles mail.


Any mail related plug-in.
A program that checks to ensure that a user has the correct password.
A program that scans mail to see if it s spam.
28.

Put these queries in order from queried first to queried last:


root nameservers
TLD (.com, .net, etc) nameservers
Domains authoritative nameservers
29. Where can you change the default PHP version to use?
in the PHP configuration interface.
in the PHP version interface.
in the Apache configuration interface.
in the MultiPHP Management interface.
Ans: in the MultiPHP Management interface.
30.
Which of the following are characteristics of spam? (Select all that apply)
The message is small.
There is a high rate of failed recipients.
None of these are true statements about spam.
Servers that send spam end up on Realtime Blackhole Lists.
Ans: 2 &4
31.

What does recursive mean in the context of DNS?


a recursive lookup means that there are too many hops and the domain cannot be r
esolved
a recursive lookup means that a routing loop has been created
a recursive nameserver is a root nameserver
a recursive nameserver can resolve non-local domains

32.
Match each term with its definition
nameserver
software that answers queries to the internet protocols directory service
resolve
acquire the IP address for a domain
propagation
movement of a change throughout a distributed system
authoritative
considered accurate
33.
True/False: You can connect to a MySQL/MariaDB database from anywhere with the c
orrect username and password and see all your databases.
True
False
34.
Match each field of the Show MySQL Processes table with its definition. : Ans no
t sure
host
what hostname or IP the user is from
state
what state the thread is in at that time
info
what the thread is doing
id
unique identifier for each query
user
which database user made the request
db
which database the query is run against
time
how long the process has been running
command
the actual query that was submitted
35.
When you are using a 1:1 NAT setup, the List Accounts WHM interface will show
both the public and private IP addresses
the private IP address
the public IP address
a warning message
36.
Which of the following is NOT a Multi-Processing Module for apache?
itk
prefork
worker
postfork***

37.
Where in the WHM interface do you restart nameserver software?
you cannot perform this operation in WHM
WHM Home >> DNS Services >> Restart Nameserver
WHM Home >> Restart Services >> DNS Server
WHM Home >> Service Configuration >> Restart Nameserver
Ans: WHM Home >> Restart Services >> DNS Server
38.
True/False: EasyApache needs to be run after upgrading MySQL/MariaDB.
True
False
Ans: True
39.
True/False: By default, cPanel creates SPF records in a testing mode.
True
False
40.

DNS only server software: (select all that apply)


is free of cost
is only designed for DNS Clustering
is more expensive than a VPS license
can do everything a regular cPanel server can do and has extra clustering softwa
re

Ans: 1 &2
41.
Where do you set up the forwarders for the root, cpanel, and nobody email accoun
ts?
Edit System Mail Preferences
from the command line
Exim Configuration Editor
Setup Mailserver
Ans: Edit System Mail Preferences
42.
Select the true statements that discuss the difference between a server that rel
ays mail and an open relay server. Select all that apply.
All open relay servers are servers that relay mail, but not all servers that rel
ay mail are open relays.
There is no functional difference; they are the same thing.
Most servers that relay mail require you to have an account on the server and pr
ove it by entering your password. An open relay server will forward mail for any
one.
An open relay server requires you to authenticate using a password.

Ans: 1 &3
43.

The Additional Access Hosts feature in WHM creates grants that are similar to th
e grants in which cPanel Interface?
Additional Access Hosts >> Add Access Hosts
Remote MySQL >> Remote MySQL Servers
Remote MySQL >> Add Access Hosts
there is no corresponding cPanel Interface
Ans: 3
44.
Select the true statement about Remote MySQL Servers.
Remote MySQL Servers have no affect on the load of the WHM Server.
You should set up a Remote MySQL after load becomes a problem on your server.
Remote MySQL Servers can reduce load on the WHM Server.
Remote MySQL Servers can cause additional load on the WHM Server.
Ans: 3
45.
Pair each nameserver with its weaknesses
NSD
cannot handle a large number of zones; not very configurable.
MyDNS
depends on external database software, so it has an additional point of failu
re.
BIND
has a large footprint; initial loading of zones can take considerable time if
there are a large number of zones.
46.
Which statements are true about the Mail Troubleshooter? Select all that apply.

It does not send an actual test message, but simulates sending one.
It sends a real test message.
It can tell you if a local message can be delivered.
It can tell you what mail servers Exim will attempt to hand off a message to.

47.
Exim can be configured in the Basic Configuration Editor to deliver mail without
scanning messages when which of the following occur (select all that apply)?
When the message is from a particular email address
When the message is over a certain size
When the message is under a certain size
When the scanner is unavailable (usually because the specified number of concurr
ent messages are already being scanned)
Ans: 3 & 4

48.
Where can you add SPF and DKIM records to an account? (Select all that apply)
in WHM Home >> Account Functions >> Modify Account
in the users cPanel interface
during account creation
in WHM Home >> Mail >> SPF & DKIM (select the account)

49.
When DSO is the selected handler, PHP processes are
represented as "dso" processes in the process list.
handled by Apache internally.
used exclusively for database connection handling.
not handled by Apache.
Ans: 2
50.

If you have just added a custom record to your zone template, how can you apply
it to already existing zones? (Select all that apply)
you can edit existing zones with customizations to add the new custom record
the next time you load the zone in the editor, the records from the zone templat
e will appear and you only need to hit save.
you do not need to take action - this is done automatically
you can reset existing zones (and lose any specific customizations)

51.
You can create reverse DNS zones in WHM with what functionality?
this cannot be done in WHM
DNS Functions >> rDNS Zone Wizard, then follow the prompts
DNS Functions >> Add a DNS Zone, then DNS Functions >> Edit DNS Zone
DNS Functions >> Add an rDNS Zone, then DNS Functions >> Edit rDNS Zone

Ans: 3
52.

What is a resolver?
a nameserver that can only resolve local domains
a root nameserver
a nameserver that can resolve non-local domains
a top-level domain (.com, .org, etc) nameserver

53.
What does TTL stand for?
Take Time / (ask again) Later (you are being rate-limited and this is the amount
of time until you can query again)
Time unTil Live (amount of time until the changes go into effect)
Time To Live (how long a zone should be cached)
Takes Too Long (query could not be answered because it timed out)
A: Time To Live (how long a zone should be cached)

54.
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a funnel shaped icon next to
the message. You suspect that the message was:
caught in a user level filter and deleted
delivered successfully to the user s SPAM folder
rejected at SMTP time due to spam like qualities
rejected at SMTP time because the sender s email account is in an RBL

55
If a mail server is "relaying" mail, it is
sending spam
sending mail with viruses
handing mail off to another mail server for delivery
sending mail on behalf of unauthenticated users
Ans:
handing mail off to another mail server for delivery
56.
What is an open relay?
A mailserver that sends mail to other servers.
none of these
A mailserver that will forward mail for anyone.
A mailserver that has been exploited to send spam.
A: A mailserver that will forward mail for anyone.

57.
If you cannot edit a zone in the WHM editor because it has been incorrectly cust
omized, what function do you use to reapply the zone template and remove any cus
tomizations?
WHM DNS Functions Edit DNS Zone
WHM DNS Functions Reset a DNS Zone
you must correct the zone from the command line
WHM DNS Functions Edit MX Entry
Ans:
WHM DNS Functions Reset a DNS Zone

58.
WHM has a feature to attempt an automatic repair on which type of table?
the repair tool works on all types of tables
MyISAM
InnoDB
there is no such tool - all database repair must be done from the command line
Ans: 4
59.
True/False: The customer should always be aware of their MySQL root password, an
d will make use of it frequently.
True
False
Ans: False
60.
Match each database basics term with its definition.
query
When you ask a Database Management System to find some information for you.
locking
Marking a table or row so that only one process can access it at a time.
table
Represents a group of similar objects in a database. The relation in "relatio
nal databases".
database
A structured set of data.
field
Represents a trait of the object defined by the table. A "column".
grants
How permissions are handled inside a database.
entry
Represents a single instance of an object in a database. A "row".
61.

Select the things you can do from WHM without using phpMyAdmin. (Select all tha
t apply)
create an empty database
associate a database with a user
change a database users password
rename a database
Ans: all except first one
62.
True/False: PHP configuration is fine-tuned using the php.cfg file.
True
False
Ans: False
63.
Why do you need to set up the forwarders in Edit System Mail Preferences? (Selec
t all that apply)
because no one on the server can send mail until you do
to avoid missing notifications from cPanel s Announcement list.
to avoid root emails getting frozen in the mail queue
to avoid missing important notifications sent to root

What happens when you have two TXT records?


the records are concatenated
the zone is considered invalid
one record is randomly selected each time
only the second record is used
Ans: the records are concatenated
What can the Mail Troubleshooter can tell you about an email account for a domai
n on the server? (Select all that apply)
if the account is over quota
if the account exists
if the account forwards mail off the server
if the file permissions on the account s mail folder are correct
Ans: 2 & 3
What can the Mail Troubleshooter can tell you about an email account for a domai
n on the server? (Select all that apply)
if the account is over quota
if the account exists
if the account forwards mail off the server
if the file permissions on the account s mail folder are correct

By default, cPanel creates SPF records in a testing mode. -- True


DNS Clustering uses what type of authentication? -- Access keys
When discussing Multi-php, the default is PHP 5.5
All mail from a specific user is neither delivered to the inbox nor bounced. Wh
en you check Mail Delivery Reports in WHM, you see a funnel shaped icon next to
the message. You suspect that the message was: rejected at SMTP time due to s
pam like qualities

Synchronize one zone to this server only The system will copy one updated zo
ne file to this server. Enter the name of the domain that you wish to synchroniz
e in the associated text box.
Synchronize all zones to this server only The system will copy all updated v
ersions of local zone files from the other servers in the DNS cluster to this se
rver.
Synchronize one zone to all servers The system will copy one updated zone fi
le from one server to all of the other zone files in the DNS cluster. Then, ente
r the domain name for which you wish to update the zone file in the associated t
ext box.
Synchronize all zones to all servers The system will copy updated versions of
all of the local zone files to all of the servers in the DNS cluster.

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