Professional Documents
Culture Documents
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Worldwide
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Worldwide
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Worldwide
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Worldwide
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Worldwide
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Worldwide
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Worldwide
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Worldwide
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Worldwide Fleet Distribution
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Phenom 100 Fleet Operational Summary
75
60
52
50 43
33
21 25
25 13 18
3 5 8
2
0
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb
2008 2009 2010
12
Phenom 100 Fleet Operational Summary
1600
1400
1200
1000
FH & FC
800
600
400
200
0
JAN FEB MAR ABR MAI JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
FH - MO FC - MO
13
Phenom 100 Fleet Operational Summary
35
30
25
21.8
FH & FC
20
17.0
15
10
0
JAN FEB MAR ABR MAI JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
FH - MO (average) FC - MO (average)
FH - ACC (average) FC - ACC (average)
14
Technical Items Update
15
Technical Reports Summary
200 80.0%
% per cycle
150 60.0%
ISR Qty
104 102
100 86 89 90 88 83 81 40.0%
69 69
50 39 20.0%
29 22 6.9%
19
0 0.0%
JAN FEB MAR ABR MAI JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
ISR: Technical Report received by Embraer thru the Contact Center from Service Centers, Field Reps or Customers
16
Technical Reports Top 25 Items
17
1-Flap System
12 4.0%
9 3.0%
8 8
7
% per Cycle
ISR Qty
6
6 2.0%
5 5
3 3 3
3 1.0%
2 2
1
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
FLAP NOT AVAILABLE / FAIL FLAP NOT AVAILABLE / FAIL (% Per Cycle)
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1-Flap System
Description: Flap not available message during acft powering, rigging required
Latest Status:
SB 27-0005
FSCU-5 with improved electrical monitors for FAA and ANAC airplanes
Terminates CB opening procedure during acft power up (OB500-001-09).
This SB has superseded SB 27-0002 (FSCU-4).
SB 27-0003
Will allow use of Flap position 3 for all airplanes together with AFM and OPERA performance data
Will install FSCU-5 on EASA airplanes.
Implementation of SB 31-0003 (Avionics load phase 3) will be required.
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6 2.0%
5
4 4
3 3
3 1.0%
2 2
1
0 0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
20
2-De-Icing system
21
3-Brake System
12 4.0%
9 3.0%
7 7
% per Cycle
ISR Qty
6 2.0%
5
4 4 4
3 3 3
3 1.0%
2
1 1
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
22
3-Brake System
Possible causes:
Air in brake lines
BCU fail
BCV fail
Isolated component failure
23
3-Brake System
Operators meeting in Brazil (SJK) 09/Dec/09 with dedicated technical and operational sections
covering brake system and landing technique
Webcast presentation on 22/Dec/09 with additional details on brake system and landing technique
Webcast presentation on 11/Mar/09 with specific details on latest event and recommendations on
landing planning. Upcoming webcast focusing on North American Customers
[...] keeping a constant pressure on the brake pedals will result in the
best brake performance. Immediate following the touchdown the
braking may seem to be too stiff and the pilot sensation is of slow
deceleration; as in any aircraft without lift dampers, during the initial
part of the deceleration the brake may appear to have a low
effectiveness while above 70 ~ 80 KIAS
24
3-Brake System
Operational Publications updated with data for Wet and Contaminated Runways
Embraer test / tutor pilots available for demonstration flights to emphasize landing procedures
Training procedures updated to reflect landing in adverse conditions and practical trainning on actual
OPERA software
25
3-Brake System Typical Braking Profile
120%
100%
Speed [% Touchdown speed]
Point 1
80%
Point 2
60%
40%
20%
0%
0% 20% 40% 60% 80% 100% 120%
Distance from touchdown to full stop [%]
26
3-Brake System Typical Braking Profile
120%
100% 20 % / 48%
Speed [% Touchdown speed]
Point 1
80%
Point 2
60%
40%
20%
0%
0% 20% 40% 60% 80% 100% 120%
Distance from touchdown to full stop [%]
27
3-Brake System Typical Braking Profile
120%
100% 20 % / 48%
Speed [% Touchdown speed]
Point 1
80% 40 % / 72%
Point 2
60%
40%
20%
0%
0% 20% 40% 60% 80% 100% 120%
Distance from touchdown to full stop [%]
28
3-Brake System
29
3-Brake System - Schematic
30
3-Brake System
BCU-3
The new BCU-3 has a software improvement which makes the BCU less sensitive to transient
pressure build up conditions
Brake Mechanism
In the brake-by-wire system, the sensors on the pedals send an electric signal to the BCU
which controls the hydraulic pressure released by the Brake Control Valves to the brake
assemblies.
The feedback felt by the pilot when the pedal is depressed is artificially provided by a spring
system connected to the pedal linkages
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3-Brake System Linkages
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3-Brake System Feel Springs and PPT
33
4-Pitch Trim
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6
6 2.0%
5
4
3
3 1.0%
2 2
1 1
0 0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
PITCH TRIM NORMAL FAIL PITCH TRIM NORMAL FAIL (% Per Cycle)
34
4-Pitch Trim
Description: Pitch Trim Normal Fail message associated with TAC failure
Latest Status:
If an internal electrical component fails in the Trim Actuator Controller, then corrective
action is TAC replacement
Embraer and supplier are currently working in a new TAC 461600-1007, certification is
expected for 2Q/10
35
5-Air Conditioning System
12 4.0%
9 3.0%
7 7 7
% per Cycle
ISR Qty
6
6 2.0%
5
4 4
3
3 1.0%
2 2 2
1
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
36
5-Air Conditioning System
Manufacturing:
Preventive actions implemented in production line (installation and double gate checks)
Trouble shooting actions, servicing and flushing procedures revised accordingly
Supplier:
New CDM-9 with improved software in the Controller developed and installed since May/09
5 CDM-9 already removed, teardown reports indicated isolated internal components and/or
manufacturing defects. Embraer audited supplier production line, process was refined.
On-going:
Temperature Controller and Ground Cooling Fan undergoing evaluation.
Temp Controller presented failures, in some cases associated with design (short margins),
plan is to upgrade from -9 to -10, currently under development with supplier.
37
6-Flow Control Shutoff Valve
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6 2.0%
4
3
3 1.0%
2 2 2 2 2
1
0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
38
6-Flow Control Shutoff Valve
Description: Premature fail of current valves P/N 1300230-13 and -23 may cause aircraft
depressurization
Latest Status:
Supplier has identified a Quality Escape on 06/Nov/09 in the manufacturing process of the
electrical circuitry board of the valve controller (resin)
New units with improved reliability already available (-15 and -25).
39
7-Landing Gear Lever Disagree
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6 2.0%
3 3 3
3 1.0%
1 1 1
0 0 0 0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
40
7-Landing Gear Lever Disagree
41
8-MLG Actuator
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6 2.0%
3
3 1.0%
2 2
1 1 1 1 1 1
0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
42
8-MLG Actuator
Latest Status:
A design flaw was identified and a modification to actuator P/N 2136-1000-403 was defined
with the supplier after several testings.
New locking piston with redesigned channels for new o-rings and back-up rings
Current -403 actuators will be replaced with -405 units on attrition basis
43
9-Ground Cooling Fan
12 4.0%
9 3.0%
% per Cycle
ISR Qty
6 2.0%
3 1.0%
2 2 2 2
1 1
0 0 0 0 0 0
0 0.0%
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
2009 2010
44
9-Ground Cooling Fan
45
10-Accumulator (Nitrogen Leaks)
Embraer performed several testings and evaluation of field data (removed units).
Double check gates, leak tests and additional sealing procedures were implemented in
production line (Sep/09).
No further reports on airplanes delivered from Sep/09.
AMM procedure (servicing) currently being updated (slow charging) scheduled for release in
2Q/10.
46
Avionics Loads Phase 2 and 3
Note
Operators who have not incorporated SB 31-0001 can go directly to SB 31-0003.
Operators who have incorporated SB 31-0001, have to implement SB 31-0003.
47
MLG Shock Absorber
Description: Fluid leaking thru scrapper ring, o-ring escaping from inner cylinder
48
MLG Shock Absorber
Latest Status:
Investigation and design review currently undergoing at supplier (ELEB/Embraer SJK)
O-ring supplier undergoing quality audit
Special inspection procedure developed to release acft for flight for 20 cycles until strut
replacement
Additional spare struts currently being manufactured, inventory increasing from 5 to 27 units
(14 USA, 8 Brazil, 5 Europe)
Repair facilities in the USA currently undergoing certification process
All shock struts currently manufactured are going thru a 100 cycles bench test at plant
before shipping
49
Retrofit Status
SB SB
Items Line Items Line
issued issued
1 Brake BCU-3 SB 32-0001 160 1Q10 Avionics Load 2 SB 31-0001 106 4Q09
7 FCSOV SB 21-0001 132 4Q09 15 MLG Actuator -405 (AIPC) 2Q10 2Q10
50
SB Implementation Data
SB 500-32-0001/00 (BCU-3) 7 56
0
SB 500-31-0002/00 (CVDR) 39 15
0
SB 500-30-0001/00 (WHCU) 27 13
0
SB 500-27-0001/00 (SWPC) 18 10
0
SB 500-27-0005/00 (FSCU-5) 7 54
0
SB 500-21-0001/00 (FCSOV) 39 23
0
0 20 40 60 80 100
51
Optional Items Update
52
Optional Items PSB Process
Customer requests a PSB to his Field Service Representative (FSR) for a given optional item
FSR advises Customer Support in Brazil who issues a PSB with pricing, availability of technical
publications (SB), parts and payment conditions
Customer evaluates Embraers proposal and provides the proper acceptance / approval to FSR /
Customer Support
After approval, an invoice will be sent to Customer with the Engineering labor charges for SB
issuance, approval and revision of affected technical publications (AIPC, AMM, WDM, etc.) to
add the required information for the Customers airplane.
After payment, the SB will be released.
The SB will then have the required information for ordering the respective parts or kit.
Note: the prices specified in the PSB do not include the labor and logistics needed for
implementation of the modification. Such costs are beared by the Customer.
53
Optional Item Premium Pax Door
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
Premium Pax Installation of a pair of stainless steel telescopic rods US$ 6,500.00 3 to 4 months
Door in lieu of the standard cables, and installation of led after PSB
(Embraer) lights on the entry door steps. After 31/Mar/10, approval by
price will be Customer
updated to
US$ 8,000.00
54
Optional Item Jeppesen ChartView
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
ChartView ChartView resembles the paper version of Jeppesen US$ 6,100.00 1 month after
(Jeppesen) terminal procedures charts. The charts are displayed PSB approval
in full color with high-resolution on the MFD. After 31/Mar/10, by Customer
The MFD depiction shows the aircraft position on the price will be
moving map in the plan view of approach charts and updated to
on airport diagrams. US$ 8,500.00
55
Optional Item Garmin FliteCharts
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
FliteCharts FliteCharts resemble the paper version of National US$ 4,000.00 2 months after
(Garmin) Aeronautical Charting Office (NACO) terminal PSB approval
procedures charts. The charts are displayed with high- by Customer
resolution and in color for applicable charts.
FliteCharts database subscription is available from
Garmin. Available data includes arrivals (STAR),
departure Procedures (DP), approaches and airport
diagrams
Notes:
1. This option is available only for US region.
2. Third party subscription required
56
Optional Item Electronic Checklist
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
Electronic Electronic Check List (ECL) will enable displaying an US$ 4,361.00 2 months after
Check List electronic check-list in the MFD (Multi Function PSB approval
(Embraer) Display). The electronic checklist does not interface by Customer
with any of the aircraft systems, it replaces the paper
hardcopies usually carried onboard by the pilots.
57
Optional Item Garmin TCAS I
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
TCAS I The GTS 850 TCAS I is a traffic surveillance system US$ 55,500.00 SB is
(Garmin) that uses active interrogations of Mode S and Mode C currently
transponders to provide Traffic Advisories to the pilot scheduled for
independent of the air traffic control system. Traffic is Jun/10.
displayed in the cockpit to improve pilot situational
awareness. PSBs may
Up to 60 targets will be continuously tracked. Up to 30 already be
of these targets will be transmitted to a display. Two requested by
directional antennas (one top-mounted and one Customers
bottom-mounted) are used to derive bearing to the
intruder aircraft, which is displayed with relative
altitude to own aircraft. Transmitted interrogations are
also directional, reducing the number of transponders
that receive the interrogation thus reducing potential
garble on the 1090 MHz band.
58
Optional Item Garmin SVS
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
Synthetic The synthetic vision system (SVS) is intended to US$ 29,950.00 SB is
Vision provide greater awareness of the aircrafts position. currently
System This is to be accomplished by placing a three scheduled for
(Garmin) dimensional depiction of terrain, obstacles, traffic Jul/10.
(when TCAS is installed) and flight information in the
Primary Flight Display using a high resolution terrain PSBs may
database. already be
requested by
Note: No subscription required, software updates are Customers
already included.
59
Optional Item Lavatory Rigid Door
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
Lavatory The lavatory door is a dual pocket door which Currently SB is
Rigid Door replaces the existing cabin / lavatory standard curtain. undergoing currently
(Embraer) This door separates the lavatory from the passenger definition scheduled for
cabin increasing privacy and improving the acoustic Jun/10.
comfort. Due to the thickness of the new bulkhead, the
reclining feature of the forward-facing seats (AFT LH
and AFT RH) will not be available.
60
Optional Item Belted Toilet
Pricing thru SB
Optional Item Description
31/Mar/10 Availability
Belted Toilet This option will replace the standard non-belted toilet Currently SB is
(Embraer) seat by a structural reinforced 21g-certified belted undergoing currently
flushing toilet allowing it to be occupied by an extra definition scheduled for
passenger for take-off and landing. 2Q/2011.
Notes:
1. Additional details cannot be provided at this time
since this item is currently undergoing Engineering
development.
2. The availability for airplanes in the production line is
currently scheduled for the 4Q/10.
3. SB is scheduled for the 2Q/11 due to differences in
the design with the line solution.
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Phenom Forum on flyembraer
62
Phenom 100 Forum on Flyembraer Website
63
Phenom 100 Forum on Flyembraer Website
64
Phenom 100 Forum on Flyembraer Website
Jan/10 Feb/10
Number of viewers
up to 28/Feb: 2695
65
Upcoming Events
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Upcoming North America Phenom Events
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Phenom 100 - Maintenance and Program Updates
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Phenom 100 - Maintenance and Program Updates
Thank You!
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